HT4623 I have just bought an iMac but when I try to connect my iPad with it it comes up with warning message saying I need to download iTunes version 10.6.3 or later. When I check for updates my iPad tells me that its upto date with OSI 6.1.3 how can I fi

Can anyone help? I have bought an iMac but when I try to sync it with my iPad it says I need to update the iPad to version 10.6.3 or later yet when I try to update the iPad it says it has the latest update which is 6.1.3 how can I fix this so I can sync the two?

Its not telling you to update your iPad, its telling you you need to download a recent version itunes on your computer.
Go here to download the newest version of iTunes.
http://www.apple.com/itunes/?cid=OAS-US-DOMAINS-itunes.com

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Problems setting up my TC. Have just bought new iMac(OS 10.6.8) and TC. I set it up. iMac cannot find it. I have tried direct connection with an ethernet cable to Mac or my wireless router but nothing. Just a flashing orange light. Help for a simpleton p

Problems setting up my TC. Have just bought new iMac(OS 10.6.8) and TC. I tried to set it up. iMac cannot find it. I have tried direct connection with an ethernet cable to Mac or direct to my wireless router but nothing. Just a flashing orange light. Help for a simpleton please. Have tried reseting TC, but to no avail.

Just updated from 10.6.7 ---> 10.6.8 and had the same issue. Despite having done a clean install from 10.6 and got everything back off my TC, now Time Machine can't find it!
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But I know its there, as rebooting from 10.6 SL disk shows the backups are still ok?
Hmm, ideas anyone?
SBB

I have just bought and iMac and it was a display model but I'm trying to install iWork apps and its asking me to buy them. Any suggestions please

i have just bought and iMac and it was a display model but I'm trying to install iWork apps and its asking me to buy them. Any suggestions please

If it didn't start up with the Startup Assistant, did you erase the drive and reinstall the OS prior to starting this?
That is the best way to start given that it was a display model.
The free apps are tied to the Mac. If the store downloaded the apps from the App Store, you won't be able to do the same. You might want to contact App Store support: http://www.apple.com/support/mac/app-store/

I have just bought snow leopard, but my computor tells me i am not a intel based mac help

I have just bought snow leopard . but my computer tells me it is no good as my computer is not a intel based mac

I am sorry to hear about your unfortunate mistake Catri. It should not be too difficult to sell your DVD for slightly less than you paid for it. It is too late to help you now but the following may help others reading this post.
Many people are happy with OS X 10.5.8 but if you want to update here is my general advice:
To get information about your Mac click the apple (screen top left) and select About this Mac. This will give you your OS number. Then click More Info to see which Processor you have. If it says PowerPC you cannot upgrade to Snow Leopard and above as these OSs are for Intel only. You can discover more about various Macs at: http://www.apple-history.com/
The OS numbers and names are:
OS X 10.4.x - Tiger
OS X 10.5.x - Leopard
OS X 10.6.x - Snow Leopard
OS X 10.7.x - Lion
OS X 10.8.x - Mountain Lion
If you have an Intel Mac it is well worth upgrading to Snow Leopard now and then considering other options after that.
You can buy Snow Leopard here:
http://store.apple.com/us/product/MC573Z/A
For details about upgrading this to Lion or Mountain Lion see:
http://store.apple.com/us/product/MD256Z/A
In each case check that your Mac complies with the requirements.
If you are not in the US you should use the Change Country link at the bottom of the page.

I have bought a photoshop elements and have installed it on my MacBookPro. I have just bought an iMac and what to install on this computer as well. The iMac does not have a disc drive. I have copied the file onto a remote hard drive and tried to install b

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If you click the link in my first post in this thread, then click "still need help? Contact us" it takes you to a page that looks exactly like the page where you started, but isn't. Select PSE for the program you want help with, click "Activation and Signing In" for the problem area and you will see this:
The gray area below the blue bar is a link to start a chat.

I have just bought a MacBook but can't seem to sync my Contacts or Calendar from my iPhone 3GS to my iTunes, I have tried everything, even the icloud doesn't seem to do it.

I have just bought a MacBook but can't seem to sync my Contacts or Calendar to the Address Book or iCal via iTunes, I have tried everything including watching support videos and putting this into a search engine. Even icloud doesn't seem to be doing it.

If you are trying to sync via iCloud, make sure your MacBook is running OSX Lion 10.7.7, and that you have set up your iPhone as described here: http://www.apple.com/icloud/setup/ and you MacBook as described here: http://www.apple.com/icloud/setup/mac.htm (including turning On Contacts and Calendars as shown in step 3). If you're syncing via iCloud don't check to sync in iTunes too (on the Info tab in iTunes) or you may end up with duplicate data.

I have just bought an iMac

I have just bought an imac, my problem is i cant airplay the iphoto. when ever i turn the icon to apple tv it keeps coming up The airplay device is not compatible with this software. I can airplay music but not photos. The new imacs software are all update.

Call AppleCare.

