HT4236 After updating to iOS 5, Adobe Photoshop Elements will no longer allow me to sync and download photos?
Has anyone else encountered this problem and figured out a way around it? Apple says it is not an iPhone problem and Adobe says they don't support the iPhone.
If Adobe does not support the iPhone, how do you expect for a software they make to work with the iPhone?
If you are using an iPhone 5 you must be running iOS6 so your question is also not clear.
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Any error messages or numbers given during the sync process? Does your phone come up in the device list?
Did you already try to reset the phone by holding the sleep and home button for about 10sec, until the Apple logo comes back again? You will not lose data doing a reset. -
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After updating to iOS 8 the AV connector is no longer working,
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<Re-Titled By Host>Hey Mastmate,
Thanks for the question. There is a troubleshooting section in the following resource that may help to resolve your issue:
iOS: About Apple Digital AV Adapters
http://support.apple.com/kb/ht4108
Thanks,
Matt M. -
adobe updater is crashing with adobe photoshop elements 6 and mac os version 10.9.4 (on a brand new install) . How to overcome this ?
Maybe I typed it wrong ...it is unchecked.
This is the message I receive:
Process: Adobe Updater
Path: /Applications/Utilities/Adobe Utilities.localized/*/Adobe Updater.app/Contents/MacOS/Adobe Updater
Identifier: "com.Adobe.ESD.AdobeUpdaterApplication"
Version: Adobe Updater 5.1.0.1082 (5.1.0.1082)
Code Type: X86 (Native)
Parent Process: launchd
Responsible: Adobe Updater
User ID: 501
Date/Time: 2014-11-21 12:39:47.691 -0600
OS Version: Mac OS X 10.9.5 (13F34)
Report Version: 11
Anonymous UUID: 42CCAEE7-C520-BA70-4B27-711A184AB1A5
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Application Specific Information:
abort() called
terminating with uncaught exception of type std::runtime_error: Unable to determine registration filepath!
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x93982952 __pthread_kill + 10
1 libsystem_pthread.dylib 0x96f15167 pthread_kill + 101
2 libsystem_c.dylib 0x940f029c abort + 155
3 libc++abi.dylib 0x99fe06c9 abort_message + 169
4 libc++abi.dylib 0x9a00147d default_terminate_handler() + 264
5 libc++abi.dylib 0x99ffec30 std::__terminate(void (*)()) + 14
6 libc++abi.dylib 0x99ffe64b __cxa_throw + 116
7 "com.Adobe.ESD.AdobeUpdaterApplication"0x0004e4a3 0x1000 + 316579
8 "com.Adobe.ESD.AdobeUpdaterApplication"0x00056f19 0x1000 + 352025
9 "com.Adobe.ESD.AdobeUpdaterApplication"0x00024499 0x1000 + 144537
10 "com.Adobe.ESD.AdobeUpdaterApplication"0x000139c0 0x1000 + 76224
11 "com.Adobe.ESD.AdobeUpdaterApplication"0x00002912 0x1000 + 6418
12 "com.Adobe.ESD.AdobeUpdaterApplication"0x0000282d 0x1000 + 6189
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x93983992 kevent64 + 10
1 libdispatch.dylib 0x96f1e899 dispatchmgr_invoke + 238
2 libdispatch.dylib 0x96f1e532 dispatchmgr_thread + 52
Thread 2:
0 libsystem_kernel.dylib 0x93983046 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x96f15dcf pthreadwqthread + 372
2 libsystem_pthread.dylib 0x96f19cce start_wqthread + 30
Thread 3:
0 libsystem_kernel.dylib 0x93983046 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x96f15dcf pthreadwqthread + 372
2 libsystem_pthread.dylib 0x96f19cce start_wqthread + 30
Thread 4:
0 libsystem_kernel.dylib 0x93983046 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x96f15dcf pthreadwqthread + 372
2 libsystem_pthread.dylib 0x96f19cce start_wqthread + 30
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0xa10e2c0c ecx: 0xbffff0dc edx: 0x93982952
edi: 0xa13a31a8 esi: 0x00000006 ebp: 0xbffff0f8 esp: 0xbffff0dc
ss: 0x00000023 efl: 0x00000206 eip: 0x93982952 cs: 0x0000000b
ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f
cr2: 0x99fe3e46
Logical CPU: 0
Error Code: 0x00080148
Trap Number: 132
Binary Images:
0x1000 - 0x24cff7 +"com.Adobe.ESD.AdobeUpdaterApplication" (Adobe Updater 5.1.0.1082 - 5.1.0.1082) <3D59867C-5698-4D46-AD1F-C357C48B75AA> /Applications/Utilities/Adobe Utilities.localized/*/Adobe Updater.app/Contents/MacOS/Adobe Updater
