HT4134 can I update my MacBook Pro which has Safari 5.1.10 to OS X?  If I can, how do I do it?

Can I update my MacBook Pro (4yrs old) which has Safari 5.1.10 to OS X?  If yes, how do I do it?  I need to use iCloud but don't know how to load it.  I think it takes OS7 and I guess I still have 5.1.10.  All help is appreciated. Thanks

It is not really clear just what you need to do to update:
Go to the apple at the left side of the menu bar, About This Mac and what does it show for the Mac OS X version, under the Apple logo?
Also, what else does it say about the processor and memory?

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    I have an early 2011 MacBook Pro which has been running slow for a while. After looking at responses to similar problems I have downloaded and run EtreCheck. Please can someone help me with what it all means.
    Thanks in advance.
    EtreCheck version: 1.9.15 (52)
    Report generated 19 September 2014 08:07:14 GMT+8
    Hardware Information: ?
      MacBook Pro (13-inch, Early 2011) (Verified)
      MacBook Pro - model: MacBookPro8,1
      1 2.3 GHz Intel Core i5 CPU: 2 cores
      4 GB RAM
    Video Information: ?
      Intel HD Graphics 3000 - VRAM: 384 MB
      Color LCD 1280 x 800
    System Software: ?
      OS X 10.9.4 (13E28) - Uptime: 0 days 0:4:29
    Disk Information: ?
      Hitachi HTS545032B9A302 disk0 : (320.07 GB)
      S.M.A.R.T. Status: Verified
      EFI (disk0s1) <not mounted>: 209.7 MB
      Macintosh HD (disk0s2) / [Startup]: 319.21 GB (147 GB free)
      Recovery HD (disk0s3) <not mounted>: 650 MB
      MATSHITADVD-R   UJ-898 
    USB Information: ?
      Apple Inc. FaceTime HD Camera (Built-in)
      Apple Inc. BRCM2070 Hub
      Apple Inc. Bluetooth USB Host Controller
      Apple Inc. Apple Internal Keyboard / Trackpad
      Apple Computer, Inc. IR Receiver
    Thunderbolt Information: ?
      Apple Inc. thunderbolt_bus
    Gatekeeper: ?
      Mac App Store and identified developers
    Kernel Extensions: ?
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      [not loaded] com.seagate.driver.PowSecLeafDriver_10_4 (5.2.4 - SDK 10.4) Support
      [not loaded] com.seagate.driver.PowSecLeafDriver_10_5 (5.2.4 - SDK 10.5) Support
      [not loaded] com.seagate.driver.SeagateDriveIcons (5.2.4 - SDK 10.4) Support
      [loaded] com.sophos.kext.sav (9.1.55 - SDK 10.7) Support
      [loaded] com.sophos.nke.swi (9.1.50 - SDK 10.8) Support
    Launch Daemons: ?
      [loaded] com.adobe.fpsaud.plist Support
      [loaded] com.microsoft.office.licensing.helper.plist Support
      [running] com.sophos.autoupdate.plist Support
      [running] com.sophos.configuration.plist Support
      [running] com.sophos.intercheck.plist Support
      [running] com.sophos.notification.plist Support
      [running] com.sophos.scan.plist Support
      [running] com.sophos.sxld.plist Support
      [running] com.sophos.webd.plist Support
      [running] com.trusteer.rooks.rooksd.plist Support
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      [loaded] com.divx.dms.agent.plist Support
      [loaded] com.divx.update.agent.plist Support
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      TomTomHOMERunner
      AdobeResourceSynchronizer
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    Internet Plug-ins: ?
      FlashPlayer-10.6: Version: 15.0.0.152 - SDK 10.6 Support
      DivX Web Player: Version: 3.2.1.977 - SDK 10.6 Support
      AdobePDFViewerNPAPI: Version: 11.0.09 - SDK 10.6 Support
      AdobePDFViewer: Version: 11.0.09 - SDK 10.6 Support
      Flash Player: Version: 15.0.0.152 - SDK 10.6 Support
      EPPEX Plugin: Version: 10.0 Support
      Default Browser: Version: 537 - SDK 10.9
      OVSHelper: Version: 1.1 Support
      QuickTime Plugin: Version: 7.7.3
      SharePointBrowserPlugin: Version: 14.4.4 - SDK 10.6 Support
      iPhotoPhotocast: Version: 7.0 - SDK 10.7
    Safari Extensions: ?
      Ultimate
    Audio Plug-ins: ?
      BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
      AirPlay: Version: 2.0 - SDK 10.9
      AppleAVBAudio: Version: 203.2 - SDK 10.9
      iSightAudio: Version: 7.7.3 - SDK 10.9
    iTunes Plug-ins: ?
      Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
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      Flash Player  Support
      Perian  Support
      Trusteer Endpoint Protection  Support
    Time Machine: ?
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      Auto backup: YES
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          2% CalendarAgent
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      1.55 GB Active RAM
      1.41 GB Inactive RAM
      902 MB Wired RAM
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    Uninstall Trusteer software
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  • Re: I have an early 2011 MacBook Pro which has been running slow for a while. After looking at responses to similar problems I have downloaded and run EtreCheck and will post the output. Please can someone help me with what it all means.Thanks in advance

