HT4623 I have tried to download and install the new IOS7 to my IPhone 4 three times but nothing happened. What do I do next? I no longer have a "1" on my settings.

I tried to download and install the new IOS7 software to my IPhone 4 three times but nothing happened. What do I do next? I no longer have a "1" by my settings.

Okay genius, try reading before posting.
These are user to user technical support forums.
No one here sent you any notification or posted any such website.
Plug the device into a computer running iTunes and update.

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HT4623 i have downloaded and installed the new ios7 software on my iphone 4s but im having trouble getting through the activation process i keep getting the message "iphone could not be activated because the activation server cannot be reached"? help??

I have downloaded and installed the new ios7 software on my iphone 4s but im having trouble getting through the activation process i keep getting the message "iphone could not be activated because the activation server cannot be reached"? any suggestions?

The activation servers are probably overloaded with everyone trying to update to iOS 7 today. You might need to wait and try again later.

I am changing laptops and have tried to download and install Acobat 9 Standard from the Adobe website, but get message that my serial number is invalid. I log in and double check my account and it shows as a valid serial number. Now what?

I am changing laptops and have tried to download and install Acrobat 9 Standard from the Adobe website, but get message that my serial number is invalid. I log in and double check my account and it shows as a valid serial number. Now what?

If you had it on a laptop that crashed and you threw away, it is still considered as activated on that machine. YOu should contact Adobe by chat or by phone and have them deactivate for you.
Here is a link to a page with options to help make contact:
http://www.adobe.com/support/download-install/supportinfo/
If you are getting a message that indicates the serial number is not valid, you should look thru the following:
Error "The serial number is not valid for this product" | Creative Suite
http://helpx.adobe.com/creative-suite/kb/error-serial-number-valid-product.html

TS5376 I'm having a problem with downloading and installing the new version of itunes for windows (11.1.4) I have done everything the troubleshooting article has said and it is still not working properly.

'm having a problem with downloading and installing the new version of itunes for windows (11.1.4) I have done everything the troubleshooting article has said and it is still not working properly. I have even done a repair to see if that works and it has not. Has anyone else found a new way to get it working?

Try Troubleshooting issues with iTunes for Windows updates.
tt2

I just downloaded and installed the new iTunes on a Toshiba Satelite of some age. It was just completely reformated and updated with XP. iTunes will not open. The terms page comes up and when I agree it disappears. I have uninstalled and reinstalled.

I just downloaded and installed the new iTunes on a Toshiba Satelite of some age. It was just completely reformated and updated with XP. iTunes will not open. The terms page comes up and when I agree it disappears. I have uninstalled and reinstalled.

Perhaps something here will help:
http://support.apple.com/kb/TS1421
Regards.

HT2693 I am trying to download and install the iOS 7.1 software that was sent thought general on my iPad 4 th generation it keeps saying there was an error downloading it, what do I do now?

I am trying to download and install the iOS 7.1 software that was sent thought general on my iPad 4 th generation it keeps saying there was an error downloading it, what do I do now?

First try resetting your iPad and then try updating again.
Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.
If it still will not work, try updating using iTunes. But before you do that, disable your firewall and your antivirus software, then try the update again.

HT1349 Trying to download and install the latest version of itunes but at install i get"older version of Bonjour connot be removed" then asks me to contact tech support and download is stopped.

Trying to download and install the latest version of itunes but at install i get"older version of Bonjour connot be removed" then asks me to contact tech support and download is stopped.

Download the Windows Installer CleanUp utility from the following page (use one of the links under the thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
To install the utility, doubleclick the msicuu2.exe file you downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any Bonjour entries and click "Remove", as per the following screenshot:
Quit out of CleanUp, restart the PC and try another install. Does it go through this time?

HT1222 how do I download and install the software update on my iphone?

Hello,
I would like to know how do I download and install the software update on my iphone?

wireless upgrade is possible with iOS 5 or later I think

I downloaded and installed the new version of Safari. I HATE IT! How do I uninstall it?

