HT4623 I got an iPhone5 with apple care and it got stolen and I got it back but the person who took It drawed something on the back would that void my apple care?

I got an iPhone5 with apple care and it got stolen and I got it back but the person who took It drawed something on the back would that void my apple care?

probably not.

Similar Messages

  • TS3899 Whenever I send an email, the person who receives it gets something that says References: and a long list on nonsense to do with Gmail before the actual message appears.

    Whenever I send an email, the person who receives it gets something that says References: and a long list on nonsense to do with Gmail before the actual message appears.
    Here is an example....
    References: <[email protected]> <[email protected]> <[email protected]> <[email protected]> <[email protected]> <[email protected]> <[email protected]> <[email protected]> <[email protected]> <[email protected]> <[email protected]> <[email protected]> <[email protected]> <[email protected]> <[email protected]> <[email protected]> <[email protected]> <[email protected]> <[email protected]> <CAM-_T=[email protected]> <BLU0 ,[email protected]> <CAM-_T=CAUP+9GyYG-_ecOazo=[email protected]> <[email protected]> <[email protected]> <[email protected]> <[email protected]> <[email protected]> <[email protected]>
    > Mime-Version: 1.0 (1.0)
    > In-Reply-To: <[email protected]>
    > Content-Type: multipart/alternative;
    > boundary=Apple-Mail-85351E4C-6385-4256-BE9E-27C10517E136
    > Content-Transfer-Encoding: 7bit

    It seems pretty clear to me.
    When you turn off your primary account the only active account the phone can send via is your Gmail account, and that's what you're seeing.
    The question is why do you need to turn off the primary account.. which you answer:
    When that is set up as the primary server and turned on I get a message that says "the recipient was rejected by the server
    That's because your ISP (megalink) is using access controls to manage who sends mail through their mail server. The first thing they're probably doing is using IP address restrictions - essentially saying they'll only relay mail from any machine on their network (including dialup/DSL/etc. customers), but you're not on their network, you're on an AT&T (or Verizon) 3G connection which isn't in their IP address range, and therefore not valid as far as their mail server is concerned.
    The typical solution to this is authentication - by authenticating to their server (via username and password) you identify yourself as a customer and they should relay your messages. So check your phone to ensure that you have authentication enabled for your primary mail account.
    If that fails (e.g. they don't support authenticated SMTP) the next option would be to relay the message through your cell provider's mail server - as an AT&T wireless customer you should be able to relay through AT&T's mail server... likewise for Verizon (or whatever national carrier your iPhone is on). You'll need to check with your carrier's site for the specifics of the mail server address to use.

  • I have a problem with my Iphone 4s since I did my first update at your Itunes, the bluetooth and the WiFi it is not workinhg anymore.  It is sad that companies like apple are not able to support thier sofware and business.  I went to a apple store at Sout

    I have a problem with my Iphone 4s since I did my first update at your Itunes, the bluetooth and the WiFi it is not workinhg anymore.
    It is sad that companies like apple are not able to support thier sofware and business.
    I went to a apple store at South Park, Charlotte NC,
    and found out the worst customer service (in my case)
    They don't have answers and don't understand about  "dont let any customer go away sad or mad"
    I explain to them that I did everything they said to fix the problem, even to dounload the iOS 6.1.3
    that was supposed to fix the problem.
    they said fix the problem in other phones but not in mine.
    So here I am with no wifi and bluetooth, with apple technicians and experts that don't know what to do with the problem that the sofware they developed cause in my iphone 4s.
    and the solution is for me to pay $199.00 US dollars for a problem that I did not cause.
    wich means to buy something else from apple to fix a problem that it is not my fault.
    Great! what a convenient solution.
    I would like to have an answer from you guys and see if someone there have a better answer for me that shows support, values and integrity as a grest company with solutions for your customers.
    Dont think that I want a new phone, I want mine fixed if is possible.
    Thank you very much and God Bless you!

