HT4623 i was upgrading my ipad, for atleast 4 hours.. the screen remains itunes.. and i dont know what to do.. please help me
i was upgrading my ipad, for atleast 4 hours.. the screen remains itunes.. and i dont know what to do.. please help me
If you have an iPad 1, the max iOS is 5.1.1. For newer iPads, the current iOS is 6.1. The Settings>General>Software Update only appears if you have iOS 5.0 or higher currently installed.
iOS 4: Updating your device to iOS 5 or Later
http://support.apple.com/kb/HT4972
How to install iOS 6
http://www.macworld.com/article/2010061/hands-on-with-ios-6-installation.html
iOS: How to update your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT4623
If you are currently running an iOS lower than 5.0, connect the iPad to the computer, open iTunes. Then select the iPad under the Devices heading on the left, click on the Summary tab and then click on Check for Update.
Tip - If connected to your computer, you may need to disable your firewall and anitvirus software temporarily. Then download and install the iOS update. Be sure and backup your iPad before the iOS update. After you update an iPad (except iPad 1) to iOS 6.x, the next update can be installed via wifi (i.e., not connected to your computer).
Cheers, Tom
Similar Messages
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a couple of days ago i purchased an itunes card, but for a couple of months i was unable to download any sort of app or song, because it wanted me to post my credit card on my billing address. i had not purchased anything, yet the next day on my credit card it said i had purchased $22 worth. i dont know why if i had not purchased anything.
You will need to contact iTunes support and ask them why you are getting the message and how to resolve it, which you can do via this page (these are user-to-user forums) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
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My daughter has interrupted business as usual because she decided to change the passcode on my ipod. This is a first or second generation nano maybe, and it was loaded on a pc in Texas. I dont want to lose the songs that my mom loaded for me because they're irretreivable. Could someone tell me the process to unlock my ipod from my laptop, but reserve my exsisting music?
Try connecting the iPod to the computer your normally sync it with. Then properly eject it. Upon doing so, you may discover that your iPod is unlocked. If it is, make sure to disable the Screen Lock or change the code to something you can remember.
Otherwise, if that doesn't work, your only option at that point is to restore the iPod via iTunes. And yes this will involve wiping all content and settings from the iPod. Afraid there is no other way.
B-rock -
Can you please help me? I dont know how to fix it.
You may need to contact iTunes support for this: http://www.apple.com/support/itunes/contact/
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My ipad is unresponsive. The screen is black and I have followed the instructions to turn the iPad on. I charged it for about 20 minutes and tried again, following the same instructions and there was still no response. How do I get my ipad to turn on?
Frozen or unresponsive iPad
Resolve these most common issues:
• Display remains black or blank
• Touch screen not responding
• Application unexpectedly closes or freezes
http://www.apple.com/support/ipad/assistant/ipad/
iPad Frozen, not responding, how to fix
http://appletoolbox.com/2012/07/ipad-frozen-not-responding-how-to-fix/
iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
Black or Blank Screen on iPad or iPhone
http://appletoolbox.com/2012/10/black-or-blank-screen-on-ipad-or-iphone/
What to Do When Your iPad Won't Turn On
http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
Home button not working or unresponsive, fix
http://appletoolbox.com/2013/04/home-button-not-working-or-unresponsive-fix/
Fixing an iPad Home Button
http://tinyurl.com/om6rd6u
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
Cheers, Tom -
hi one of the main important questions which this site didnt answer to it is: whats the latest version of ios which any device work with it. for example i have a ipad 1st and i dont know whats is the latest version of ios for this device
Google "iOS versions" and read the first match (Wikipedia)........
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I know my apple id and password but my new iphone 5 is asking for a voicemail password and I dont know what that is. Can I disable this?
The voicemail password is independent from Apple/your iPhone and is related to your service provider. If you already set a password for your voice mailbox, you would need to input it in order to access your voice messages associated with your cell-phone plan. If you forgot your voice-mail password or did not set one, I'd advise you to simply call your cell-service provider support which should quickly resolve the issue.
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ipad 2 screen is black . when i press the power button it takes a screen shot but i have no functionality . tried holding the home and power button together but the screen just flicker and stay black . no apple icon shows up. help please
Make sure it is charged for about 10min using the adapter, then connect in recovery mode, explained in this article:
If you can't update or restore your iOS device -
The "updates" page on my iTunes Store on my iPad doesn't open, the screen remains blank...please help
Mine is doing the exact same thing. 12 updates and I cannot select any of them for the past week.
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How retrieve my songs in my ipod touch 5th gen that itunes have deleted. Half of my songs was deleted and i dont know what to do.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
For other music you will have to get them from where you originally got them -
i forget my id iclould when i update my software it want me actaviefation id and i dont know what ican do to open my ipad ?
Hello princeflwks,
Thanks for using Apple Support Communities.
It's not clear to me whether you forgot your Apple ID or the password for your Apple ID, so please follow the appropriate link below for the issue you're experiencing.
How to find your Apple ID - Apple Support
If you forgot your Apple ID password - Apple Support
Take care,
Alex H. -
My iPod was updating to iOS 6 and i shut it off during the update because it was taking too long and now my screen in baby blue i've tried to drain the battery but when i plugged it in to charge the blue screen came back on.I dont know what to do
Try:
- iOS: Not responding or does not turn on
- If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order. -
IF YOU HELP MY NANO upgraded when you install PERFECT BUT DOES NOT APPEAR ON THE SCREEN NOTHING BUT as if you were OFF if turned PLEASE HELP OR MORE AND HAS THE NEW UPDATE
iPod not recognized in 'My Computer' and in iTunes for Windows
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Hi there,
I bought My Iphone 4s from Iran, I need to make an Apple Id but Iran is not in the registered countries?! I dont know what to choose? Also From Iran we do not have Credit card facility for payment option?!! Any idea how I can get FREE APPS on my New Phon?!!
Please let me know how I can get this sorted as soon as possible!! Thank you very muchYou can create an Apple ID without a credit card, see this article:
Create an iTunes App Store account without a credit card
Check this post about iPhones from Iran:
Re: Why Apple does not support from Iran? And why not open a store in Iran? -
I accidentally changed a setting on my ipod touch and now it won't change back. I have had my ipod for more than two years and i dont know what to do. If i go to the apple store, would they fix it, or would i need to get a new one? If it could be fixed, how much would it cost?
If it is still under warranty you can call the 800 number to apple and enter the serial number and it will tell you if it is under warranty or not if not its like $30 basically for them to help or something like that it said today when i called...
Or take it to a genius bar if you have one near?
Or further explain what setting you are needing fixed back and im sure someone here can help you for free!
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