HT4061 Help! I've updated my iPhone 4G with the new iOS7 update and entered the passcode in it and now my iphone is diabled because I can't remember the passcode and the screen keeps showing "iPhone is disabled". Have I lost ever having no access to my iP
Please help. I can't use my iPhone 4G with it's updated new iOS7. I can't remember my passcode and it stays at "iPhone is disabled". Have I lost the use of my iPhone forever? It's an iPhone not iPad.
Message was edited by: diana135
HT4061 Help! I've updated my iPhone 4G with the new iOS7 update and entered the passcode in it and now my iphone is diabled because I can't remember the passcode and the screen keeps showing "iPhone is disabled". Have I lost ever having no access to my iPhone?
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Hi how are you i want to replace my iphone 4 with a new one. But i am in Darwin,there is no any apple stores. So where can i send my phone for replacement and how much for that?
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I deleted my old email account and when i went to change everything on my iphone it still shows the old email even though i created a new apple id. I also can't remember the password and now can't access icloud. Do i need to reset the phone?
If you are unable to remember your password, security questions, don’t have access to your rescue address or are unable to reset your password for whatever reason, your only option is to contact AppleCare(or Apple ID Support), upon speaking to an operator you should explain that your problem is related to your Apple ID, this way you will not be charged for assistance, even if you don’t have an AppleCare plan.
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The operator will need to verify they are speaking to the account holder and may ask you some questions that only the account holder could know, and you will need to answer them if the process is to proceed.
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Before the ios7 update we uses to be able to size our wallpapers backgrounds we choose to be the size we desire to fit our screen. Now we can't do this. Why? Is it something they left out for some reason or is there something I'm doing wrong?
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My Ipad air won't turn on after the new IOS7 update
my Ipad Air won't turn on after updating to the new IOS 7.1.1. It ask me for my password I put it in, the apple logo appear and then it want off now it won't come back on. need help please
Did you try this?
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Do you have a song or podcast in iTunes that did not finish downloading? If you do - finish that one first. The apps will not update until that download is complete.
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I HAVE A FIRST GEN NANO, WITH THE NEW UPDATE TO ITUNE PROGRAM I AM UNABLE TO PURCHASE MUSIC. I DO NOT REMEMBER SECURITY QUESTIONS. I HAD ONLY 3 CARS, LIVED IN ONLY 2 PLACES AND HAD ONLY 3 JOBS. THE SERIAL NUMBER IS NOT ON FILE AND WAS TOLD THAT I HAD TO PAY FOR SERVICE. I HAVE MONEY ON MY ACCOUNT AND WOULD LIKE TO KNOW HOW TO GET IT BACK. I DO NOT WANT TO BUY ANOTHER DEVICE FROM APPLY. HELP PLEASE
Click here for information. If you can't get the answers emailed to you for some reason, contact the iTunes Store staff via the link in that article.
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ITunes app won't open with the new iOS7 update...what do I do?
Tried opening itunes app, it comes up for a second then closes, not sure what to do...
Hello Gigi,
Thank you for providing so much detail about the issue you are experiencing with the iTunes app after upgrading to iOS 7.
The first thing I recommend is quitting and relaunching the applications on your iPhone:
Double-click the Home button.
Swipe left or right until you have located the app you wish to close.
Swipe the app up to close it.
You can find the full article here:
iOS: Force an app to close
http://support.apple.com/kb/ht5137
If you are still seeing the same issue after quitting and relaunching the iTunes app, I recommend restarting your phone and then resetting if it's still not working:
Restarting your device
Press and hold the Sleep/Wake button for a few seconds until the red "slide to power off" slider appears, and then slide the slider.
Press and hold the Sleep/Wake button until the Apple logo appears.
Note: Reset your device only if you are unable to restart it.
Resetting your device
Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
You can find the full article here:
iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
http://support.apple.com/kb/ht1430
If the issue persists, the last thing I recommend is backing up and restoring your iPhone:
iOS: How to back up and restore your content
http://support.apple.com/kb/HT1766
iTunes: Restoring iOS software
http://support.apple.com/kb/HT1414
Thank you for using Apple Support Communities.
Best,
Sheila M. -
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Welcome to the Apple Community.
In order to change your Apple ID or password for your iCloud account on your iOS device, you need to delete the account from your iOS device first, then add it back using your updated details. (Settings > iCloud, scroll down and hit "Delete Account")
Providing you are simply updating your existing details and not changing to another account, when you delete your account, all the data that is synced with iCloud will also be deleted from the device (but not from iCloud), but will be synced back to your device when you login again.
In order to change your Apple ID or password for your iCloud account on your computer, you need to sign out of the account from your computer first, then sign back in using your updated details. (System Preferences > iCloud, click the sign out button)
In order to change your Apple ID or password for your iTunes account on your iOS device, you need to sign out from your iOS device first, then sign back in using your updated details. (Settings > iTunes & App store, scroll down and tap your ID)
If you are using iMessages or FaceTime, you will also need to log out and into your ID there too. -
I downloaded the new iOS7 update for my iPad and iPhone 4s today. Everything works fine on both devices EXCEPT I get my Comcast emails but when I attempt to reply and send I get a message telling me it is not the correct STMP address/password.
I called Apple Support, they tried a number of things with me then suggested I call Comcast. Comcast charged me $49.95 to get tech support only to be told in 3 minutes or less: " sorry, it seems Comcast Xfinity and iOS7 upgrade are not communicating on iPhones.
They then told me to download the Xfinity mobile app and utilize my emails from there.
Totally inconvenient !
Is it an Apple fix or Comcast ?
Thanks
JoSee the tip here,
https://discussions.apple.com/message/20096362#20096362
And here's Comcast's guide to email
http://customer.comcast.com/help-and-support/internet/email-client-programs-with -xfinity-email/
So comcast charges $50 to get POP/SMTP setup instructions?
That's annoying... -
In the new ios7 update, why can't you mark all your messages in the inbox all at once? The EDIT tab lets you Mark All and off to the right is greyed out "move" and "trash", why can't you Select all and then press TRASH. It only lets you mark them as Flag, or mark as read. This *****!
Hi Scottay777,
Per pg 52 of the iOS7 User Manual, what you describe should be possible:
Delete, move, or mark multiple messages. While viewing a list of messages, tap Edit. Select some messages or tap Mark All, then choose an action. If you make a mistake, shake iPhone immediately to undo.
iPhone User Guide - For iOS 7 Software
http://manuals.info.apple.com/MANUALS/1000/MA1565/en_US/iphone_user_guide.pdf
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iOS: Force an app to close
http://support.apple.com/kb/ht5137
Regards,
- Brenden -
My Spreadsheet App no longer works after downloading the new ios7 software update.
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check whether the App is compatible with ios 7, contact the app developer, or wait for the app update.
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The new iOS7 update won't let me restrict iTunes radio/images for my kids. I've never had this problem with Apple before. I've always had the ability to restrict the iTunes store, and anything else I needed to restrict. I'm not a religous nut, I just don't want my kids looking at some of that stuff. I'm really disappointed with this feature. If anybody has any help I would appreciate it! Switching music to clean only blocks music, not album covers and artist pictures. I've always loved the parent friendly features of Apple. I hope they fix this soon! My family loves Apple, and I don't want to have to switch!
Hi. Yes I've looked all through restrictions and there is nothing that will block it. This is weird. Apple usually always thinks of this stuff. Usually they provide ways to both choose a parental level or block it from being used all together. I can't do either. On some of my devices I want to restrict what I'm seeing/hearing from iTunes radio but on some I want to block it all together. I've been all through restrictions and there is no option for either.
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