HT4623 please help - installed IOS7 and now I am having problems playing Words Free on my Iphone.  It gives me a pop up telling me to connect to ITunes but will not connect.  Cannot get out and have to continually shut down my phone and start over.

please help - installed IOS7 and now I am having problems playing Words Free on my Iphone.  It gives me a pop up telling me to connect to ITunes but will not connect.  Cannot get out and have to continually shut down my phone and start over.

Hi, jeantwin.
Thank you for visiting Apple Support Communities.
The steps in the article below may help you resolve the issue with push notifications.
iPad and iPod touch: Unable to use YouTube or Push notifications
http://support.apple.com/kb/ts3305
If the issue persists, try signing out of your Apple ID and then sign back in.
iOS: Changing the signed-in iTunes Store Apple ID account
http://support.apple.com/kb/HT1311
Cheers,
Jason H.

Similar Messages

  • On my new iPhone 4S, I periodically get a "Sim failure" message and I loose my Verizon connection. To get service back I need to shut down the phone and start it up again.

    On my new iPhone 4s, I periodically get a "Sim failure" message and I loose my Verizon connection. To get service back, I need to shut down my phone and restart it.

    Have you tried removing and replacing the SIM? If that doesn't work, try a new SIM from Verizon, they will usually swap them out for you for free. If those don't work, you might need to get the phone checked out, it may have a bad SIM port.

  • MacBook Pro Retina says connected to ethernet, but will not connect

    I have a MacBook Pro 13" Retina. It will not connect to my office's network no matter what I do. I've tried different cables, different ports, toggling wifi on and off, inspecting the ports to see if they will recognize other thunderbolt connections and they will. I was able to connect to a Thunderbolt monitor without any issues. It may be the adapter, but there are all kinds of funky-ness going on when I try to assess the network. The thunderbolt heading under System Information claims nothing is connected - even when communicating with the Thunderbolt display. The ethernet connection claims to be working, but will not connect to the internet. It also can't seem to find our router. I've tried to manually enter all the information in using the assistant, but it still can't find it. This is especially frustrating since this computer is under a year old. I can't take it to the Genius Bar because it is owned by my company and contains proprietary info. Any help would be greatly appreciated.

    Hello NotAppleSavy,
    Thanks for the question. After reviewing your post, it sounds like the computer wont connect to networks. I see you have used network diagnostic. I would recommend that you read this article, there are a lot of other things you can do in this article that may be able to help you resolve or isolate the issue.
    Wi-Fi: How to troubleshoot Wi-Fi connectivity
    Thanks for using Apple Support Communities.
    Have a nice day,
    Mario

  • HP Officejet Pro 8500A Plus Printer will connect to apps but will not connect to EPrint

    OS MAC 10.6.8 Snow Leopard.  I am using a wireless connection, no USB, and everything worked fine at one time.  Recently, all remote printing, including Airprint stopped connecting.  I am unable to access anything on the HP website via the printer except for the Apps.  My network is working fine and I have done all the troubleshooting steps recommended throughout the Help system with the exception of returning the printer to factory defaults.  Unfortunately, I removed the printer from my ePrint account and have now lost access to my printer e-mail/claiming code.  Thus, I can do no troubleshooting via the HP website.   I have tried using the original code the printer came with and the e-mail I changed the printer to after installing it and neither works.  I have a bad feeling I will not be able to use the ePrint features any longer with this printer and with my warrantee expired, I will be thoroughly po'ed about this. 

    Hello lynnmilicevic,
    First I want to reassure you by letting you know that the web services support has no expiration.  Next I want to address the issue with ePrint.  You will not have to take the printer completely back to factory settings, but you will have to disable and re-enable the printer's web services.  You can remove the web services by going to the setup menu,  select the web services setup, select restore factory defaults ( note, this only restores web services to the factory defaults, everything else, i.e. wireless, fax, ect., will still have the settings that you have created), and select yes.  You will get a message saying that the web services have been reset.  Now go back to the setup menu, select web services, and follow the prompts to re-enable web services.  Once you have the web services enabled again, you will have to go the eprintcenter.com, log in, and add the printer to the account again.  A very unfortionate part of this is that you will not be able to get the same custom e-mail for your printer.  The original custom e-mail will be locked for about 6 months.  If this does not help, let me know and I will see what can be done.
    -------------How do I give Kudos? | How do I mark a post as Solved? --------------------------------------------------------

  • My new ipad4 can connect to itunes, but can not connect to app store. Please help.

    Please help me to connect to app store for ipad4 but can connect to itunes. Thank you.

    AlexLee123456 wrote:
    Thanks for the help guys... iTunes is up and running (on my PC) however when I plug in the iphone it just doesn't connect to it, so I guess it must be itunes fault, however I have restarted my computer and this hasn't helped either
    The iPhone is still stuck in recovery mode?
    If the iPhone is not detected you will need to try other USB ports on the PC or try other USB cables. You could also try another PC/ Mac is you have one available to see if the PC is at fault.

