HT4623 my new iPad mini retina will not set the time to Eastern time.

It is set to Pacific time. Tried turning it off for 20 minutes and back on. No good. Any ideas?

Try this - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) No data/files will be erased.
 Cheers, Tom

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New ipad mini 2 will not sync music

I just bought this and I am very disappointed with Apple having so many issues with this and not fixing this problem. While syncing either two things occur, the barber pole just keeps spinning and will not finish, or it stays stuck on applying changes. I have already tried many things like restoring ipad and all software, restoring just ipad to computer backup, signed out of itunes and rebooted it, checked and unchecked music syncing boxes.
This is NUTS! I do not need my entire music library on my ipad!
Any suggestions?

More info: second ipad has same issues with not syncing with PC itunes, music bee, etc. Tried a different PC, loaded itunes and both ipads were able to sync. Consequently, appears my problem is with the PC and I can see why: I have recently installed a second hard drive on this PC, loaded itunes and manually switch between booting either by manipulating the data connection within the cabinet. This has apparently corrupted the software perhaps "apple mobile device driver". In any case, the problem has been solved by reloading and activating itunes on both drives.
Solved
Thanks for your interest

New ipad mini retina cannot select "never" for time out period. It makes the product useless for such things as navigation and frustrating for reading

Must add the never option to the time out period or the product is useless for navigation and other purposes where continual use is required.

This should be an option in the General settings on your iPad. The option is called Auto-Lock. There should be the following options: 2 minutes, 5 minutes, 10 minutes, 15 minutes, and Never.
If you select Never, that should stop the screen from going to sleep automatically. If the Never option is not present, you more than likely have a Exchange account synced with the device that does not allow that option. If that account is disabled, that option should show.
 Cheers, Tom

HT1551 My Apple TV will not set the time and I cannot do anything else until the time is set! What's wrong?

Whenever my router resets I am not able to set the date and time on my Apple TV. It just reads that it is setting the date and time but it never does! I tried resetting it, but that doesn't work. Sometimes it works after a day or so, but now it still has not set after 2 days. Has anyone else run across this?

Hello gwilder,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
Troubleshooting the Apple Remote
http://support.apple.com/kb/ht1722
Best of luck,
Mario

I purchased an iPad mini on October 10th. I want to return it and get the new ipad mini retina when it comes out. How do I do that if the new ipad mini release date isn't until "later in November", which is beyond the 14 days from my purchase date?

I purchased an iPad mini on October 10th. I want to return it and get the new ipad mini retina when it comes out. I am currently still within the 14 day return/exchange window but how can I exchange it if the new ipad mini release date isn't until "later in November", which would be beyond the 14 days from my purchase date? If apple announces a new version of a product you just purchased but won't actually release it for more than 14 days, how can you possibly exchange the one you just bought? Is my only option to return the one I bought on the 10th (so return by 10/24) and then not have an iPad until the new one is available for purchase? Or would it make any sense to return the one I bought, get a new one, which would presumably have another 14 day return window, and then exchange THAT one for the new ipad mini w/ retina when it comes out (hopefully within that second 14 day window)?

Call the apple store you got it from and ask them. Sometimes in the past they've extended the 'no questions asked return' but only Apple can tell you for sure.

I got a new ipad mini and chose to set up as a copy of my iPad. Didn't sync the music on however as it is a smaller model, not enough room. Now trying to get some pictures and music on. Chose some pictures that were not in iPhoto, got a message that I

I got a new ipad mini and chose to set up as a copy of my iPad. Didn't sync the music on however as it is a smaller model, not enough room. Now trying to get some pictures and music on. Chose some pictures that were not in iPhoto, got a message that I could only sync with one library, chose cancel, and apply and it downloaded my pictures anyway. Now trying to sync some music but just get "The iPad “Linda’s iPad” is synced with another iTunes library. Do you want to erase this iPad and sync with this iTunes library?" So I hit cancel. Have tried several times, same thing. What can I try?

You should be able to accept this message, it will cause existing music, photos (not camera roll) and videos (also excluding those in camera roll) to be removed and replaced with those from this computer. All other user data on the iPad will be unaffected.

Auto-Brightness on iPad mini Retina is not working properly.

Hello! Noticed that the Auto-Brightness on iPad mini Retina is not working properly.
It works correctly only when such a dark place, then unlock the iPad brightness will be at a minimum. Likewise, if unlock iPad in a room with light, the brightness will adjust to the surrounding space.
If I turn light into a dark room, the brightness slider does not move, and stands on the site. Checked on the iPhone 5S, there problems are not present. Auto Brightness is working correctly.
P.S. Sorry for my bad english!

Godly19 wrote:
iPad audio output does not work, except for on Siri. The mute button is not on, and the volume buttons have no effect/ don't work (unless Siri is open). I have reset the iPad, tried iOS7 and iOS8 resets, which didn't help.
iOS 8 isn't even out yet. If you are running iOS 8, I assume you are a developer and if you are, you are in the wrong forum to try to get help. If you are not a developer and you're running iOS 8, maybe that's why you are having problems on the iPad.
The audio output mostly works when headphones are out in, but has a tendency to cut out from time to time. Without headphones, Audio might start working again briefly from time to time, but most the time it doesn't. Any ideas on what is wrong with it and how to fix it?
The type that I made bold doesn't make sense. Is this a typo and you mean that " headphones are not in"?
I did take it to an Apple Store, but the inncorrectly insisted that my speaker was bust and it would cost £250 to replace the whole iPad!
And you know they are incorrect because you get sound here and there from time to time? That fact doesn't prove that something isn't working correctly inside. You could very well have a bad connection inside the device causing this, but somehow you seem to know that's not the case.

