HT4113 My daughters iPod touch asks for her pass code but when she types it in the cursor does not move or input any characters so,she cannot get into the iPod. This has suddenly happened for no apparent reason

My daughters iPod touch asks for her pass code but when she types it in the cursor does not move or input any characters so,she cannot get into the iPod. This has suddenly happened for no apparent reason, what can we do? Can anyone help please?

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

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Hi um i have the ipod 5 and my computer seems to be fine with the wifi but when i pressed wifi and my wifi does not pop up it i put it on airplane mode reset the networks erased my safari history . and it still has not read my wireless internet ?

hi um i have the ipod 5 and my computer seems to be fine with the wifi but when i pressed wifi and my wifi does not pop up it i put it on airplane mode reset the networks erased my safari history . and it still has not read my wireless internet ?

If not:
iOS: Wi-Fi or Bluetooth settings grayed out or dim
One user reported that placing the iPod in the freezer fixed the problem. A trick that works frequently with iPhones:
Settings > AirPlane Mode ON, Do Not Disturb ON
Power down and wait 5-10 minutes
Power up
Settings > AirPlane Mode OFF, Do Not Disturb OFF
If not successful, an appointment at the Genius Bar of an Apple store is usually in order.
Apple Retail Store - Genius Bar
Then:
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on the router
- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

My iPod touch plays no sound to videos but when I type I can hear the keyboard clicks. What do I do?

I have had my iPod for 8 days now. I had have no problem with the volume until today. Whenever I type, I can hear the sound of the keyboard clicks and whenever I lock my iPod I can
hear the click just when ever I try to listen to any videos, it plays but with no sound Please help me!

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: Back up and restore your iOS device with iCloud or iTunes
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

HT201210 I have been trying to update to IOS 6 for 3 days now - my Iphone4S is in middle of restore and it gets so far then stops - no error messages - the bar does not move further. it stops at different places - can anybody help please

I have been trying to update to IOS 6 for 3 days now - my Iphone4S is in middle of restore and it gets so far then stops - no error messages - the bar does not move further. it stops at different places -
can anybody help please
Kulbir

Stewart
This forum is for questions regarding the LabVIEW Datalogging and Supervisory Control Module. You will have more luck posting this question in the general LabVIEW forum.
Good luck

During CS5 master collection update, I get the error "There was an error downloading this update. Please quit and try again later." This has been happening for the past few days. Can someone help me getting my updates?

During CS5 master collection update on Windows 7, 64-bit laptop, I get the error "There was an error downloading this update. Please quit and try again later." This has been happening for the past few days. Can someone help me getting my updates?

Since CS5 is from 4+ years before the Cloud, this is not the right forum... but I don't really know a correct forum for that very old product
Have you tried to manually update the individual programs?
All updates start here and select product, read to see if you need to install updates in number order, or if the updates are cumulative for the individual product http://www.adobe.com/downloads/updates/

I cannot download nor update apps through Apps Store, error message states that app cannot be downloaded, to try again later, this has been happening for the last five days. Help!

I cannot download nor update apps through Apps Store, error message states that app cannot be downloaded, to try again later, this has been happening for the last five days. Help!
It started when tryung to update Twitter. Now the problem is with every app I try to update or download.

I have this issue as well. The App Store icon indicates there are updates available but when I open the app a popup says it can't connect to the store and the screen remains white. I have tried a hard reset (power & home button) and several other suggestions I have found throughout the forums here without success.

Why is there way too much extra info attached to my photo cd, when I simply burnt only 6 pictures on it? This has been happening for months now.

Why is there too much extra info attached to my photo cd, when I simply burnt only 6 pictures on it?
This has been happening for several months now.
It used to work correctly.
For example:
I burnt a photo file of 25 pictures from my iphoto collection.
When I went to the store to print them, the computer indicated there were 155 photos on it.
All were cropped versions of my 25 pictures.
Weird.
Then when I only burnt 6 pictures today onto a cd, I took the disc to a Print Shop.
Sure enough, the disc had other data and files associated with photos on it.
Yes, my 6 were on it, but the Print Shop had to spend extra time searching for them.
What's uP?

For what it's worth, you posted this in 2011, and here in 2014 I am still having this same issue. Over the last two days, I have had to unlock my apple account 8 times. I didn't get any new devices. I haven't initiated a password reset. I didn't forget my password. I set up two factor authentication and have been able to do the unlocking with the key and using a code sent to one of my devices.
That all works.
It's this having to unlock my account every time I go to use any of my devices. And I have many: iMac, iPad, iPad2, iPad mini, iPhone 5s, iPod touch (daughter), and my old iPhone 4 being used as an ipod touch now. They are all synced, and all was working just fine.
I have initiated an incident with Apple (again) but I know they are just going to suggest I change my Apple ID. It's a simple one, and one that I am sure others think is theirs. I don't want to change it. I shouldn't have to. Apple should be able to tell me who is trying to use it, or at least from where.
Thanks for listening,
Melissa

I'm unable to send crash reports to Apple. Message says "Submission failed Please try again later" This has been happening for about 3 weeks.

