HT4623 i have wi fi my ipad usually lets me check my email. but now it keeps telling me connection to the server failed. i have tried reboot what else can I do?
I HAVE WI FI MY IPAD USUALLY LETS ME CHECK MY EMAIL. BUT NOW IT KEEPS TELLING ME CONNECTION TO THE SERVER CANNOT BE FOUND
1. Turn router off for 30 seconds and on again
2. Settings>General>Reset>Reset Network Settings
Similar Messages
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I got an iPad mini over Christmas and have had no issues setting up/managing my email until yesterday. I've had my Exchange email working for almost a month, and yesterday I stopped getting emails and getting the error: "Cannot Get Mail. The connection to the server failed."
I tried resetting the device (multiple times) and deleting and recreating the Exchange account (multiple times). This is getting annoying because it worked fine up until yesterday. I'm not aware of any updates to the device, or any changes that have occurred since yesterday.Due to a screen issue, I had my iPhone 5 replaced two days ago. I repeated deleted the mail account and kept adding it but this did not make any difference. When I attempted to setup the new phone with my Google (Gmail via exchange active sync) accounts I was receiving this same "Cannot Get Mail" error. From what I was able to gather, this problem should be affecting Gmail accounts set up via Exchange. When originally purchasing the phone I was assisted and directed to set up my Gmail account through Exchange because it had the ability to use "ActiveSync" and push not only mail and calendars, but all of my contacts as well. I found this article regarding the subject.
http://www.pcmag.com/article2/0,2817,2413283,00.asp
What it came down to was having to delete my Gmail via Exchange account and separate it into two different accounts, a regular gmail account for my mail and a CardDAV account for my contacts.
Here is what I did. Google is changing their system and for new registrars Exchange ActiveSync will not work so you will be unable to register your account via Exchange and have your mail, calenders, and contacts all pushed together. I find this change really annoying. If you are having problems accessing your contacts after deleting the mail account, like I was, here is the work around.
To circumvent this issue go to Setting > Mail, Contacts, Calendars > Add Account > Other > Add CardDAV Account: Under server ender google.com, then your email user name and password, then click next to verify the information.
I hope this helps. -
HI, I just bought an iPhone 4S. Although my iPad and other iPhone 3GS connect to our server (SBS2003) I cannot get through. It checks all items in the connection and then I get the message :Cannot get mail, the connection to the server failed." I Tried everything, rebooting, reset all iPhone, etc. All Apple devices work perfectly expect mine. Please advise
Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
Additional things to try.
Turn Off your iPad. Then turn Off (disconnect power cord) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
On your iPad go to Settings > General > Reset > Reset network settings and see if that enables you to connect.
If none of the above suggestions work, look at this link.
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Cheers, Tom -
I Cannot receive email on my iPad. I have deleted the app and re added it. What else can I do?
Which app was that? Like Jim states, the built-in Mail app cannot be deleted, but if you have installed alternate means, such as the Gmail app, those are not deletion-protected.
If you can successfully log in via a web interface to your mail account (thereby confirming that login credentials are valid and working), have you tried setting up the equivalent mailbox in the default Mail app? I currently have 9 different mail accounts/mailboxes accessible via the Mail app on both the iPad 4 and the iPhone 5 (3 are Microsoft Office365, 5 are Google corporate and the last is my ages-old Apple account), all in perfect sync. -
Hello,
I bought a used Apple IPHONE 4S about 6 weeks ago. For all this past period, it was working beautifully. This morning, I started having poblems with connecting JUST on OUTLOOK or Hotmail and on Microsoft Exchange. All other programs, such as Gmail, Yahoo as well as other apps, such as Facebook, Whatsapp, Facetime, are ALL working properly.
the One problem I am having is when I try to log onto my Outlook ( ex Hotmail) account, I get a window with the following warning:
"CANNOT GET MAIL. THE CONNECTION TO THE SERVER FAILED"
I have done everything to solve it from taking out the card to switching it off to resetting the network to deleting my account to re-starting ..NOTHING worked.
PLEASE can you advise me what to do? The Network server was working great. So what happened and how can i fix it?
Thank you
Nina ...The issue isn't with Apple/iphone or your network.
The issue is with Hotmail, there have been a ton of threads on this already with other user having issues.
