HT4061 I tried to update my phone and it is frozen now. It won't do anything.

I connected my phone to iTunes on my computer and tried to update.  Now my phone won't work and it is stuck on a screen that shows a usb cord and says iTunes.

you need to connect it to your computer with itunes pulled up, and have your device be restored.
http://support.apple.com/kb/ht1808
I hope this helps

Similar Messages

  • HT4623 I tried to update my phone and it is frozen now. It won't do anything.

    I connected my phone to iTunes on my computer and tried to update.  Now my phone won't work and it is stuck on a screen that shows a usb cord and says iTunes.

    Your phone is in recovery mode.  You need to restore it.

  • HT201274 Tried to erase all content and settings...now it won't do anything

    I have a first generation iTouch and last night I selected to Erase All Content and Settings. I wanted to wipe it because I'm switching to an iPhone. The iTouch didn't have much charge so I started charging it while it was doing it's thing. Unfortunately, the iTouch doesn't do anything. When I hold down the power button, the white apple logo appears. It's been on a charger for several hours, too. When I plug it into my computer and open iTunes, the computer doesn't recognize the device.

    Try connecting the device to iTunes in recovery mode and restoring it. See this article for instructions on putting your iPod into recovery mode.
    iOS: Unable to update or restore
    B-rock

  • TS3694 im trying to update my phone and it says could not be restored an unknoen error why is this

    im trying to update my phone and it says could not be restored an unknoen error why is this

    Hey alyreed22,
    Thanks for the question. I understand you are having issues updating to iOS 7. The following articles may help you resolve the error message:
    iOS: Troubleshooting update and restore issues
    http://support.apple.com/kb/TS1275
    iTunes: Specific update-and-restore error messages and advanced troubleshooting
    http://support.apple.com/kb/TS3694
    Thanks,
    Matt M.

  • I am trying to update my phone and it is stuck on the itunes stage

    i am trying to update my phone and it is stuck on the itunes stage

    I have the same problem.  Did you get a solution?

  • HT4623 i tried to update my phone and it doesn't work.

    i tried to update my phone and it doesn't work.  Tried restoring from DFU, and other things.  I got error message 3194 and have also gotten "this device isn't eligible for the requested build"  What do i try now?

    If it's stuck on the Apple logo, you'll have to force it into recovery mode and restore it.  See http://support.apple.com/kb/ht1808.

  • I tried to update my phone and it ended up going into recovery mode. now my phone is locked bc i dont remember my old apple ID security questions, nor does the email exsist anymore. is there anyway i can unlock my phone myself or do i have to go to apple?

    i tried to update my phone and it ended up going into recovery mode. now my phone is locked bc i dont remember my old apple ID security questions, nor does the email exsist anymore. is there anyway i can unlock my phone myself or do i have to go to apple???? ANYONE SUGGESTIONS PLEASE!!

    http://support.apple.com/kb/HT5312
    -If you established a rescue email address, there will be a link on the "Passwords & Security" page of id.apple.com.  Clicking the link will send the reset to your rescue email address (NOTE:  This is not the same address as your Apple ID email)
    -If there is no link on the page, then you didn't establish a rescue email address.  Contact AppleCare at 800.694.7466 (If you are in the US), and ask for account security.  You will need to answer some questions to verify your identity, AND you will need access to a computer to generate a temporary support pin.
    -If you are not in the US, click http://support.apple.com/kb/HT5699 - Apple ID: Contacting Apple for help with Apple ID account security
    HTH

  • I tried to update my phone and wasnt working so cancelled it now wont update??

    i tried to update my phone and wasnt loading, i cancelled it to start again now wont do it??

    Two options. Create a guest user on the computer and there will not be any content on the "guest" iTunes. Or if unable to do that set up the iPhone as New. Do not subsequently synch the phone.
    Third option is to take the phone to the Genius Bar at an Apple store.

  • HT4623 tried to update my phone and now asking to connect to itunes

    i have tried to update my phone to ios6 it is asking me to connect to itubes and now asks me to restore my phone to factory settings

    Hi phaniemae528,
    If you are having issues updating or restoring your iPhone, you may find the following article helpful:
    Apple Support: If you can't update or restore your iOS device
    http://support.apple.com/kb/ht1808
    Regards,
    - Brenden

  • HT201210 trying to update my phone and itunes and it keeps saying there is an error. It wont back up either

    I cant get my phone to update or back up to itunes. It keeps telling me to unplug and plug back in but it keeps saying the same thing over and over

    error 3194
    I can't update my phone and I AM using the latest update of Itunes AND have restarted computer and followed everything.  I'm to the point of booking an app't with the genius bar because I'm finding apples instructions and this latest update to be a complete waste of time.

