HT4623 Please help! i have just update my iphone 4s with 7.4 update and my phone is now asking for a password which i dont have. I have tried my keypad lock i used before the update and also my itunes password and neither work, how do i rectify this ??

Please help! i have just update my iphone 4s with 7.4 update and my phone is now asking for a password which i dont have. I have tried my keypad lock i used before the update and also my itunes password and neither work, how do i rectify this ???

Did you buy this iPhone new from an authorized seller?

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i had the same problem a few weeks ago and i had only had my 3g iphone for a few weeks. It was as if i was on permanent mute. I could hear others fine, but they couldn't hear me, even if i used speakerphone or even a bluetooth.
i took it to an apple store and they did a real quick test (they first did a system restore, then they took my phone and tried calling another employee). Once they validated it wasn't working, they replaced my phone quickly with no questions asked. Just make sure to back up everything on I-Tunes before you go in so that you dont lose any info. might want to do the restore before you go in, as well, otherwise you'll have to wait for them to do it at the store, which takes them 15 mins or so.
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hstarkeyy wrote:
I don't want it to delete everything from my phone or old computer.
You don't need to delete anything from your phone or you old computer.
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If you cannot use the old computer or don't have a backup...
-> Recovering your iTunes library from your iPod or iOS device
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Get an external drive and plug it in and use -> Time Machine

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It sounds like you have a hacked/unofficially unlocked iphone. When you update, it will indeed lock it back, as it should.
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Since i updated my iphone4 to iOS5 It says that my 16gb phone has reached capacity. There was only about 10gbs showing used before the update, now ive had to delete most of my apps,pictures and music. It still shows that it is over capacity and wont sync.

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Leigh...
but cannot do this because I cannot access Mac App Store
If you can't access the App Store from the Apple menu, Dock, or Applications folder installing the Mac OS X 10.6.8 Update Combo will reinstall the App Store for you.
It's ok to do this even you are already running v10.6.8.
Plants vs. Zombies, and that is all for additional software on here
FYI: Some third party software can cause issues with the App Store > Mac App Store: Sign in sheet does not appear, or does not accept typed text
Apple is not responsible for incompatibility isssues with third party software.

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next
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Hi
Try this and see if it helps > http://talk.sonymobile.com/t5/FAQ/How-to-unlock-a-phone-w-o-reseting-reformating-the-phone/td-p/927295
Also, regarding repair with PC Companion, follow steps this way
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HT201269 i bought my iphone 4 about a year ago and just decided to upgrade it to ios5 just recently. My phone restored to to its factory settings and when I clicked continue restore from back up it is now asking a backup password which i dont remember set

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1. It is never a good idea to include personal info like your email address or Apple ID in a post on an open forum.
2. The email you received DOES NOT say your Apple ID cannot be used to unlock this iPad. The email informs you that your Apple ID was used to unlock an iPad. Fortunately the iPad is yours. The message confirms that. If your Apple ID was used to unlock an iPad that was not yours your would then know to change your password. Since the iPad is yours you do not need to change your password.
Is your iPad working?

HT4623 Please help! i have just update my iphone 4s with 7.4 update and my phone is now asking for a password which i dont have. I have tried my keypad lock i used before the update and also my itunes password and neither work, how do i rectify this ??

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