HT4199 I just purchased a new iPhone 5 and I can't get it to connect to my home network, which is ATT U-verse. Can someone help me?
I just purchased a new iPhone 5 and I can't get it to connect to my home network, which is ATT U-verse. Can someone help me?
Apps and music aren't part of the backup. App data is http://support.apple.com/kb/HT4946
Similar Messages
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I just purchased a new iPhone and I am not able to get into my iCloud. When I plugged it into my computer, I used iTunes to get my phone up and running. Well it gave me my old apple ID as my info. Now I cannot get into anything because I don't remember my old password and when I go to the website to recover my password it is of no help cause I don't remember any security questions(over 8 years old) and that email account don't even exist anymore. Now when I go to try I cloud on my new phone all it keeps doing is trying to verify my old iTunes and won't let me use my new apple ID to sign in it keeps sAying to type in my old password from my old apple ID that I just don t have. Can anybody help me?
Hello Timmy790
Try the suggestions in the article below to resolve the issue of seeing your old Apple ID on your iPhone.
iOS 7: If you're asked for the password to your previous Apple ID when signing out of iCloud
http://support.apple.com/kb/ts5223
Regards,
-Norm G. -
I just bought a new iphone and I signed on to icloud but hardly anything is showing up on my phone
I just bought a new iphone and I signed on to icloud but hardly anything is showing up on my phone. How can I get all my apps, pictures ect
You have to start by erasing your phone. If you have any newer data on your phone that is not contained in the backup you'll need to save that first. Then go to Settings>General>Reset, tap Erase All Content and Settings, go through the setup screens on the phone and when given the option, choose Restore from iCloud Backup and follow the prompts, choosing the backup of your old phone to restore from.
Be sure your phone is connected to wifi and your charger while it is restoring the backup.
More details here: http://support.apple.com/kb/ph12521. -
I just purchased a new iphone 4S and I'm trying to loan some music from itunes. I keep getting a message that says not enough space on my phone. I checked my phone and I have 5.1G available. I deselected all the songs on my itunes to try and get it to sync and I keep getting the same message. Any tips?
Hey csumner1,
Thanks for the question. I understand you are receiving a "Not enough free space" alert when attempting to sync your new iPhone 4s. The following article may help to resolve your issue:
iOS: "Not enough free space" alert when trying to sync
http://support.apple.com/kb/TS1503
Resolution
Try disconnecting and reconnecting your device, then syncing again to solve this issue.
Orphaned files may remain on your iOS device if it is physically disconnected while syncing music, podcasts, videos, or photos. This can prevent iTunes from syncing the iOS device on subsequent sync sessions. When this happens, the Capacity indicator in iTunes may report a large amount of "Other" disk usage for the iOS device. To resolve this issue:
1. Turn off the music or photo sync option in iTunes for the device.
2. Click Apply to sync the changes to the device.
3. Turn the music and photo sync options for the device on again.
4. Click Apply again to try to sync the device to iTunes.
- If the 'Not enough free space' alert appears, continue to step 5.
5. Turn off the automatic syncing functions for the iOS device. To do this:
- Select the iOS device from the iTunes window and click the Summary tab.
- Deselect "Automatically sync when this device is connected" and select the "Sync only checked songs and videos" checkbox.
- Click Apply to sync the changes to the device.
- Reduce the amount of data that is being synced to the device and resync the device. For example, if syncing your Music library exceeds the memory capacity of the device, choose "Selected playlists" to transfer rather than "All songs and playlists" under the Music tab in iTunes.
If the 'Not enough free space' alert appears, continue to step 6.
6. Restore using iTunes.
Thanks,
Matt M. -
I just purchased a new computer and downloaded I tunes but when I go to sync my iphone and ipad touch my library from my old computer doesn't show up on the new one. Only the purchased itune songs come up. How do I get my original itunes library?
Have you copied your content over from your old computer and onto the new on ? If not, and you still have your old computer, then there a number of methods described on this page which you can use to copy your library over : http://support.apple.com/kb/HT4527 . If you no longer have your old computer then have you got a backup of your content that you can copy onto the new computer and add into iTunes ?
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I have just purchased a new macbook and need to sync my iphone with itunes, i understand that you can only sync your phone with one itunes account. I do not want to wipe my iphone when syncing with this new itunes account. Any advice welcome
1) authorize iTunes on the new machine for your iTunes store account(s)
2) connect your device and right-click or control-click it in the iTunes Source list, then choose transfer purchases from the shortcut menu that appears.
