HT4557 I have my main computer (desktop) and my laptop and my Iphone all set up under the same itunes account. I cannot figure out how to get music that I purchased on my iphone to my desktop or laptop! I have homesharing on! It's very frustrating!
I have home share turned on and have a desktop for the main acct and a laptop and an I-phone. I purchased music on my Iphone and can't figure out how to get it onto move the desktop or laptop. It's very frustrating because I don't understand some of the I-tunes terminology and I have read through it all and did what sounds right but still no success!! Grrrrr.....I feel like I need someone to walk me through it!
Open itunes, connect iphone, click File>Devices>Transfer Purchases
Similar Messages
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When i logged onto my itunes account, my daughters contacts uploaded to my iphone. We do not share the same itunes account so i don't know how this happened. Does anyone know how to remove her contacts from my phone with out having to manually delete them one by one?
Apparently, you have set up the same iCloud account on both devices or you are syncing both devices under the same user ID on the same computer and have ended up syncing both of them with the same address book on the computer.
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How do I get my 300 playlists back on my IPhone after installing new IPhone software? The playlists still show in my ITunes on my computer but not in my IPhone. When I switch to synch by playlists and begin checking off the lists, the memory bar fills up. These lists are suppose to be in the ICloud and not go against my memory . I had access with my playlists to more than 18,000 somgs on my IPhone until this new Apple IPhone software update came alg. What do I do?
You may have to try deleting all the music from your phone (by going to Settings>General>Usage>Music, swipping All Music and tapping Delete), then sync it all back on with iTunes in order to fix this.
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Have just created an icloud email account but cannot figure out how to get my contacts in there
I have just created an @me.com email but none of my contacts from my iphone have been transferred into the account and don't really understand. I have the icloud thing activated. Please help!
Have you turned contact syncing on on the phone and on the computer.
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Thanks in advance for your patience and time with a newbie:) I can sync my ipod touch to itunes no problem, I figured out how to get my music from my computer onto an itunes playlist, my problem is how to get it to stay on my ipod. I made the mistake of using home sharing which of course turned out to be useless as soon as I turned my computer off, within minutes my ipod library disappeared. I feel like I am missing something simple, any help would be greatly appreciated. Thank you again
I figured it out, thanks anyways
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I have a FCP event and project with all accompanying media saved on a harddrive. I am now attempting to open the files on another computer that also has FCP X. I cannot figure out how to get it to open.
The events and projects folders have to be on the top level of the drive for FCP to recognize them.
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I have an iphone 4 which quit working and I had my iphone 3 reactivated until I get my 4 replaced or fixed. My computer does not recognize my iphone 3 when I plug it in. I also cannot figure out how to apply my last backup to my iphone 3
If your iPhone 4 was running iOS 5, you can't install iOS 5 on an iPhone 3G which means you can't restore the 3G from the backup of the iPhone 4 running iOS 5.
http://support.apple.com/kb/TS1538 -
I have a new iMac running iTunes 10.4 in OS 10.6.8, and a new Mac Air running iTunes 10.4 in Lion. I was able to transfer all my music etc. from the iMac onto the Air, but cannot figure out how to get the Playlists from the iMac to the Air. iTunes Help says File >Library >Export playlist and choose XML, or to save a copy of all your playlists, File > Library > Export Library, "the Exported info is saved in XML format." Then it says, "to import an iTunes playlist, File > Library > Import Playlist". Now I am assuming I do that import part on the Air, but when I try it doesn't recognize anything that can be imported - what am I missing??? Aside from a clue...
Thanks, Jim, for taking the time, but the reply is unfortunately vague in the exact area of my confusion! "you need to copy that file to your new computer..." Well, the Import/Export instructions make it seem as if the two computers should be able to communicate this file thru wifi, but that's the linkage I can't seem tocreate with Import/Export. Should I instead email a copy to myself (thats what applecare suggested)? Copy it to and from a thumb drive? But then place the file where? And the article was helpful, but should I be trying to move the Library file or the Library.xml file (as iTunes Help suggests)? Sorry to be so clueless about it...I suppose I buy Apple in the hopes of not having to think about this stuff, which approach seems not to be serving me well. Thanks again for your time!
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I recent recieved and Ipod touch model A1213 and i cannot figure out how to get apps on it. I have tried everything i can think of and when i try to update my ipod software it tells me that its already up to date. even though its only 1.1.5. How do i fix it?
You have a 1st generation iPod Touch.