  • HT4061 I tried to update my itunes and phone and it said "error" and now my phone only shows the charger and and itunes icon

    I was trying to update my iphone 4s and it came up an error.  Now my phone only shows a charger and the itunes app.

    You might need to do a few times
    http://support.apple.com/kb/HT1808

  • HT4623 im trying to update my phone and have goggled how to but my phone does not have the option to click on software update has anyone else had this problem and if so how did you go about it. thanks in advance.

    Im trying to update my iphone 4s as i can't dowload alot of thing as it says i need to update to IOS 5 i have googgled how to do it but my phone does not have software update option on it. does anyonw know how to fix this problem or had this problem? if so how did you go around fixing it and updating the phone. thanks in advance.

    gemsmobiletans wrote:
    my phone does not have software update option on it.
    If you have iOS 4... See Here...
    http://support.apple.com/kb/HT4972
    OR...
    Connect to iTunes on the computer you usually Sync with and “ Check for Updates “...
    If an Update Appears Install it... if not... you are up to date for your particular Device...
    See the Using iTunes Section Here...
    How to update your iPhone, iPad, or iPod touch
    Make sure you have the Latest Version of iTunes Installed
    iTunes free download from www.itunes.com/download
    Note:
    The Current iOS for the iPhone 4s is iOS 7.

  • HT4623 Tried to update my phone and got an error message Now I can't update or even restore my iphone! The screen just shows the plug and ITunes!

    Tried to update my iphone 4 and got an error message. Now I can't update my phone or even restore it!!

    Hi phaniemae528,
    If you are having issues updating or restoring your iPhone, you may find the following article helpful:
    Apple Support: If you can't update or restore your iOS device
    http://support.apple.com/kb/ht1808
    Regards,
    - Brenden

  • I keep getting a 3014 or -1 error after I tried to update my phone and it went into recovery mode. What do I do?

    I was updating from 6 to 6.1.2 and my phone went into recovery mode. I usually get a 3014 error but sometimes it gets past the USB screen and goes about halfway through the apple screen and gets a -1 error. I don't have firewalls, no antivirus, the only thing I have is a mandatory college internet connection program that I don't think I can get rid of. What should I do
    Also, I already tried to "Hold both home and power button, let go of the home button at the apple screen" but it didn't work.

    That is usually a result of an iPhone that at one time has been hacked, jailbroken, or rolled back. Try it on a different computer.

  • Im trying to update my phone and I am connected to internet and when I click update on iphone; itunes tells me im not connected to internet

    Im trying to update my iphone 5 and I am connected to internet; when I click update itunes tells me unable to update; not internet connection?

    gemsmobiletans wrote:
    my phone does not have software update option on it.
    If you have iOS 4... See Here...
    http://support.apple.com/kb/HT4972
    OR...
    Connect to iTunes on the computer you usually Sync with and “ Check for Updates “...
    If an Update Appears Install it... if not... you are up to date for your particular Device...
    See the Using iTunes Section Here...
    How to update your iPhone, iPad, or iPod touch
    Make sure you have the Latest Version of iTunes Installed
    iTunes free download from www.itunes.com/download
    Note:
    The Current iOS for the iPhone 4s is iOS 7.

Maybe you are looking for

  • Publish the content selectors

    Hi I am Surya ,I am working in bea weblogic portal 8.1 I want to publish the content selectors which is created in the Portal Admin How should i display the html file which i have uploaded? When i access my home page ,i could not see the html File wh

  • Audio square image on monitor, unable to remove

    Since a few weeks there is appearing a large square transparent audio volume image on my monitor, that cannot be removed. It appears above every document or image I'm working in, in the middle of the screen. I tried everything to get it removed in sy

  • Audio won't copy

    I just upgraded to 10.4.4 and I am having trouble bacing up and copying .aiff files. I get error messages stating that the file does not exist or the file name id too long. This happens intermitently when I try to back up to external fire wire drives

  • How can I pass/add these results in my Main query's column

    Hello Experts I'm working on a subquery. My subquery works fine and give the results what I need. But how can I pass/add these results in my Main query's column 'MGRNAME'. Here is my query select pc.c_id "Project ID", cn.c_id "Client ID", cn.c_last "

  • EA2 export data disappears after error

    The export data menu item in the result set context menu disappears after you created an error. E.g. after sending the following statement: select dummy|| dummy|| dummy|| dummy|| dummy|| dummy from dual; The call of "export data" raises an error mess