HT4600 Airport Express light is solid green but I can not get on the internet.  Any clues as to what is wrong?

Airport Exopress light is solid green, but I can not get on the internet.  Does anyone have a suggestion how to fix this?

Would you please provide some more information about your current network so that we can help you? For example, is your AirPort Express the only router in your current network configuration? That is, is it connected directly to a broadband modem or to another router upstream of it? Regardless, what is the make & model of this modem?
When changing network equipment or when setting it up for the first time, it is always a good idea to perform a completer power recycle of your networking equipment. Please check out the following AirPort User Tip for the details.

Similar Messages

  • I can get on the internet with my laptop using my wireless network at home but I can not get on the internet using my ipad.  The wi-fi setting show a connection on my ipad but I can not pull up the internet.  Any ideas?

    My laptop connects to the internet via my wireless network at home.  My ipad will not bring up the internet using the same connection.  It shows in the wi-fi settings as connected but when I bring up safari, nothing comes up.  Any ideas?

    Look at iOS Troubleshooting Wi-Fi networks and connections  http://support.apple.com/kb/TS1398
    iPad: Issues connecting to Wi-Fi networks  http://support.apple.com/kb/ts3304
    iOS: Recommended settings for Wi-Fi routers and access points  http://support.apple.com/kb/HT4199
    Additional things to try.
    Try this first. Turn Off your iPad. Then turn Off (disconnect power cord) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
    Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
    Change the channel on your wireless router. Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
    Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
    How to Quickly Fix iPad 3 Wi-Fi Reception Problems
    http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
    If none of the above suggestions work, look at this link.
    iPad Wi-Fi Problems: Comprehensive List of Fixes
    http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
    Fix iPad Wifi Connection and Signal Issues  http://www.youtube.com/watch?v=uwWtIG5jUxE
    Unable to Connect After iOS Update - saw this solution on another post.
    https://discussions.apple.com/thread/4010130?tstart=60
    Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
    ~~~~~~~~~~~~~~~
    If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
     Cheers, Tom

  • My wi fi is connecting up fine on my ipod but i can't get onto the internet

    My wi fi is connecting up fine on my ipod but i can't get onto the internet. My ipod has been working fine until now and i have tried re- setting the network settings and all the other options that have been given but nothing seems to make any difference. If i try to get onto internet at all on my ipod, for instance, facebook and safari it will just come up no internet connection, even when the bar is full at the top. Can anyone help ?

    Despite the WiFi sign at the top you may not really be connected to your WiFi network.
    Your router may not have given your iPod a valid IP address. To check on this go to Settings > Wifi > your network name and touch the ">" to the right to see the network details. If the IP address shown starts with 169 or is blank then your router didn't provide an IP address and you won't be able to access the Internet.
    Sometimes the fix for this can be as simple as restarting your router (remove power for 30 seconds and restart). Next, reset network settings on your iPod (Settings > General > Reset > Reset network settings) and then attempt to connect. In other cases it might be necessary to update the router's firmware with the latest from the manufacturer's support web pages.
    If this problem continues you should test your iPod on some other networks. Since you say your iPod was "working fine" either it or your router may have developed a hardware problem. If the iPod works OK on other networks your router may have a problem.
    If you need more help please give more details on your network, i.e., your router make, model and version, the wifi security being used (WEP, WPA, WPA2), etc.

  • The wireless symbol is present and indicates a strong signal, but I can not connect to the Internet.

    The wireless symbol is present and indicates a strong signal, but I can not connect to the Internet.  I'm  on my home network and have never had trouble before.  My iPad is current on all updates. I have tried to reset the network settings, nothing has worked.  I can connect to the internet via my iPhone  personal hotspot and all other wireless devices are operating normally on my home wireless network.

    I am also having this issue. My boy just got an iPod 4 touch, upgraded to iOS 6. I have a D-Link DGL-4300 108G Wireless Gaming Router. With the iPod I can connect to the router, get an IP address (either DHCP or Static) and even browse through the menu on the router, but I can't connect to the internet.
    With a DHCP IP address the iPod give the error "Not connected to the internet" with the static IP address it takes a long time when trying to connect to a website but then it gives the error "server stopped responding".
    Clearly the issue is in some setting in the router. I've tried setting up a filter so that the iPod will always have access based on MAC address. I've tried changing the various wireless connection settings, all to no avail. I would greatly appreciate some guidence here.

