HT4009 cannot purchase in apps

when I try to buy nc in a game called ninja love it keeps saying: Please contact iTunes support to complete this transaction can someone tell me why please? Thank You!

You need to do as requested and Contact iTunes Customer Service...
Use this Link  >  Apple  Support  iTunes Store  Contact

Similar Messages

  • I don't know why cannot purchase the Apps from my ID

    I don't know why cannot purchase the Apps from my ID
    <Email Edited By Host>

    It's difficult offer further advice when all you say is "can't". If you provide full details as ot the problem, inlcuding any error messages you may be getting, someone may be able to offer additional suggestions.
    Regards.

  • HT1689 I cannot purchased from App Store

    I Cannot purchased from App Store using my new apple id

    What error or other messages are you getting when you try and make a purchase?

  • Cannot purchase at App Store, error message - "your payment method was cancel"

    cannot purchase items at app store. Every time I try process get cancel. Error message - "your payment method was cancel".

    Apple has updated their list of acceptable payment methods >  iTunes Store: Accepted forms of payment

  • I cannot purchased another app on itunes.

    I cannot purchased new application on itunes, it says your request cannot be completed. The item you've requested in not currently available in emirati store. Even i try another app, it says the same.

    This forum is for questions from those managing sites on iTunes U, Apple's service for colleges and universities to post educational material in the iTunes Store. You'll be most likely to get help with this issue if you ask in the general iTunes forums.
    Regards.

  • Cannot purchase any app for my new iPod touch 4th generation

    I just bought an iPod touch 4th generation and I cannot buy any app, everytime i try, the sistem keep asking me security questions I cannot answer, pelase help. This never happened with my old iPod 3rd generation.
    Thank you in advance for your help

    Manage your account.
    Follow instructions to reset your password.  Ask for an email message.  The message will include a link that gets you in the back door.

  • TS1702 cannot purchase in app items

    Been purchasing in app items for over 3 years and probably had 4-6 times that it would not let me purchase something. normally it would take me to my account and i would have to re-add the CVC number on the back of my credit card. This time i tried purchasing an in app item and it said:
    Your Purchase Could Not Be Completed. For assistance, contact iTunes Support at www.apple.com/support/itunes/ww/.
    Does anyone know how to fix this? Its happening on my iPad mini 4G. I can purchase it on my iphone but ipad is not responding. thanks,

    Click here and request assistance.
    (80843)

  • I cannot purchase any app from the AppStore because I get the "INSTALL ERROR DISTRIBUTION SIGNED BY APPLE" notice.

    Frustrating - cannot purchase from the AppStore.

    Back up all data.
    Launch the Keychain Access application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Keychain Access in the icon grid.
    From the menu bar, select
    Keychain Access ▹ Preferences ▹ Certificates
    There are three menus in the window. Change the selection in the top two to Best attempt, and in the bottom one toCRL. Log out, log back in, and test.

  • TS1424 My account cannot purchase any app and in-app. After filled the password, it showed "Your Purchase Cloud Not Be Completed"

    I bought the in-app "Gems" of "Clash of Clans" game 4 times by this following bills;
    1.
    Billed To:
    Pansith Boontheppratan
    THA
    Order ID: M1*****ZL1
    Receipt Date: 06/02/13
    Order Total: $89.97
    Billed To: Visa .... 8099
    Item
    Developer
    Type
    Unit Price
    Clash of Clans, Sack of Gems
    Report a Problem
    Supercell Oy
    In App Purchase
    $19.99
    Clash of Clans, Sack of Gems
    Report a Problem
    Supercell Oy
    In App Purchase
    $19.99
    Clash of Clans, Box of Gems
    Report a Problem
    Supercell Oy
    In App Purchase
    $49.99
    Order Total:
    $89.97
    2.
    Billed To:
    Pansith Boontheppratan
    THA
    Order ID: M1*****MBN
    Receipt Date: 06/02/13
    Order Total: $99.99
    Billed To: Visa .... 8099
    Item
    Developer
    Type
    Unit Price
    Clash of Clans, Chest of Gems
    Report a Problem
    Supercell Oy
    In App Purchase
    $99.99
    Order Total:
    $99.99
    3.
    Billed To:
    Pansith Boontheppratan
    THA
    Order ID: M1*****W0J
    Receipt Date: 06/02/13
    Order Total: $99.99
    Billed To: Visa .... 8099
    Item
    Developer
    Type
    Unit Price
    Clash of Clans, Chest of Gems
    Report a Problem
    Supercell Oy
    In App Purchase
    $99.99
    Order Total:
    $99.99
    I received "Gems" from 1st and 2nd bills. But the 3rd Bill, I did not got it.
    After that, I try to purchased again. It showed "Your Purchase Cloud Not Be Completed"
    Thank You
    <Personal Information Edited By Host>

