HT4528 I WAS INSTALLING THE NEW UPDATE IOS6 AND NOW THE PHONE IS BLACK AND WILL NOT DO ANYTHING ANY SUGGESTIONS

I WAS INSTALLING THE IOS6 UPDATE ON MY I PHONE 4S AND THE SCREN TURNED BLACK NOW WE CANNOT GET IT TO COME ON OR DO ANYTHING ANY IDEA WHAT I NEED TO DO

you may put your device in dfu mode then connect it to itune ,after that there may be a message come up and say you have to restore your device. Restore your device to 5.1.1 then when you finish update it from itune not from your device directly.

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HT204053 i share apple ID and downloaded the new apple itunes software, now both phones share contacts and receive the same text messages...how do i fix this? How can i establish a new apple ID for a iphone and still use my computer to sync the iphone, wh

i share an apple ID for itunes with 2 separate iphones, i update IOS to 6.1 2 months ago, my contacts megered on phones and now i get the same text messages on both phones. How do i fix this?

To use iCloud your iPhones and your Macs should all be signed into the same account, what are you trying to achieve.?

HT4528 my month and a half old iphone 5s had a blue screen and now just has a black screen. will not reboot or restore through itunes. what do i do?

my iphone 5s has been showing a blue screen and shuttiing down. yesterday night it did just that and now will not reboot or even restore through itunes.
what should i do?

Your iPhone is in recoverty mode at the moment so to possibly get it back up and running you would need to do a restore as you have been trying. Follow the steps in the article below for the specific error messages you have been receiving. If after following all steps the issue remains book an appointment at a local Apple Retail Store to have the iPhone evaluated.
Resolve specific iTunes update and restore errors

HT4906 I want to download the new updates I think to the 10.9 but our mac was given to us and when it comes to the last page it asks for the user name and password but this mac was wiped clean. How do I find out this info so I can get iPhoto?

I want to download the new updates I think to the 10.9 but our mac was given to us and when it comes to the last page it asks for the user name and password but this mac was wiped clean. How do I find out this info so I can get iPhoto? To be honest I'm not even sure what type of Mac I have and don't know how to find out what kind it is
I'd also like to make address labels and don't know where to find that either

You would make address lables with the Contacts app.
If you don't have the user name and password used to set up the machine then you need to purchase the apps for yourself.

Very excited about the new update - Thanks Apple for the keyboard update with new emojis! But why are there no ethnicity options for the families?

Very excited about the new update - Thanks Apple for the keyboard update with new emojis! But why are there no ethnicity options for the families?

D.p.middleton the Adobe Application Manager has been available for quite some time. It not only allows Creative Cloud users to install their applications but also downloads and applies applicable updates. In addition it is also responsible for the licensing and managing your agreement to the terms and conditions of the EULA.
2. this could be due to you selecting a trial subscription to the Creative Cloud? If you go to one of the Adobe Creative products and select Help>Updates it will launch the update portion of the Adobe Application Manager which I believe is the portion you are looking for?
#3 I believe this was already mostly covered in the answer to #2.
#4 the Adobe Application Manager also receives periodic updates which affects both perpetual and Creative Cloud subscription users.
I hope this provides you many of the answers you are looking for? If not please feel free to respond back with any additional inquiries which you have. Also if you are experiencing any difficulties with the update process please post this as well. It may not be necessary to have a full understanding of the inner workings of the Adobe Application Manager to help you resolve your difficulties.

I just bought a nano and am trying to sync to itune on my mac. It tells me I need the latest version of itune. when I try to donwload this it tells me I need a new OS. I have updated both and my nano still will not sync. Any suggestions?

I just bought a nano and am trying to sync to itune on my mac. It tells me I need the latest version of itune. When I try to download this it tells me I need a new OS. I have updated both and my nano still will not sync. Any suggestions?

Numbers documents from iOS need Numbers 3.2 on a Mac to open. And Numbers 3.2 requires Mavericks. If you are using Mavericks you can get Numbers 3.2 from the Mac App Store. It will be free IF you have Numbers 2 (iWork '09) installed. Otherwise you must buy it.
Your other option is to send the Numbers file as an Excel file via e-mail to yourself to open with an earlier version of Numbers.

TS1702 After installing the new software to my iPhone 4S , my dream zoo either will not start or when it does it has a blank screen that has a few icons on it that wont work. How can I fix this is it possible to go back and reinstall the older software ?

