HT4095 I have tried to download 2 movies onto my iPad but I keep getting a download error message. What do I do now? I have already tried turning the iPad off and on again-still nothing.

I have tried to download 2 movies onto my iPad but I keep getting a download error message. What do I do now? I have already tried turning the iPad off and on again…still nothing.

Try closing iTunes and reset your iPad. After the iPad starts up, try the download again.
To close an app, drag the app up from the multitasking display. Double tap the home button and you will see apps lined up going left to right across the screen. Swipe to get to the iTunes app then swipe "up" on the app preview thumbnail to close it.
Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.

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