HT4061 Hi I dropped my iphone 5 in water last night, it is working but has shadow over the screen how can I get this fixed?

Hi I dropped my iphone 5 in water last night, it is working but has shadow over the screen how can I get this fixed?

Probably too late to do anything but replace the device at this point.
Once electronics get wet, the best thing to do is turn it off and put it in silica gels packs or uncooked rice for a minimum of 72hrs. Only then should the user attempt to power the device on.

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Ive smashed my iphone 4s screen, how can i get it fixed

ive just dropped my phone, can i get it fixed and how much does it cost?

Apple will offer you a replacement iPhone 4S for £146.44
Full details for out-of-warranty replacement here.

Ask your question.I installed the app" Find my phone for my Ipad. But I also installed that app on my Iphone. but the Iphone app still just shows where my Ipad is located and not the phone, how can I get then both to show location?

I installed the App" find my Iphone on my Ipad.. its working well.
But I also need to be able to track my Iphone if lost... I also have the app on my Iphone but when I click on it to find my phone it is showing me where my Ipad is... how can I get it to show my Iphone also? the chances of me losing my Ipad are less then my Iphone.But I need to be able to trac both.

How was your wife using the Find My iPhone app from a Samsung phone? But, that question aside, your wife should educate herself on how GPS works, especially on a cell phone. GPS signals can be interfered with by trees, buildings, clouds. Off by several miles would be unusual, though.
If your wife is tracking your cell phone and not believing what you tell her, you may want to consider counseling as there are some very serious issues that go way beyond the technology.
Best of luck.

Hi, I got my iphone 4 from a friend only 2 months ago. I dropped it from 90cm off the ground and it smashed. How can I get this fixed? Can I get a new phone? If not how much will I have to pay? Thankyou....

If my phone is only 2 months old (but second hand so dorm know how old infact), and I dropped it from 90cm....will I have to pay to get it fixed or will apple give me a brand new phone?

You show an iPhone 4 in your profile. If this is the case, the out of warranty replacement cost at the Apple store for the iPhone 4 is $149US. You would need to check your location for comparable cost.

Henry dropped the Ipod touch and cracked the screen. How can I get this fixed.

Hi,
Henry dropped his Ipod touch and cracked the screen and put in a passcode and now has forgotten his passcode. Need to know how I can get the screen fixed and or if it is covered on the 1 year warranty? How can I unlock the Ipod without the passcode?
Any info would be greatly helpful!
Lori Neumann

Take to an Apple retailer. Such damage is not covered by your warranty.
A Complete Guide to Recover Your iDevice if You Forget Your Passcode
If you cannot remember the passcode, you will need to restore your device using the computer with which you last synced it. This allows you to reset your passcode and resync the data from the device (or restore from a backup). If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present. Refer to Updating and restoring iPhone, iPad and iPod touch software.
Try restoring the iOS device if backing up and erasing all content and settings doesn't resolve the issue. Using iTunes to restore iOS devices is part of standard isolation troubleshooting. Restoring your device will delete all data and content, including songs, videos, contacts, photos, and calendar information, and will restore all settings to their factory condition.
Before restoring your iOS device, Apple recommends that you either sync with iTunes to transfer any purchases you have made, or back up new data (data acquired after your last sync). If you have movie rentals on the device, see iTunes Store movie rental usage rights in the United States before restoring.
Follow these steps to restore your device:
Verify that you are using the latest version of iTunes before attempting to update.
Connect your device to your computer.
Select your iPhone, iPad, or iPod touch when it appears in iTunes under Devices.
Select the Summary tab.
Select the Restore option.
When prompted to back up your settings before restoring, select the Back Up option (see in the image below). If you have just backed up the device, it is not necessary to create another.
Select the Restore option when iTunes prompts you (as long as you've backed up, you should not have to worry about restoring your iOS device).
When the restore process has completed, the device restarts and displays the Apple logo while starting up:
After a restore, the iOS device displays the "Connect to iTunes" screen. For updating to iOS 5 or later, follow the steps in the iOS Setup Assistant. For earlier versions of iOS, keep your device connected until the "Connect to iTunes" screen goes away or you see "iPhone is activated."
The final step is to restore your device from a previous backup.
If you can not restore your device then you will need to go to recovery mode.
Placing your device into recovery mode:
Follow these steps to place your iOS device into recovery mode. If your iOS device is already in recovery mode, you can proceed immediately to step 6.
Disconnect the USB cable from the iPhone, iPad, or iPod touch, but leave the other end of the cable connected to your computer's USB port.
Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.If you cannot turn off the device using the slider, press and hold the Sleep/Wake and Home buttons at the same time. When the device turns off, release the Sleep/Wake and Home buttons.
While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on. Note: If you see the screen pictured below, let the device charge for at least ten minutes to ensure that the battery has some charge, and then start with step 2 again.
Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears you can release the Home button:
If necessary, open iTunes. You should see the following "recovery mode" alert:
Use iTunes to restore the device.
If you don't see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.
Additional Information:
Note: When using recovery mode, you can only restore the device. All user content on the device will be erased, but if you had previously synced with iTunes on this computer, you can restore from a previous backup. See this article for more information.

I have dropped my ipad but it has a case on it but its just black the screen how can i fix it?

i have dropped my ipad but it has a case on and when i pick it up i pressed the home screen and it was just black i have a password on it tho and when i put it on charge t mak that charging noise can you help me fix it

Did you try a reset yet?
Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.
If that doesn't revive the iPad, you could try restoring the device next.
Use iTunes to restore your iOS device to factory settings
I typically don't like to recommend something like this, but I have read on these forums where some users state that smacking the iPad on the back can jog the screen into working again. The fall seems to have caused the problem and I imagine that the logic behind this suggestion is that if the impact caused the problem, another impact could help to fix it. I m just not a big believer in smacking expensive tech devices.

