HT4623 Im having problems with my music ever since I got the ITunes Match, now I'm not able to listen to some songs and my ipod doesn't want to update the iOS saying something about my network and I'm hooked up to the internet?

I was just have difficults in different things on my ipod touch 4th gene now that I have ITune Match and it not being able to update the iOS 6.1.5 and as to not sure of what I can do to get it to update and get all my songs back. Because right now I have at least 20 or 30 songs that I cant play now and I'm not sure why. I'm not even able to click on the songs and I wanted to see if there was a way to fix this without restore my ipod and starting over.

Maybe this:
Update Server
Try:
- Powering off and then back on your router.
- iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
- Change the DNS to either Google's or Open DNS servers
Public DNS — Google Developers
OpenDNS IP Addresses
- For one user uninstalling/reinstalling iTunes resolved the problem
- Try on another computer/network
- Wait if it is an Apple problem

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I am still having problems with my music videos freezing (all purchased from iTunes) since the update. Have restarted, rebooted etc. and it is worse than before. Help! Spent a lot of money on these and they won't play properly.

I am still having problems with my music videos freezing (all purchased on iTunes) since the update. The first day of the update, no problems...played 6 hours of music videos and no freezing. Today...every single video froze!!! So frustrating! I rebooted, restarted, powered down and no help. I would appreciate any suggestions. Thanks.

I don't know how to do this without using a mouse point.
This may help, http://www.computerhope.com/issues/ch000542.htm
As for question #2, you call tell how iTunes is sorting songs by the up or down arrow next to a header name.
Even the original order that the songs were entered or date added or last played can be sorted.
Much easier with a mouse or touch pad.

I am having problems with my music collection, after burning all of my music to the computer I organized it into folders and placed it in the iTunes Folder. Starting on a new computer now. I can get my music from old computer?

I am having problems with my music collection, after burning all of my music to the computer I organized it into folders and placed it in the iTunes Folder. As of now i realize this was a mistake. Starting on a new computer now. I cant get my music to transfer from the itunes folder on the old computer? I keep getting error "Can't Read from the source file or disk." Whenever I got to folder properties its always checked read only. But when i play the song it works just fine. Im sure this is just because I added music into itunes folder but is there anyway to fix it?

WMA files are 'window media audio' files, which is a Microsoft format. If you want to add them to your iTunes library on your Mac then you will need to convert them into a compatible format first. If you still have your windows machine then iTunes for Windows can convert them from WMA to MP3 format : https://discussions.apple.com/message/24158701#24158701
Or try a search for, for example, 'convert wma to mp3' to find programs to convert them.

TS3297 When I try to buy a song from iTunes it says something about security questions and when I type them in it says they are not valid and won't let me download the music?!

iTunes Store is not letting me purchase any songs. When I download them it says something about security questions and when I type them in it says they are incorrect when they are! Hiw can I download song?

Click here and search the article for '2 out of 3' without the quotes; in the case of forgotten answers, this generally involves either a message being sent to your rescue email address or contacting the iTunes Store staff directly.
(74834)

I am having problems with my new ipad that i got for Christmas today, i don't get free wi-fi at my home and it said if the wi-fi is not available, connect to itunes. i have done that and it didnt help me. mind helping me out?

i am having problems with my new ipad that i got for Christmas today, i don't get free wi-fi at my home and it said if the wi-fi is not available, connect to itunes. i have done that and it didnt help me. mind helping me out?

Further info - I changed my security settings to allow apps from anywhere, and again tried to install. I again got an error message
that the update failed to install, and to contact Customer Support.

I have been trying to get the full version of lightroom after using a trial version but it says something about "GB" ? And i need to log into different account or set up a new one? Please help?

I have been trying to get the full version of lightroom after using a trial version but it says something about "GB" ? And i need to log into different account or set up a new one? Please help?

I would love to give you more information but i cannot access that page again? i can add Lightroom to my cart but when i go into my cart it says there is nothing in there? I have a red bubble above "my cart" with a number 4 in it to show there is something there but there is not? It just wont let me buy anything?

