HT4623 How come I can not use WIFI to update the new IOS in my iPhone 5 ? the screen pop up " you no longer connection to Internet " . And I won't be able to download any Apps using Wifi, the screen popup " can not connect to iTunes stores " ..

I can not use Wifi at home to download Apps . The screen pop up " can not connect to iTunes Store " ?? I am using iPhone 5 . I used to be able to download any Apps before .
I can not even download the new IOS which Apples sent to my phone to update . ???? Please help !!!
My husband is using IPhone 5 and his phone is fine , he can use WIFI to download any apps or update any software from apple . Does that mean my phone have problem , not my WIFI right ???
Now, I have to use my data plan to download any Apps which waste my money :( Thanks a lot !!

Hello phonphon,
We've got an article that can help restore your phone's connection to the iTunes Store while on your WiFi network.
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Cheers,
Allen

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HeLLO I AM USING AN IPHONE 5 From Last few days I DON'T KNOW WHAT HAPEND TO MY SET ITS DISTURBING ME A LOT DON'T KNOW WHY BUT I AM NOT ABLE TO UPGRADE ANY APPS BECAUSE WHEN I AM TRYING TO UPGRADE OR DOWNLOAD ANY APP THROUGH WIFI ND 3G BOTH AFTER SOMETIME

HeLLO I AM USING AN IPHONE 5 From Last few days I DON'T KNOW WHAT HAPEND TO MY SET ITS DISTURBING ME A LOT DON'T KNOW WHY BUT I AM NOT ABLE TO UPGRADE ANY APPS BECAUSE WHEN I AM TRYING TO UPGRADE OR DOWNLOAD ANY APP THROUGH WIFI ND 3G BOTH AFTER SOMETIMES IT STOPS DOWNLOADING AND SHows THAT "UNABLE TO DOWNLOAD THIS APP" IT'S SHOWING THIS MESSAGE IN EVERY APP AND ALSO AT ITS DISTURBING ME AT THE TIME OF WATCHING ANY VIDEOS TOO. BECAUSE WHEN I AM TRYING TO WATCH ANY VIDEO IN YOUTUBE IT'S DISTURBING VIDEOS ARE NOT PLAYING ND SOUNDS ARE NOT COMING PROPERLY ND THE IMAGE QUALITY ALSO BECOMES POOR AND THE VIDEO STOPS AFTER SOME TIMES THIS PROBLEM IS HAPPENING AT ALL THE VIDEO ND IT'S HARASSING A LOT. THE SAME PROBLEM IS ALSO HAPPENING TO MY BROTHER'S PHONE TOO.. REQUEST TO APPLE PLEASE ANALYSE AND FIXED THE PROBLEM AS SOON AS POSSIBLE OR ELSE MAYB I NEED TO STOP USING APPLE PRODUCTS. CAUSE IT'S HARASSING MY DAILY LIFE A LOT....

These are user to user forums. You ARE NOT addressing Apple by posting here.
Also, why are you YELLING at us?? Stop using ALL CAPS.
What steps have you done to try and fix the problem?

HT1725 For about three weeks I haven't been able to download any apps, not even the free ones. My apple id billing information says that my security code on the back of my credit card is invalid. I called apple support and they told me to go to the expr

For about three weeks I haven't been able to download any apps, not even the free ones. My apple id billing information says that my security code on the back of my credit card is invalid. I called apple support and they told me to go to the express lane website but I still cant find a fix for my problem. If you could help me out that would be superb!!!!

Is the address on your iTunes account exactly the same (format and spacing etc) as on your credit card bill : http://support.apple.com/kb/TS1646 ? If it is then you could try what it says at the bottom of that page :
If the issue persists, contact your credit card company and verify that they and any company they use to process credit card authorisations have the correct information on file.
And/or try contacting iTunes support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

I am not able to download any app on my ipad mini , it shows its loading, but never getting downloaded , can someone fix this for me ???

i have a ipad mini , ios version 8.3 .... i am not able to download any app currently on my ipad.... i am not able to figure out the problem , it shows the app is loading in app store , but its never getting downloaded....how do i fix this problem ??? can someone please figure it out ???

Welcome to the Apple Community.
When your account becomes disabled, Apple provides the following recommendation:
"This message means that someone tried and failed to sign in to your account multiple times. The Apple ID system disables the account to prevent unauthorized people from gaining access to your information. You need to reset your password, following the instructions at the Apple ID website".
Visit iForgot.com and follow the instructions there.
In order to change your Apple ID or password for your iCloud account on your iOS device, you need to delete the account from your iOS device first, then add it back using your updated details. (Settings > iCloud, scroll down and hit "Delete Account")
Providing you are simply updating your existing details and not changing to another account, when you delete your account, all the data that is synced with iCloud will also be deleted from the device (but not from iCloud), but will be synced back to your device when you login again.
In order to change your Apple ID or password for your iCloud account on your computer, you need to sign out of the account from your computer first, then sign back in using your updated details. (System Preferences > iCloud, click the sign out button)
In order to change your Apple ID or password for your iTunes account on your iOS device, you need to sign out from your iOS device first, then sign back in using your updated details. (Settings > store, scroll down and tap your ID)
If that doesn't help you might try contacting Apple through iTunes Store Support

TS1702 Does anyone know how to resolve the problem of apps not being able to download in the App Store? After the IOS 6 update I haven't been able to download any apps.

