HT4623 Recently updated my iphone 5 with IOS7 and lost all my photos - Help!?
Hi, I'm wondering if anyone might be able to help? I updated my Iphone 5 with this IOS7 update a few days ago and seem to have lost all my photos. I tried a 'Restore' and then 'Back up from restore' in itunes but the phone kept going round in circles. It kept asking me [on the iphone] to select either 'Set up as new phone' or 'Restore from icloud' or 'Restore from itunes back up.' I chose 'Restore from backup' every time and just as I thought it had finished, it asked me to do the whole process over again. This happened several times. In the end I chose to 'Set up as new iphone' and then I was able to do a restore but the photo's never appeared. I did get all my Apps, Music and Contacts back on the phone.
I spoke with Apple today and they seem to think I didn't do a backup before updating to IOS7. Normally my itunes automatically does a sync and a back up when I connect the phone and I will get a warning message to prompt me if not. I've searched for the photo's in my Pictures folder on my lap top but they are not there. I don't use icloud [don't quite understand it but I'm getting there!] and the Apple advisor checked my Apple account and couldn't find any of the photos there. I've even tried to download a program to scan my phone for lost items but there's still no photos showing up.
Have I lost these photos for good or is there any way of getting them back?
Any advice appreciated.
Thanks
Jane
Just to add to my enquiry above...
I have downloaded a couple of these programmes which say they can help scan for missing photos. One of the programs scanned my itunes and found photos from a back up this August. I could see quite a few photos on there [the ones that I'm missing] but these programs only let you down load 2 files [photos] unless you register with them i.e I will have to pay.
So why isnt this back up for August showing up in the list 'restore from back up' when I'm connected to my itunes??
Its so frustrating knowing that the majority of the photos I'm missing are actually still there somewhere. Why do i have to pay another provider to get them back??
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Regards
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I searched a lot and maybe found a part of the reason for this high data traffic.
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The battery finaly got MUCH BETTER since the update on iOS 5.0.1.
My traffic is actually higher than on iOS 4 but not so high as before I deactivated some services...
I hope this info is a little help for you!!
Let me know if this works for you, ok?
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