  • HT201699 My carrier is Straight Talk (using ATT network) and they require the user to enter the APN settings in order to access their data network. My Iphone 4s is factory unlocked but I can not get to the Cellular Data Network tab to enter the settings?

    My carrier is Straight Talk (using ATT network) and they require the user to enter the APN settings in order to access their data network. My Iphone 4s is factory unlocked but I can not get to the Cellular Data Network tab to enter the settings?

    Yes ATT hides the APN settings so when you try to use a st sim it automatically reads on AT&T network so the APN settings are hidden and cannot be accessed however you can go to apn.straighttalk.com on you'r phone and select APN/data settings then select AT&T then iPhone and a screen will pop up asking if you would like to install the profile for whatever reason it's not verified but works fine. You can also go to www.unlockit.co.nz and set up a straight talk APN profile that is verified not sure exactly what that means but both work to get the data working on the phone for straight talk but it does not make the MMS work. There are a couple other methods I have read about one is on howardforums using ibackupbot to manually change the files on the phone I haven't been able to get mine to stick using that method but other people have and there is a sim swap method to trick the phone to reveal APN settings using a tmobile sim I have not tried this but other people have with success. The last two methods mentioned will make both data and MMS work

  • I have my home wifi working ok, full signal, wifi switched on, on my iPad, but I can not go on the Internet, message, FaceTime, etc. Any thoughts please ???

    I have my home wifi working ok, full signal, wifi switched on, on my iPad, but I can not go on the Internet, message, FaceTime, etc. Any thoughts please ???

    Look at iOS Troubleshooting Wi-Fi networks and connections  http://support.apple.com/kb/TS1398
    iPad: Issues connecting to Wi-Fi networks  http://support.apple.com/kb/ts3304
    iOS: Recommended settings for Wi-Fi routers and access points  http://support.apple.com/kb/HT4199
    Additional things to try.
    Try this first. Turn Off your iPad. Then turn Off (disconnect power cord) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
    Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
    Change the channel on your wireless router. Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
    Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
    How to Quickly Fix iPad 3 Wi-Fi Reception Problems
    http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
    If none of the above suggestions work, look at this link.
    iPad Wi-Fi Problems: Comprehensive List of Fixes
    http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
    Fix iPad Wifi Connection and Signal Issues  http://www.youtube.com/watch?v=uwWtIG5jUxE
    Unable to Connect After iOS Update - saw this solution on another post.
    https://discussions.apple.com/thread/4010130?tstart=60
    Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
    ~~~~~~~~~~~~~~~
    If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
     Cheers, Tom

  • I have a  ipad 64GB Wifi 3G and i can not get onto the internet, i have  set up wifi but it wont get on the net

    i have a  ipad 64GB Wifi 3G and i can not get onto the internet, i dont have a data plan yet & i have  set up wifi but it wont conect to the internet

    From your description above I conclude that the WiFi transmitter and receiver of your iPad appear to be working, but I abviously cannot tell how well they are working.
    Have you reset your iPad already?
    Press the Home and sleep/wake buttons simultaneously until only the white Apple logo appears on the screen - usually 10 to 15 seconds - ignore anything else.
    Genius Bar: http://www.apple.com/retail/geniusbar/

  • Time Capsule has green light, but I can not connect to the internet.  Help please

    Just got a new Time Capsule.  After a few tries, I finally got the green light.  But I now can not conect to the internet.  Help please.

    Problem Solved.....call ATT and they gave me the information I needed....account is a PPPoE.  Use your ATT email address as the username, and then ATT provided the network password.  Enter the information, update, restart.  Now, internet access is achieved.

  • I am new to the ipod and I have the ipod hooked up to my computer but it says not connected to the internet,  any suggestions?

    I am a new ipod touch user.  I have my ipod connected to my computer, but when I try and get into anything it says I am not connected to the internet. 
    Please help a newbee????

    The iPod Touch requires a WiFi (Wireless) signal to connect to the Internet. It can not connect to the Internet by way of the USB syncing cable.
    Stedman

  • Replacing an Airport Express with a Time Capsule but it won't connect to the internet.

    Hello, I hope somebody can help.
    I am trying to replace an Airport Express with a 2TB Time Capsule but it won't connect to the internet, via an ADSL modem.
    I have tried everything I can think of, powering down all devices, re-setting all devices, but nothing seems to solve the problem.
    When I first tried to set up the Time Capsule, there was an option to replace the Airport Express using the same settings.
    But there were repeated error messages of 'No DNS Servers' and 'PPPoE server couldn't be found'.
    I also had messages that the password for PPPoE wasn't correct, but when I plug the Airport Express back in again, everything works fine.
    What could the problem be?