    Apple isnt here. this is a user based forum for technical questions. The solution is to restart, reset, and restore as new which is in the manual after that get it replaced for hard ware failure. if your within your one year warranty its replaced if it is out of the warranty then it is 199$

  • My iphone4 got wet and was working right after but I shut off and have in bowl of rice by dehumidifier. But now it only turns on when plugged in. If I take to an Apple store will they be able to tell me if it's salvageable ?

    My iphone4 got wet and was working right after but I shut off and have in bowl of rice by dehumidifier. But now it only turns on when plugged in. If I take to an Apple store will they be able to tell me if it's salvageable ?

    Apple will not attempt to salvage it. They will offer you a replacement iPhone 4 for $149.

  • How to complain to Apple about the person who repaired my MBA?

    Hi,
    About one month ago my MBA burnt and when I took it to Apple store the told me the SDD and logic bord has problem. The supposed to repair it in 7-10 days but it took 20 days! Anyways, when I took it home, I realised that its speakers does not work. So as I went again to Apple the said to forgot to connect the speaker's cables. They fixed it. Now after a few days I noticed there is a noise from one side of my laptop, near the headphone port. It is really low and I prefer to see how it goes. The problem is the fan. I guess the didn't install it properly or something. Now my MBA is really really hot. As hot as I can't touch some parts of it. So I booked an appointment in Apple store again. But I know they will fix the fan and thats it. But clearly this extra hot damaged CPU and other parts that would later. But they not gonna fix it now as they are all running and seem working. 
    So all these problems are because the person who repaired it did not install parts properly. Otherwise why would all these happen after repairing my MAB ??
    I just wanna know what can I do in this situation? and how to complain?

    Hello Danial.S,
    You need to contact Apple customer care, and make sure you get the customer care 'case number' related to your complaint. Make sure you have all the information related to your machine such as the serial number and so on. If you have had other 'case numbers' related to this machine's serial number, you will want to make a note of those also.
    You should first make an attempt to have the situation resolved at the Apple store where you bought the machine. You will want to speak to a manager or supervisor; remain calm and civil while you explain your situation, and what action(s) you feel would rectify the situation. If the manager/supervisor at the Apple store is unable/unwilling to rectify the situation, it will be time to seek "executive customer relations" assistance.
    When an Apple customer has a persistent problem, which can be proven by the 'case number' from customer service, and the customer contacts an Apple executive (by email) an "executive customer relations" employee will contact you, usually within a few business days, to see if there is a way to rectify the situation.
    You can google apple executive contact information. The customer care line might be able to give you the information.
    Remember to always be polite and civil in your discussions/correspondence with Apple staff.
    All the best.

  • HT5012 I have an iPad Air. The person who transferred  things over from old iPad used his apple address. How is it erased? Thanks

    Dear Apple employees ,
          I have a new.new iPad Air. The person who transferred information from oldest iPad to this one, used his Apple address. How do I erase it.   Thanks

    Please be aware that you are not communicating with Apple when you post in these forums. These are user-to-user support forums, so in almost all cases the only people who will reply to your posts are, like me, your fellow users.
    As to your issue, what do you mean by "used his Apple address"? Are you referring to apps linked to his account? If so, then you can't change that. Apps are permanently tied to the account through which they were purchased. If you want those apps tied to your own Apple ID, you'll need delete them from the iPad and get them again through your own iTunes Store account.
    If, however, you just mean that his Apple ID is coming up in the iTunes Store, App Store, etc. you can change this in the Settings -> iTunes & App Store area. You can similarly change accounts for email, calendars, etc. in the relevent settings.
    If that doesn't address your question, please post back and clarify the situation you are attempting to remedy.
    Regards.

