HT4436 On my touch I have an iCloud backup message asking me to check my settings, when I click on settings nothing happens and the screen goes black. It will not allow me to turn my touch on or off. What should I do to rectify this?
On my touch I have an iCloud backup message asking me to check my settings, when I click on settings nothing happens and the screen goes black. It will not allow me to turn my touch on or off. What should I do to rectify this?
Perform a Reset... Try again...
Reset ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
http://support.apple.com/kb/ht1430
Similar Messages
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I just got my first ipad. When I turn it on, it briefly shows a start up screen with a "lock" icon then goes black. how to i get started????
I resently purchased an ipad and i think i could help. Does it look like a plug and itunes? Thats what came up on mine. Try pluging it into your laptop and go on itunes. They say the new ipad with ios5, you dont need your computer, then i cant help you there. But go to an apple store they are very helpful. They helped me recently and they are very nice. They could help anyone, from old people, to youngsters like myself. I hope i helped you. I tried my best :)......keep in mind, im only 12
P.s. i purchased my ipad before ios 5 -
So I have had this problem before, and know that you hold down the top Power button and the Home button, at the same time, for roughly 10 seconds, or until the apple logo comes on.
The problem is, when I press the buttons and the screen goes black, like it's supposed to before the logo pops up, the apple logo isn't appearing.
I was wondering if that's because my I pod touch was drained when I plugged it in to charge, and I tried to turn it on when it was still charging?
What can I do?Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
when i click on my external hard drive the screen goes dark and a msg pops up saying i have to shut down my computer by holding the power button and then restart it. when i do that i get the same result every time. it worked perfectly last night..
These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Ifou don't see any reports listed, but you know there was a panic, you may have chosen Diagnostic and Usage Messages from the log list. Choose DIAGNOSTIC AND USAGE INFORMATION instead.
In the Console window, select
DIAGNOSTIC AND USAGE INFORMATION ▹ System Diagnostic Reports
(not Diagnostic and Usage Messages) from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar.
There is a disclosure triangle to the left of the list item. If the triangle is pointing to the right, click it so that it points down. You'll see a list of reports. A panic report has a name that begins with "Kernel" and ends in ".panic". Select the most recent one. The contents of the report will appear on the right. Use copy and paste to post the entire contents—the text, not a screenshot.
If you don't see any reports listed, but you know there was a panic, you may have chosen Diagnostic and Usage Messages from the log list. Choose DIAGNOSTIC AND USAGE INFORMATION instead.
In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.)
Please don’t post other kinds of diagnostic report.
I know the report is long, maybe several hundred lines. Please post all of it anyway. -
IiPad air2 suddenly freezes, the screen goes black but the sound is still on, I have taken it back to factory settings and it was OK then yesterday it froze again, only plugging it into my IMac got it going again. Anyone else got this problem?
Greetings jupiejupie,
Welcome to the Apple Support Communities!
I understand that your iPad is sporadically becoming unresponsive and the screen is turning black. In this situation, I would recommend reading over and working through the suggested steps in the attached article.
If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on - Apple Support
Cheers,
Joe -
I have a phone 3g and everytime I go to open facebook or bejewelled blitz it will not load. It crashes and then the screen goes black for a few seconds before going back to the home screen. I have uninstalled this app and reinstalled it on a few occassions but now it will not even go the facebook homepage. It sometimes also happens with other app.
The problem corrected itself,....i tried to delete the post but could not do it.
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The on-off switch is the only way I can turn off the computer, because the screen is black. Then I turn on the computer again to reboot, and when I click on Firefox again it takes from 30 to 90 seconds before Firefox opens, at which point I get a message asking if I want to begin a new session. Then I open emails and don't click on any links. If I check my email using Internet Explorer, the problem does not occur. Your help would be appreciated. After 50 years of operating comoputers, I have never seen this problem. Regards----Lloyd Schultz
Fred...thanks, but this is not about one site. The same thing happens often, with many sites, when i click a link that has come up in Google search, or on Twitter or Facebook or within a story I'm reading. The link takes me to the url of what it was supposed to take me too, then within a second or so it switches to that Yahoo 'error handler' url, a page that offers search for similar sites.
Again, thank you. -
I have a macbook pro and the screen goes black for a few seconds and then it is fine..
it keeps doing this constantly. Goes black and then is fine. I tried to do the apple hardware test and it doesn't work. Ever since i updated the software on it it's been giving me problems. What do i do?
Nellinaaaa wrote:
13" mid 2012!
If you have AppleCare, call them. Let them deal w/it.
I tried to do the apple hardware test and it doesn't work.
Meaning? Please provide details. -
i cannot sync music with my ipod touch 4th gen.when i click on sync,nothing happens and the audio capacity bar on itunes disappears.i'm using microsoft windows 8 consumer preview
You can only sync with one computer. I would backup to one computer and then restore from backup.
iOS: Back up and restore your iOS device with iCloud or iTunes -
My iPod touch won't turn on. I have tried plugging it in to charge, but and the screen remains black. I have tried restarting/resetting it to no avail. I would really appreciate your help. Thank you.
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
While restoring my iPod Touch second generation computer is turned off the screen goes black what do I do?
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
I have changed my Iphone once last year. My iphone has being playing up for the best part of 6 months. It Keeps deleting all my music of the phone. it freezes and will not allow me to turn it on or off. if i am in the middle of an app it will randomly shut it down and turn the phone off totally (even if it is charged.) It will not charge properly, it has to be in a exact position to charge and even then go's off and on. I thought this my be my charger but the charger works fine on another phone. it will not allow texts to come through properly and sometimes will not not let me ring people it just freezes and i have to turn it off and on a couple of times in order for it to work. it will not let me update apps and the silent button is not silent it still go's of on ringer.The keyboard will freeze up not allowing me to type anything. It wants me to pay £126.44 for it to be repaire when i have nothing to do with why its not working!
That is correct.
That is the price of a replacement iphone once your iphone is outside of the warranty period -
When I connect my iphone and open itunes the iphone icon shows up but when I click it nothing happens and the icon disappears. I have uninstalled and re-installed itunes. Turned my computer off, and turned my iphone off. Restarted everything. Synced my iphone and my itunes and nothing seems to work. Any suggestions? I am using Windows
Stop clicking the eject button.
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My iPad will stay on for minute or so, then will restart. I have tried to restore, but it says I must have "Find My iPad" turned off. The iPad will not allow me to turn that off, so I am at quite the impasse. Any help?
Answer to this question: https://discussions.apple.com/message/22350503#22350503
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In "Settings" Wi-Fi is "Off" and will not allow me to turn it ack on. I ave turned the phone off but it does not Chang anything.
Try doing a reset on the iPhone,
Reset your iPhone by pressing the 'Sleep' and 'Home' button at the same time for about 15 seconds or so. Your iPhone will then go through a reset / reboot procedure and will be ready for use within about a minute.
Don't worry about doing this as you will not lose data or settings.
Good luck and do report back.
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