HT4623 I forget my passcode and now my iphone 5 is locked. What shall I do?
I forget my passcode and now my iPhone 5 is locked. What shall I do?
http://support.apple.com/kb/ht1212
Similar Messages
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My daughter has an iphone 3gs and it required an update. So i connected the iphone to itunes for the update and the iphone locked up . I had to reset the iphone back to factory settings and now the iphone will not activate , Please advise what i can do to get this working for her ?
Generally this is a sign that the iPhone had previously been
hacked/modified/jailbroken and the update relocked it to the
original wireless carrier. If this is the case, only that wireless
carrier can unlock your iPhone. You must contact them to see
if they offer unlocking and if you qualify.
Where did you acquire this iPhone?
What wireless carrier did you use before this problem?
Does the app Cydia appear on your iPhone?
What does it say when you look at Settings=>General=>About=>Carrier?
Unauthorized modification of iOS
http://support.apple.com/kb/HT3743 -
Syncing with iTunes and then asked if wanted to update the software version and i clicked yes (update). when update was nearly finished a screen showed up on itunes with an error say " the sim card insertted in this iPhone does not appear to be supprted"
when disconnected and connect it back to the computer - it still shows the same thing. (sim card not compatible with iPhone)
now my iphone is stuck/ frozen on a screen showing a cable pointing towards itunes and emergency call.
now my iPhone itself won't let me go to the home screen (with or without my sim card.)
PLEASE HELP !!!!!!
REALLY NEED HELP !!!!!See more:
http://support.apple.com/kb/ht1808 -
HT1766 I have forgotten my passcode and now the Iphone is disabled.
I thought that the iphone would be disable temporarily and increase in time. However it has now been disabled since 8:30am and it is starting to get annoying!
Can anyone help me?If you've updated to iOS 7.0, & have Find My Phone turned on, you won't be able to use a computer to restore your phone without first turning Find My Phone off...obviously something you can't do if you don't know the passcode. You'll have to first login to iCloud.com & erase the phone, then restore from backup, if you have one.
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Can't remember my password.
FORCE IPAD INTO RECOVERY MODE
1. Turn off iPad
2. Turn on computer and launch iTune (make sure you have the latest version of iTune)
3. Plug USB cable into computer's USB port
4. Hold Home button down and plug the other end of cable into docking port. Do not release button until you see picture of iTune and plug (very important)
5. Release Home button.
ON COMPUTER
6. iTune has detected iPad in recovery mode. You must restore this iPad before it can be used with iTune.
7. Select "Restore iPad"...
Note: Data will be lost -
zzz
What do you mean by Find my iPhone "isn't working?" As long as you enabled it, even if it's offline, you can go to http://icloud.com/find and remote lock or erase it. The actions will take effect when/if the phone comes online. That is the best you can do.
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My daughter has managed to forget her new passcode and now it says iphone disabled connect to itunes, but it wont let me....help!
Hi there esbrewer,
You may find the troubleshooting steps in the article below helpful.
iOS: Forgotten passcode or device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
If the device is not being recognized in iTunes, take a look at the article below for some additional troubleshooting steps.
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/ts1591
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
-Griff W. -
I have a I Phone 3gs, I unfortunately on my home wifi selected forget a network and now I can not access my home network even when I reenter my password how do i correct this?
Hi shelly92555,
I apologize, I'm a bit unclear on your current situation. If you are saying that you are unable to unlock the original iPhone due to a passcode issue, you may find the following article helpful:
Forgot passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support
Regards,
- Brenden -
I forget my passcode , and when i connect it to iTunes it just disconnecting
i forget my passcode , and when i connect it to iTunes it just disconnecting
i did the turn off your phone thing
and every time it works at the beginning then disconnect !
how am i gonna restore my i phone now !Hello AHM.A,
Thanks for using Apple Support Communities.
If your iPhone is not being recognized by iTunes when you're trying to restore it, please follow the steps in the article linked to below.
iPhone, iPad, or iPod touch not recognized in iTunes for Windows - Apple Support
iOS: Device not recognized in iTunes for OS X - Apple Support
Happy Holidays!
Alex H. -
my friend gave me her ipod about 2 years ago. neither of us know the passcode and now we have no way to link it to the original itunes account. is there a way i can reset it so i can use it?
I have tried plugging it in and holding the sleep/wake button and home button at same time and all it does is gives me the "slide to power off" option. Is there anything I can do??? Please Help!
Message was edited by: Unordinary92Try DFU mode and then restore
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
Or try using this program to place the iPod in recovery mode
RecBoot: Easy Way to Put iPhone into Recovery Mode
- Next try the manual install method of:
iDevice Troubleshooting 101 :: iPhone, iPad, iPod touch
Place the iPod in recovery mode after the firmware download is complete and then restore using the instructions in the article. Sometimes recovery mode timeouts and returns to disabled before the firmware download is complete.
- Then try on another computer -
Exchange active synch - I keyed the wrong passcode and now it is not asking for a passcode just tells me that I cannot access my business email.. Is there any way to reset ?
press and hold both the power and home buttons until the apple logo appears and then let them go. Wait till the phone restarts and then try
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my iphone's screen was smashed resulting in not able to unlock passcode and now i can't connect to itunes to synced with my divice before sending in for repair. what can i do
Sorry, there is nothing you can do.
FYI: Damage like that is not covered by warranty, & all Apple will offer you is an out of warranty replacement...cost, in the US, for an iPhone 4, is US $149. -
Hi. I forgot my passcode and now I am unable to unlock my ipod. I tried restoring it using itunes in recovery mode as well as dfu mode but it says unable to restore,unknown error occured (3004). Please help me out. My ipod is locked for one hour now.
Locked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device: Several Alternative Solutions
1. iOS- Forgotten passcode or device disabled after entering wrong passcode
2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
3. Restoring iPod touch after forgotten passcode
4. What to Do If You've Forgotten Your iPhone's Passcode
5. iOS- Understanding passcodes
6. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
Forgotten Restrictions Passcode Help
You will need to restore your device as New to remove a Restrictions passcode. Go through the normal process to restore your device, but when you see the options to restore as New or from a backup, be sure to choose New.
Also, see iTunes- Restoring iOS software. -
If you forget your passcode and do a restore will this gain access again to the unit?
If you forget your passcode and a complete restore, will this gain access to the unit?
Yes. For the screen-lock passcode you can restore from backup. You may have to place the iPod in recovery mode to do the restore. For recovery mode see:
iPhone and iPod touch: Unable to update or restore
Ifyou lost the Restrictions passcode yiou have to restore to factory defaults/new iPod. -
Please help. I can't use my iPhone 4G with it's updated new iOS7. I can't remember my passcode and it stays at "iPhone is disabled". Have I lost the use of my iPhone forever? It's an iPhone not iPad.
Message was edited by: diana135HT4061 Help! I've updated my iPhone 4G with the new iOS7 update and entered the passcode in it and now my iphone is diabled because I can't remember the passcode and the screen keeps showing "iPhone is disabled". Have I lost ever having no access to my iPhone?
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