HT4623 my ipod touch will no longer connect to my laptop because my ipod is not up to date, but it won't find a newer software. what should I do?

my ipod touch will no longer connect to my laptop because my ipod is not up to date, but it won't find a newer software. what should I do?

the computer is a macbook pro, mac os x 10.6.08 and the ipod touch is ios 6.0.
the problem is that just updated the itunes on the computer and now the ipod won't connect because apparently the itunes on the ipod is not up to date but the iod is telling me that is is up to date, so i can't do a software update.

Similar Messages

My iPod Touch will no longer connect to the wifi?

I have a 4g iPod Touch with IOS6.0.1. My iPod was connected to my wifi and working fine two days ago. I went to get on about 7PM yesterday, but there was no connection. I have tried shutting the wifi on and off, airplane mode on and off, reseting the network connections, have made sure I put the password in correctly each time, powered off the iPod, restarted it, and even rebooted it back to factory settings. Nothing has worked. I did get connection finally about an hour ago, but it lasted three minutes and then disconnected again. I know it's not the router because all my other devices that use wifi are working just fine. Does anybody have any other clue as to what to do?

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on the router
- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

Help ! please. my ipod touch will no longer connect to my wifi! driving me crazy!

Okay I recently moved and changed internet providers. The first couple days i had no problem connecting my ipod touch to my wifi internet and then all the sudden it just disconnected and wont connect back! it connects to other wifi networks just not mine. It shows up on my ipod but nothing happens when i tap connect. i have 2 Laptops and a Ipad that are connected its just this ipod touch wont connect anymore! Please help me! does anyone know how to fix this problem!??!?!

Does the iOS device connect to other networks?
Does the iOS device see the network?
Any error messages?
Do other devices now connect?
Did the iOS device connect before?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on your router
.- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

My 3rd generation iPod Touch will no longer connect with iTunes

It started when I get a new iMac. I've gone through the steps apple.com/support suggested but with no avail. I updated to the newest iTunes and everything, but it still does not connect. Does anyone have any idea how to fix it? Thanks.

- So you tried everything here:
iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X
including the Additional Information paragraoh?
- Tried another cable
- Tried another computer to help determine if you have a computer or iPod problem.

Safari on iPod touch will no longer open any web pages even after reset.

My iPod touch will no longer open any web pages via Safari. I am connected to WiFi and other apps work fine (mail for example). I connected to Itunes and did a reset - still no luck. S/w is up to date for this version of touch - 4.x.
Please help with any ideas?

hello susnyk, please see [[Fix problems connecting to websites after updating Firefox]] &
[[Firefox can't load websites but other browsers can]]

My iPod Touch will no longer charge from a wall socket, only my computer. HELP!

My 4th generation iPod Touch will no longer charge from a wall socket, only my computer. I tried buying a new cable and USB charging socket (and I bought one made by Apple), but that did not fix the problem. I restored it from iTunes, hoping that would work as well, but that failed. I am at my wit's end. Can anybody here help me? I've bought new equipment, tried rebooting, restoring, etc. but nothing so far has proven successful. If anyone's got a solution, please help!
Thanks!
Signed, a very frustrated iPod user in Ohio!
<Edited By Host>

All I can suggest is the standared fixes. It seems very strange
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem. Bring the cable and Apple wall charger too.
Apple Retail Store - Genius Bar

My ipod touch will no longer download new apps after i updated via apple store.How can i get the updates deleted or correct the problem moving forward?

My ipod touch will no longer download new apps after I updated via apple store.It freezes now when I attempt to download and blanks the app off entirely . How can I reverse the updates or correct the problem moving forward?

Basics from the manual are restart, reset, restore.
Try those

My 2nd gen IPOD touch will no longer sync with itunes.

My 2nd gen IPOD touch will no longer sync with itunes. it tells me it cannot read the contents of the ipod then it says the ipod software server cannot be contacted. Any suggestions?

Update Server
Try:
- Powering off and then back on your router.
- iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
- Change the DNS to either Google's or Open DNS servers
Public DNS — Google Developers
OpenDNS IP Addresses
- Try on another computer/network
- Wait if it is an Apple problem
Then try restoring again.

After purchasing songs at the itunes store, ipod touch will no longer synch with the itunes library at all. Also a lock symbol is now on the ipod touch. How do I fix this

After purchasing songs at the itunes store, my ipod touch will no longer synch with the itunes library at all. It won't send the purchases to the device and it won't synch any other music to the device. Also a lock symbol is now displayed at the top of the ipod touch. How do I fix this.
This was the first purchase I made.

Are you following these instructions?
iTunes: Syncing media content to iOS devices and iPod
Where is the lock icon on the screen?

My ipad will no longer connect to the laptop. it comes up with usb not recognized. also when trying to connect to the power the first time i connect, nothing, but when i unplug from ipad and plug in a second time it charges

my ipad will no longer connect to the laptop. it comes up with usb not recognized. also when trying to connect to the power the first time i connect, nothing, but when i unplug from ipad and plug in a second time it charges

yeah tried all that. the only thing that i havent tried is to delete itunes completely and restart. its the same with the ipad. i havent done a master reset. i just think it has to be something rather simple as it acknowledges that i have plugged in the ipad as it makes the noise it just come up usb not recognized. it shows up as an unknown device that doestn have any drivers
its driving me round the bend at the minute

ITunes says my iPod touch can't be used because I need the latest version of iTunes, but that's the one I have. What should I do?

iTunes says my iPod touch can't be used because I need the latest version of iTunes, but that's the one I have. What should I do?

