HT4097 my iPad 3 showing the apple logo, but won't reboot, tried few time hold sleep/home button but still wont work, what can i do
my iPad 3 showing the apple logo, but won't reboot, tried few time hold sleep/home button but still wont work, what can i do
Read
http://support.apple.com/kb/ht1808
Similar Messages
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I downloaded the latest iOS7 to my iPad and then the screen went blank and would not respond. I have tried pressing the two buttons together and briefly get the Apple logo but still can not restart, the logo disappears. I have tried connecting to my iMac to restore the iPad but the device does not show up (I have an old iMac). What else can I do?
You need to be running Snow Leopard 10.6.8 at the very least in order to sync your iPad with iTunes so you could update your Mac, if it can be updated, and if you care to do so.
If that's not an option, you will have to find someone that can restore the device for you with their computer running iTunes or make an appointment at an Apple Store and ask them to restore the device for you.
I hope that you have an iCloud backup, because you will lose everything on the device when it is restored.
Snow Leopard can still be purchased in the U.S. Apple Online Store.
http://store.apple.com/us/product/MC573Z/A/mac-os-x-106-snow-leopard
Also, I would not give up on the reset technique....holding down on the sleep and home buttons at the same time until the Apple logo appears. It takes about 10-15 seconds and sometimes just a little longer to get the logo to appear. -
I have an iPad 2nd generation and all it does is show the apple logo continuously and nothing else. I cannot get into the iPad and I have tried to restore it numerous times but it comes up with error 19 or error 14. Or it restores but after it has it just comes back up with the apple logo once again and nothing changes or it flashes a few times. does anyone know how to fix this?
Cheers MegYou need to put your iPad into Recovery Mode. Follow the instructions in this Apple support document very carefully. It might take several attempts to get it to work.
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support -
My IPad 1 shows the Apple icon on the screen but it won't go to another screen or turn off. Has anyone else experienced this?
Try to reboot your iPad: Press and hold the power AND home buttons at the SAME time for at least 10 seconds (ignore the red slider to shut down) your screen go blank momentarily - keep holding both buttons - until the Apple Logo appears, then let go of both buttons and your iPad should [hopefully] restart.
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My ipod only shows the apple logo, and won't connect to my computer. what do i do?
My ipod touch only shows the apple logo, and i can't connect it to my computer. when i connect it, it doesn't show up in my itunes, or even in my computer. I was updating an app last night, and it wouldnt work, and it shut off.
If it is still charging using the adapter, let it charge for 10min, then connect in recovery mode, explained here:
iOS: Unable to update or restore -
TS3274 After using restore steps, my IPad shows the Apple logo but will stii won't come back on?
After going through steps to restart my IPad, the Apple logo
Appears on the screen but it will not go back to
the main menu. It just stays on with the Apple logo
showing. The logo will appear and disappear at times but that
Is all it will do. HelpHi Connie2013,
Thanks for visiting Apple Support Communities.
The steps in this article can be helpful in your situation:
iOS: Unable to update or restore
http://support.apple.com/kb/ht1808
Best,
Jeremy -
I plugged in my ipod to recharge it and for some reason, it just stopped and only the apple logo is showing. I may have unplugged it before it was done, not even sure at this point but now only the apple logo and I can't even shut it off. Any ideas of what I can try now? Thanks much.
Have you tried a reset ? Press and hold both the sleep and home buttons for 10 to 15 seconds and see if it then reboots - you won't lose any content, it's the equivalent of a computer reboot. If that doesn't work then you might better help in the iPod forum (this is the iPad forum)
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I plugged my iPod into my computer to retore it and proceeded to do so as told. The only thing that happened after that was that the Apple logo keeps showing up and nothing else. My computer/iTunes no longer recognizes my iPod either.
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
After update, Apple TV just shows the Apple Logo, but won't start. up.
I updated my Apple TV 2 today with the new update, it downloaded everything and then installed it. Now it is showing the startup screen (the silver Apple logo) but won't go past that. I tried unplugging it, I tried holding the plat and menu button together to reset it, it still just pops up with the logo and never starts up. I don't know what to do. Any suggestions?
Grab a micro usb cable and restore through iTunes
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My iphone 3 has completely frozen. Facebook and other apps were not loading properly so I deleted facebook and went to the apps store and reloaded. It was still loading and then my phone just froze - I turned it off and then tried to turn it back on and all I am getting is the apple logo in the middle of the phone and rather stupidly I have never synched it!! I know what an idiot!!! I have tried calling vodafone but not surprise they are closed for technical help at this time of night.
Any suggestions greatly received......
Thank youUnable to Update or Restore
http://support.apple.com/kb/HT1808
See Here for
Frozen or unresponsive iPhone -
My ipod shows the apple logo but wont fully turn on!!
I restored all the factory setting and then my ipod turned of. I then lete it sit for a month and just recently charged it and connected it to the computer. If i hold the power button the Apple logo apears for about 15 seconds and then the screen goes black again. If i plug it into my computer the logo appears and shuts off but it doesnt open up on itunes. How do i get my ipod to turn on?
What happens if you try and connect it to your iTunes in recovery mode and restore it to factory settings? See this article for instructions on getting your iPod into recovery mode. Make sure not to restore from a backup.
http://support.apple.com/kb/ht1808
B-rock -
I just hooked up my Apple TV. I see a black screen with Apple logo. Nothing else happens. Remote functions as I see the white light respond. Have rebooted 4 times but same thing occurs. What should I try.
Thanks.If your problem persists get yourself a micro USB cable (sold separately), you can restore your Apple TV from iTunes:
Remove ALL cables from Apple TV. (if you don't you will not see Apple TV in the iTunes Source list)
Connect the micro USB cable to the Apple TV and to your computer.
Open iTunes.
Select your Apple TV in the Source list, and then click Restore. -
I have tried multiple hard resets. What do I do?
Restoring via recovery mode (or DFU) is your only way out...
1. Make sure your iPhone is connected and turned off
2. when connecting your phone hold the honme button until you see the iTunes icon with a usb on it
iTunes may (or may not) show up and click the restore button
Your iPhone will hopefully fixed then -
My iPod is continually showing the apple logo and won't turn on?
I've tried resetting but it has made no change and I tried connecting it to iTunes but the laptop couldn't detect it. Any help?
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
My iPad only shows the Apple logo, sometimes with a frozen buffer logo as well. I CANNOT turn the machine on by getting past this logo.
Frozen or unresponsive iPad
Resolve these most common issues:
• Display remains black or blank
• Touch screen not responding
• Application unexpectedly closes or freezes
http://www.apple.com/support/ipad/assistant/ipad/
iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
What to Do When Your iPad Won't Turn On
http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
Cheers, Tom
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