Does anyone know how to resolve the problem of apps not being able to download in the App Store? After the IOS 6 update I haven't been able to download any apps.

Maybe here:
IOS 6 App store crash: Apple Support Communities

Hello, every one. Over the last few days I haven't been able to download any app from the app store. can any one help me, please?

Over the last few days I haven't been able to download any app. can any one help me, please ? thank you.

Andrea...
You posted in the "Using Mac App Store" forum but your profile indicates you are using an iPad so that's what I'll try helping you with.
On the iPad tap Settings > General > Reset > Reset Network Settings
Then restart the iPad. Hold the On/Off Sleep/Wake button down until the red slider appears. Slide your finger across the slider to turn off iPhone. To turn iPhone back on, press and hold the On/Off Sleep/Wake button until the Apple logo appears.
If you still can't download apps, the problem may be your Wi-Fi connection > iOS: Troubleshooting Wi-Fi networks and connections

Can't seem to download any app despite entering the correct password and answering 3 security question but still in the end it comes up the message that my session has timed out no matter what! Please help, many thanks in adv!!

Can't seem to download any app despite entering the correct password and answering 3 security question but still in the end it comes up the message that my session has timed out no matter what! Please help, many thanks in adv!!

Try doing it on your computer with iTunes and then sync to your iPad to see if it clears the problem.

HT5012 I recently got a new ipad air, but have not been able to download any app, not even the free o es, ha tocan i do?

I recently got a new ipad air, but have not been able to download any app, not even the free o es, ha tocan i do?

You are required to provide credit card details to download apps be it free or paid.
Nothing will be deducted from your credit card if the app is free.
There will be a authorizing hold of US$1.00 to verify your account information. It will be credited back to your account later.

I'm not able to download any apps.

Hi everyone,
I'm giving correct postal code during registration of my iphone 3GS.But its not accepting code.I bought my phone from DUBAI but activated in India and living in Nigeria. I'm able to make calls,messages,WIFI,internet.I'm not able to download any apps.Please help me out.
iPhone 3S, iOS 5

Thanks for the prompt response,
I think iTunes store is not available in Nigeria right now !.
http://www.apple.com/ng/itunes/

The company I work for has given me an iPhone, but I haven't been able to download any apps. I've created an apple account, it claimed that it had been verified, but everytime I go to download something, it verifies again and claims there's an error.

The company I work for has given me an iPhone, but I haven't been able to download any apps. I've created an apple ID account, it claimed that it had been verified, but everytime I go to download something, it verifies again and claims there's an error. I've tried this now with 3 different emails, and the message reads: go to the iTunes support page. I've emailed Apple, and they were extremely unhelpful. I was given the most vague responses by Bidyut from the iTunes Store Customer service team. I would just like to be able to use this phone since I'm paying for it.

It might be helpful if you told us exactly what the error was... If you don't give us specifics, the best you're going to get is vague responses.

HT2534 Yes my itunes account was disable because i got charged for unathorized purchases and due to that fact i cannot download any apps or get my music from icloud because my account is disable can you help me please,?

Yes my itunes account was disable because i got charged for unathorized purchases and due to that fact i cannot download any apps or get my music from icloud because my account is disable can you help me please,?

Try contacting the iTunes Store: http://www.apple.com/support/itunes/contact/

I am not able do download any apps from my app, be it paid or free. I don't see an icon for eg FREE to download an app. I just upgraded to i07 0.2, pls guide if there is some miss in setting..

I am not able do download any apps from my app, be it paid or free. I don't see an icon for eg FREE to download an app. I just upgraded to i07 0.2, pls guide if there is some miss in setting..

Jinut21 wrote:
I am not able do download any apps
What happens when you try...? Make sure you are in the iTunes Store for your Country...
If you are... and have a Valid Payment Method associated with your account...
Try This...
Close All Open Apps... Sign Out of Your Account... Perform a Reset... Try again...
Reset ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
http://support.apple.com/kb/ht1430

HT201412 Hi, when I try to download any APP I receive Error Code: 1009 I try it with itunes Does anybody know, what the code 1009 means? Thank you fro helping

Hi,
when I try to download any APP I receive Error Code: 1009
I try it with itunes
Does anybody know, what the code 1009 means?
Thank you for helping

What country are you from?
1009 usually means your IP address originates in a country that does not have access to an App store.

Any ideas as to why my iPhone 3GS wouldn't be receiving any messages or voicemails unless I turn my phone off? Also, it isn't able to open any apps that require the internet.. Help??

Any ideas as to why my iPhone 3GS wouldn't be receiving any messages or voicemails unless I turn my phone off? Also, it isn't able to open any apps that require the internet.. Help??

YOu can try resetting your network or a reboot. To reboot hold down the home/power button together until you see the apple logo and then release. Wait for the phone to boot back up, you won't lose any data.

Why is my security always invalid? I haven't been able to download any apps!

Why is my security always invalid? I haven't been able to download any apps!

Contact iTunes store support: http://www.apple.com/emea/support/itunes/contact.html

HT4623 How come I can not use WIFI to update the new IOS in my iPhone 5 ? the screen pop up " you no longer connection to Internet " . And I won't be able to download any Apps using Wifi, the screen popup " can not connect to iTunes stores " ..

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