HT4009 I cant do an in app purchase, I taken care of the restrictions reloded the game and I still get the message to see itunes suport and canot conet to itunes.

I cant perform an in app purchase, I fixed the restrictions and reloded the game but still I get the message to contact itunes suport and canot conet to itunes, I have wifi and it is working fine, the game is clash of clans.

If you are getting a message to contact iTunes Support then you can do so via this link and ask them why the message is appearing (these are user-to-user forums, we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

Similar Messages

  • HT4946 when you change your country of orgin. why cant you buy in app purchases from apps that you downloaded in the previous country?

    when you chane your country of orgin. why cant you buy in-apps purchases from apps which you bought in the previous country?

    Bob,
    Apple did approve our in-app purchase without publishing the folio ahead of time.
    I have a new question: Can I change the "Cleared for sale" attribute in the iTunes Connect interface from no to yes before a folio's scheduled publication date? Or should I wait until after the folio has been published?
    I would think you could set the "Cleared for sale" attribute to yes before the publication date and it would not cause any problems since the folio is not available to purchase until it's published.

  • I cant do any in app purchase

    i still cant do any in app purchases.i get the error message when i try to do in app purchase : 'Please contact itunes store to complete this transaction'
    i have enough credit in my credit card and the information i provided is true.
    i already contacted the apple support but they sent me this weird message :
    Dear Nilgün,  Greetings! Thank you for contacting iTunes Store Support. My name is Aura, your iTunes Store Advisor and I am glad to assist you.
    
I’m sorry that you can’t purchase from our iTunes Store. As an account user myself, I fully understand how important it is to manage the account without any issue.
    Let us see what happened and I will be happy to provide you information to help solve the issue.

I'm sorry, but I won't be able to assist you further because your account is not in compliance with the iTunes Store Terms and Conditions. For information on Apple's requirements for using the iTunes Store, read:


    http://www.apple.com/legal/internet-services/itunes/ww
    (Opens in new window) (Opens in new window)


    Please note that you will still be able to play, authorize and sync all of the items that were purchased using this account.  Thank you so much and have a good one.   Sincerely,  Aura iTunes Store Customer Support http://www.apple.com/support/itunes/ww

    For info we are fellow users here on these forums.
    The message that you've received from iTunes Support implies that you've violated the store's terms (terms that you agreed to abide by). What that violation is we won't know (and iTunes Support are probably unlikely to tell you, all they tend to do is refer you to the terms as you have been), but probably the most common reason is using a country's store when not in that country - are you in the country that you have listed on your account ?

  • HT6322 I cant recuperate my in-app purchase. No option in app And develop not  Reachable... What can i do?

    I cant recuperate my in-app purchase. No option in app And develop not  Reachable... What can i do?

    You can try contacting the support staff for the stores at http://www.apple.com/emea/support/itunes/contact.html they sometimes will reimburse, but it is on a case-by-case basis.

  • I cant to use In App Purchase and i purchase Gem in App Game Brave frontier but gem does not com in my id

    i cant to use In App Purchase and i purchase Gem in App Game Brave frontier but gem does not come in my id

    Jyothsna wrote:
    my problem is the users already purchased the app should have 1 year validity ,after that i want the user to use "Update Subscription".
    Can you explain this a bit more? Users who purchase the app should have a 1 year validity for what? Are you talking about the app purchase or the in-app purchase? Are you talking about future in-app purchases or people who have already purchased your app before you added the in-app purchase feature?
    Can i get the Purchase date of the app based on the user from app store.
    Yes. When your app completes the in-app purchase, it should forward the receipt to your server, which will verify it with iTunes, and complete the transaction. All the details are here.

  • HT4009 Can you see which device made an in-app purchase? Both kids playing the game...

    Both my kids have iPods and have gone a bit crazy with in-app purchases on dragonvale.  I just restricted the in-app purchases but wanted to see if you can find out which one did it...

    Thanks juju soccer :) did that and eventually the truth came out but I wanted to have leverage anyway...

  • HT4009 I keep getting a message to contact itunes support when I try to make an in app purchase.  What could be causing this issue?  My credit card is up to date and in app purchases aren't restricted.

    I keep getting a message to contact itunes support when I try to make an in app purchase.  What could be causing this issue?  My credit card is up to date and in app purchases aren't restricted.

    Have you tried contacting iTunes Support and asking them ? We are fellow users here on these forums, it could be due to a number of reasons, we won't know which one.
    http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • HT4009 I can not buy in-app purchase in application name clash of clan My balance in Apple ID is sufficient to buy that item. Please kindly help me on this issue.Your help would be appreciated.

