HT4623 I recently updated my iPhone 5 to iOS 6.1 and lost all of my contacts. My phone was less than 30 days old and I did not have an account with iCloud prior to the back-up. Any way to restore my contacts or are they lost forever?

I recently updated my iPhone 5 to iOS 6.1 and lost all of my contacts. My phone was less than 30 days old and I did not have an account with iCloud prior to the back-up. Any way to restore my contacts or are they lost forever?

I have the exact same problem. I did the update on my iPhone 5 yesterday, opted for the iCloud set up in the update and then it wiped my contacts. They are not on my phone or in the cloud...

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HT5704 My network connection is: HSDPA. I do not have a faster connection within 200km radius. Is there any way how I can download the iSO 6.1.3 to update my iPad?

My network connection is: HSDPA. I do not have a faster connection within 200km radius. Is there any way how I can download the iSO 6.1.3 to update my iPad?

Connect your iPad to iTunes on your computer.
http://support.apple.com/kb/HT4623 - Scroll down to Update your device using iTunes

My aunt recently upgraded her software to ios 6 and lost all of her contacts. However, when I updated my software this did NOT happen. She hasn't backed up to iCloud, so does anyone know of a way to restore her contacts without the iCloud?

My aunt recently upgraded her software to ios 6 and lost all of her contacts. However, when I updated my software this did NOT happen. She hasn't backed up to iCloud, so does anyone know of a way to restore her contacts without the iCloud?

Her contacts would be wherever she put them
The iphone is designed to be synced to your computer or cloud service regularly. If she failed to do this, then they are likely gone.

I recently updated my iPhone to IOS 8 and it said I need the latest version of iTunes to sync and back up however my computer won't allow it what do I do !?? Anything helps!!!

I recently updated my iPhone to IOS 8 and it said I need the latest version of iTunes to sync and back up however my computer won't allow it what do I do !?? Anything helps!!!

If it's in recovery mode, the data is already gone. Why did you never back up your important data?

Will updating my iphone 5s from 7.1.2 to 8.2 lock it. my phone was initially locked.my friend brought it from usa.i gave a computer vendor rs 5000 and he said he will factory unlock the iphone.so it was unlocked in this way.its not softwared unlocked

will updating my iphone 5s from 7.1.2 to 8.2 lock it. my phone was initially locked.my friend brought it from usa.i gave a computer vendor rs 5000 and he said he will factory unlock the iphone.so it was unlocked in this way.its not software unlocked nor it is jailbraked.that vendor said that he will factory unlock it.wat i know is that there are some online sites which take some amount (equal to what i paid 50$ )and officially and factory unlock it
so can u plz help me regarding this issue
its working absolutely fine on 7.1.2

i am from pakistan
my friend got it unlocked from hyderabad ,there the mobile guy assured us that he will factory unlock it for rs 5000.. he just took the imei number and in 3 days iphone 5s was unlocked. he didnt take the phone so i knew he didnt jailbreak it or did some hacking stuff .. i have the box with me too with all accessories.but my friend doesnt know which carrier to it was locked....as his friend gave it to him from usa
on reading problems on net i just stopped the update via wi fi.fearing it will be locked again :/
but i think its orignal carrieer was At&T

I recently updated my IPhone to IOS 7 and now it will not connect to my iTunes

I recently updated my IPhone to IOS 7 and now it will not connect to my iTunes.

You updated you're phone to 7.0.6? Thats impossible since you can only update to the newest OS version Apple released which is currently 7.1.1. Unless you updated before April 22 and just now posting you're question.

Ever since I upgraded to IOS 7 on my iPad, it does not remember my passwords, even though I check "keep me signed on". Is there a setting somewhere that I am missing? I did not have this issue with the previous OS. Thank you.

Ever since I upgraded to IOS 7 on my iPad2, it does not remember my passwords, even though I check "keep me signed on". Is there a setting somewhere that I am missing? I did not have this issue with the previous OS. Thank you.

Thank you, James, but I do have a WiFi connection on the iPad mini. The Numbers files update on my iPad third generation and iPhone just fine when connected to the same network.
Do you have any other suggestions?
Thank you!

I have the new iOS 6.1.2 on my iPad. My wifi connects to my home network but keeps dropping it and won't reconnect. Did not have this problem with previous iOS.

