HT4623 I uploaded IOS6 and after it was done I lost Safari?? Why did this happen and how do I get it back??

I uploaded the IOS6 last night. Everything went smooth until I realized that I didnt have Safari any more. What happened and how do I get it back??

Is Safari disabled in Settings > General > Restrictions?

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I was entering an appointment on ICal this morning and it just wiped my entire calendar. Why did this happen and how do I fix it without a backup?

Hi. Help please. I was entering an appointment on ICal and it just wiped my entire calendar. Why? And how do I fix without a backup? Is it possible I somehow switched calendars or created a new one? If so, how do I get my old one back? This is mission critical. Cheers

You may have to do this a few times http://support.apple.com/kb/HT1808

I purchased a new iPhone and did the upload before but was unable to retrieve my photos from my iCloud download. Why did this happen and can it be fixed?0

I didn't receive my photos in the download on my new IPhone. Why did this happen and can it be corrected?

Are my pictures lost or can they be retrieved?

After updating iPod to iOS 5.0, cannot get into Game Center with previous nickname. It says my nickname is already in use by another account. Why did this happen and how can I fix this with my old nickname and its data?

After updating iPod Touch to iOs 5.0, I cannot get into Game Center with previous nickname. The screen says my nickname is already in use by another account. Why did this happen and how can I fix this so I can still use the same nickname?

Did you haveany problem with updating to iOS 5? It soundsl like the update did not correctly restore from the backup that iTunes mnakes as the fisr step of the update.

I recently saved my contacts in iCloud and now all of my contacts are on my daughters phone. I only wanted them saved to my PC. Why did this happen and how can I fix it? Is it because she downloaded the update to her phone?

I recently saved my contacts in iCloud and now all of my contacts are on my daughters phone. I only wanted them saved to my PC. Why did this happen and how can I fix it? Is it because she downloaded the update to her phone?

Your daughter must have signed into your iCloud account, perhaps when she updated her phone. You can confirm this by going to Settings>iClloud on her phone and seeing if she is using the same iCloud ID.
To fix this you would need to migrate her phone to a separate iCloud account. To do this, start by saving any photo stream photos that she wishes to keep on your phone to her camera roll by opening her my photo stream album, tapping Select, tapping the photos, tapping the share icon (box with upware pointing arrow), then tapping Save to Camera Roll.
Then go to Settings>iCloud, tap Delete Account and provide the password when prompted to turn off Find My iPhone. This only deletes the account from her phone, not from iCloud; it won't effect your device(s). When you delete the account you will be asked if you want to keep or delete the iCloud data from her phone. If she needs to migrate a copy of the data to her new account, choose Keep; otherwise, choose Delete. Then sign back in with a separate Apple ID to create her new account and if migrating data to the new account, choose Merge when prompted.
Once she is on a separate account, if she migrated a copy of the data to her new account you can go to icloud.com from your computer, sign into her new iCloud account and delete your data from her account.

When opening IMovie, we discovered all of our files were gone. Why did this happen and how do we recover them?

When opening up our iMovie, we discovered that all of our events, projects, etc. were gone. Why did this happen and how do we recover our files?

Try browsing out to and opening these alternate iTunes library using the instructions in this document.
How to open an alternate iTunes Library file or create a new one
B-rock

My iphone 4s has no itunes and a new "hard of hearing" blue screen SIRI after the 6.1.3 download. Where did it go? How do i get it back? And how can i switch back to the old gray SIRI?

Hello there,
After the 6.1.3 download, my iphone 4s has no itunes and a new hard-of-hearing blue screen SIRI after the 6.1.3 download. Where did the itunes app go? How do i get it back? And how can i switch back to the old gray SIRI?
Thanks,
lost and confused

Hello there, tonjay82.
There are some great sources of information in the following article that might help you in resolving the issue at hand:
iOS: Understanding Restrictions
http://support.apple.com/kb/ht4213
Particularly of note is the following:
You can enable and adjust Restrictions, or Parental Controls, on your device to prevent access to specific features or content on the device. Locate these settings by tapping Settings > General > Restrictions.
and
Additional Information
If your iOS device is missing a particular application or if a certain feature is not available, ensure that Restrictions are not enabled. Symptoms can include:
App missing from the Home screen (Safari, Camera, or YouTube for example)
Feature or service unavailable (Siri, Location Services, and so on)
Setting missing or grayed out (such as Mail, Contacts, and Calendar; iCloud; Twitter; FaceTime)
Important: Restrictions can also be enabled or enforced using a profile (typically installed when using the device for business or education purposes). You can check for installed profiles in Settings > General > Profiles.
Thank you for reaching out to us at Apple Communities on this issue.
Cheers,
Pedro D.

I sync my purchase from store to ipod now all my music and games are gone why did this happen and how doi get them back?

i sync my purchases to my ipod now all my music is gone and my games are gone too how can i get them back?

You most likely synced your iPod to a different iTunes then you previously synced it with. You won't be able to get all of your music back unfortunately unless you had it backed up.
Sorry!
BF

HT3529 I receive double messages when someone sends me a message and my messages are being delivered twice. Why is this happening and how can I correct this? Iphone messages

My text messages are coming in double on my iphone as well as my outgoing messages. How can I correct this?