I have just bought my iMac. It is OSX 10.8.5

Hi I have just bought my imac OS x 10.8.5 Mountain Lion. I am pretty green with the tech side of things. I want to get iphoto for the mac but cant download the latest version as it is for OS X 10.9. Can I get an older version of Iphoto or should I upgrade my software to maverick?
Help?

Who did you buy the system from? Is it new or used?
You could upgrade to 10.9 (Mavericks) that is free. What happens with iPhoto will depend on how you obtained the computer.
regards

I have just bought an iMac, and when I had my PC I had all my mp3 music on external hard drive and used to stream using software called ps3 server and tveristy which used to pick up on my Roberts radio via network wi fi hiw do I get iMac to do it

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I have recently bought a iMac but I do not have the new Mountain Lion installed. Do I have to buy this or am I entitled to a copy for free?

I have recently bought a iMac but I do not have the new Mountain Lion installed. Do I have to buy this or am I entitled to a copy for free?

Am I eligible for the free upgrade?
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Why does "Check for Updates..." show that there are no updates available while I'm using Firefox 3.6.18 and latest version is 5.0.1?

First and foremost, I'd like to clarify that I hardly have any technical knowledge. So pardon me if this comes across as a silly question to the professionals. Here are the details pertaining to this problem as per the best of my limited knowledge:
I'm currently using Mozilla Firefox 3.6.18; previously it was 3.6.13. It was updated to 3.6.13 from 3.6.9 after I clicked on Check for Updates... and it told me that it'd be done when I reboot my system. When I restarted my PC, I was surprised to find that it was downloading the version 3.6.18. I didn't know how much it'd progressed in the process, so I let it finish it. After that, I disabled the option that enables it to download and update on its own, and turned it off. Next time when I started it, it was 3.6.18, but wasn't updating on its own anymore.
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Almost forgot. I tried several times by going to '''Help>Check For Updates...''', but every time it returned the same result: "There are no updates available. Firefox will check periodically for updates." How come no update is available while the version I'm using is 3.6.18 and the latest version is 5.0.1? In short, '''Check for Updates...''' didn't help either. (Even when I updated it last time, shouldn't it have updated itself from version 3.6.13 to 5.0.1 directly?)
So, can anyone suggest a way by which I won't lose my bookmarks and would be able to update to the latest version directly too? An answer that wouldn't involve removing the current version and installing the latest one, but directly update to it (it's okay if it needs downloading) would be more welcome. I know that the bookmarks can be saved in a file and all, but I'd like to know if it's possible as it happened for my current version from previous version. (It downloaded and updated itself on its own, disturbing nothing, not even logged me out of certain accounts where I stay logged in. The only problem there was that it wasn't updating directly to the latest version.)
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BTW, I'm having no problems with 3.6.18 but after learning about the existence of version 5.0.1, I'm a bit too eager to lay my hands over it.
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When I try to open a document created in Pages, I get an error message saying "[Document Name" can't be opened." I don't want to lose hours of work; has anyone else encountered this?

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Quit Pages, locate the file and Drag it to the Desktop (or to the Trash).
Restart Pages and attempt to open one of the files.
If all is well, Trash the plist file and empty the Trash.
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Regards,
Barry

I can't update my 3gs iPhone through itunes as it says I need to download latest versions which I've done so I'm in a loop. I'm using a Macbook Pro 10.5.8

I can't update my 3gs iPhone through itunes as it says I need to download latest versions which I've done so I'm in a loop. I'm using a Macbook Pro 10.5.8

Ahhh, the mysteries of software updating...glad it is working for you now. Sometimes you just have to be persistent until iTunes figures out you aren't going to go away.
So, are you now updating the iPhone to iOS 5.0.1?
If you already have 5.0 and a wireless connection you don't need to use iTunes to update to 5.0.1...the wireless update only means a file of about 38 MB, while via iTunes it is the entire iOS and about 730 MB...big time difference.
Hope all goes well for you.

I just got the new ipod touch, however it says i need to download itunes 10.1 however, when i do so... this is what it says Couldn't open "Install iTunes.pkg". This package type requires Mac OS X 10.5.

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From the box the ipod came in:
System Requirements
USB 2.0
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Mac: OS X v10.5.8 or later
PC: Windows 7, Windows Vista, or Windows XP Home or Professional (SP3) or later
Broadband Internet access required; fees may apply"

HT4623 I bought an ipad from a friend and I was trying to put in apps and they won't go in because it says I need higher than the 5.1.1. I check for updates and it tells me it is up to date on both itunes and the ipad itself. I have latest itunes.

I have been trying to put in new apps but it says I need a newer ios version. It currently has 5.1.1. I have tried resetting it back to factory. I have tried updating it through itunes and the ipad and they both say it is up to date.

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(100805)

HT4623 I have just bought an iMac but when I try to connect my iPad with it it comes up with warning message saying I need to download iTunes version 10.6.3 or later. When I check for updates my iPad tells me that its upto date with OSI 6.1.3 how can I fi

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