HT4623 hello, i do not have the option "update software" in my i phone, help ! i can not download new whatsapp version due to my old software !! pleaseeee

hello, i do not have the option "update software" in my i phone, help ! i can not download new whatsapp version due to my old software !! pleaseeee

The option your looking for is available with iOS 5 or later. You need to update using iTunes on a Mac or PC.
Red here > http://support.apple.com/kb/HT4972

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I'm trying to turn off the "Handoff" feature. When I go to "settings and then general" I do not have the option to turn off "Hand Off". Help Please

Can't seem to make this work. I am up to date with my updates on both I-Phone and I-Pad. The "Hand-off" feature is working, and I don't want it. How do I turn it off? I don't have the option to do that when I go to General & Settings. Is it located somewhere else? Apple says that is where it is. What am I doing wrong, The "wonderful feature" is driving me crazy. Surely it is others also...
Deb *******
<Edited by Host>

Hi debinarizona,
I see the Handoff setting under "Settings > General > Handoff & Suggested Apps".
Connect your iPhone, iPad, and iPod touch using Continuity
Best Regards,
Nubz

HT4623 I do not have the option to select software update. How might I resolve this?

I do not have the option to click on "software update" and wish to update to iOS 5.1. How might I resolve this?

If you have an iPad 1, the max iOS is 5.1.1. For newer iPads, the current iOS is 6.0.1. For the iPad Mini the iOS is 6.0.2. The Settings>General>Software Update only appears if you have iOS 5.0 or higher currently installed.
iOS 5: Updating your device to iOS 5 or Later
http://support.apple.com/kb/HT4972
How to install iOS 6
http://www.macworld.com/article/2010061/hands-on-with-ios-6-installation.html
iOS: How to update your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT4623
If you are currently running an iOS lower than 5.0, connect the iPad to the computer, open iTunes. Then select the iPad under the Devices heading on the left, click on the Summary tab and then click on Check for Update.
Tip - If connected to your computer, you may need to disable your firewall and anitvirus software temporarily. Then download and install the iOS update. Be sure and backup your iPad before the iOS update. After you update an iPad (except iPad 1) to iOS 6.x, the next update can be installed via wifi (i.e., not connected to your computer).
 Cheers, Tom

HT4623 i just bought an iPad from a friend. I think is generation 1 or 2 not sure where to look for this. Bottom line, I would like to update it to iOS7. Is this possible? It does not have the option for software update.

i just bought an iPad from a friend. I think is generation 1 or 2 not sure where to look for this. Bottom line, I would like to update it to iOS7. Is this possible? It does not have the option for software update.

Identify Your iPad
http://www.ifixit.com/Info/ID-your-iPad
If you have an iPad 1, the max iOS is 5.1.1. For newer iPads, the current iOS is 7.0.4. The Settings>General>Software Update only appears if you have iOS 5.0 or higher currently installed.
You can no longer update to iOS 6.x, or down grade the iOS.
iOS 5: Updating your device to iOS 5 or Later
http://support.apple.com/kb/HT4972
How to install iOS 6
http://www.macworld.com/article/2010061/hands-on-with-ios-6-installation.html
iOS: How to update your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT4623
If you are currently running an iOS lower than 5.0, connect the iPad to the computer, open iTunes. Then select the iPad under the Devices heading on the left, click on the Summary tab and then click on Check for Update.
Tip - If connected to your computer, you may need to disable your firewall and antivirus software temporarily. Then download and install the iOS update. Be sure and backup your iPad before the iOS update. After you update an iPad (except iPad 1) to iOS 6.x, the next update can be installed via wifi (i.e., not connected to your computer).
Tip 2 - If you're updating via wifi, place your iPad close to your router to preclude getting a corrupted download.
How to Upgrade to iOS 7
The iOS 7.0 update requires around 2.5 GB of storage space, so if your iPad is almost full, you may need to clear up some space. You can check your available space in Settings -> General -> Usage.
There are two ways to upgrade to iOS 7: You can use your Wi-Fi connection, or you can connect your iPad to your PC and update through iTunes. We'll go over each method.
To upgrade using Wi-Fi:
Note: If your iPad's battery is under 50%, you will want to plug it into your charger while performing the update.
Go into the iPad's Settings.
Locate and tap "General" from the menu on the left.
The second option from the top is "Software Update". Tap this to move into the update settings.
Tap "Download and Install". This will start the upgrade, which will take several minutes and will reboot your iPad during the process. If the Download and Install button is grayed out, trying clearing up some space. The space required by the update is mostly temporary, so you should gain most of it back after iOS 7 is installed.
Once the update is installed, you may have to run through the initial steps of setting up your iPad again. This is to account for new features and settings.
To upgrade using iTunes:
First, connect your iPad to your PC or Mac using the cable provided when you purchased your device. This will allow iTunes to communicate with your iPad.
You will also need the latest version of iTunes. Don't worry, you will be prompted to download the latest version when you launch iTunes. Once it installs, you may be asked to setup iCloud by logging into your iTunes account. If you have a Mac, you may be prompted on whether or not you want to enable the Find my Mac feature.
Now you are ready to begin the process:
If you upgraded iTunes earlier, go ahead and launch it. (For many, it will launch automatically when you plug in your iPad.)
Once iTunes is launched, it should automatically detect that a new version of the operating system exists and prompt you to upgrade to it. Choose Cancel. Before updating, you will want to manually sync your iPad to make sure everything is up to date.
After canceling the dialog box, iTunes should automatically sync with your iPad.
If iTunes doesn't automatically sync, you can manually do it by selecting your iPad within iTunes, clicking on the File menu and choosing Sync iPad from the list.
After your iPad has been synced to iTunes, select your iPad within iTunes. You can find it on the left side menu under Devices.
From the iPad screen, click on the Update button.
After verifying that you want to update your iPad, the process will begin. It takes a few minutes to update the operating system during which time your iPad may reboot a few times.
After updating, you may be asked a few questions when your device finally boots back up. This is to account for new settings and features.
 Cheers, Tom