0x3ce000 - 0x3d9fff com.apple.CommerceCore (1.0 - 42) <D28DD970-4B69-3848-9BCC-3C67323B3D9C> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/CommerceCor e.framework/Versions/A/CommerceCore
0x493f000 - 0x4964ff9 com.apple.framework.familycontrols (4.1 - 410) <A33A97EE-C735-38BA-9B49-5D78DAA3DEDA> /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyControls
0x8fea6000 - 0x8fed8417 dyld (239.4) <0F2176BD-4239-3506-BA41-3B885269520E> /usr/lib/dyld
0x90008000 - 0x90023ff5 com.apple.openscripting (1.4 - 157) <5C161A52-8D2F-3D56-A988-05727BED7A59> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting.framework /Versions/A/OpenScripting
0x90024000 - 0x90025fff liblangid.dylib (117) <F18F76C6-7E4B-34AD-AE81-C1C031BF2F7D> /usr/lib/liblangid.dylib
0x90026000 - 0x90109ff7 libcrypto.0.9.8.dylib (52) <D3AB1D26-30BA-36D3-956C-EC7D7185C396> /usr/lib/libcrypto.0.9.8.dylib
0x9010a000 - 0x90135ff7 libsystem_network.dylib (241.3) <71EBA489-386D-3608-ADE6-CB50EBD1AB1B> /usr/lib/system/libsystem_network.dylib
0x90136000 - 0x9052effb com.apple.CoreGraphics (1.600.0 - 599.35.4) <2B46D887-CAED-30F3-B009-1EBF0C71DC2E> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/CoreGraphics
0x9069c000 - 0x906a5fff com.apple.audio.SoundManager (4.1 - 4.1) <68B7CEB7-AF09-3E24-8548-6ABF065B5186> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.framework/V ersions/A/CarbonSound
...and it goes on and on.
Joy (Awbrey) Schichtl
[email protected] -
After updating to iOS 5.0.1 my 3GS no longer syncs contacts.
After updating to iOS 5.0.1 my 3GS no longer syncs contacts. I tried it in both directions to no avail. I created a contact on iPhone and then synced with negative results. Then I created a contact on my Mac and synced with negative results. What is up? I've never had any problems with any Apple updates before this!
See Here for
Unable to Update or Restore
http://support.apple.com/kb/HT1808 -
After updating from ios 7.1.2 to 8.1.2, iphone got stuck syncing with itunes!
I searched for some solutions on the internet and applied following fixes:
1- Disconnected iphone from PC and closed itunes.
2- Reset the iphone by holding down the On/Off button.
3- Connected iphone back to PC to sync with itunes.
Apparently this fixed the problem, and iphone synced with itunes.same here, but now you can't downgrade to iOS 7.x, since apple has closed the verification server for that version.
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I have uninstalled and reinstalled and tried repairing, reorganizing the catalog but nothing seems to work.
spartan@343 wrote:
I can start PSE but when I start the organizer I get the error once the organizer opens.
You haven't said how are you starting the PSE? There are many ways, of course, but the two main methods are:
1) clicking on the desktop icon
2) Start/Windows Logo >> All Programs > Adobe Photoshop Elements
Now I suggest use the second method and then go into Edit first. Once you are in Edit, click on the Organizer icon on the top right corner.
This should start the organizer. Hopefully this would fix it forever when you exit from the PSE because the settings are normally saved on exit.
The above is an adaptation of this thread:
<http://forums.adobe.com/message/4597703#4597703>
Good luck. -
Has anyone had issues with failure of the music player to launch after updating to OS5? My Gen 3 will no longer play music!
I think a few have.
Try the standard fixes:
- Reset. Nothing is lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Restore from backup
- Restore to factory defaults/new iPod. -
Adobe Photoshop Elements 11 has ended up in my thrash and now will not open i transferred it back to
Adobe Photoshop Elements 11 has ended up in my thrash and now will not open i transferred it back to applications but it will not open it says to re-install but I have lost the cd/dvd I do have the package with the serial no. can you please please help me
You have a heap of work to do before you can reinstall it. NEVER try to get rid of PSE by putting it in the trash. You must use the uninstaller. By attempting to trash it you just made a big old mess for yourself.