I am finding it impossible to scroll on any website with the new version of Safari I downloaded and installed. I have to switch back and forth between tabs to make the scroll bar appear on the right side. Then, I have to rush to click on it or it disappears and I have to start all over again. Most of the time I get the horizontal arrow which doesn't help.
As an example, I want to go to the bottom of this page, but cannot find a scroll bar to scroll to the bottom of the window. I want to uninstall it and go back to use

Awesome, it surely pays off to have a son who knows his way around a Mac. I simply assumed that you are using OSX Mavericks, but I am pretty sure that one always had some control over the scrolling preferences. If you get tired of two-finger scrolling, see screenshot below using OSX 10.9.2.

I have tried to download and install Acrobat XI more than twice. Keeps rolling back. Why?

I downloaded and tried to install. I went to regedit and cleared all adobe acrobat references. It keeps rolling the files back. No go. Any ideas?

Nobody can know. Calling your info vague would be an understatement. You need to provide much more details like system info and at which point it is rolling back.
Mylenium

I have tried to download and install Firefox 3.16 (US version) on a XP system three times. The program installs normally but cannot be launched. Clicking on the shortcut or even on the firefox.exe in Windows Explorer does not launch the program.

I had a similar problem on a Windows 7 system, but there I succeeded after a second attempt. On the XP system I desinstalled the Firefox program before every new attempt. But no way. Firefox appears in the Program groups in System Information, so I suppose the program is normally installed. Intelliguard of PC Tools was temporarily disabled, so that is not the problem. Skype is version 5. Is there a registry problem?

I have tried it many times now. I get the alert that I should seriously upgrade, so being a dutiful Firefox and Mozilla user, I try. My iBook G4, several years old now, won't launch it.

I have downloaded the new Firefox 4 but it will not open and i have tried to uninstall and reinstall the new version.

I have tried 8 to 10 times to uninstall and reinstall Firefox 4. I have since checked my firewall settings and firefox is allowed. It simply just will not open for me. I previously have had firefox and it was simply an update from the 3.6 version. I have websites i need to used saved under my bookmarks and cannot access them in internet explorer

Check out this thread: Downloaded Lightroom CC but only get a quick flash of the startup screen then nothing, Lightroom 5 still working.

I have updated Firefox, downloaded and install the update but everytime I open Firefox, I am told that I do not have the latest version, why?

I have downloaded the update and installed it a few times and I still have the same issue, (not having the latest version). I am running windows XP.

If you see the message in here: www.google.com/firefox
'''you are updated '''see your user agent :
Mozilla/5.0 (Windows NT 5.1; rv:9.0.1) Gecko/20100101 '''Firefox/9.0.1'''
all you have to do is to '''set another page as the home page''', as '''cor-el '''said with very detailed explanation in [https://support.mozilla.org/en-US/questions/905310 here]
'''copied from cor-el reply:'''
"That text about not running the latest Firefox version is hardcoded on the www.google.com/firefox site that previous Firefox used as the home page and Google doesn't seem to maintain that page anymore. Current Firefox versions no longer use that Google site as the home page, but use the build-in about:home page as the home page. So Google assumes that you use an older Firefox version if you still visit that site and warns you about that and suggests to update. You can use another page as the home page like about:home or www.google.com or www.google.com/ig (iGoogle)."
[https://support.mozilla.org/en-US/kb/How%20to%20set%20the%20home%20page How to set the home page]
thank you
Please mark "Solved" the answer that really solve the problem, to help others with a similar problem.

Even when I download and install the new version of firefox, I get the messsage that I don't have the new version.

how do I know if I have the new version installed?

