HT4623 How do I update to IOS 7.0.2 using my computer and Itunes?  I have upated to V 11.1. and have my Iphone attached to tower but I am unable to install.  "Download and Install" is still grayed out.

How do I update to IOS 7.0.2 using my computer and Itunes?  I have upated to V 11.1. and have my Iphone attached to tower but I am unable to install.  "Download and Install" is still grayed out.

This is a concern amoung many corporate users.  It's going to take somekind of policy change with apple.
Enterprise support:
Call enterprise support  (866) 752-7753  to create  a case ID number

Similar Messages

  • HT4623 How can I update the IOS on my first generation IPAD? There is no software update option in my settings

    How can I update the IOS on my first generation IPAD? There is no software update option in my settings

    See the chart below to determine whether you can upgrade your device and what you can upgrade to. If you do not have a Software Update option present on your iDevice, then you are trying to upgrade to iOS 5 or higher. You will have to connect your device to your computer and open iTunes in order to upgrade.
    IPhone, iPod Touch, and iPad iOS Compatibility Chart
         Device                                       iOS Verson
    iPhone 1                                      iOS 3.1.3
    iPhone 3G                                   iOS 4.2.1
    iPhone 3GS                                 iOS 6.1.x
    iPhone 4                                      iOS 6.1.x
    iPhone 4S                                    iOS 6.1.x
    iPhone 5                                      iOS 6.1.x
    iPod Touch 1                               iOS 3.1.3
    iPod Touch 2                               iOS 4.2.1
    iPod Touch 3                               iOS 5.1.1
    iPod Touch 4                               iOS 6.1.x
    iPod Touch 5                               iOS 6.1.x
    iPad 1                                          iOS 5.1.1
    iPad 2                                          iOS 6.1.x
    iPad 3                                          iOS 6.1.x
    iPad 4                                          iOS 6.1.x
    iPad Mini                                     iOS 6.1.x
    =====================================
    Select the method most appropriate for your situation.
    Upgrading iOS
       1. How to update your iPhone, iPad, or iPod Touch
       2. iPhone Support
       3. iPod Touch Support
       4. iPad Support
         a. Updating Your iOS to Version 6.0.x from iOS 5
              Tap Settings > General > Software Update
         If an update is available there will be an active Update button. If you are current,
         then you will see a gray screen with a message saying your are up to date.
         b. If you are still using iOS 4 — Updating your device to iOS 5 or later.
         c. Resolving update problems
            1. iOS - Unable to update or restore
            2. iOS- Resolving update and restore alert messages

  • HT4623 How do you update iPad iOS under Settings/General/Software if you don't have a software button option?

    How do you update iPad iOS under Settings/General/Software if the Software button is non-existent?

    You do not have iOS 5 on your iPad so you have to update by using a computer via the latest version of iTunes. You can connect the iPad to your computer and launch iTunes. Select the iPad on the left side under the devices heading. Click on the Summary Tab on the right. Click on Check for Update.
    After you update to iOS 5 or later, you will have Software Update in you settings and can update via WiFi OTA. If you have the original iPad - you can only upgrade to iOS 5.1.1.
    How to update to iOS 5 or later.
    http://support.apple.com/kb/HT4972

  • HT4623 how do i update from ios 4 to ios 6 without using itunes?

    i have recently got a iphone 4 but is still on the ios version ios 4.3.3 and need to update it badly! however the softwear update option is not in my settings? help!!

    You will need a computer running iTunes...
    See Here...
    http://support.apple.com/kb/HT4972

  • HT4623 How do I update from iOS 4.2.1

    How do I update my iPad to a current version of iOS?

    Connect to iTunes on the computer you usually Sync with and “ Check for Updates “...
    See the Using iTunes Section Here...
    How to update your iPhone, iPad, or iPod touch

  • HT4623 How do I update my iOS on my iPad that has 5.1 ?  When I go to settings and update, it says everything is up to date as 5.1 iOS. :-(

    I need to update the iOS on my iPad.  There is no option under the settings, general section.

    A first generation iPad can't be updated past 5.1.1. Any device running an iOS version prior to 5.0 must be updated from iTunes on a computer, and if possible, the one it normally syncs with.
    (95271)

  • HT4623 how do I update my iOS from 5.1.1 to 7.0

    Do I have to go to an app store and actually purchase the op sys upgrade?  I have a google tv device and it needs Ios 6.0 or newer to work.

    If you need a newer version of the ipad to access apps you need, you might look into selling your ipad 1. There are many ways you can do this. For example, gazelle.com will give $50.00 cash for any ipad 1 in good condition. Cashforyourmac.com will match that and right now has a holiday bonus of $25.00, so that's a $105.00. Sellyourmac.com will make a cash offer and you can counter it. Cashforyourmac.com will also meet it and give you the $25.00 holiday bonus. All have free shipping.
    You can then put that money toward a new ipad and if you don't want to spend the money on a new one you might want to consider the online only Apple certified refurbished store.It's probably the only place where you can buy a refurbished ipad where each comes with a new front and back cover, a brand new battery, and a full one year warranty including 90 days of phone support and free shipping. Ipad versions come and go on the site, so if you see what you want, buy it fast. If it's not there, be patient. Most will show up again.
    Please note there are many sites/ways to sell your ipad 1. Amazon and others will pay you with gift cards, but then you're restricted to using it on their sites. Too many seem to be sitting on ebay, etc., and you do not get warrantees, etc. in most cases. Some might have been stolen and new owners of them are stuck becasue someone's else's ID and info are on it, so it can't be restored. Google 'places/sites to sell your ipad 1'. There will be many.
    Hope this helps.

