HT4623 I updated my phone yesterday to ios7.0.4 and have lost the mail icon along the bottom of the screen which sits with safari, phone and the music icon. Has anyone else experienced this?

Question

my phone is an iphone 4 and after the update to ios7.0.4 yesterday, i have lost all email facility. I dont have any email icon or button across the bottom of the phone which sits next to the phone, safari and music buttons. Has anyone else experienced this?? Thanks in advance

Answer 1

Hi kylie,
The Mail app cannot be deleted, so it is there somewhere. Look at all of your other Home screens to see if you can find it.
If you cannot, do a spotlight search to see if it got accidently moved into a folder: swipe down in the center of the screen to bring up the search bar - type in Mail - you should see the Mail icon in the search results. If it got moved into a folder, you will see the folder name on the right side. If it is in a folder, open the folder, and tap and hold the Mail icon until it wiggles, then slide it out and back to the place where you want it to be.
If that doesn' work, you can also go to Settings>General>Reset>Reset Home Screen Layout. This will move all of your icons into the original order that they were on the phone. You may have to move stuff around after this to where you want it to be, but all of the Apple system apps will be on the first Home screen.
Cheers,
GB