    99% of issues with authentication are wrong password or wrong username.. eg it can be strange like the user name is missing the domain.. whereas the Airport Express works fine without it.
    Ring your ISP and make doubly sure you have exactly the correct username and password.
    If it still doesn't work, put the adsl modem back into router mode and try it again directly on the modem.. if it works ok on the modem but fails on the TC that is possible and can be caused by pppoe client using incorrect authentication type, CHAP or PAP which the TC does not allow you to select AFAIK.. some ISP do not give enough time to get the router to switch on auto to the correct authentication method.
    In the end run the modem as router and bridge the TC. It will work just as well for most installations in bridge as the modem in bridge.

  • Airport express 802.11 solid green but not working

    My airport express has been working for several months but will not now.
    I bought it to extend our internet to the upstairs as it was too far from out
    internet location.
    I have restarted it and moved to different outlets upstairs, but it will not work.
    It goes through all the proper color changes and is solid green now. I can stand next
    to it and there is no connection.

    Did you happen to firmware update the main router?? That seems to cause the issue. Or even the express will cause it.. there is a new firmware just hit the web.. 7.6.4 so if you vaguely remember doing it .. or see the main router is now running 7.6.4.. that is why.
    Reset everything to factory and start over.. that is the best way to get things running again.
    http://support.apple.com/kb/ht3728
    Even if the update didn't go through.. still do the factory reset and reconfigure.. it will all come good.

  • My airport is connected, but I can't get onto the internet?

    My PC can browse, just my mac keeps saying can't find DNS address. I called my service provider too, they re-configured the network for me, everything else works, just my mac still can't get online. The airport bar is full, I'm getting good signal. Does anyone know what the problem is?

    Nope, but the same thing's happening here!

  • I am in process of unlocking my iphone and need to restore my phone backed it up already but ituenes will not let me restore keeps telling me ituenes can not get on the internet no connection with is not true cause otherwise you would not have gotten this

    I have contacted at&t and they did what was nessary to unlock my phone was told to backup my phone and did that so know I just need to restore my phone with ituens which ituenes will not let me do cause I get message can not connect to cause of no internet connection wich is not true cause other wise you would not have gotten this

    Try restoring the iPhone to factory settings. If you are having difficult restoring, put the iPhone into Recovery Mode and see if that then works:
    http://support.apple.com/kb/ht1808
    If not, or if a restore to factory settings does not fix the problem, then your iPhone may have a hardware problem. You can only get the iPhone serviced by Apple in Canada, so you will have to take the iPhone there or send it to someone you know in Canada who can get the iPhone serviced and send it back to you. The only option for getting service in Pakistan would be to pay some unauthorized repair shop to attempt a repair, after which Apple will no longer provide any service even in Canada.
    Regards.

  • HT201210 itunes says that i need to unlock my ipod because it cannot access it but i can not get past the screen on the ipod which says to plug it into itunes? and help plz?

    itunes carnt update me ipod?

    Error 1603: If you receive this error and the iOS device is not automatically placed into recovery mode, it may be necessary to do so manually. Refer to iPhone and iPod touch: Unable to restore for steps on placing iPhone into forced recovery mode. Also, remove the IPSW and attempt to restore again. If you do not want to remove the IPSW in the original user, try restoring in a new administrator user.
    Above from:
    http://support.apple.com/kb/TS3694#error1603

  • I have an ipod touch 5, the internet appears connected but I can not get either the appstore or anything to do with the Internet?

    what i shall do?

    Does the iOS device connect to other networks? If yes that tend to indicate a problem with your network.
    Does the iOS device see the network?
    Any error messages?
    Do other devices now connect?
    Did the iOS device connect before?
    Try the following to rule out a software problem:                
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Power off and then back on your router
    .- Reset network settings: Settings>General>Reset>Reset Network Settings
    - iOS: Troubleshooting Wi-Fi networks and connections
    - Wi-Fi: Unable to connect to an 802.11n Wi-Fi network      
    - iOS: Recommended settings for Wi-Fi routers and access points
    - Restore from backup. See:
    iOS: How to back up
    - Restore to factory settings/new iOS device.
    If still problem and it does not connect to any networks make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
    Apple Retail Store - Genius Bar

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