    I can not buy in-app purchase in application name clash of clan My balance in Apple ID is sufficient to buy that item. Please kindly help me on this issue.Your help would be appreciated.

    What happens when you tru buy items in it ?
    If you are getting a message to contact iTunes support then you can do so via this page and ask them why the message is appearing (we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
    If it's a different problem ... ?

  • HT4009 didn't receive an in-app purchase, what do I do?  i have already contacted the dev and they say to contace itunes?

    I made an In-app purchase with Rock the Vegas on Sat. 8/18/2012 for gold coins in the game.  I did not receive them.  I have wrote to the company and they say they do not have a record of the purchase.  I sent them the confirmation email from itunes, yet they still don't show the purchase and they asked me to contact itunes.  I have searched and cannot find a way to rectify my problem.  Can you help, please.

    The necessary links/menus you need to navigate to after clicking the Report a Problem link can be a little tricky to find. See
    Refunds from the App Store or iTunes Store
    Hope it works out for you (:

  • My daughter accidentally purchased something from an in app purchase, I haven't got the £2.99 in my account until tuesday, and do not want the in app purchase, my account wont log in now even to download free apps. How do I get my account back?

    My daughter accidentally purchased something from an in app purchase, I haven't got the £2.99 in my account until tuesday, and do not want the in app purchase, my account wont log in now even to download free apps. How do I get my account to log in again and function properly, I shouldn't have to wait until I have a meagre £2.99 in my account again do I because I need the app store for other apps etc and updating, even if it is only 3 days I want my account back, I do not want nor did I give permission for the in-app purchase and would be happy for it to be returned/credited back so I can have MY account available for my IPhone.
    Please can someone give me more information or let me know how else I can get my account working again, before pay day on tuesday.
    Much appreciated, Paddy.
    <Email Edited by Host>

    Hello paddyliverpool,
    Thanks for using Apple Support Communities.
    For more information on this, take a look at:
    How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
    http://support.apple.com/kb/ht1933
    Refund is an option.
    Best of luck,
    Mario

  • Why am I still getting this message after logging in - This computer is no longer authorized for apps that are installed on the iPhone "Myron Liptzin's iPhone". Would you like to authorize this computer for items purchased from the iTunes Store?

    why am I still getting this message after logging in?  "This computer is no longer authorized for apps that are installed on the iPhone “*************s iPhone”. Would you like to authorize this computer for items purchased from the iTunes Store?"  - after I have logged in and get the message that the computer is already authorized!!!?? - and then the above message pops up again?

    Click here and follow the instructions.
    (71175)

  • Hi how I get the refund from the unauthorised in app purchase? I just bought the phone n had yr staff do the personal setup n end up I had been charged for the in apps purchased

    Hi how I get the refund from the unauthorised in app purchase? I just bought the phone at yr store few days ago n had yr staff do the personal setup n end up I had been charged for the in apps purchased. Pls help.

    yr store few days ago n had yr staff do the personal setup n end up I had been charged for the in apps purchased. Pls help.
    NOT at mine or anyone else's  here
    This is a User to User technical support community .There is no-one from Apple here and Apple neither read nor respond here
    Did you not work that out when you agreed to the terms of use of this community when joining today

  • When trying to make an in app purchase i get a message to contact itunes customer service to complete this transaction

    Contacted itunes customer service on the phone (waste). They told me to use the fast lane on line. Any ideas how to fix whatever my problem is.

    Not sure if I replyed in the right place so Im replying right to you
    When I called they said I have to email tech support and will get help with in 48 hours then sent me a link to what they call Express lane which i guess is tech support. The problem Im having is the in app purchase Im trying to make is a 20% OFF deal and a limitted item for today only

  • In a game i'd like to make an in-app purchase but everytime i select the purchase i'd like it says "Purchase fail cannot connect to Itunes store". I am logged into my itunes store what do i do?

    In a game i'd like to make an in-app purchase but everytime i select the purchase i'd like it says "Purchase fail cannot connect to Itunes store". I am logged into my itunes store what do i do?

    Just make sure if it wifi is connected. if this doesn't work reboot your iPhone. If it's still doesn't work contact the game service center or something. lastly, make sure u have your credit card sign in. hope this help.

  • I was wanting to buy products within the app Metal Storm Aces, only when I go to confirm the purchase says I can not, the message says Unable to process In-App purchase, what do I do?

    I was wanting to buy products within the app Metal Storm Aces, only when I go to confirm the purchase says I can not, the message says Unable to process In-App purchase, what do I do?

    Settings>General>Restrictions>In-App Purchase>On

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