HT4623 I have an iPhone 4 and for some reason I'm not able to update the software. I go to Settings then General but it doesn't even have a Software Update option. Am I missing something?
I have an iPhone 4 and for some reason I'm not able to update the software. I go to Settings then General but it doesn't even have a Software Update option. Am I missing something?
With iOS 4, the only way to update your software is connected to iTunes. OTA (over the air) updates were not available until iOS 5. You will need to connect your iPhone to a computer and use iTunes to download and install the iOS updates on your iPhone (at least until your iOS version is 5.0 or higher).
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So I have an iphone and for some reason I don't know the password for my Apple ID so I can't download apps and I don't have the password to my email to change it and I don't know the secret questions , what can I do to make a new Apple ID ?
I have the same problem - it is maddening. I rely on this iPad for work so this is not just an annoyance! The above solutions of changing the appleid on the device or on the website do not work.
The old email address no longer exists - I haven't used it in a year probably and I no longer have the account. I logged into the appleid website and there is no trace of the old email address so there is nothing that can be deleted or changed there. On the iPad there is no trace of the old email address so nothing can be deleted there either. I have updated the iPad software and the same problem comes right back. Every 2 seconds I am asked to log in using the old non-existent email. The device is currently useless.
The only recent change to anything was the addition of an Apple TV device, which was set up using the correct login and password.
Does anyone have any ideas? The iPad has been backed up to the iCloud so presumably it now won't recognize the current iCloud account? So restoring may notbe an option? -
I just bought a new printer for my iMac version 10.7 Lion but I am able to install the software but for some reason I am not able to view the printer under system preferences to add the printer. It is connected with the USB cord!! It as if the printer does not show up in the add printer section under system prefernces!!
I checked the manufacturer and apple site to see if my printer is supprted and it said it was!! I am using the HP officedeskjet 4500 G510a-f (HP Officejet 4500 Desktop)!! Still does not show up under add printers please help!!
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I am trying to download the new software for my Iphone the 6.01 iso for some reason it's not working and it's been like this for over 2 months now. it say's that it downloadable but it's not allowing me to do so.
Make sure you have the lattest iTunes installed > hold the power down and the home buttom on your phone at the same time till your phone turns off > turn it back on > plug into your computer > try to redownload and update your phone.
See if that helps.
P.S Holding down your power button and home just soft resets your phone. -
I have Windows 7 and for some reason I cannot install Adobe Type Manager onto my Computer. I need ATM to install the DIN font but am having no luck what so ever. I can see the DIN font in my Dropbox but it is showing up like this:- ._DIN-bold, no file file extension. what am I doing wrong? is it Mac?
(1) Adobe Type Manager (ATM) is not compatible with any version of Windows beyond Windows XP (32-bit, only). Attempting to install ATM on any newer version of Windows may actually disable Window's capability of rendering Type 1 and OpenType CFF fonts, requiring a reinstallation of Windows.
(2) There is no need to use ATM to install any fonts under Windows.
(3) The file name ._DIN-bold is indicative of a MacOS font. These fonts cannot be installed on Windows systems.
- Dov -
# Question
For some reason, I can not delete bookmarks. I did one at a time, then tried 5 or 6 and it worked once then no more. I then tried 1 at a time and it worked once the no more. Why is this happening? This is a brand new computer (Win7) and FF just loaded about 3 hours ago. Do not know how the bookmarks even got in there. Some were ok, but no order and some that were never bookmarks. Looks like FF tried to import some BM's from the Virtual XP installed, but did not get it any where near right. I need to completely delete all of them and install from a saved .html file.Well, I did not see the exact problem that I was having listed in the articles, BUT the problem is solved for now.
I opened FF and the Bookmarks to Organize again. I deleted all of the folders and entries, ONE AT A TIME, AND IT WORKED. Evidently, for what ever reason, FF did not like "Batch" deletes of ANY amount greater than 1 and the HANG UP would occur.
