HT4009 Hi I purchased a game app for my daughter (6 years) and noticed 2 charges of £20.98 off this app she doesn't know and I don't know what this is for as it was a free app.

Hi I purchased a game app for my daughter (6 years old ) littlest pet shop and been charged for 2 bills of £20.98 she doesn't know and I don't know how this has happened as it was a free app ?

Hi
Alot of free apps offer in app purchases which has probably happened here, things for extra points scores etc etc are offered for prices which is how the app can afford to be free via the charge in other purchases within the game.
These are the sorts on in app purchases in littlest pet shop may have been one of these?
If you are 100% sure that no purchse was made get in touch with apple they should be able to tell you what was purchased and when then you can take it from there?
Hope this helps

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Hi caw52,
Welcome to the Support Communities!
The following information should help you with this:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933?viewlocale=en_US
Cheers,
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HT4009 Hi I purchased a game app for my daughter (6 years) and noticed 2 charges of £20.98 off this app she doesn't know and I don't know what this is for as it was a free app.

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