  • I bough a Mac Pro 2010 second hand and deleted all the files without backing up now is asking me for the Apple ID of the person who installed maverick,any ideas

    I bough a Mac Pro 2010 second hand and deleted all the files without backing up now is asking me for the Apple ID of the person who installed maverick,any ideas

    If the Mac's firmware was updated, you can try this Internet Recovery:
    Hold down Command + Option + R during restart or bootup; hold until you see a spinning globe (takes up to 10 minutes). Once in the Utilities window, use Disk utility to wipe the drive, then return to the window and choose to reinstall OS X. If that works, the OS will be installed without being tied to an Apple ID.
    FWIW, if the firmware was updated, you will not be able to use the Snow leopard disk to install - I just did several tests and it does not work. You can, however, possibly install the SL onto an external drive and then clone it to the internal or (if you have a clone), boot from that and clone it back - I just tested that as well.
    If the firmware was not updated, then you can use the SL install disk.

  • I have iphone 4 but not purchase that  from airtel or aircel in india does that void my apple warrenty

    i have iphone 4 but not purchase that  from airtel or aircel in india does that void my apple warrenty, i have purchase from grey market

    Only iPhones sold by authorized resellers in India will be serviced by Airtel or Aircel. If you purchased from an unauthorized source, it's quite possible that the iPhone came from some other country, and would be serviced only in that country. Discovering what country the iPhone was originally sold it will be quite difficult unless the place you purchased it from can tell you.
    So in practical terrms, it's probable that you have no warranty.
    Regards.

  • Can not change the Apple ID email address of the person who had computer before me. Email box is un-editable

    Can not change the Apple ID email address of the person who had computer before me. Email box is un-editable & I wish to use my own account not previous owners.

    If you're trying to update an application, you need to delete it and then download it from your Apple ID. You may want to erase the internal drive and install a fresh OS.
    (97745)

  • I cannot access my Apple TV in WiFi mode. I have used it previously, but it keeps saying it is not connected to the network. My broadband is running. I was able to access Apple TV using an Ethernet cable. I have entered the password as confirmed by my ISP

    I cannot access my Apple TV in WiFi mode. I have used it previously, but it keeps saying it is not connected to the network. My broadband is running. I was able to access Apple TV using an Ethernet cable. I have entered the wireless password as confirmed by my ISP without any success.

    Hi,
    Thanks for trying to solve my problem. It appears that the password I was inserting was incorrect. I now have access.
    Thanks again.

  • TS4009 I upgraded my Icloud storage yesterday by 10GB, but one day later realize I did not need to do so.  The apple advice is to cancel within 15 days for a refund, but does not tell you how to do so.  Anyone know how to contact apple for this purpose?

    I upgraded my Icloud storage yesterday by 10GB, but one day later realize I did not need to do so.  The apple advice is to cancel within 15 days for a refund, but does not tell you how to do so.  Anyone know how to contact apple for this purpose?

    You would have to contact Apple in order to do that. Just use this link to ask Apple for a refund: http://www.apple.com/support/contact/

  • I restore my ipad mini but i cannot locate the first person who made tha account to use the ipad how can you help me? Do i need to go to apple store

    Thank you for the help

    You have to contact the person who still has their Apple ID enabled on the device and have them disable their Apple ID on that device as well as disable Activation Lock.
    See: What to do before selling or giving away your iPhone, iPad, or iPod touch - Apple Support
    See: iCloud: Remove your device from Find My iPhone
    If you cannot locate that person, then you are out of luck and now own an expensive paperweight. I don't know if the receipt would help...it might if it has the unit's serial number on it.

  • Does the person who you gift a song to need an apple id to download?

    does the person who you gift a song to need an apple id to download?
    cheers

    They need an iTunes ID, yes.
    If they do not have one, they can create one redeeming the gift you send them.

  • I am unable to hear anything on my iphone 4 nor can the person i call hear anything when i speak - I think that my ear piece and mike have both got magnetised how do fix the problem

    I am unable to hear anything on my iphone 4 nor can the person i call hear anything when i speak -
    I think that my ear piece and mike have both got magnetised how do fix the problem
    Please help

    I have the same problem!! It lead to many other problems with my phone
    I just arranged a repair with apple. Yes its inconvenient to be without a phone for a while but if your phone is in warranty its good to get it looked at professionally!