3) sync the device
iTunes will wipe the iPhone but, since you transferred your purchases in the previous step, your content will be in your library and you can re-populate the iPhone with it. -
I just purchased a new macbookpro and I would like to put the music from my iphone to my macbook. I have downloaded from iTunes, however it want to add ALL music to my macbook.
When you plug in the iPhone, go to the menu bar and select "Transfer all purchases" to move them to your MacBook Pro.
If that doesn't work. Go here for a whole list of Apps that can help you.
I personally like Music Rescue the most. You can get it here and use the License Key that they give out for FREE now. -
I just purchased a new iphone 4s and opened itune store and purchased a ringtone. Today I tried to open itune store again and it won't run the app.
I pushed the itune store icon and it opens and promptly closes. I tried multiple times. How can I fix this?Try This...
Close All Open Apps... Sign Out of your Account... Perform a Reset... Try again...
Reset ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
http://support.apple.com/kb/ht1430
If no joy...
Reset all settings
Settings > General > Reset > Reset all Settings.
This will return all iDevice settings to factory defaults... you will not lose any data.... But you will have to re-enter all of the device settings -
I loaded the new iTunes (11.0.0.163) on my computer and also just purchased a new iPhone 5. Prior to loading the NEW iTunes, I was able to sync with my new iPhone 5. After I loaded the new iTunes, I now get an error message: 0xE8000084. What's up?
Also, it says the iPhone 5 is not registered to my Apple ID.See if the troubleshooting for 0xE error codes on this page helps : http://support.apple.com/kb/TS3221
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I just got a new iPhone and iTunes won't let me make purchases, I don't remember the answers to my security questions. What can I do to reset them?
You need to contact Apple to get the questions reset. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
(95667) -
I just purchased a new iPhone 4S. Instead of restoring my information from my old phone, I set up as a new one. Is there anyway I can change this?
http://support.apple.com/kb/HT1766
Doesn't sound like your restored from your backup, otherwise pics in your camera roll would've transfer over.
Take a look at the link and double check you did the correct steps. -
I have just purchased a new iphone 4 from Apple which they advised was sim free however, when I fitted my 3 sim it advises invalid sim, any ideas whats wrong, Apple not being very helpful???
Yes Iphone 4 in UK. What is the pop up message if phone blocked? Are iphones provided by Apple direct sim free?
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I just got my new iphone and I gave my phone the same apple ID as my iPod. Then I added $40 to my iTunes thinking that I could buy songs freely. When I went to go buy an album it said that I needed to answer some security questions to complete the purchase. So I clicked yes and it brought me to two questions that I totally forgot the answers to so I hit the link that said if you forgot your answers click here. I clicked it and it brought me to this website that you see all your information about your apple ID. So I went to privacy and security and the same two questions were there. I tried and didn't succeed. I even sent myself the email and I have been trying this for days on end and still never received any emails about those questions. So I thought what if I create a new apple ID then mabe I could transfer ONLY the money over, is this possible?? Because I would hate to see forty dollars go to total waste.
Funds cannot be transferred from one Apple ID account to another.
Try here > Rescue email address and how to reset Apple ID security questions
If that doesn't help, contact Apple for assistance with your security questions > Contacting Apple for support and service -
I've recently just bought a new iPhone and i am wanting to transfer all my music that i habe bought from my old one onto the new one. I've gone onto iTunes and tried to download them all again but it wont let me?
What happens when you try to redownload them ? What you can re-download (the types of content that you can redownload varies by country) will show under the Purchased link under Quicklinks on the right-hand side of the iTunes store home page on your computer's iTunes, and the Purchased tab in the iTunes store app on your iPhone (and similarly for apps in the App Store app). If you still have your old phone then you should be able to copy your iTunes downloads from it over to your computer's iTunes via File > Devices > Transfer Purchases
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Hi! I just bought a new iPhone and I was wondering how i can make sure all my pictures and music will be transfered from my old iPhone to my new one?
Pictures are held in the iPhone backup. If you backup the old device just prior to the activation of the new one, then restore from that backup, the photos will be there. Music is in iTunes on the computer and when you do the restore, it will download the music from iTunes to the device during the restore. Make sure any music purchased on the iPhone that has not been transfered to iTunes on the computer is done before beginning the restore.
You can also view information in this support document http://support.apple.com/kb/HT2109
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