Deleting one at a time then importing the good .html from a good file, loaded the wanted Bookmarks. Yea -
I am using FC Express HD, and for some reason, when I export a Quicktime movie, the final movie will only play audio, and the video is black. I only get the actual video if I export as self contained, or if I exportusing quicktime conversion. Why?
I am using FC Express HD, and for some reason, when I export a Quicktime movie, the final movie will only play audio, and the video is black. I only get the actual video if I export as self contained, or if I exportusing quicktime conversion. Why?
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I purchased 8 songs on September the 18th, for some reason I am not able to dwnload on to my ipod. When I try I get a error that the songs cannot be found. Wha t can I do?
have a look at this support article.
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Help Please!! my computer won't finish my update for my iphone and it says it needs to restore my iphone. I don't know why it is doing this? If I restore the phone with itunes it will wipe out all my media and contacts and I don't want to do that. But I can't use my phone it just shows a pic of a usb port plug in to a itunes note. Can anyone answer how I can get the iphone back to normal because I can't even use it.
Monday I ended up on the phone with Apple Support just to be sure I was doing the right thing and to check my back up info so I could be sure I didn't loose important data. They were very nice and helped me finish the process. When I told the tech that I couldn't download the new update and install from my iphone that is when I went to the computer and that's when I got this recovery mode thing on my phone. He told me there must have been a problem and that is why he thinks I couldn't down load it from the phone. I had to go to ITunes on my computer. Once we did the recovery we were able to check that I had a back up from the day before, so I didn't loose anything. He stayed with me til the process finished. I also found out I can prevent the auto sync for the future by setting the directions on that.
I am good now and my phone is operating fine, with the new update. Thank you all who commented back to me. -
My old Apple ID was tied to an email address that I no longer have access to. My security question answers don't seem to work. Is there any other way to retrieve my password?
I have a new Apple ID - I would love to be able to merge them. Is that possible?You need to contact Apple. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
(90031) -
I upgraded to ios7 and during the installation i chose to use a 4 digit number for added security and now for some reaso i am unable to access the phone. does anyone have any suggestions??
Hello there, BenjyBaron.
The following Knowledge Base article has some pointers for passcode issues on iPhone:
iOS: Forgotten passcode or device disabled after entering wrong passcode
http://support.apple.com/kb/HT1212
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro D. -
Ipad2 came without messages app. Please help me in figuring out why! :)
What version of iOS have you get (Settings > General > About > Version) ? Messages was introduced with iOS 5, so if you aren't on that then you can update to it and you should get the Messages app.
Connect the iPad to your computer's iTnnes and copy any purchases off the iPad via File > Transfer Purchases (you may also want to copy photos off the iPad as well) and then force a backup of the iPad by right-clicking the iPad 'Device' on the left-hand side of iTunes and selecting 'Backup'. You may also want to copy off the iPad any important documents, notes, files etc e.g. via the file sharing section at the bottom of the device's apps tab when connected to iTunes, via wifi, email, dropbox etc - they should be included in the backup, but it's best to have a copy of them outside of the backup just in case.
You can then start the update by selecting the iPad on the left-hand side of iTunes, and on the Summary tab on the right-hand side clicking the Check For Updates button.
Updating to iOS 5+ : http://support.apple.com/kb/HT4972 -
Trying to send pics with mms and for some reason it does not work
Usually Im able to send some pictures while texting with mms however not able to send or receive any pictures since an hour ago... how can this happen, help please
yes I'm still able to receive sms but no pics... the strange thing is i was able to receive them about 2 hours ago... and now not able to receive them... and its the same with the person I'm texting with... which is very strange
Also I've notice that when i send a text it says sending 2 of 2 like its still trying to send the pic very strange -
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This is a user to user forum. But I'm sure Apple would be happy to send you a compatible Bluetooth headset if you purchase one from the Apple Store. You could also order one from someplace like Amazon.com.
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This almost always means there is a hardware failure that requires replacing the phone. However, first try the suggestions in this support article:
iOS: Wi-Fi settings grayed out or dim
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