  • I have a macbook pro with OSX 10.9.3 and Safari 7.0.4. How do I remove BING FROM SEARCHING when i type something into the search bar

    I have a macbook pro with OSX 10.9.3 and Safari 7.0.4. How do I remove BING FROM SEARCHING when i type something into the search bar

    See below if the search engine setting was changed without your knowledge and you can't change it back.
    You installed the "Genieo/InstallMac" rootkit. The product is a fraud, and the developer knowingly distributes an uninstaller that doesn't work. I suggest the tedious procedure below to disable Genieo. This procedure may leave a few small files behind, but it will permanently deactivate the rootkit (as long as you never reinstall it.)
    Malware is constantly changing to get around the defenses against it. The instructions in this comment are valid as of now, as far as I know. They won't necessarily be valid in the future. Anyone finding this comment a few days or more after it was posted should look for more recent discussions or start a new one.
    Back up all data. You must know how to restore from a backup even if the system becomes unbootable. If you don't know how to do that, or if you don't have any backups, stop here and ask for guidance.
    Step 1
    In the Applications folder, there may (or may not) be an application named "Genieo". Genieo may be partially installed even if this item is absent. If it's present, select it and open the Finder Info window. If it shows that theVersion is less than 2.0, download and install the current version from the genieo.com website. This may seem paradoxical, since the goal is to remove it, but you'll be saving yourself some trouble as well as the risk of putting the system in an unusable state.
    There should be another application in the same folder named "Uninstall Genieo". After updating Genieo, if necessary, launch "Uninstall Genieo" and follow the prompts to remove the "newspaper-style home page." Restart the computer.
    This step does not completely inactivate Genieo.
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    Don't take this step unless you completed Step 1, including the restart, without any error messages. If you didn't find the Genieo application, or if you couldn't complete Step 1 for any reason, stop here and ask for instructions.
    Triple-click anywhere in the line below on this page to select it:
    /Library/Frameworks/GenieoExtra.framework
    Right-click or control-click the line and select
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    If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
    Go ▹ Go to Folder...
    from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.
    A folder should open with an item named "GenieoExtra.framework" selected. Move that item to the Trash. You'll be prompted for your administrator password.
    Move each of these items to the Trash in the same way:
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    /Library/LaunchAgents/com.genieo.engine.plist
    /Library/LaunchAgents/com.genieoinnovation.macextension.plist
    /Library/LaunchDaemons/com.genieoinnovation.macextension.client.plist
    /Library/PrivilegedHelperTools/com.genieoinnovation.macextension.client
    /usr/lib/libgenkit.dylib/usr/lib/libgenkitsa.dylib
    /usr/lib/libimckit.dylib
    /usr/lib/libimckitsa.dylib~/Library/Application Support/com.genieoinnovation.Installer~/Library/LaunchAgents/com.genieo.completer.download.plist
    ~/Library/LaunchAgents/com.genieo.completer.update.plist
    If there are other items with a name that includes "Genieo" or "genieo" alongside any of those listed above, move them as well. There's no need to restart after each one. Some of these items will be absent, in which case you'll get a message that the file can't be found. Skip that item and go on to the next one.
    Restart and empty the Trash. Don't try to empty the Trash until you have restarted.
    Step 3
    From the Safari menu bar, select
    Safari ▹ Preferences... ▹ Extensions
    Uninstall any extensions you don't know you need, including ones called "Genieo" or "Omnibar," and any that have the word "Spigot" or "InstallMac" in the description. If in doubt, uninstall all extensions. Do the equivalent for the Firefox and Chrome browsers, if you use either of those.
    Your web browser(s) should now be working, and you should be able to reset the home page and search engine. If not, stop here and post your results.
    Make sure you don't repeat the mistake that led you to install this software. Chances are you got it from an Internet cesspit such as "Softonic" or "CNET Download." Never visit either of those sites again. You might also have downloaded it from an ad in a page on some other site. The ad has a large green button labeled "Download" or "Download Now" in white letters. The button is designed to confuse people who intend to download something else on the same page. If youever download a file that isn't obviously what you expected, delete it immediately.
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