HT4623 in settings and then general i do not have the option of software update...? How do I know if I am on IOS6 I also seem to be having trouble trying to use icloud i think this is because my apple id is not in the form of an email address...? can anyo

in settings and then general i do not have the option of software update...? How do I know if I am on IOS6 I also seem to be having trouble trying to use icloud i think this is because my apple id is not in the form of an email address...? can anyone help

stell80 wrote:
in settings and then general i do not have the option of software update...?
That is only present if you have already updated to iOS 5 or later. If you're on iOS 4 you can only update while connected to your computer's iTunes.
stell80 wrote:
How do I know if I am on IOS6
Settings/ General/ About
stell80 wrote:
I also seem to be having trouble trying to use icloud i think this is because my apple id is not in the form of an email address...? can anyone help
You can't access iCloud from your iPhone unless you're on iOS 5 or later. Otherwise, refer to this article:
http://support.apple.com/kb/HT4436

HT5622 I have a new desktop and re-installed my identity from my airtime back up and on the log in page my picture comes up with my usual password hint, but it is not accepting my password and I do not have the option to reset using my apple id - that par

I have a new desktop and re-installed my identity from my airtime back up and on the log in page my picture comes up with my usual password hint, but it is not accepting my password and I do not have the option to reset using my apple id - that particular function is in grey and cannot be clicked on

Depending on what kind of computer you have, you're gonna need to put that backup in the appropriate folder or itunes is not gonna be able to see it for you to use.

HT201365 Hello, someone stole my sons IPhone today in his gym class. I have the find my iphone app on my phone BUT he is not a listed device. I went into his itunes account and downloaded the app under his account. Now I just need to figure out how to use

Hello, someone stole my sons IPhone today in his gym class. I have the "find my iphone app" on my phone BUT he is not a listed device. I went into his itunes account and downloaded the "find my iphone app" app under his account. When I try to log into "find my iphone" under his name on my device I get an error msg involving icloud......he is MUCH better at this stuff then I am BUT he is in school and now I need to figure out how to use the "find my iphone app". PLEASE HELP

It doesn't matter whick account you use to download the app.
You have to sign into the app (or iCloud.com from a web browser on your computer) with his Apple ID & password.
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I have a gen 3 ipod and can't get it into disk mode. In itunes it does not have the option and I cant figure out how to do it on the ipod touch itself. Any ideas?

I have a gen 3 ipod and can't get it into disk mode. In itunes it does not have the option and I cant figure out how to do it on the ipod touch itself. Any ideas?

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Why did my upgrade to Maverick result in my not being able to access my Documents in the previous format? Why did I not have the option to change my 'filing' system to use the new 'Tags'? Had reinstall 10.8.5 to access my Documents

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I want to restore the secret question and I does not have the option of sending e-mail to restore

I want to restore the secret question and I does not have the option of sending e-mail to restore

Go here, find your country and follow the directions to contact Apple for help.
http://support.apple.com/kb/HT5699

I do not have the option AUTHORIZE Computer on my Store Screen. Can anyone help me find it?

I do not have the option AUTHORIZE Computer on my Store Screen. Can anyone help me find it?

Click the word "Store" at the top of your computer screen, next to file, edit,etc

I was able to print from adobe digital editions up to two days ago and now I do not have the option to print. The "Print" option is greyed out. Please help.

I was able to print from adobe digital editions up to two days ago and now I do not have the option to print. The "Print" option is greyed out. Please help.

Printing Expiry option might be set by the Publisher at server level. Right click on the book and select Item Info to know about the book permission.

In the itunes main screen, i do not have the option to delete songs

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Thanks for the help...I should have dug a little further and kept reading...I found the answer. I am using Gmail so all I had to do was go into my Gmail account settings and turn off email archiving. Now the default is delete when I edit or swipe.
Thanks

HT204022 I backed my old iphone up to my computer and bought a new iphone. When i backed my new phone up I now I have an icloud photo (from my computer) album that I want to delete from my phone but I do not have the option. Please help.

I backed my old iphone up to my computer and bought a new iphone. When i backed my new phone up I now I have an icloud photo (from my computer) album that I want to delete from my phone but I do not have the option. Please help.

If the album was synced to your phone from your computer, it can only be removed by sycing it off. To do this, deselect the folder on the Photos tab of your iTunes sync settings and sync.

I bought pages on the app store and have math type installed. However I am do not have the option to "Insert Mathtype Equations" either with right click or the drop down menus at the top of the screen.

I bought pages on the app store and have math type installed. However I am do not have the option to "Insert > Mathtype Equations" either with right click or the drop down menus at the top of the screen. I also have OS Lion installed if this makes any difference. Please help!

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Select the iwork applications which you own then drag them into the iWork '09 folder.
You will be asked to type your password. Don't worry, it's normal.
It's required because the System must store the infos describing the new location so that, if a new revision is delivered, mac App Store will be able to find the apps where they are.
When this will be done, try to re-install MathType.
I guess that this time it will behave flawlessly.
Yvan KOENIG (VALLAURIS, France) mardi 13 septembre 2011 16:48:19
iMac 21”5, i7, 2.8 GHz, 4 Gbytes, 1 Tbytes, mac OS X 10.6.8 and 10.7.0
My iDisk is : <http://public.me.com/koenigyvan>
Please : Search for questions similar to your own before submitting them to the community

HT4623 hello, i do not have the option "update software" in my i phone, help ! i can not download new whatsapp version due to my old software !! pleaseeee

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