  • HT4623 how do you update to iOS if you have an iPhone 3G?

    i have an Iphone 3G and i cant update the software past 4.2.1..... the phone isnt working right and its stopping me from downloading the apps i want eg facebook and viber.
    i had them yesterday but the phone wasnt working right so i had to wipe everything.... now i am unable to download the apps.
    thanks

    Welcome to the Apple Support Communities
    iOS 4.2.1 is the most recent version for an iPhone 3G. If you don't keep your programs on the Mac or PC, you can't install them on the phone

  • HT4623 How do you update the ios on IPHONE3?

    Hi,
    On my IPHONE3 there is no functionality of 'UPDATE SOFTWARE' as per the instruction.
    Is there any other way to update it?
    Cheers,
    Dee

    If your iDevice is using a version of iOS lower than 5, you will need to use iTunes on your syncing computer to perform the upgrade. Use the Apple link below as a guide for the upgrade.
    http://support.apple.com/kb/HT4972
    Also read the instructions from the section entitled "Update your device using iTunes" at the link below.
    http://support.apple.com/kb/HT4623
    Information regarding transferring purchases from your iDevice to iTunes on your syncing computer can be found at the link below.
    http://support.apple.com/kb/ht1848
    NOTE: The iPhone 3G can not be upgraded beyond iOS 4.2.1.

  • How do I update from ios 10.8 to yosemite

    how do I update from ios 10.8 to yosemite

    Make a cloned backup of your current system should you want to go back or if the upgrade isn't successful.
    Upgrading to Yosemite
    Download Yosemite from the App Store. Sign in using your Apple ID. Yosemite is free. The file is quite large, over 5 GBs, so allow some time to download. It would be preferable to use Ethernet because it is nearly four times faster than wireless.
    See App Compatibility Table - RoaringApps.

  • How do I update to ios 4.2

    How do I update to ios 4.2

    Connect it to a computer and check for updates from iTunes. If it's running iOS 3.1.3 and iTunes says that no updates are available for it, you can't.
    (69913)

  • HT4623 When I try to update my iPhone to iOS 7 using iTunes, I click update but a message pops up stating iTunes is up to date. The button on my iPhone to download and install is white and won't respond. How do I update to iOS 7?

    When I try to update my iPhone to iOS 7 using iTunes, I click update but a message pops up stating iTunes is up to date. The button on my iPhone to download and install is white and won't respond. How do I update to iOS 7?

    See Here  >  http://support.apple.com/kb/HT1808

  • I have an iPad that I want to update to IOS 5.1. I have several apps that each were installed using a different iTunes ID. How can I update the IOS without losing the apps?

    I have an iPad that I want to update to IOS 5.1. I have several apps that each were installed using a different iTunes ID. How can I update the IOS without losing the apps?

    To update your phone requires using the latest version of iTunes, on your computer, as well as Internet access. The update to iOS 5.0 or higher is an erase/restore deal, so you not only have to make sure all of the content, currently on your phone, is on your computer and accessible, you need to update iTunes first, have Internet access, then update your phone. There is no way around this fact. You could go to an Apple store or use another computer, but you run the risk of losing all of your data it you do that.

  • HT4623 I have the original iPad and I don't have an option in Settings, General for Software Upates. The App Store only has a Spanish version. Does anyone know how I can update to iOS 5?

    I have the original iPad and I don't have an option in Settings, General for Software Upates. The App Store only has a Spanish version. Does anyone know how I can update to iOS 5?

    If you have an iPad 1, the max iOS is 5.1.1. For newer iPads, the current iOS is 6.0.1. For the iPad Mini the iOS is 6.0.2. The Settings>General>Software Update only appears if you have iOS 5.0 or higher currently installed.
    iOS 5: Updating your device to iOS 5 or Later
    http://support.apple.com/kb/HT4972
    How to install iOS 6
    http://www.macworld.com/article/2010061/hands-on-with-ios-6-installation.html
    iOS: How to update your iPhone, iPad, or iPod touch
    http://support.apple.com/kb/HT4623
    If you are currently running an iOS lower than 5.0, connect the iPad to the computer, open iTunes. Then select the iPad under the Devices heading on the left, click on the Summary tab and then click on Check for Update.
    Tip - If connected to your computer, you may need to disable your firewall and anitvirus software temporarily.  Then download and install the iOS update. Be sure and backup your iPad before the iOS update. After you update an iPad (except iPad 1) to iOS 6.x, the next update can be installed via wifi (i.e., not connected to your computer).
     Cheers, Tom

  • HT4623 There is no "software update" option in my iPad settings So how can I update to IOS 5.1.1?

    There is no "software update" option in my iPad settings So how can I update to IOS 5.1.1?

    You only get the Settings > General > Software Update when you have iOS 5+ installed on the iPad - if you are on iOS 4 then you will need to do the next udpate via your computer's iTunes.
    Updating to iOS 5+ : http://support.apple.com/kb/HT4972

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