HT3529 Every time I try to login to my iMessage on my iPad it's say something about my network connection but if I login on a other iPad it works

Every time I try to login to my iMessage on my iPad it's say something about my network connection but if I login on a other iPad it works

Hi MamaTabs,
If you are having issues signing in to iCloud on your Windows machine, you may find some of the troubleshooting in the following article helpful:
iCloud: Account troubleshooting
http://support.apple.com/kb/ts3988
Also, you may want to make sure that you are running the most recent version of iCloud Control Panel for Windows:
Apple: iCloud Control Panel 3.1 for Windows
http://support.apple.com/kb/dl1455
Regards,
- Brenden

Ever since I turned on ITunes match, album art shows in coverview but not in other views on my iphone. Anyone else having this problem?

ever since I turned on ITunes match, album art shows in coverview but not in other views on my iphone. Anyone else having this problem?

jsavage9621,
It pains me to hear about your experience with the Home Phone Connect. This device usually works seamlessly and is a great alternative to a landline phone. It sounds like we've done our fair share of work on your account here. I'm going to go ahead and send you a Private Message so that we can access your account and review any open tickets for you. I look forward to speaking with you.
TrevorC_VZW
Follow us on Twitter @VZWSupport

I have started Family Share and ever since I activated my iTunes Match none of my family members get the iTunes purchases and movies???

I have started Family Share and ever since I activated my iTunes Match none of my family members get the iTunes purchases and movies???

Hi Daddy DooL,
Thank you for participating in the Apple Support Communities.
If you or your family members using Family Sharing can see shared purchases, start with the troubleshooting steps from this article on the affected devices:
If you don't see your family's shared content - Apple Support
Best Regards,
Jeremy

HT204406 Uploaded CD last night. I see it in itunes match. However can only download some of the songs. Few have the Icon to download from Itunes Match, however it is not able to be clicked on. It's a lighter icon then other download ones.

I uploaded a CD last night. I see it in my ituned match on my work cpu. I can download 6 of the 10 songs. The other 4 have an Icon to download from Itunes Match, however it is not able to be clicked on. // See Pearl Jam Ten. I can download almost half the songs. The others remaining I cannot though they say they are available. I've reset the cache, I've closed and reopened Itunes, I have even turned MATCH off and then back on. Nothing is working. Please help. Also the song will not play. If I start the album, it skips over these songs.

The number of Songs that 'matched' is simply a function of the current iTunes Match service process. It is not unusual to have multiple Songs in an otherwise perfectly matched album be uploaded - often it is very possible to find the album in the iTunes Store.
The Artwork does tend to reappear for many over a few days / weeks - however, if your library backup has all Artwork present it would be wise to save the Album Art separately and reapply to Albums not showing art work in the library grid view.
Many of the other performance issues you mention are not typical - though during the past working week or so the Apple Infrastructure has been very heavily loaded with multiples countries having service go-live symultaneously.

Is it possible for deleting all the apps from the appstore which are showing up in the apps not on my phone section. Before I was able to delete them from itunes but now I am not able to find that option.

Is it possible for deleting all the apps from the appstore which are showing up in the apps not on my phone section. Before I was able to delete them from itunes but now I am not able to find that option.

You can hide them via your computer's iTunes : iTunes Store: Hiding and unhiding purchases - Apple Support
The 'x' might not show on their top left corner (it might be invisible), but clicking where it should be should hide the app.

TS1424 I have all my previous music files in wma formats from PC Windows xp computer. But now I had decided to purchase an iMac computer, and there is a lot of information I would like to bring to the Mac, but I'm having problems with my music file, and o

I have all my previous music files in wma formats from my previous PC Windows xp computer. And only two weeks ago I decided to purchase an iMac computer OS X Maverick, and there are a lot of files and information I would like to bring to the Mac, but I'm having problems playing my music file, suited to the PC but not with iMac as yet. So, I hope you can help on this...
Kind Regards
Robert Klaassen

WMA files are 'window media audio' files, which is a Microsoft format. If you want to add them to your iTunes library on your Mac then you will need to convert them into a compatible format first. If you still have your windows machine then iTunes for Windows can convert them from WMA to MP3 format : https://discussions.apple.com/message/24158701#24158701
Or try a search for, for example, 'convert wma to mp3' to find programs to convert them.

HT4528 I am having problems with my i message since I downloaded iOS 7 is anyone ekes having problems. I even rebooted by phone and it worked for a few days but then doesn't work again

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Further info - I changed my security settings to allow apps from anywhere, and again tried to install. I again got an error message
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HT4623 im having problems with iphone 5 it keeps goin to recovery mode, i have the latest update already installed but it keeps goin to recovery every two day. can anyone help me on hoe to fix this issue? thanks

im having problems with iphone 5 it keeps goin to recovery mode, i have the latest update already installed but it keeps goin to recovery every two day. can anyone help me on hoe to fix this issue? thanks

Try to Restore with iTunes on your computer. If this does not work, there is full Warranty. Make Genius reservation or set up service and take or send to Apple for resolution.

HT4623 Im having problems with my music ever since I got the ITunes Match, now I'm not able to listen to some songs and my ipod doesn't want to update the iOS saying something about my network and I'm hooked up to the internet?

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