    I am having similar problems here is my etrecheck:
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    Report generated September 18, 2014 10:54:44 PM EDT
    Hardware Information: ?
      MacBook Pro (13-inch, Mid 2012) (Verified)
      MacBook Pro - model: MacBookPro9,2
      1 2.5 GHz Intel Core i5 CPU: 2 cores
      4 GB RAM
    Video Information: ?
      Intel HD Graphics 4000 - VRAM: 512 MB
      Color LCD 1280 x 800
    System Software: ?
      OS X 10.8.5 (12F45) - Uptime: 0 days 4:57:11
    Disk Information: ?
      APPLE HDD TOSHIBA MK5065GSXF disk0 : (500.11 GB)
      S.M.A.R.T. Status: Verified
      disk0s1 (disk0s1) <not mounted>: 209.7 MB
      Macintosh HD (disk0s2) / [Startup]: 499.25 GB (472.13 GB free)
      Recovery HD (disk0s3) <not mounted>: 650 MB
      MATSHITADVD-R   UJ-8A8 
    USB Information: ?
      Apple Computer, Inc. IR Receiver
      Apple Inc. BRCM20702 Hub
      Apple Inc. Bluetooth USB Host Controller
      Apple Inc. Apple Internal Keyboard / Trackpad
      Apple Inc. FaceTime HD Camera (Built-in)
    Thunderbolt Information: ?
      Apple Inc. thunderbolt_bus
    Gatekeeper: ?
      Mac App Store and identified developers
    Problem System Launch Daemons: ?
      [failed] com.apple.coresymbolicationd.plist
    Problem System Launch Agents: ?
      [failed] com.apple.accountsd.plist
      [failed] com.apple.coreservices.appleid.authentication.plist
    Launch Daemons: ?
      [failed] com.adobe.fpsaud.plist Support
      [running] com.fitbit.galileod.plist Support
      [loaded] com.microsoft.office.licensing.helper.plist Support
      [loaded] com.prosofteng.DriveGenius.locum.plist Support
    User Launch Agents: ?
      [loaded] com.google.keystone.agent.plist Support
      [running] com.prosofteng.DGMonitor.plist Support
      [running] com.spotify.webhelper.plist Support
    User Login Items: ?
      Spotify
      Fitbit Connect Menubar Helper
      Google Chrome
    Internet Plug-ins: ?
      Silverlight: Version: 5.1.30514.0 - SDK 10.6 Support
      FlashPlayer-10.6: Version: 15.0.0.152 - SDK 10.6 Support
      Flash Player: Version: 15.0.0.152 - SDK 10.6 Support
      QuickTime Plugin: Version: 7.7.1
      JavaAppletPlugin: Version: 14.6.0 - SDK 10.8 Check version
      SharePointBrowserPlugin: Version: 14.4.4 - SDK 10.6 Support
    Safari Extensions: ?
      Searchme
      Amazon Shopping Assistant
      Ebay Shopping Assistant
      Slick Savings
    Audio Plug-ins: ?
      AirPlay: Version: 1.7 - SDK 10.8
      iSightAudio: Version: 7.7.1 - SDK 10.8
    iTunes Plug-ins: ?
      Quartz Composer Visualizer: Version: 1.4 - SDK 10.8
    3rd Party Preference Panes: ?
      Flash Player  Support
    Time Machine: ?
      Time Machine not configured!
    Top Processes by CPU: ?
          17% mds
          5% Google Chrome
          2% Google Chrome Helper EH
          1% WindowServer
          0% ps
    Top Processes by Memory: ?
      209 MB Google Chrome Helper EH
      160 MB Google Chrome
      89 MB Google Chrome Helper
      63 MB mds
      57 MB Dock
    Virtual Memory Information: ?
      301 MB Free RAM
      1.87 GB Active RAM
      640 MB Inactive RAM
      1.21 GB Wired RAM
      2.95 GB Page-ins
      52 KB Page-outs

