HT4009 i tried to buy an in app purchase but it told me my purchase couldn't be completed then told me to contact itunes store support?
i tried to buy an in app purchase but it told me my purchase couldn't be completed then told me to contact itunes store support?
This is why apple *****. Yesterday- everything is fine, today- contact support. Like I have time for this? My apple accounts have been a password/account/username/customer service nightmare. Is there no way that I can log in and manage my account myself? (by the way the manage account page is useless all my info is correct) Maybe find and fix the problem without waiting for apple to get back to me- possibly charging me for the privilege?
Similar Messages
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Hi,I was trying to buy an in-app purchase,but of successful. It keep pop up a message asking me to contact iTunes support to complete the transaction. What should it do?
You can contact iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
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I am trying to buy an in app purchase in a game I have put my credit card information and stuff in but it still won't let me get it is it just me or am I doing something wrong.?
What happens when you try?
Error code or message?
Have you checked restrictions in setting to make sure in-app is enabled? -
i am getting an error code of "0" when trying to buy an in app purchase. what is this error?
In your first post you wrote
It is telling me I need 6MB of additional free space
And in your second post
Importing to internal hard drive 6.85GB available
Even assuming that the GB was a typo and should be MB you're still on the hairy edge. -
I need help I tried buying some in app purchase from the game clash of clans I put my correct password and apple id I also answered my security question correctly and I have allowed in app purchases however it won't work it say " your purchase could not be complete contact iTunes Store support to complete this transaction ?.
These are user-to-user forums, we won't know why you are getting the message - you will need to contact iTunes support and ask them why : http://www.apple.com/support/itunes/contact/ , then click on Contact iTunes Store Support on the right-hand side of the page
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Hey everyone
With my iPhone 4S I purchased the NAVIGON Europe App, downloaded needed files and maps within the App and all worked fine. But when I try to buy certain add-ons via In-App purchase I get a window telling me that it can'T connect to the iTunes store and that I have to contact iTunes store support.
This is what I have already tried to make it work:
Reset my iphone via iTunes (set it up as new iPhone)
Changed itunes store payment option from Click&Buy to credit card
restarted iPhone several times
scratched my head
checked restrictions under settings in iPhone: all is correct; in-App purchases allowed
chewed my lip
finally sent a message to the itunes store support.. waiting for their answer
no changes so far. I still get the same error message.
Any ideas?
hugs
malziYou will need to contact iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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I am trying to buy some coins on Haypi game. it tells me that the purchase could not be completed contact itunes store support to complete this transaction. how can I do this?
You can contact iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then try selecting Purchases, Billing & Redemption
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how do i contact itunes support center? so i can buy my in app purchase "gems" for clash of clans? I have purchased before just wondering how i can resolve this problem thanks.
You can contact iTunes support via this page and ask them why the message is appearing (it could be due to a number of reasons e.g. problem with a previous purchase, problem with your billing method ...) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
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Like I said, I often play iOS games on my iPhone 4S in my spare time. Sometimes, if the game is good enough, I will attempt to make an IAP (In-App Purchase). Sometimes, I have no trouble with this. Other times it will say: "Unable to complete transaction at this time. Please contact ITunes Store Support. I primarily use a prepaid credit card by AMEX called Bluebird. I always make sure that I have plenty of funds available in it. For instance, tonight, it has roughly $200 stored. So I try to make an IAP for $10 and it works fine. Later I make another for $15, no trouble there either. Then I try to make a purchase on the same game for $2.99 and it gives me that error message.
This has been happening on and off for the past 3-4 weeks only. Every few days it happens, I contact the iTunes Store Support, and sometime in the next 24-72 hours they get back to me. They then apologize for the inconvenience and fix the problem. But the main problem is that their fix seems to be only temporary. It happens irregardless of how much money I have available on my card. I've even had it happen when I had just redeemed a. $50 iTunes gift card and was trying to make a $5 purchase. It doesn't seem to matter if I've spent a little bit or a lot of money that day. It doesn't care for which game I am purchasing the IAP. TThis never happened to me before a month ago. Now it won't stop. And it is incredibly frustrating that it seems to happen for no rhyme or reason out of the blue. Then I'm stuck waiting on the support staff to get back to me for the next few hours to few days, depending on the day.
Is this happening to anyone else? Does anyone have any ideas why this is happening? Or how can I prevent it from happening in the future. The support folks at Apple are nice, but I'm tired of emailing them every other day with the same problem. I'm sure they are quite tired of getting emails from me at the same frequency. Any assistance would be appreciated. Thanks in advance.
Nick
P.S. my Internet connection is working perfectly. No technical difficulties whatsoever other than the inability to make an IAP. Also, after it gives that unable to complete transaction message, I can no longer buy anything with my apple account until tech support fixes it. Any suggestions or ideas appreciated.Thank you Brian, but I just tried that, and it didn't work, I'm still getting the same messages.
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I am playing a game I really enjoy but when I try to make a purchase in the game I get a message that reads "Contact itunes store support to complete this transaction." I have tried going to my itunes store to fix this but no luck. Note: I did make one purchase but now get this message everytime I try.
Do exactly what it told you to do.
Contact itunes support -
I recently started my apple I'd account and used my wife's bank card for payment info. I then loaded $75 from iTunes gift cards on the account. I was able to make in app purchases, now its telling me to contact iTunes Store support to complete now? Help
Do what it told you to do.
Contact itunes support
http://www.apple.com/support/itunes/contact/ -
helo
when i want to dollar from the online manager football and need for speed the game , i try to buy but i cannot because they told ( your purchase could not be completed contact itunes store support to complete this transaction.)
pleasr help me for that , i can not buy any thing inside the game .
i wating , thank you
Email : [email protected]Click here and request assistance.
(75245) -
Your purchase could not be completed
contact iTunes Store Support to complete this transaction
What do I do? I just want to upgrade to full version of a free app.
I have $ loaded onto iTunes. Thank youcontact iTunes Store Support to complete this transaction
http://apple.com/support/itunes/contact/ -
I want to buy poker chips in texas poker. Cashing buy, and wrote this: your purchase could not be completed contact itunes store support to complete this transatstion. What should I do?)
You should do exactly what it told you to do: contact itunes support
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Please tell why, wad happen to my account , just keep change my money but I don't receiver the gem ,
If you are getting a message to contact iTunes Support when you try to buy them then you can do so via this link and ask them for help (we are fellow users here on these forums, we won't know why the message is appearing) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
If it's a different problem when you try to buy them ... ?
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