It can be updated to 3.1.3 by purchase. See here Purchasing iOS 3.1 Software Update for iPod touch (1st generation) -
Just got a second iPad for the home.
Can I have multiple users's family devices backed up to the cloud e.g. 2 iPhones and 2 iPads under the same iTunes account?Yes, but it's not usually recommended to share an iCloud account within a family. If you do, any data you sync with iCloud will be merged and you, for example, will end up with each other's contacts and calendars on your devices. Also, any action taken on one device (such as adding or deleting a contact) will be replicated on the other devices. You will also all be sharing the same 5GB of free storage for all your data and device backups.
Normally it's best to use separate iCloud accounts for each person's devices. This will keep your data separated, and allow each person to have their own free 5GB of storage. You can continue to share the same iTunes ID within the family; the ID you use for iCloud does not need to be the same as the one your use for iTunes purchasing. (Each person should also use a separate ID on their devices for iMessage and FaceTime to avoid getting each other's text messages and FaceTime calls.) -
We have several iphones, ipod touches, ipad and mac's if we all install icloud under the same apple account will they all sync together...we don't want that to happen!!
If any of you are like me, I had one single AppleID under MobileMe. Under my AppleID I had two additional Email addresses, one for my wife and one for her Mother. Each used their individual email accounts on their login on the home Mac and on their individual Iphones.
In order for them to not lose their email acounts when mobileMe goes away and/or you move your appleID acount from MobileMe to iCloud, you simply need to beaware of the folowing. Have each person with an email address under your AppleID MobileMe go to www.me.com; enter their email account and password in the corresponding fields. However, don't press the login button. Instead press the sentence under the login fields that says something to the effect of "do you want to move/migrate to iCloud. Follow the prompts from there.
In essence what Apple has done--albeit not communicated anywhere--is that they automatically created AppleIDs for each of those additonal email addresses you have/had under MobileMe. Therefore, use that email and password after moving from MobileMe to iCloud and your good to go. -
I purchased an audio book from itunes and cannot figure out how to get it on my nano 7. I have tried everything.
Have you double checked to make sure these Audiobooks are configured to sync to your iPod from under the iPod's Books configuration tab in iTunes? This is assuming that the audiobooks are already stored in your iTunes library and appear under the Books category.
To access this configuration tab, plug in your iPod and select it from under the Devices section in the left hand pane of iTunes to bring yourself to the iPod's Summary tab. Now locate the Books tab across the top in the main iTunes window and select it. Here you can configure what and how audiobooks are synced to the device.
If you make any changes to this tab, make sure to hit the Apply button on in the lower right hand corner. This will sync the updated changes to your device.
B-rock -
I purchased a song on my iMac on iTunes and it plays on that but won't play on my macbook even though both computers are authorized under the same iTunes account. It says that i have to authorize my macbook and sign into iTunes, but then says its already authorized. How do I fix this?
Hi stuartbonk,
Welcome to the Support Communities! Here are some steps you can try if you keep getting asked to authorize your MacBook for iTunes:
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases - Apple Support
http://support.apple.com/en-us/HT203160
If you authorize your computer to play your iTunes Store purchases, but you can't play them and iTunes keeps prompting you to authorize, try these suggestions.
Authorize your purchases from an administrator account
To authorize your purchases from an administrator account, follow these steps:
Log in to the administrator account.
Note: If you don't have access to an administrator password, you'll need to contact the administrator of this computer. If this is a work computer, this may be your IT department.
Make sure you have the latest version of iTunes installed. You can download the latest version free.
Choose Store > Authorize Computer.
Enter your iTunes account name and password.
Note: If you have multiple accounts, you'll need to log in to the iTunes Store and authorize each account separately.
Quit iTunes.
After you've authorized your computer on your administrator account, you'll need to log out and log back in to the user account you'd like to play your purchases from. Once you're logged back in, simply open iTunes, select an iTunes Store purchase in your library, and click Play. The item should begin to play.Authorize using the correct account name
The items you're trying to play might have been purchased using a different iTunes Store account. To determine which account was used to purchase an item, follow these steps:
Select a purchased song in your library and choose File > Get Info.
Click the Summary tab. Note the Account Name that appears in the list. This is the account name (Apple ID) you'll need to use when authorizing your computer to play this purchase.
Note: The account name that appears is the one you used when purchasing the item and does not change if the account name (Apple ID) changes.