  • Wireless connection is there but will not connect

    Hi I have a 2 year old Macbook and I have been using Windows XP SP2 via Boot Camp for a couple months now. The internet connection has been fine up until tonight. Nothing was changed, except now I cannot connect to the internet. The internet works on my OS X partition, but when I come onto Windows, it will not. When I see the available wireless networks, it comes up, with 5/5 bars, as if it were a great connection. When I click it to connect, it just keeps connecting, without even prompting me for my WEP password. I don't know what could have changed!
    I have tried installing the drivers from the Leopard disc again, as well as downloading the Airport utility on it, however to no avail.
    Any ideas out there?
    Thanks a lot!

    Same problems. Sp2 via bootcamp. Legit copies. My wireless was working fine, and then one day it just stopped receiving packets. Says it's connected and good but I is functionally uselesss when I try and load anything. Really need help with this, I feel like I've tried anythign except a reformat. I also spent a good while looking throguh these forums for an answer and nothing has worked so far. Thank you!!
    Been

  • Macbook will connect to wifi but will not connect to internet

    Lately I've been experiencing an issue with my internet, my computer will connect to wifi, but the internet will not work. I have tried multiple wifi networks, and sometimes the internet works but it is slow, or sometimes it won't work at all. For whatever reason apple.com is the only one working at the moment.. how convienent.. I have rebooted my laptop, the router and my operating system is up to date. Please help!! I'm a college student and internet is crucial for one of my classes!

    Check proxies ...
    Open System Preferences > Network > Advanced > Proxies
    Deselect any checked boxes on the left then click OK.
    Relaunch your browser to test.
    And make sure the firewall is off. System Preferences > Securty & Privacy > Firewall
    If it's on, you may need to click the lock icon to turn if off. You may be prompted for your admin password.
    Message edited by:  CS

  • Iphone 5c is connected to Wifi but will not connect to internet

    Have had my Iphone for a year now and have never had this issue before. The device shows I am connected to the wifi but tells me it cannot connect
    to the internet. Any ideas?

        I know having wifi connection is important to your data usage amlaco. I'm sorry you're not able to use the internet . Have you tried to disable your wifi connection and renable it? Are you connected to your home wifi? Have you contacted your internet provider that is connected to your wifi?
    Kinquana_VZW
    Follow us on Twitte @vzwsupport

  • Please help block my ipod touch second generation and forget the code, try putting the code so many times that now says connect to itunes, I connect but will not let me do anything that tells me this should unlock with key and I should do for Please help!

    please helpme i block my ipod touch second generation and forget the code, try putting the code so many times that now says connect to itunes, I connect but will not let me do anything that tells me this  should unlock with key and I should do for Please help!. thanks

    Place the iPOd in recovery mode and then restore. For recovery mode:
    iPhone and iPod touch: Unable to update or restore

  • HT3743 my iphone 4 i bought was jailbroken to ios 6.0.1 redsn0w but i tried to restore the iphone and now it keeps saying connect to itunes but when i connect and try to restore an "unknown error" occurs and it will not boot up whatsoever. please help!

    my iphone 4 i bought was jailbroken to ios 6.0.1 redsn0w but i tried to restore the iphone and now it keeps saying connect to itunes but when i connect and try to restore an "unknown error" occurs and it will not boot up whatsoever. please help!

    If you want to solve your problems, unjailbreak. And don't do it again, because jailbreaking causes problems as you read about in that article. You can try Recovery Mode: http://support.apple.com/kb/HT1808

  • My children got a ipod touch and keept changing there password and now it says ipod disabled connect to itunes but its not doing anything please help

    i got my kids a ipod touch for xmas and they keeped changeing the password on it and now its saying ipod disabled connect to itunes but its not working still please help

    Disabled
    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen                         
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: How to back up     
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store        

  • Ok I got my iPod from my brothers friend and my IPod says "iPod is disabled connect to iTunes" then my computer says cannot get onto iPod because I need the iPod passcode and of course I cannot put it in so I need some help please

    Ok i got my iPod from my brothers friend and my IPod says "iPod is disabled connect to iTunes" then my computer says cannot get onto iPod because I need the iPod passcode and of course I cannot put it in so I need some help please

    Try placing in DFU mode and then restoreing.
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

  • Downloaded acrobat reader 11 onto my Mac Book Pro, it can open the file but will not print. Get a message that says PDF cannot be printed, however, I forwarded it to someone else and they could print it, no problem. I called HP and spent an 1hour with the

    downloaded acrobat reader 11 onto my Mac Book Pro, it can open the file but will not print. Get a message that says PDF cannot be printed, however, I forwarded it to someone else and they could print it, no problem. I called HP and spent an 1hour with them and then called Apple support and worked with them for 3 hours. No one can figure it out. Is there something wrong with this version? the pdf was created in 2004. Do I have to pay to get Acrobat?

    Let me give you a slightly different perspective than everyone else here.  You are using an unsecured wireless network, which means that all your network traffic is easily available for viewing by anyone else using that network.  That's bad.  Very bad, for you, unless you absolutely trust everyone who lives within range of this network.  So stop doing it.
    As to the Mac not connecting, wireless networking is simply too complex for any reasonable answer without more information.  There are many possible error points, and as often as not it's the Mac that can connect and the Windows PC that cannot.  Since you can't give us any information about the configuration of the neighbor's network, and can't make any changes to it, we can't do much to help you troubleshoot it.

