HT4009 I already bought the in app purchase for the game Monster Warlord by Gamevil and i did not receive any of the jewel until now.. i already send a report to the developer but they did not reply for my case.. what should i do?
As the topic above. My accout already deducted $49.99 for the purchase but I did not get any of the jewel.. Please help me..
Contact iTunes support, they will fix things:
http://www.apple.com/support/itunes/
Similar Messages
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I am trying to create mp3 version of itune songs. I have gone through the preference sequence to be mp3 encoder but this is not having any effect. I have also tired from file tab to create a version but this is not available to action showing as lite grey.
Any help would be appreciatedI am trying to create mp3 version of itune songs. I have gone through the preference sequence to be mp3 encoder but this is not having any effect. I have also tired from file tab to create a version but this is not available to action showing as lite grey.
Any help would be appreciated -
I HAVE BOUGHT AN IN-APP PURCHASE, I WAS BILLED, BUT NOTHING CHANGED IN THE GAME! WHAT DO I DO NOW??
The game is WSOP by PLAYTIKA LTD. I tried to contact them But there is no means of contact! NOT EVEN THROUGH THE DEVELOPER PAGE ON ITUNES!There is no need to shout.
If you haven't received the IAP then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption -
I am upgrading a Windows Server 2003 to 2008.
When I run the install it completes the Compability check and reports that Sharepoint Services and WSUS are installed. They are not installed and are not running Services either. I have attempted to remove Registry keys for these but this does not resolve
my issue.
Control Panel, Add/Remove does not report these as installed either.
How do I get the 2008 install to continue and ignore these OR how do I "truly" get these "uninstalled" if there is nothing I can do to find out what is reporting that they are installed?SBS 2003 does contain these feature by default. Is this a small business server OS? If so I'd try them over here.
https://social.technet.microsoft.com/Forums/windowsserver/en-US/home?category=sbsserver&filter=alltypes&sort=lastpostdesc
This one may also help.
Transition from Small Business Server to Standard Windows Server
Regards, Dave Patrick ....
Microsoft Certified Professional
Microsoft MVP [Windows]
Disclaimer: This posting is provided "AS IS" with no warranties or guarantees , and confers no rights. -
I downloaded a bunch of items from I TUne U. They now show up in my I Tunes Library. But, they have not synced to my I Pod. How do I get them to synch? Thanks.
You may refer to this tutorial, it's about how to fix iTunes sync problem with iPod. Hope it helps. Feel free to email me if you need further help.
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I have just purchased an ipad2 and purchased 2 apps. This is my first ipad. The ipad says I have purchased these apps but they are not installed. I don't know how to install them. Also I can only see them if I go to either the app store or the game center and click on purchased. I would like them to show up on screen that shows when I open the ipad but maybe that only happens when they are installed?
Did you purchase them directly on the iPad or on your computer's iTunes ? If on your iPad in the App Store app then have you checked to see if they are on a different homescreen by swiping the homescreen to the left ? If they are on a different screen, and there are spaces on the first homescreen then you can move them :
Touch and hold any icon for a couple of seconds until the icons jiggle .
Arrange the icons by dragging them (don't drag too quickly). You can't leave gaps between icons on a page
to move them to a different screen drag them (not too quickly) and then hold them so that they are overhanging the edge of the screen - after a couple of seconds or so the display should change to the next/previous screen (depending on which edge you are holding it) and you can then place the icon.
Press the Home button to save your arrangement.
If you downloaded them on your computer then you can either connect your iPad to your computer and sync them across, or go into the App Store app on the iPad and re-download them via the Purchased tab (http://support.apple.com/kb/HT2519)
You can download a copy of the iPad manual from here http://support.apple.com/manuals/#ipad -
One of my kids has an iphone 4, the other has an ipod. Bluetooth is ON for both, but they are not discovering each other. Are there any suggestions? (They bought a simple texting app so the ipod could text the iphone.) Thank you.
The built in BT profiles that iOS has do not include any kind of file sharing. Does the app say that it will text over BT? If so, then the connection would most likely be handled through the app itself. What is the name of this app?
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My iTunes account has been hacked via Canada according to an email from apple some one in china tried a few weeks ago but failed.
I changed my password a couple time now but it seems that someone has hacked it and downloaded a free game called "game of war fire age" as I said its a free game but the in app purchases can be up to £69.99 per purchase of gold?
This is a worrying thought that my account has been compromised and I am unsure of what to do about it.