HT3743 I have bought this iphone 3gs off a friend as she got her upgrade, i am trying to restore it and its coming up with an error message 1015, how can i get this fixed. She says she got it unlocked in Spain so her phone worked out there but never had i

I am running the latest itunes software and dont know what else I can do

m12pru wrote:
for some reason that link is taking me to 4oD
How bizarre, try this again http://support.apple.com/kb/TS3694#error1015

Sometimes when I take pictures with my iPhone 5, he make weird thing (long pink stripes ) in the screen how can I repair this

Bug when I take pics pink strip on my screen

First thing to try is to reset your device. Press and hold the Home and Sleep buttons simultaneously ignoring the red slider should one appear until the Apple logo appears. Let go of the buttons and let the device restart. See if that fixes your problem.
If that didn't help Make an appointment at an Apple Store to have your device examined by a technician. Or contact Apple Support.

HT1296 I already have an itunes account on my laptop but have been setup on a mac and have songs that have not been purchased from the itunes store, I cannot get the songs from my iPhone onto my itunes account on the mac. how can I do this?

I already have an itunes account on my laptop but have been setup on a mac and have songs that have not been purchased from the itunes store, I cannot get the songs from my iPhone onto my itunes account on the mac. how can I do this?

You copy them from your old computer or your backup copy of your old computer.
The iphone is not a backup/storage device.

Hello, I want to restore a backup on my Iphone 4S, but in i-tunes it's not vissable. When I'll look on te pc: (username)\Application Data\Apple Computer\MobileSync\Backup\ it's there! How can I get this backup to my iphone or itunes? Thanks in advance!

Hello, I want to restore a backup from this afternoobut in i-tunes it is not visseble. When I'll look on te pc: (username)\Application Data\Apple Computer\MobileSync\Backup\ it's there! How can I get this backup to my iphone or itunes? Thanks in advance!

Follow the steps in this article to restore from iTunes back up:
http://support.apple.com/kb/HT1766
Since you say you cant see the back up in iTunes you should be able to see it when following the last step where it says for iTunes 10.7 or earlier. Dont worry as this step also works for iTunes 11.

My "Hanging with Friends" app keeps crashing whenever I try to open it. I have deleted and re-downloaded the app, restarted my iPhone, and even restored my iPhone all together, and nothing is working. How can I get this app to work again?

My "Hanging with Friends" app keeps crashing whenever I try to open it. I have deleted and re-downloaded the app, restarted my iPhone, and even restored my iPhone all together, and nothing is working. How can I get this app to work again?

Can you start Firefox in [[Safe mode]] ?
You can also do a clean reinstall and download a fresh Firefox copy from http://www.mozilla.com/firefox/all.html and save the file to the desktop.
Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer.
It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
You can initially skip the step to create a new profile, that may not necessary for this issue.
See http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall

HT1209 My Itunes Library and iPhone have fallen out of sync on music over the yearsare - how can I compare my itunes library with my Iphone to see what songs are missing from my library so I can then bring my Library up to date

My Itunes Library and iPhone have fallen out of sync on music over the yearsare - how can I compare my itunes library with my Iphone to see what songs are missing from my library so I can then bring my Library up to date

Hello Solid Buck,
Thank you so much for providing the details about the duplicate song issue you are experiencing. It sounds like you would like to remove the duplicate songs that will not play on your iPhone, but when you connect it to iTunes, iTunes only shows you one copy of the song on your iPhone.
In this situation, I recommend deleting the individual songs that do not play directly from your iPhone. I found the steps to do this on page 61 of the iPhone User Guide (http://manuals.info.apple.com/en_US/iphone_user_guide.pdf):
Delete a song from iPhone: In Songs, swipe the song, then tap Delete.
Thank you for using Apple Support Communities.
Best,
Sheila M.

When I am home, calls to my iPhone 5 also go to my other family members' iPhones. How can I get this to stop happening?

When I am home, calls to my iPhone 5 also go to my other family members' iPhones. How can I get this to stop happening?

Or better yet, create and use new Apple IDs for others in your household. You could always use different Apple IDs for iCloud services (like iMessage and FaceTime) and iTunes and App Store., but it's even easier to share purchased content now with Family Sharing.

I bought 3 iPhone 4s and each should have 5gb of cloud. I want to only use my one iTunes ID. How can I get this storage space increased to the 15 GB?

I bought 3 iPhone 4s and each should have 5gb of cloud. I want to only use my one iTunes ID. How can I get this storage space increased to the 15 GB?

iCloud storage is not allocated by device. iCloud storage is allocated to your iCloud AppleID. You get 5GB of iCloud storage.

New iphone. someone else put in their username and password. time for me to update the iphone. downloaded itunes onto pc. plugged in iphone and waiting for prompt to show phone. pc thinks it is the camera. how do i get itunes/pc to recognize iphone ?

new iphone. (someone else put in their username and password. so i had lots of apps that i had to eliminate but do NOT wish to compromise the contact list) time for me to update the iphone. downloaded itunes onto pc. plugged in iphone and waiting for prompt to show phone. pc thinks it is the camera. how do i get itunes/pc to recognize iphone ? then, how do i backup contacts and proceed before updating iphone?

This forum is for questions from those managing sites on iTunes U, Apple's service for colleges and universities to post educational material in the iTunes Store. You'll be most likely to get help with this issue if you ask in the general iTunes or iPhone forums.
Regards.

HT4061 Hi I dropped my iphone 5 in water last night, it is working but has shadow over the screen how can I get this fixed?

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