  • Hi my mini ipad has locked me out and says connect to Itunes but it wont connect to it

    Hi my mini ipad has locked me out and says connect to Itunes but it wont connect to it

    Try:
    Placing your device into recovery (DFU-Device Firmware Upgrade) mode:
    Follow these steps to place your iOS device into recovery mode. If your iOS device is already in recovery mode, you can proceed immediately to step 6.
       1. Disconnect the USB cable from the iPhone, iPad, or iPod touch, but leave the
           other end of the cable connected to your computer's USB port.
       2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds
           until the red slider appears, then slide the slider. Wait for the device to turn off.
                  * If you cannot turn off the device using the slider, press and hold the
                    Sleep/Wake and Home buttons at the same time. When the device turns off,
                    release the Sleep/Wake and Home buttons.
      3. While pressing and holding the Home button, reconnect the USB cable to the
           device. The device should turn on. Note: If you see the battery charge warning,
           let the device charge for at least ten minutes to ensure that the battery has some
           charge, and then start with step 2 again.
      4. Continue holding the Home button until you see the "Connect to iTunes" screen.
           When this screen appears you can release the Home button:
      5. If necessary, open iTunes. You should see the following "recovery mode" alert:
      6. Use iTunes to restore the device.
    If you don't see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.
    Note: When using recovery mode, you can only restore the device. All user content on the device will be erased, but if you had previously synced with iTunes on this computer, you can restore from a previous backup. See this article for more information.

  • How do i restore my wifi setting back to the factory settings? I have changed it somehow :/ and now my wifi will not connect. My Airport is on and showing full strength but will not connect.

    How do i restore my wifi setting back to the factory settings? I have changed it somehow :/ and now my wifi will not connect. My Airport is on and showing full strength but will not connect.

    Ok, if other devices are connecting but just not your MacBook then let's start troubleshooting the MacBook to possibly find out why.
    Please try each of the following, in order, until hopefully resolved:
    Note the following are excerpts from an OS X Daily article.
    * Turn Airport on & off – You can do this via the Airport menu bar or from the Network Preferences. This is the first thing you should try when troubleshooting Mac wireless problems.
    * Make sure Wireless/Airport card software & firmware is up to date – This is usually done just by going to the Software Update menu, if there are any updates available for your Mac or Airport, install them.
    * Delete and recreate connection – Try deleting and recreating/reestablishing the wireless connection, sometimes a setting can be corrupted and this may fix it.
    * Create a new Network Location – Similar to the above suggestion, try creating a new and different wireless network location to see if it resolves the connection problems.
    * Change DHCP auto settings to manual – sometimes there is a problem with the DHCP server, and if you manually set an IP address on the network you can be fine. Remember to set the IP to a high number so it wouldn’t interfere with other DHCP machines. As long as you have the subnet mask, router, and DNS settings configured manually as well, this shouldn’t be a problem.
    * Flush the DNS cache – Launch the Terminal and enter the following command onto one full line within the Terminal: dscacheutil -flushcache
    * Zap the PRAM – Reboot your Mac and hold Command+Option+P+R during restart until you hear another chime, let the Mac boot as usual.
    * Delete Wireless Config files – Delete com.apple.internetconfigpriv.plist and com.apple.internetconfig.plist files from ~/Library/Preferences and reboot
    * Trash your home directories SystemConfiguration – Remove all files within ~/Library/Preferences/SystemConfiguration/ and then reboot your Mac.
    * Reset your Mac’s System Management Controller (SMC) – For MacBook and MacBook Pro’s: Shutdown the MacBook/Pro, remove the battery, disconnect the power, hold the Power Key for 15 seconds. Replace the battery, reconnect power, and zap the PRAM and wait for 2 chimes before letting the keys go. Let boot as usual.

Maybe you are looking for

  • PDF document looks different than when printed

    With Acrobat Reader 9, we've noticed that when we print the documents, their is some sort of margin in the printed report, but when we view it on screen in Adobe Acrobat Reader 9, there is no margin. Is there some setting in Adobe Acrobat Reader that

  • Need to Check whether the program is Active or not

    Is there any statement where i can check  whether the report program is Active or not. Using below statement i am  copying the entire Code in internal table it_source.Before copying in the source code in the  internal table  it_source.I need to check

  • Usage Error while generating spool

    I need to create a function module which would be called from a BRF. The function module must generate an adobe form and sent to the spool. I get usage error at the call form function module level. could someone suggest if anything is missing in the

  • Recording tv shows from dvr to my pc

    I have a brighthouse DVR and want to record some of the show's from it,I have a HP 9500y pc equiped with burnning/labaling abilty but no idea how to hook them together,or if it's even possible. any info would be great thanks

  • Center value across break in Webi 4.1?

    I could not locate this option in BO 4.1 Webi, and I wonder if it exists in BO 4.1 SP4 Please advice