I'm unable to send crash reports to Apple.
Message says "Submission failed Please try again later"
This has been happening for about 3 weeks.
How do I send crash reports?

If you're actually using Mac OS X v10.5.8, as your profile says, you're wasting your time trying to submit crash reports to Apple.

My startup disk is full?!?! This has been happening for a while and I have dumped 4500 jepegs from iPhoto onto an external drive to try and free up space. I am still recieving the "Startup disk full" message. What more can I do?!?!

My startup disk is full?!?! This has been happening for a while and I have dumped 4500 jepegs from iPhoto onto an external drive to try and free up space. I am still recieving the "Startup disk full" message. What more can I do?!?!

Did you empty the Trash?
What size hard drive & how much free space. You should always have a minimum of 10-15% or more free space?
 Cheers, Tom

Hi, After I try to load either an existing or new project in Adobe Premier Elements 9 I just get a blank grey screen with none of the timeline, etc. boxes on view. This has suddenly happened, one day OK next not! At the top of the screen I get the normal

Hi, After I try to load either an existing or new project in Adobe Premier Elements 9 I just get a blank grey screen with none of the timeline, etc. boxes on view. This has suddenly happened, one day OK next not! At the top of the screen I get the normal Pre icon, File, Edit, Clip, etc.
I am planning on purchasing Premier Elements 13, would it be better if I bought a new program rather than download an upgrade, just in case the upgrade doesn't load properly due to the error with my existing program?
If I the deleted Premier Elements 9 on my PC would I lose all my existing videos that were produced using Premier Elements 9 or would they be saved so that they can still be worked on in Premier Elements 13?
Does Premier Elements 13 work with Windows 7?
Thanks
Terry

Premiere Elements 13 absolutely works with Windows 7!
In fact, I'd highly recommend you download the free trial and give it a test run.
Meantime, go to Windows Update and make sure you have all of the latest Windows updates, including those that don't install automatically. Then go to the nVidia or ATI site and ensure you have the latest driver for your graphics card, and go to Apple.com and ensure you have the latest version of Quicktime, per the program's requirements.

My iPad is asking me for a restriction pass code but I have never set one so I don't know what it is. I'm trying to reset the device because I have sold it.

My iPad is asking me for a restriction pass code but I have never set one so I don't know what it is. I'm trying to reset the device because I have sold it.

Try erasing the device using iCloud.com - assuming that you were using iCloud and the Find my iPhone app on the device.
What to do before selling or giving away your iPhone, iPad, or iPod ...
if that doesn't work, try recovery mode.
If you can't update or restore your iOS device - Support - Apple

My niece gave me her old ipod touch 8GB and her passlock code. It is stuck in the "connect to itunes" mode and won't let me even access the slide to unlock. How to I fix??

my niece gave me her old ipod touch 8GB and her passlock code. It is stuck in the "connect to itunes" mode and won't let me even access the slide to unlock. How do I fix??

You will need to Restore it as a New Device...
Restore...
1: Connect the device to your computer and open iTunes.
2: If the device appears in iTunes, select and click Restore on the Summary pane.
3: If the device doesn't appear in iTunes, try using the steps in this article to force the device into recovery mode.
Backing up, Updating and Restoring
http://support.apple.com/kb/HT1414

HT1338 I have just bought a new MacBook Pro, switch it on and followed the Setup Assistant. Now the Mac is asking me for a password to access the computer. Assistant Setup did cover a password to access Mac. Not a good start, as I cannot get into the driv

Just open up the box to my new MacBook Pro. Have gone through Assistant Setup. The Mac is asking for a password. Assistant Setup did not ask for a password to be setup. I cannot get into the computer as its requires a password that I did not set up? Why it is doing this I have no idea. I tried my Apple ID password, no luck. Any other options?

At the risk of asking the obvious, Have you tried not entering anything and then hitting "Return"?
Hope this helps

Whilst updating itunes software to latest version I get runtime error R6034 and cannot get into itunes. Is there a fix for this problem?

Whilst updating itunes software to latest version I get runtime error R6034 and cannot get into itunes. Is there a fix for this problem?

Click here and follow the instructions. You may need to completely remove and reinstall iTunes and all related components, or run the process multiple times; this won't normally affect its library, but that should be backed up anyway.
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HT201263 My iPod touch is stuck in recovery mode, but when I connect it to my computer to restore it, my computer does not recognize it. It does not appear as a device in my iTunes. What can I do to restore it/make my computer recognize it?

My iPod touch is stuck in recovery mode, but when I connect it to my computer to restore it, my computer does not recognize it. It does not appear as a device in my iTunes. What can I do to restore it/make my computer recognize it?

DId it successfully connect to this computer before?
Try:
iOS: Device not recognized in iTunes for Windows
or
V
Also try placing the iPod in DFU mode and then try restoring
iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X

HT4113 My daughters iPod touch asks for her pass code but when she types it in the cursor does not move or input any characters so,she cannot get into the iPod. This has suddenly happened for no apparent reason

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