Hi janeginsburg,
Looking at your system details, you are running the latest version. You may see that message below the Google search box on www.google.com/firefox which is the old Firefox default home page. That page is no longer being maintained by Google.
You should try changing your home page to:
about:home
If you don't know how to change the home page, you should take a look at the Knowledge Base article [[How to set the home page]].
Hopefully this helps

Since updating to iOS 6 on my ipad i am unable to connect to the internet, itunes or the app store. I have tried many suggestions about changing the dat, logging in/out of itunes etc but nothing has worked! Please help :)

Since updating my ipad to iOS 6 a few days ago i can't seem to get onto the internet, the app store or itunes, nor can i update to iOS7!! I sent an email to apple support and they said we don't handle these issues and redirected me back to the help forums which i have already seen and tried everything other people have suggested and nothing has worked (changing date, signing in/out of itunes etc). When i go to app store the screen is blank, in itunes it just keeps saying loading but never gets anywhere and same with the internet! When i go to settings to update to iOS 7.0.4 it says software update unavailable, try again later. Not sure what to do now. Nothing works, can't use my apps, facebook, music etc. Will contact apple again and try get some answers. But thanks for any info

Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are droping internet connection)
    •    Launch Settings app
    •    Tap on Wi-Fi
    •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
    •    In the window that opens, tap on the Renew Lease button
6. Potential Quick Fixes When Your iPad Won’t Connect to Your Wifi Network
http://ipadinsight.com/ipad-tips-tricks/potential-quick-fixes-when-your-ipad-won t-connect-to-your-wifi-network/
~~~~~~~~~~~~~~~~~~~~~~~~~
Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are droping internet connection)
    •    Launch Settings app
    •    Tap on Wi-Fi
    •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
    •    In the window that opens, tap on the Renew Lease button
6. Potential Quick Fixes When Your iPad Won’t Connect to Your Wifi Network
http://ipadinsight.com/ipad-tips-tricks/potential-quick-fixes-when-your-ipad-won t-connect-to-your-wifi-network/
~~~~~~~~~~~~~~~~~~~~~~~~~
Fix WiFi Issue for iOS 7
http://ipadnerds.com/fix-wifi-issue-ios-7/
Fix WiFi Issue for iOS 7
http://ipadnerds.com/fix-wifi-issue-ios-7/
iOS 6 Wifi Problems/Fixes
Wi-Fi Fix for iOS 6
https://discussions.apple.com/thread/4823738?tstart=240
How To: Workaround iPad Wi-Fi Issues
http://www.theipadfan.com/workaround-ipad-wifi-issues/
Another Fix For iOS 6 WiFi Problems
http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
How to Boost Your Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Boost-Your-Wi-Fi-Signal.h tm
Troubleshooting a Weak Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/Troubleshooting-A-Weak-Wi-Fi-Sig nal.htm
How to Fix a Poor Wi-Fi Signal on Your iPad
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Connect iPad to Wi-Fi (with troubleshooting info)
http://thehowto.wikidot.com/wifi-connect-ipad
10 Ways to Boost Your Wireless Signal
http://www.pcmag.com/article2/0,2817,2372811,00.asp
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
Some Wi-Fi losses may stem from a problematic interaction between Wi-Fi and cellular data connections. Numerous users have found that turning off Cellular Data in Settings gets their Wi-Fi working again.
You may have many apps open which can possibly cause the slowdown and possibly the loss of wifi. In iOS 4-6 double tap your Home button & at the bottom of the screen you will see the icons of all open apps. Close those you are not using by pressing on an icon until all icons wiggle - then tap the minus sign. For iOS 7 users, there’s an easy way to see which apps are open in order to close them. By double-tapping the home button on your iPhone or iPad, the new multitasking feature in iOS 7 shows full page previews of all your open apps. Simply scroll horizontally to see all your apps, and close the apps with a simple flick towards the top of the screen.
Wi-Fi or Bluetooth settings grayed out or dim
http://support.apple.com/kb/TS1559
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

HT4623 I have tried to download and install the new IOS7 to my IPhone 4 three times but nothing happened. What do I do next? I no longer have a "1" on my settings.

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