If you've authorized the Apple ID that is shown in the Summary tab, you can check the purchase history for that Apple ID from Store > View My Account. If your purchase history does not reflect the purchase of the items in your iTunes library, consider any other Apple ID you may have created, and authorize the computer for your additional Apple ID.
If you forgot the password to one of your accounts, you can recover it using Apple's password-recovery website.Remove the SC Info folderIf you're still unable to authorize your computer to play your purchases, you may be able to resolve your issue by removing the "SC Info" folder. To do so, follow these steps:
OS X
Quit iTunes and any other open applications until only Finder is open.
Choose Go > Go to Folder.
Type /Users/Shared/SC Info and click Go.
If Finder is not already set to column view, set it by choosing View > as Columns.
Select the SC Info folder and move it to the Trash by choosing File > Move to Trash.
Restart the computer and open iTunes.
Authorize your computer to play your purchases. Note: If you have multiple accounts you'll need to authorize your computer for each account. For more information on how to authorize your computer, see this article.
Last Modified: Dec 16, 2014
I hope this information helps ....
- Judy -
I can't sign on to icloud. It says I need an icloud account. I click the help option it send me back to the same page. I reinstall it nothing.
Download the iCloud Control Panel.
To enable iCloud on your Windows PC, first set up iCloud on your other devices, then install the iCloud Control Panel for Windows (Windows Vista with Service Pack 2 or Windows 7 required).
ok I can't seem to set up iCloud on any device I don't understand... Ive already installed it three times.
Turn on iCloud.
From the Windows Start menu, choose iCloud Control Panel.
Enter the Apple ID you used to create your iCloud account and select the iCloud services you’d like to enable.
For mail, contacts, and calendars, you can use iCloud.com or Outlook 2007 or later.
there is no iCloud control panel but I click on i cloud. Then entere the Apple ID you used to create your iCloud account - WHAT!!!!? where is this I keep trying to find out how to create and iCloud account but I keep getting these stupid directions!!!
Enable automatic downloads.
To enable automatic downloads for your music, apps, and books, open iTunes > Edit > Preferences > Store and select Music, Apps, and Books.* (Requires iTunes 10.5 or later.)
- This is the only step that makes sense and already did it...
Turn on iCloud for the rest of your devices.
To get the most out of iCloud, set it up everywhere.
This is soooo frustrating!!!!
Also I want to be able to look at duplicate songs on my itunes but after I downloaded the new version I can not figure out how to get that back. If the duplicate setting isn't in the new itunes I want the old version back.Did you ever resolve the iCloud problem.I am in the same position and its driving me mad!!! If you have a link to an solution I would appreciate it.
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Please help!
It would be tremendously helpful to be able to access, set restrictions, and make changes from the parents device, to all devices under the same iTunes account, so that I could make changes to my kids devices without physical access.
I understand that I can set up a different Apple ID for the kids devices, or take physical control of the device and make the changes myself. However, my teenage son is technically savvy enough to have a job in Silicon Valley, as are most young people these days. However, in order to access his devices the current way, I first have to bypass the four digit pass code. This starts a fight of why I need in the device and continues to escalate. The argument that I am the parent will gain access but the fight is simply exhausting, and quite frankly shouldn't have to happen at all. He is not yet an adult, he did not pay for his iPad or iPhone and I, as a parent, should have not only have the right to change options at will, and from anywhere, but look at history or current activity when I feel like it.
I currently have the settings where app and in-app purchases require my password to be put in, and he must come to me to type it in, but I need more control and would like, and should be able to access any of our six devices and make individual changes simply by logging in to my account, with my password.
If I can see all my devices on the "Lost My iPhone" app, this technology should be easy to make happen.
C'mon parents! I have a pretty good kid, given all things that they can get into, but I am not stupid. For everything I see has been done, there is much more I haven't seen. I want my children to be kept safe and be able to know what they are looking at or listening to. We parents are the only ones who know our beliefs and what our kids can handle and when.
Thanks for any support or information that I may be missing in order to fulfill my request.There are mobile device management solutions that can do this, including in Apple's OS X Server system, but most parents generally find that setting this up is more work than it's worth. If you're interested, though, there are a couple that at least purport to be free (I don't know if there are any hidden "gotchas"):
http://www.unwireddevicelink.com/features/
https://meraki.cisco.com/products/systems-manager
and Apple's system:
http://www.apple.com/osx/server/features/#profile-manager
I don't think any, however, allow you to see current activity or browser history. iOS doesn't expose those to access from MDM solutions, to the best of my knowledge.
Regards.
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