    These are user-to-user forums, you are not talking to Apple here - I've asked the hosts to remove your address and email address from your post.
    You can contact iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • HT204088 cannot purchase in app. Please help me

    Hello companies!
    I'm Doan Quang Tuan. A customer favorite Apple company.
    I have problems to get help companies.
    Visa's Account No. 4364450005978845 I do not make a purchase and sale transaction on the Iphone app. This account is open in Vietnam. I hope the company allow me to use this account to perform transactions across applications, games on the iphone!
    I would like to thank!

    Please contact support.
    https://expresslane.apple.com/GetproductgroupList.action

  • Cannot purchase from app

    HI I have 10 dollars of credits in my apple ID but when I tried to purchase something from the app clash of clans it just shows please contact iTunes Store for support, may I know why does this happen and what do i need to do? Thank you.

    Lyk0213 wrote:
    HI I have 10 dollars of credits in my apple ID but when I tried to purchase something from the app clash of clans it just shows please contact iTunes Store for support, may I know why does this happen and what do i need to do? Thank you.
    Note:
    Some In-App purchases require a Credit Card.
    To Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact

  • Cannot purchase through App Store

    I was playing brave frontier Trying to purchase gems but my card kept getting declined due to credit card expiration, so I updated my account with my new credit card and also check my bank account for sufficient fund which I Do have. it was still declining my card. After trynig a couple of times, they wouldn't let me purchase no more. it said I am suppose to contact itune support. Which I called them and waited 20min for a rep Which took too long. How can I fix this? Please help. Thanks

    Is the new card a "Debit" card? I have read here that the App Store has stopped accepting Debit cards. This is borne out by this Apple document where Debit card is NOT present:
    Payment methods you can use in the iTunes Store, Mac App Store, App Store, and iBooks Store - Apple Support
    ÇÇÇ

  • HT201304 The 'off' and 'on' buttons in 'enable restrictions' are very confusing.  Does 'off' mean that one cannot purchase in-app purchases?

    In the Restrictions window, does an 'ON' button mean that a feature IS restricted, or does it mean that it IS NOT restricted?  I thought that the in-app purchases button was set to 'OFF', but my grandson was able to purchase an in-app purchase without my password.  Yikes!

    Thanks!  I'm making that change now.

  • HT4009 I purchased one app from them once that was the original app I did not authorize them to continue to charge my account every tim I played the game I have since deleted the game and I worry that they can get into my private Paypal account Thank you

    I purchased the game Price is right that is why you see a charge in my Paypal I never authorized any other charges to them how they got into my Paypal I don't know and that scares me there are multiple charges I have since deleted the game please help me with Any future charges

    Contact the app developer for the game "Price is Right".
    The developer for for this game should have a website for contacting customer or technical support.

  • HT4009 I purchased "In-App Purchases" by accident and I don't know how to get a refund, please help me. (I bought it in "Subway Surf")

    I bought in app called " Subway Surf" a "Stack of Coins" and I didn't ment to... And now I don't know how to get a refund on from this app.

    You have 14 days to request a charge be reversed on an iTunes account.  Contact iTunes directly through their website https://expresslane.apple.com/ to request the refund.

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