Hi,
In the Messages > Preferences > General Section is a Line about When I quit, set my Status to Off line.
If you tick this it should stop all Off line Messages from any source from starting up Messages.
Basically it comes from iChat and AIM and Jabber Logins which in AIM's case and some Jabber server can do Off Line IMs.
This means if some Messages whilst you are Off line the server will store the Messages until you are on Line.
However IMAgent in Lion and Mountain Lion and iChatAgent in earlier versions run in the background all the time from Mac Start up.
It is the support app that "Listens" when you have not started the App.
It will launch the app when an Off Line IM comes in.
I have found that iMessages will also launch the Messages app if this setting is not set.
(realistically you are never Off Line with iMessages)
It can help if another device is receiving the iMessages. This way Sync versions of the iMessages don't also wake up the app.
10:06 pm Sunday; October 6, 2013
 iMac 2.5Ghz 5i 2011 (Mountain Lion 10.8.4)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
 Couple of iPhones and an iPad
"Limit the Logs to the Bits above Binary Images."  No, Seriously

A game was advertised for $10 and they charged me $13.99 why did this happen and how can i get a refund?

i bought a game called Real Racing (world) about 4 days ago and it was advertised for $10 so i bought it and they ended up charging me $13.99 forr this game! i would like to cancel the order and get a full refund back. Is there a way this is possible?

Caleb...
You need to take into account any taxes or applicable fees added to the purchase price.
iTUNES STORE - TERMS AND CONDITIONS

I always want google classic, but sometimes i get google beta or google security (or whatever, can't remember its name) when i don't want it. why does this happen and how can i set google classic as the default?

google is my default on the home page. But when i ask for google or simply open firefox, i sometimes get google beta or google security (or whatever its name is) instead of google classic. I just want google classic. How can i set it as my default. (I have a desk top computer, use firefox, and this never happens.)

Why Apple can't undo its mistake?
Whose mistake? The source of the problem:
I was required to enter my recovery key. Now, there begins that huge flaw. I've forgotten it (I know it was my responsibility to remember it).
If you had just taken the simple steps of storing your recovery key as Apple tells you to when you set it up, none of this would've happened.
As it clearly states in the FAQ on 2-step verification: http://support.apple.com/kb/HT5570
After you turn it on, there will be no way for anyone to access and manage your account at My Apple ID other than by using your password, verification codes sent your trusted devices, or your Recovery Key. You must be responsible for:
Remembering your password.
Keeping your trusted devices physically secure.
Keeping your Recovery Key in a safe place.
If you lose access to two of these three items at the same time, you could be locked out of your Apple ID account permanently.
In addition, with two-step verification turned on, only you can reset your password, manage your trusted devices, or create a new recovery key.
Apple Support can help you with other aspects of your service, but they will not be able to update or recover these three things on your behalf.
If you aren't responsible enough to do that, you should not have turned the optional security feature on.
This is your fault, not Apple's.

My Firefox screen is only half as tall as it should be. Why did this happen and how do I fix it?

Yesterday I brought up firefox and it was only half as tall as normal. Can only see half of the screen. Any thoughts?

I appreciate your response!
I did install the application to my desktop (for some reason) so I modified the path, but Terminal said no such file. I opened my error console under "tools" and there were about 30 error messages and 2 warnings. I have no idea what to do with those. It did give me the correct path for firefox, so I just modified the end of the path after "MacOS" with no luck...no such file with the "safe mode" ending. Holding down the option key while opening Firefox didn't do anything but open firefox.
This is all above my head! I uninstalled and reinstalled a newer version but got the same result, same error messages. I guess until I find the correct terminal path..I am out of luck. Is something wrong with my computer??? ugh!
Thanks again.

Firefox suddenly inceased to completely cover the screen, so I cannot navigate to any other files or screens. Why did this happen, and how can I get out of it?

What else can I say? I cannot navigate with Firefox filling my entire desktop screen on my I-Mac computer, and this makes preparing for the classes I teach tomorrow very difficult!

Make sure that you do not run Firefox in full screen mode (press F11 or Fn + F11 to toggle; Mac: command+Shift+F).
*https://support.mozilla.org/kb/how-to-use-full-screen

When i downloaded firefox it made it so all browsers have adds and every oter time i click it takes me to an add why did this happen and how can i fix it

everytime i turn on my computer a bunch of adds pop up and there are also a bunch on all browsers ever since i downloaded fire fox
when i first downloaded firefox there were so many adds poping up it shut down my computer
also if i close an add it acts like i opened it

It sounds like you have malware on your computer.
Please do the following:
* [[Troubleshoot Firefox issues caused by malware]]
* [[Reset Firefox – easily fix most problems]]

I was updating my grandpas iphone 4 to ios 7 and after it was done it was restoring his previous information then it said error occured

Hi, i was updating my grandpa's iphone 4 to ios 7.0.2(it was ios 4.1 before) and after it was done it was restoring his information to the iphone from the last backup but after it was done it said restore failed, i've tried this like 20 times, now i need help.
Thanks

no it wasnt jailbroken or hacked. the exact message is: iTunes was interupted while restoring the contents of the iphone"Grandpa's iPhone". Would you like to restore this iPhone again now?
And then the options are Cancel, Continue Restore, and Delete Backup

HT4623 I uploaded IOS6 and after it was done I lost Safari?? Why did this happen and how do I get it back??

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