HT4623 I am unable to update my ipad to is07 and later, it keeps failing on on download right at the end.
Hi I am currently on operating system is06.1.3 and trying to update to is07.0.2 (or whatever is the latest), each time I try (after backing up to cloud) it gets almost to the end of the load and I get an error message, download failed. Help please.
Hi Colly07!
I have an article here for you that can help you troubleshoot this issue a little further:
iOS: Troubleshooting update and restore issues
http://support.apple.com/kb/TS1275
Take care, and thanks for visiting the Apple Support Communities.
-Braden
Similar Messages
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Hi I'm not unable to update my iPad software as when I go to settings then general I don't have the tab bar that offers me the opportunity to update software. Any ideas why as I am unable to download some apps etc as it says I need a different iOS-
Settings>General>Software Update is only available in IOS 5 and above.
If you are using IOS 4, you need to connect to iTune (computer) to update software.
http://support.apple.com/kb/HT4972 -
I'm trying to update the software on my iPad and my iPhone, I went to setting then general, but I don't see software update icon.
That options comes with iOS 5. Yo need to connect the iPad to your computer and update via iTunes. You need iTunes 10.7 or later on the computer.
iOS 4: Updating your device to iOS 5 or later
BTW, this is the iPod touch forum -
I am unable to update my ipad to ios 5
I am unable to update my ipad to ios5 & 6.....my ipad doesnt even show where to update....help please?
Follow the instructions under "Update your device using iTunes" here: http://support.apple.com/kb/HT4623. (Wireless updating isn't possible unless you are running iOS 5 or higher so you'll have to do this with iTunes.) Also, iOS 5 is no longer available; you'll have to update to iOS 6.0.1 at this point.) Be sure to back up you iPad before updating.
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Unable to update older ipad (model MB292LL) to ios 6 - when checking for update msg says ios 5.1.1 and is already up to date.
That is correct.
You have an original iPad.
iOS 5.1.1 is the end of the line - that is the latest iOS that model can use. -
I am unable to update my ipad mini to the new IOS8,
Please could someone help, what can i do. i am unable to update my ipad mini to the new IOS8
Lacking any specific information, I'll just give you general information for backing up your data and resetting your iPad to its factory default condition, which isn't a bad idea for anyone, no matter what they are doing or what problems they may have - or not have. The first links are for backups and their information. Do an iTunes backup, as it's more complete. Then the last link is for using your iTunes program to do the factory default reset.
Choosing an iOS Backup Method (Should I Use iTunes or iCloud to back up ...)https://support.apple.com/kb/HT5262
Back up and Restore your iOS Device with iCloud or iTunes
http://support.apple.com/kb/ht1766
iTunes: About iOS Backups
http://support.apple.com/kb/ht4946
Create and Delete iPhone, iPad and iPod Touch Backups in iTunes
http://support.apple.com/kb/ht4946
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http://support.apple.com/kb/TS5162
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http://support.apple.com/kb/ht1414 -
I am unable to update my iPad or iPhone.
I am unable to update my iPad or iPhone. Message keeps popping up that paypal is not supported on this device. Please update your account information. I have updated my account and it continues to give me the same message. Please help
So remove PayPal from your iTunes payment info and replace with "None"
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Am unable to update my iPad to IOS 7.1 .
Make sure your iPad is located close to your wifi router so you have an excellect wifi/internet connection.
Are you getting an error message?
iPad: Unable to update or restore
http://support.apple.com/kb/ht4097
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/TS3694
If you can’t update or restore your iOS device
http://support.apple.com/kb/ht1808
Cheers, Tom -
I just tried updating my iPad through iTunes and it said it was unsuccessful and now is telling me to restore my iPad!! why is this and I'm not sure if it did back up because my iPad will not turn on.
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
I have an iphone 5 and have no probs. My old ipod touch is being used by my daughter but she is unable to download games as IOS 4.3 is needed. In settings, the software update option is not there? How can I do the update??
The Settings>General>Software Update comes with iOS 5 and later.
Connect the iPod to your computer and update via iTunes as far as your iPod model allows
iOS: How to update your iPhone, iPad, or iPod touch
A 1G iPod can go to iOS 2.2 via iTunes and iOS 3.1.3 via
Purchasing iOS 3.1 Software Update for iPod touch (1st generation)
https://buy.itunes.apple.com/WebObjects/MZFinance.woa/wa/touchLegacyLandingPage
A 2G to 4.2.1. Requires iTunes version 10.X. If a Mac it requires OSX 10.5.8 or later. With OSX 10.4.11 you can only go to iTunes 9.X which gets you as high as iOS 4.1
A 3G to 5.1.1 Requires iTunes version 10.5 or later
A 4G to 6 Requires iTunes version 10.7 or later. For a Mac, that requires a Mac with OSX 10.6.8 or later
Identifying iPod models
You may have a 2G iPod. Those can only go to iOS 4.2.1.
iPod touch (3rd generation)
iPod touch (3rd generation) features a 3.5-inch (diagonal) widescreen multi-touch display and 32 GB or 64 GB flash drive. You can browse the web with Safari and watch YouTube videos with Wi-Fi. You can also search, preview, and buy songs from the iTunes Wi-Fi Music Store on iPod touch.
The iPod touch (3rd generation) can be distinguished from iPod touch (2nd generation) by looking at the back of the device. In the text below the engraving, look for the model number. iPod touch (2nd generation) is model A1288, and iPod touch (3rd generation) is model A1318. -
I tried to update my ipad through wifi and followed the steps. It says that update is complete however i must connect to itunes and restore the updates but itines says i dont have permission to do so. KIndly assist on the stages to follow. Screen is black ad i unable to work on it.
Kindly give some suggestions
Regards
BanziHello Mayanii,
This display and behavior indicates that the iPad is in recovery mode and must be restored.
If you can't update or restore your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT1808
Cheers,
Allen -
I tried to update my IPAD to IOS6 and it failed following this recover mode will not wortk either. I have reset multiple times and tried recovery again only to get the same error stating that recovery failed. The error states unknown recovery error. My system OS is up to date with OS X 10.7.5. Itunes is up to date with 10.7 (21).
Try:
- Powering off and then back on your router.
- The Additional Information paragraph of
iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
- Change the DNS to either Google's or Open DNS servers
Public DNS — Google Developers
OpenDNS IP Addresses
- Try on another computer/network
- Wait if it is an Apple problem -
I was trying to update my ipad operating system and I thought it was done. When I disconnected it from my computer the ipad went blank then the apple logo appeared midscreen with an elongated oval across the screen under it. Now nothing on the ipad works. I think it was backed up on my computer but I can't find anything that will allow me to sync the two or regain functionality on my ipad. Any suggestions?
Hi,
I would put the ipad in recovery mode and redo the update, once that is done you could restore the ipad from your backup and you would not lose any data.
http://support.apple.com/kb/ht4097
Ricc -
I just updated my iPad to OS5 and all of my apps are gone. What did I do wrong and how can I get them back? Several were paid for. Thanks
If you have failed to make sure that any apps purchased on the iphone were transferred to your computer before updating, then you will have to redownload.
Open itunes store, click Purchased, under Quick Links. -
How do I update my iPad to ios5 I am getting an error mesage -402653081 while backing up the iPad, if I proceed then I will loose all the content of the iPad?
The IOS5 upgrade will erase everything on your iPad, so make sure you have a good backup before you start.
If not, you will just have to reenter all of your settings all over again. Have you ever backed it up successfully?
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