After installing the new software to my iPhone 4S , my dream zoo either will not start or when it does it has a blank screen that has a few icons on it that wont work. How can I fix this is it possible to go back and reinstall the older software ?

Unfortunately I tried that and it didn't work. Thanks for the help though. I tried to uninstall and it said I couldn't because the file is corrupt or something, but I think I finally got it uninstalled and/or deleted or whatever, but now I try to reinstall/download it again from the beginning and I can't. No matter what I do I can not get Firefox working again. No matter how many times I try to redownload it. Any other suggestions?

After downloading the new update ios 6 for the iPad , I can not find the YouTube app

After downloading the new update ios 6 for the iPad , I can not find the YouTube app. Is there a way to get the YouTube app back?

It's now not part of iOS 6. However, you can download the YouTube app at http://itunes.apple.com/app/youtube/id544007664.
 Cheers, Tom

HT4623 hello, i do not have the option "update software" in my i phone, help ! i can not download new whatsapp version due to my old software !! pleaseeee

hello, i do not have the option "update software" in my i phone, help ! i can not download new whatsapp version due to my old software !! pleaseeee

The option your looking for is available with iOS 5 or later. You need to update using iTunes on a Mac or PC.
Red here > http://support.apple.com/kb/HT4972

Hi, my daughter is using one of our old iphones as an ipod (no phone service) It's listed under my apple id. when we downloaded the new updates, she started getting ALL of my incoming and outgoing text. How do I change this?

Hi, my daughter is using one of our old iphone's as an ipod (no phone service) It's listed under my apple id. when we downloaded the new updates, she started getting ALL of my incoming and outgoing text. How do I change this, without clearing her phone and loosing all her songs/etc....?

I did this on my phone. Her phone isn't activated, no cellular service. So, for whatever reason it won't even let me tap on SEND& RECEIVE, to uncheck anything

I have just updated my iPhone4s to ios6 but now my phone keeps freezing and my apps freeze and close why is this?

I have just updated my iPhone4s to ios6 but now my phone keeps freezing and my apps freeze and close why is this

try a reset hold down the home/sleep button together until you see the apple logo and then release, then wait for the phone to boot back up.

I am trying to open iPhoto 9.3.2 on my iMac with OSX 10.7.4 and even after downloading the iPhoto updater it still will not open. Any suggestions.

I am trying to open iPhoto 9.3.2 on my iMac with OSX 10.7.4 and even after downloading the iPhoto upgrader it still will not open. Any suggestions.

Resetting Printing System helps OS X recognize new printers.
http://support.apple.com/kb/HT1341
When you add the printer, make sure you use IP > Jetdirect and the correct printer IP address.

Wifi keeps scanning and dropping even after connected to home network. Never had this issue until the update, and now my phone runs slow and terrible. Horrible update!! Any ideas on a fix?

Wifi keeps scanning and dropping even after connected to home network. Never had this issue until the update, and now my phone runs slow and terrible. Horrible update!! Any ideas on a fix?

It's important that you have a steady WiFi connection, ZealousEdge. What phone do you have? Is your phone unable to connect to any WiFi network? If you can, please try deleting the saved WiFi network and re-adding it.
AndreaS_VZW
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If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

I downloaded CS6 Red Plug-In and added to Package Contents, replaced the current files with the new without backing up, now my RED footage thumbnails and color-correction don't WORK! How do I get my old importerRed file back!!?? HELP!

I downloaded CS6 Red Plug-In and added to Package Contents, replaced the current files with the new without backing up, now my RED footage thumbnails and color-correction don't WORK! How do I get my old importerRed file back!!?? HELP!

Try asking in the Premiere Pro forum seems to be an Adobe Lab for Premiere Pro

Hi I have been given a two year old MacBook pro and have downloaded the latest up dates but safari will not open. Any suggestions how to fix this would be appreciatedpro.

Hi
I have been given a MacBook Pro and have downloaded all the recent updates.
Safari will not open.
Any suggestions on how to fix this problem would be appreciated
Regards
lb6301

OK, the only thing that I can suggest at this point is to take the machine to your local Apple Store and have them download and install the latest version of Safari. It's likely something that they'll do for free if you get a nice Genius...
I don't know what I was thinking about - finely figured out that you MUST have an iOS or other device!
Sorry we couldn't solve the problem... hopefully, you've a nearby Apple Store? Or an AASP?
Clinton

HT4528 I WAS INSTALLING THE NEW UPDATE IOS6 AND NOW THE PHONE IS BLACK AND WILL NOT DO ANYTHING ANY SUGGESTIONS

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