HT4623 My phone does not appear in the devices

My phone doesnot appear in the devices. I have the updated iTunes on my computer.

Try reinstalling iTunes. Make sure you are downloading the correct 32 bit or 64 bit version depending on your operating system.
If this doesnt work, try using a different USB slot, perhaps the one your using is faulty? Or perhaps a different cord.

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  • HT201269 my phone does not appear in itunes when i connect it. i had done a back up and since then it does not show up on itunes

    my phone does not appear in itunes when i connect it

    Hi shandarfromdu,
    Thanks for visiting Apple Support Communities.
    If your iPhone does not appear in iTunes, the troubleshooting steps in these articles can help:
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/TS1538
    iOS: Device not recognized in iTunes for Mac OS X
    http://support.apple.com/kb/ts1591
    Best,
    Jeremy

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