I have the new iOS 6.1.2 on my iPad. My wifi connects to my home network but keeps dropping it and won't reconnect. Did not have this problem with previous iOS. Apple, you have a quality assurance issue. Don't be like Microsoft where they send out pieces of junk with testing it.

Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on the router
- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

My power button has stopped working - seems to have lost it's 'spring'. My phone is over a year old and out of warrenty - any options?

My power button has stopped working - seems to have lost it's 'spring'. My phone is over a year old and out of warrenty - any options? It also seems to be going thru the battery in less than a day which was never the case. Are these two situations related?

I don't know if they are related or not, but I'd take it in to an Apple store. They might be gracious and offer to replace it, or at the least, it may be eligible for an out-of-warranty replacement at a reduced fee (currently $149.00 for the iPhone 4, 3Gs, 3G, and original - you get a refurb as replacement).

I recently created a new Appleid and then the password to my old Appleid suddenly did not work. When I tried to reset the password I do not receive the email with the link and Apple does not either recognize my birthday. What to do?

I recently created a new Appleid and then the password to my old Appleid suddenly did not work. When I tried to reset the password I do not receive the email with the link and Apple does not either recognize my birthday. What to do?

Hi ingaosk,
Thanks for the question. Based on what you stated, it seems like you did not receive the reset email. I would recommend that you read this article, it may be able to help you isolate or resolve the issue.
If you didn't receive your Apple ID verification or reset email - Apple Support
Thanks for using Apple Support Communities.
Cheers,
Mario

HT1553 My motherboard failed and was replaced at the Apple store but I did not have my backup with me for the tech to download. When I try to download, a window comes up that the volume has the wrong case sensitivity and will not download. Thank you for a

I did not have my backup with me when my hard drive failed and was replaced at the Apple store. Now it will not download to my new hard drive. A message says that "the volume has the worng case sensitivity for a backup". How can I resore my data from the backup?
Thank you

This is a user-supported board. You are not addressing Apple here. Nor is it a good idea to post your private information to a public forum. You should edit your post immediately.
Unfortunately no one here can access your support history. You must respond to the emails directly.

HT1849 I bought too many songs from the album so balance was less than $1.29 and now the complete my album link is not there. What can I do?

I bought too many songs from the album so balance was less than $1.29 and now the complete my album link is not there. What can I do to pay the balance only?

"Note: if you previously acquired a certain number of single tracks from the same album that the Complete My Album price would be less than the current price for a single song (a single video for a video album), you will not be able to purchase the remaining tracks using Complete My Album.
iTunes Store: Complete My Album Frequently Asked Questions (FAQ)

HT4623 When I updated my iPhone to iOS 6.1.3, somehow the iTunes App did not make it back to my iPhone. So, I now have an iPhone without the iTunes App. All other apps are on my iPhone. How do I get back my iTunes App, so I can continue buying music an

When I updated my iPhone to iOS 6.1.3, somehow the iTunes App did not make it back to my iPhone. So, I now have an iPhone without the iTunes App. All other apps are on my iPhone. How do I get back my iTunes App, so I can continue buying music and flix?

Check the General -> Restrictions settings and see if perhaps the iTunes app is turned off there. If not, the app may have been inadvertently moved to another home screen or dropped into a folder. Do a search for the app or try resetting the Home screen layout: Choose General > Reset, then tap Reset Home Screen Layout.
Regards.

HT4623 I recently updated my iPhone 4 to iOS 6 and suddenly after a few days my App Store Kept telling me it couldn't connect to iTunes Store!

I recently updated my iPhone 4 to iOS 6 and suddenly after a few days my App Store Kept telling me it couldn't connect to iTunes Store! How Can This Be Solved?

If you would take a moment and looka t the other posts in the forums, you will see that this is being asked over and over and over and over again.
Apparently there is an issue with itunes.
Be patient. Wait. Try again later.

HT4623 Ever since updating my iphone to iOS 6.0, itunes repeats songs it already played. anyone else have a similar issue? it's annoying.

Ever since updating my iphone to iOS 6.0, itunes repeats songs it already played. anyone else have a similar issue? it's annoying.

Hi
I have the same problem.
After upgrading My phone repeats the same song forever.
It doesn't matter if i play a playlist with 100 songs or try to play an album.
What the f- ?

HT4623 I recently updated my iPhone 5 to iOS 6.1 and lost all of my contacts. My phone was less than 30 days old and I did not have an account with iCloud prior to the back-up. Any way to restore my contacts or are they lost forever?

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