Bought new iPad mini retina but cant find install free iWork apps like Keynote. Where can I find/install Them?

When configuring my new iPad mini retina last weekend I first ignored the questions on the installation of the free iWork apps.
Now I would like to install them but I only find the paid version in the App Store. What am I donning wrong. Or was it a missed opportunity and bad luck for me.

I had exactly the same problem but my son told me I had to update to the most up to date ios first. Currently it's only got version 6.1 on it, and it didn't say there was an update available but when I click "check for updates" it started to install version 7. I believe you need version 7 installed first, then if you go to the Store, it will say the software is free to download. I'll check back once it's finished installing the update and let you know.

Brand new iPad Mini Retina won't charge when its connected to my PC

I just opened up my brand new iPad Mini Retina and attempted to plug it into my PC and set it up. The iPad quickly recognizes my PC, briefly displays the charge symbol then immediately displays "not charging." I have attempted to plug the iPad into the wall, and it charges just fine. All the cables I'm using are straight out of the box which I bought right from the Apple Store so I know its not any of those. My laptop is fully charged and also plugged into the wall, so I know its not my computer. I also double checked everything by plugging my iPhone 5 into my computer (with the new iPad lightening cable) and it charges/syncs just fine. Im stumped, please help me fix my brand new iPad Mini Retina.

I know you said PC, for for others that have an iMac with USB 3 ports, they can put out extra power to charge an iPad. (http://support.apple.com/kb/HT4049?viewlocale=en_US)

How can I salvage an iPad Mini that will not restart, reset or respond to Recover phase via iTunes and is not responding to any functions and will not access Home? Thanks

I have an iPad mini that will not respond and is non functional. It continues to intermittently try to automatically restart, access home page without success. It will not accept normal charge. I have tried to manually restart, reset and have been unsuccessful. It will not allow a Recover attempt via iTunes as well. Do you have any suggestions before I consider a replacement? Thanks.

Hello RC MD,
It seems you are unable to restore your iPad to factory settings, and it is not responding to power. Based on the information you have provided, it appears your iPad may need to be serviced. The following link should help you get started with the process and has links with additional information on topics such as warranty and service pricing, battery replacement, and express replacement service.
iPad Repair and Service - Apple Support
Thank you for contributing to Apple Support Communities.
Cheers,
Bobby_D

New mac mini system will not recognize wireless keyboard and trackpad.

My brand new mac mini system will not initialize properly. The return on the track pad are not being recognized, although scrolling is. Any others find this? Support could not figure this out on the phone. They sent me out to get new batteries and now they are closed. Batteries have been changed and still nothing.

My Mac MINI gave me one heck of a time trying to get it to recognize my Bluetooth mouse and keyboard. both Apple brand.
I finally had to connect an old USB mouse and keyboard to get the silly thing to connect.
Don't forget to repair permissions.
I also had to shut the computer down and start it back up a couple of times before it would connect. I think it has to do with the new Bluetooth 4.0 wireless technology.
I also turned off my Bluetooth devices and turned them on again, then I pulled the batteries out a couple of times and tried again and again.
I also put in new battries even thiough the ones I replaced were about a week old.
Finally, the MINI recognised the mouse and keyboard.
I wish I could tell you which thing did the trick.

New ipad mini retina: Safari crashes every time I hit the plus icon to open a second page

Brand new iPad mini retina, safari crashes every time it try to open a second window

Cleared and cleared then rebooted. Worked like a charm. Multiple windows open fine now, hardest part was navigating my way back here. Thanks dido ones... Bah auto correct diavonex.... Anyway, much appreciated. Just surprised it didn't work right straight out of the box, but possibly a hiccup from starting this device from a backup of my iPhone.

My ipad mini screen will not slide to unlock

My IPad mini screen will not unlock. It was fine one minute and the next, I couldn't slide it to unlock it.

Does anything happen when you touch the screen, the slider doesn't get a box around it (which would indicate VoiceOver being 'on') ?
If not then have you tried a soft-reset ? Press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider if it appears), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.

Is it the new iPad Mini Retina or IOS 7 CRASHES CONSTANTLY

Is it the new iPad Mini Retina or IOS 7 CRASHES CONSTANTLY
I hate to, but I feel I am a guinea pig at 700.00 a crack 128gb mini.
I have 4 of them and THEY ALL DO IT. I have restored, setup as new ipad but nothing works.
also, the colors on the new ipad mini seem dull and off. I have a plum colored car and it looks brown on the mini.
Giving up...

i bought an iPad Mini Retina earlier this week
came back home, updated to iOS 7.0.4 and it crashed many times, while browsing settings but also some apps
i had it exchanged because of a yellow tint on the screen
got a new one, under 7.0.3, also crashed several times, updated to 7.0.4, still crashing
wondering if the new 64-bit processor has something to do with the code used for iOS

Brand new iPad Mini Retina- dead out of box

Just got a brand new ipad Mini retina and it won't turn on. Have tried all kind of reset button combos and nothing. Any suggestions or is it really dead? Have an appt at Apple Store in the morning, but would love to resolve it before then.

It's possible that its battery is totally dead. Try plugging it in and let it sit for an hour or two and see if there are any signs of life. Even if it does come back, I would still keep that appointment and get it checked out because normally iPads have a charge when you unbox them.

HT4623 my new iPad mini retina will not set the time to Eastern time.

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