I would like to open a new account but would I be able to transfer all my purchases over to a new account any advice is welcome many thanks for your time.i recieved the same email with the same game and it also stated the purchase was from canada i have revieved a few other as well and am concerned i have changed my password a few times now but i still revcieve emails and am very worried. i recieved the email near the date this question had been put up
however i do not know how they are downloading apps as my credit card details need verification when i download anything , any help would be much appreciated. -
When I bought an in-app purchase of $9.99(3,000,000 credits) in Galaxy On Fire 2, i was charged, but the content wasn't delivered. I tried getting it back, but with no luck as it's a "replenishable in-app purchase". Can anyone help me on getting my credits or getting my money back, cuz i really want my $9.99 plus tax back.
That happened to me when i had tower town... I spent $5.99 and the "bucks" did not pop up.
What you have to do is exit the app. Then start up the app again.
If the in app purchase still has not popped up, I would restart the ipod.
If the in-app purchase still has not appeared in the app, I would contact whATever company made the app and ask for your money back... -
I can't downlaod my purchased music to my iPad.I tried using the computer and it said all purchases for this account have been downlaoded.The musics are on my music folder on the iPad but they are not playing.It's showing download error.Tap to retry on the download section of iTunes on the iPad.I just change from iPad2 to iPad 4G and I started having this problem..Help me out.
Try here > Downloading past purchases from the App Store, iBookstore, and iTunes Store
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I just upgraded a full version of "ISO Fits" app from App Store 2 days ago but the upgrade wasn't successful. I reported the problem to the developer but had not received any reply. What should I do?
1. You did not get an error message telling you that your iPhoto library was getting full. You got a message telling you that your HD was getting full, right?
OS X needs about 10 gigs of hard drive space for normal OS operations - things like virtual memory, temporary files and so on.
Without this space your Mac will slow down as the OS hunts for space on the disk, files will be fragmented, also slowing things down, apps will crash and the risk of data corruption - that is damage to your files, photos, music - increases exponentially.
Your first priority is to make more space on that HD. Nothing else can be done until you do.
Purchase an external HD and move your Photos and Music to it. Both iPhoto and iTunes can run perfectly well with the Library on an external disk.
Your Library has been damaged from being run on an overfull disk.
How much free space on it now? -
I install apps from iTunes but they're not appearing on the iTouch.
I've downloaded several iTouch 4th gen compatible apps but a few of them won't appear on the iTouch. When I update from iTunes it shows them on my device but they're not actually there. I'm using the latest software update so that isn't the issue. Any ideas?
That's EXACTLY what was wrong. I had an age restriction for my daughter's apps and the missing ones were outside the parameters. Thanks for your help!
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I can't update my apps, I think that the problem is that I've change my password from my ID Apple but they have not change from the telephone configuration. Any idea? Thanks
Hi skippy2012trev,
Welcome to the Apple Support Communities!
I understand that you updated your Apple Id and password but now you are being prompted for the old information in iCloud. You are on the right track by changing the Apple ID back to the previous email address temporarily so that you can sign out. You should not need to verify the email address. After you edit the Apple ID back to the old email address and then sign out of iCloud on your iPhone, edit the Apple ID back to the address you would currently like to use. There is no need to change the password again, only the email address, unless you prefer to update the password again.
If you're asked for the password to your previous Apple ID when signing out of iCloud - Apple Support
Change your Apple ID temporarily
If signing out and back in to iMessage or FaceTime didn't help, try these steps:
Change your Apple ID to the Apple ID you used previously. You shouldn't need to verify the email address.
Tap Settings > iCloud. Complete these steps only if the Find My [Device] setting is turned on:
Scroll down and tap Sign Out, then tap Sign Out to confirm. If you're using iOS 7 or earlier, tap Delete Account, then tap Delete to confirm.
Tap Keep on My [Device] or Delete from My [Device]. In either case, your data remains in iCloud and will be updated on your device when you sign in to iCloud again.
Enter the password for your previous Apple ID.
Change your Apple ID to the new email address that you want to use. You'll need to verify the email address.
Return to Settings > iCloud and sign in with your new Apple ID.
Cheers,
Joe -
i have made many purchase on app but when i want to made an in-app purchase of a game, it appears "your purchase could not be completed". i have disabled the restriction already but it still doesn't work. anyone can give a hint or a hand here? cheers~~~
http://www.apple.com/support/itunes/contact/
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I just applied for an Account but they did not request my ISBN. I may have made an error in completing the information. How can I correct it?
Did you just apply for an account or did you try to upload a book? If you are simply setting up an account, they won't ask you for an ISBN number. They will, however, ask for your tax ID number. After your account is activated, then any time you upload a new book, you will need to supply an ISBN number. Since each book has a unique ISBN, they don't need those numbers to initially set up your account. I hope that helps.
Good luck!
Kara
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