You'll have to wait until hotmail resolves the issue.
link http://status.live.com/ -
I keep getting an error pop-up when I try to access my email. The pop-up says Cannot Get Mail The connection to the server failed. I get this pop-up on both my iPhone 5 and my iPad. I can still access my email, but the pop-up is real annoying. Can someone please help me with this? -Stu
Hi StuNYC,
Welcome to Apple Support Communities.
It sounds like you're seeing an alert message when opening Mail on your iOS devices. Do you have multiple email accounts setup on the devices? Take a look at the article below, it provides suggestions that will resolve most issues that cause an alert like that to appear in when starting the Mail app.
iOS: Troubleshooting Mail
http://support.apple.com/kb/ts3899
I hope this helps.
-Jason -
I have updated my ipad. Any ideas on what I can do?
Trouble: On my I Pad I get the message: Cannot get mail. Connection to the server failed.READ OTHER POSTS. THANK YOU. IT WAS ONE OF MY EMAIL ACCOUNTS.
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For the ipad 2, what do you do when it says connection to the server failed?
For the ipad 2, what do you do when it says connection to the server failed ? This has happened for the past two days. I have changed nothing. It happens at home and at work. What do you do? What has happened? Thank you.
What are you trying to do when you get this error message? Is it related to mail, connecting to the iTunes store, Facebook/iMessage, your internet ISP? All of these are different servers.
Cheers, Tom -
HT4519 I have a yahoo email account and i keep getting an "error connection to the server failed"
The email account i have always used on my ipad mini is through yahoo. Now i keep getting an error "connection to the server failed" when trying to access my email.
its a common message but could be due to several possible causes
try this
close the mail app by double tapping the home button, swipe the screen until you see the large icon of the mail app. Swipe the app up and off the screen to close. Tap the home button to return to home screen. Open mail app again.
if that didn't work, then...
Reboot device by pressing both the home button and sleep/wake (power) buttons at the same time for 10-15 seconds until the apple logo appears on the screen, then let go.
If that doesn't work then reset the device by going to settings/general/reset/reset all settings (or for network connection issues 'reset network settings').
(no media or data will be deleted from the device, this will only take a minute).
Unplug your wifi router for 5-10 minutes and at the same time reset settings on the ipad
settings/general/reset/reset all settings
(no data will be lost) -
I have tried and tried to update. I cleared almost all pictures, and deleted games. It still says the same thing. I still have 5gb. What else can I do?
Try this:
1. Backup iPad
2. Restore to Factory Default (Settings>General>Reset>Erase all content and settings)
3. Update to IOS 7.0.4
4. Restore from backup -
After a one week logout and shutdown my macpro 1,1 laptop running OSx 10.6.8 shows a black screen at startup attempts. The battery is fully charged and both resetting the power manager and zapping the PRAM have failed to permit startup. What else can I try?
Startup – Black screen with cursor
Startup Issues - Resolve
Startup Issues - Resolve (2) -
My iphone 5 everytime i go into mail it comes up with - Cannot get Mail - the connection to the server failed- i then have to click ok - I am still receiving mail - it is driving me mad having to click this everytime - anybody else had the same problem and have found a solution - only stated happening since iPhone was updated .
Hello there, Badboymbc.
The following Knowledge Base article provides some steps for troubleshooting mail on your iOS device:
iOS: Troubleshooting Mail
http://support.apple.com/kb/TS3899
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
I have been receiving the message ' Cannot get mail. The connection to the server failed' but I am connected to WIFI. I have also been receiving 'Cannot send mail, an error occurred while delivering this message.
Hmm, that's odd JeanEB. The error message referts to the connection to your email server not to cellular data or connection to wi-fi. Go to Settings>Mail, Contacts, Calendars> Select your account and type in your password again. If this doesn't resolve it, delete/re-add the email account.
AdaS_VZW
Follow us on Twitter at @VZWSupport -
i have signed in to my mail on my ipod but it keeps saying 'the connection to the server failed' and i cannot receive or send anything what should i do?
Did it work on the iPod before?
Can you access that mail account on other devices?
Have you looked at the previous discussions listed on the right side of this page under the heading "More Like This"? -
I purchased a new iPad 128gb but I get an error message " can not get mail the connection to the server failed"
Can anyone tell me what this means?Hi there Paradise bound,
You may find the troubleshooting steps in the article below helpful.
iOS: Troubleshooting Mail
http://support.apple.com/kb/ts3899
-Griff W.
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