    Here are some of the results from console:
    9/19/14 11:12:45.808 AM UserEventAgent[11]: Captive: en1: Not probing 'busecure' (protected network)
    9/19/14 11:12:45.811 AM configd[16]: network changed: v4(en1!:149.125.79.239) DNS Proxy SMB
    9/19/14 11:12:46.168 AM netbiosd[233]: name servers down?
    9/19/14 11:31:11.536 AM spindump[937]: Google Chrome [285] timed out, and it's responsive
    9/19/14 11:33:30.000 AM kernel[0]: CODE SIGNING: cs_invalid_page(0x1000): p=946[GoogleSoftwareUp] clearing CS_VALID
    9/19/14 11:47:00.954 AM mdwrite[962]: [ERROR] [0.000s] com.apple. UBItemStatusNotification.c:805 _do_UBItemStatusNotificationRegisterURLs() can't find realpath for "/Users/paolocuyno/Library/Mobile Documents/com~apple~system~spotlight/mdlabels", was blocked at "/Users/paolocuyno/Library/Mobile Documents": 2 (No such file or directory)
    9/19/14 11:47:00.955 AM mdwrite[962]: [ERROR] [0.001s] com.apple. UBItemStatusNotification.c:805 _do_UBItemStatusNotificationRegisterURLs() can't find realpath for "/Users/paolocuyno/Library/Mobile Documents/com~apple~system~spotlight/mdlabels", was blocked at "/Users/paolocuyno/Library/Mobile Documents": 2 (No such file or directory)
    9/19/14 11:47:43.656 AM WindowServer[89]: CGXDisableUpdate: UI updates were forcibly disabled by application "Finder" for over 1.00 seconds. Server has re-enabled them.
    9/19/14 11:47:57.656 AM WindowServer[89]: disable_update_likely_unbalanced: UI updates still disabled by application "Finder" after 15.00 seconds (server forcibly re-enabled them after 1.00 seconds). Likely an unbalanced disableUpdate call.
    9/19/14 11:48:10.259 AM WindowServer[89]: reenable_update_for_connection: UI updates were finally reenabled by application "Finder" after 27.60 seconds (server forcibly re-enabled them after 1.00 seconds)
    9/19/14 11:48:33.043 AM coreaudiod[139]: Disabled automatic stack shots because audio IO is active
    9/19/14 11:48:33.049 AM coreaudiod[139]: Enabled automatic stack shots because audio IO is inactive
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    9/19/14 11:49:47.244 AM WindowServer[89]: reenable_update_for_connection: UI updates were finally reenabled by application "Finder" after 11.36 seconds (server forcibly re-enabled them after 1.00 seconds)
    9/19/14 11:50:23.926 AM WindowServer[89]: CGXDisableUpdate: UI updates were forcibly disabled by application "Finder" for over 1.00 seconds. Server has re-enabled them.
    9/19/14 11:50:37.713 AM WindowServer[89]: reenable_update_for_connection: UI updates were finally reenabled by application "Finder" after 14.79 seconds (server forcibly re-enabled them after 1.00 seconds)
    9/19/14 12:29:26.072 PM com.apple.launchd.peruser.501[149]: (com.apple.printtool.agent[557]) Exited: Killed: 9
    9/19/14 12:29:26.000 PM kernel[0]: memorystatus_thread: idle exiting pid 557 [printtool]
    9/19/14 12:30:25.000 PM kernel[0]: (default pager): [KERNEL]: ps_select_segment - send HI_WAT_ALERT
    9/19/14 12:30:26.000 PM kernel[0]: macx_swapon SUCCESS
    9/19/14 12:32:12.000 PM kernel[0]: CODE SIGNING: cs_invalid_page(0x1000): p=1006[GoogleSoftwareUp] clearing CS_VALID
    9/19/14 12:33:06.523 PM spindump[1007]: Google Chrome [285] timed out, and it's responsive
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    9/19/14 12:34:22.799 PM coreaudiod[139]: Enabled automatic stack shots because audio IO is inactive

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