You will need to download and run this:
http://www.adobe.com/support/contact/cs5clean.html
Then go through your hard drive and manually dig out and trash all the bits you can find. Pay special attention to the library at the top of your hard drive>Application Support>Adobe.
Once you successfully get that cleaned up, you can try reinstalling.
You can download PSE 11 here, but you must follow the Very Important Instructions exactly, even when they don't seem to make much sense, or it won't work:
http://prodesigntools.com/photoshop-elements-11-direct-download-links-pse-premiere-pre.htm l -
I have the program Adobe Photoshop Album Starter Edition 3.2 on my PC and some photos from a camera have transferred to it. It says the program has expired and cannot be renewed, I am unable to click on the photos. How do I get them back?
Photoshop Album Starter Edition support withdrawal FAQ
This will tell you where your photos are. -
After updating to Yosemite, my Canon EOS Rebel will no longer download to iPhoto
After updating to Yosemite, my Canon EOS Rebel will no longer download to iPhoto
Hi ..
There's an alternative. You can use the pre installed Image Capture app located in your Applications folder to import photos to your Mac.
Mac Basics: Connect your camera or camcorder -
Which adobe photoshop elements will work on osx 10.5.8 platform
which adobe photoshop elements will work on power mac G5 Osx 10.5.8 platform Leopard
Hi John,
Thanks for you reply to my initial question
John Waller wrote:
Photoshop Elements 10 was the last version to support OS X 10.5.8
http://helpx.adobe.com/x-productkb/policy-pricing/system-requirements- photoshop-elements.html
I bought photo shop elements 10 a couple of weeks ago and loaded it on to my computer which is Power Mac G5 running on OS X 10.5.8 Leopard. When I loaded the software on to the hard drive there seemed to be no problem. The file appeared as adobe Photoshop Elements 10 and included the sun flower icon.
Point 1:
When I open the file I have four additional icons (deploy - packages - payloads - Install) the install folder is red and has a no entry motif in white when you click this icon the massage comes up 'You can't open the application "Install" because its not supported on this architecture.
Point 2:
When I click on the sun flower icon Photoshop Elements 10 its takes me straight to Photoshop Elements 2 an old version that was transfered when I had to change the computer. If I click on the elements 2 icon it launches for a couple of seconds and an error message then comes on "An unexpected and unrecoverable problem has occurred because of a programe error. Photoshop will now exit.
I would be most grateful for your assistance. Mac user North Yorkshire England -
After updating to ios 8 on my iphone 4s, all my music from iphone disappered. I tried all the suggestions, but I cant see music folder in the settings-general at all. I signed out of icloud as well, but still cannot sync with itune on my macbookpro. Can any one help?
Hello babichanjacob
Change how it syncs by enabling Manually manage music and videos, then you can drag and drop the music that you want on your iPhone. Revert it back to test to see if that resolves the issue.
Managing content manually on iPhone, iPad, and iPod
http://support.apple.com/kb/HT1535
Thanks for using Apple Support Communities.
Regards,
-Norm G. -
After updating to iOS 8.3 I can now no longer back up my iPhone 6 to iCloud?
It says I do not have enough storage space. But I do. It has been backing up perfectly fine until I updated to iOS 8.3 and now it says I need an extra 3.4 GB of storage space? I have all apps turned off for backing up except my photos. I only have 1.3 GB of photos. No other old backups or anything. I can't figure out what this other 3.4 GB of space is and why this just happened after updating to iOS 8.3. Any ideas or suggestions? Thanks!
luco95 wrote:
After I connected my iPhone 4s tu itunes a message showed up asking if I want to update to ios 8. I say yes and after downloading it another message showed up saying it ocurred an error with this symbol (-1) and then mi iPhone died and showed on the screen to connect it to itunes, when I connect it again itunes told me I had to restore it and when I put restore it began extracting the software of my iPhone and when it finished another message showed up telling me it ocurred another error and that they couldn't find the dispositive. I tried to make the same process again and it was the same. Hope someone could help me, I would really apreciate it.
Error-1 generally indicates a hardware failure. You'll need to bring your phone to Apple for evaluation.
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