HT4009 i tried to buy an in app purchase but it told me my purchase couldn't be completed then told me to contact itunes store support?

i tried to buy an in app purchase but it told me my purchase couldn't be completed then told me to contact itunes store support?

This is why apple *****. Yesterday- everything is fine, today- contact support. Like I have time for this? My apple accounts have been a password/account/username/customer service nightmare. Is there no way that I can log in and manage my account myself? (by the way the manage account page is useless all my info is correct) Maybe find and fix the problem without waiting for apple to get back to me- possibly charging me for the privilege?

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