Just what are you doing and and what is the exact wording of the message?
What version of iTunes is installed on the computer? The latest is 11/2

Lost iPod Touch: Will it auto-connect to open wifi?

My daughter received a brand new iPod Touch for Christmas. Not a week later and she lost it at a friend's house.
Fortunately, I had set it up to work with my iCloud subscription and enabled the "Track My iPhone" feature. But of course it is not connected to my daughter's friend's WiFi.
So I was thinking that I could ask that they temporarily open up their wifi network (i.e., not require a password) in hopes that the iPod Touch will automatically scan and connect to the open access point. If it does, then I should be able to both locate it on a map and also trigger it to play a high-volume sound, all through iCloud.
Question is:
Assuming the iPod Touch's battery is not already drained....does the iPod Touch automatically/consistently scan for open wifi networks and, if it senses one, does it automatically connect? Or is it like a laptop, where you have to manually connect?
Thanks in advance for any help with this!

It depends upon what setting you have on the iPod. The following os from the User Guide (sorry about the formatting):
Set iPod touch to ask if you want
to join a new network
Go to Settings > Wi-Fi and turn “Ask to Join Networks” on or off.
If “Ask to Join Networks” is turned off, you must manually join a network to
connect to the Internet when a previously used network isn’t available.

TS2634 My ipod touch will no longer play in both my docking stations, Bowers and Wilkins mini zeppellin and a Logitech, yet it plays in my car. Is the ipod about to die? Do I repair or buy another? It's only 2 years old! thanks!

My ipod touch will not play music in my Bowers and Wilkins mini zeppelin nor my Logitech. Yet, it plays in my car. The music can be heard playing in the ipod itself. It is only 2 years old. Should I repair or just buy another? Thanks!

Did it start not working after updating the iPOs on the iPod? SOmetimes updating an iOS breaks compatibility.
You can try the standard fixes:
- Reset. Nothing is lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Restore from backup
- Restore to factory defaults/new iPod.

Ipod touch can no longer connect to XP following Apple upgrade, HELP !

This is a nightmare. My son has an ipod touch (8gb)purchased a couple of months, and it's been fine until a couple of days ago. I downloaded some music for him, and just about to synch when Apple informed me on itunes of a software upgrade, so naturally I did this. However, it could not complete it saying there was a problem installing the hardware. The ipod then had a permanent picture of a usb cable pointing towards the itunes logo. Itunes no longer recognises this ipod or my own ipod as a device.
I'm not a techhie expert, but I generally know my way around computers, however I could not resolve this.
I called the Apple technical support desk, where I spent 1 hour 45 minutes with 2 different advisors who could not resolve this. We installed and re-installed various components from drivers to itunes to anti virus software, however nothing could change. There was simply no recognition of the ipod at all when connected.It does give a pop up message to restore the ipod, however you can't actually click on the restore button because to have to get rid of the pop up message first, then the screen with the restore facility disappears.
Windows xp is continually popping up a message saying " FOUND NEW HARDWARE WIZARD There was a problem installing this hardware. Apple Mobile USB driver. An error occured during the installation of the device. The system cannot find the file specified."
You then have to click on finish, however the message keeps coming back. We kept going round and round in circles with the technical support people, where it was left that I should start removing programmes on my computer to see if any of those are causing a problem. I have had the same spyware for the last 12 months now and never had a problem before, nor any other programmes.
I booked a genius appointment at my local Apple store today where the assistant reset the ipod to factory settings so it could at least work. I explained the situation, however 15 minutes was never going to be long enough to look into it, and a restore was all they did. Obviously all of my programmes were lost, however when I got home and plugged it back into the computer again, it could not be recognised by itunes and i got the same pop up message. Luckily we have not spent alot on downloads, however my son has lost his music now and it cannot be connected or upgraded. It's under guarantee however a software upgrade by Apple has totally messed my computer up. I really don't know who to turn to now as both the service support and store has not rectified this, something I feel has been caused by Apple.
Any advice is appreciated. Thanks

Does the iOS device connect to other networks?
Does the iOS device see the network?
Any error messages?
Do other devices now connect?
Did the iOS device connect before?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on your router
.- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

My ipod touch will no longer turn on! help!

I have followed every possible steps apple has suggested to reset and restore my ipod. It started with forgetting my passcode and being disabled. So i connected it to itunes as it suggested. I updated, restored, and it went in to recovery mode, and thats the last i had seen my ipod on. Now when it does turn on, it gives me the icon to "plug it in". nothing more. ive turned it off, turned it on, updated the software, reconnected it, changed security settings, you name it, an at first it no didnt recognise my ipod?
it just simply remains inoperable. someone please help, tell me there is hope and i understand if i have to lose my music, i can always start over.   my concern is why im repeating steps 1-5 over and over? it just doesnt even turn off correctly. Itunes continued to give me the option to restore it, and i went to the password help section, and to no avail. Itunes now no longer even "pops up" as it reads to hold down the "home" button, as it was one of the many steps it suggested.
Im dying here, I dont understand how plain english, step by step directions, are no longer working. my ipod doesnt even indicate the battery is charging when plugged in.
has the life of my ipod no longer exist with this software? is that a possibility? its and oldie, but goodie, when ipods first came out.
thanks in advance for any one who can master this problem for me. i dont have the money to get some tech over the phone to provide the same steps, i have already exhausted on my end.

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

HT4623 my ipod touch will no longer connect to my laptop because my ipod is not up to date, but it won't find a newer software. what should I do?

Similar Messages

Maybe you are looking for