HT4623 when i update my iphone 5 i receive error -1  my iphone 5 can not open it is on recovery mod please help me

when i update my iphone 5 i receive error -1  my iphone 5 can not open it is on recovery mod please help me

Error 1 or -1 indicates a serious hardware issue.
Take the device to Apple or whomever provides hardware support in your country for evaluation and likely replacement.

Similar Messages

  • Hi can you please help me to fix my iPhone 5 when I update it to the iOS 6.1.2 my carrier signal indicator states searching all the time please help me what to do

    HiHi can you please help me to fix my iPhone 5 when I update it to the iOS 6.1.2 my carrier signal indicator states searching all the time please help me what to do

    Hi Samantha,
    Are you aware that if you restore your ipad that you will lose all data from your ipad and very difficult to get it back unless you had previously made a back-up of your data on itunes or in the cloud. and that would be on the computer you set those up on. (There are some independent apps out there that might help restore data but I don't have any experience with them...)
    Also, I think if you restore on another computer you're supposed to have administrator rights and have the latest itunes update. And I think if you sync (if restoring is considered syncing with another computer, you'll be locked out of your computer or a new one.)
    I don't know if there is a way for you to safely eject your ipad from your mom's laptop and find another way, but please read this
    http://support.apple.com/kb/ts1275
    Also, I suggest you start a new post and title it something like First, stuck on update and now on Restore on another computer. Please HELP! And then tell the story of your problem that you originally included and your follow-up efforts to restore given a suggestion on previous post (though I think you SHOULD AVOID RSTORE if you can.) And refer them to your original post
    https://discussions.apple.com/message/22050045?ac_cid=tw123456#22050045
    Hope this helps and if you can get back to your ios before the upgrade, stay with it. I hope it all works out for you.
    FYI - If it's a new or refurb bought within the past year you might be able to have it replaced by Apple.

  • After updating my MacBook Pro to yeosemite I want my old screen saver picture back. I did a full back up before the install. I found the "Settings" folder in Time machine but when I try to open it I get an error message saying "You can not open this

    After updating my MacBook Pro to yeosemite I want my old desktop picture back. I did a full back up before the install. I found the "Settings" folder in Time machine but when I try to open it I get an error message saying "You can not open this folder. It is in TimeMachine".

    Can you browse the Time Machine drive from Finder?
    If you can and you know where the picture was stored ie on your desktop you can browse through the folder structure to the picture copy it and paste it somewhere on your new install before right clicking it and 'set as desktop background'

  • Help!! I just updated my iPad 2 into IOS 5.1.1.. When it finished updating, I can't open all of my games. Please help me fix this. :( thank you.

    Help!! I just updated my iPad 2 into IOS 5.1.1.. When it finished updating, I can't open all of my games. Please help me fix this. :( thank you.

    You are most welcome

  • I try to restore my iphone in recovery mode but didn't get it and now can not come out of recovery mode please help me

    Hi I had perches one iphone4 from Hong Kong last month but after coming back i try to restore my iphone but it's give error 3194 then i try to restore it in recovery mode but still can not restore error -1 and now i cannot get out of recovery mode please help me to shovel this problem.

    Are you running modified software on your phone?  This error seems to be common if the firmware has been modified and you're trying to restore the phone again. 

  • I worked on a Photshop file yesterday, but today, I received a notification that the file cannot open because it is incompatible. Please help!

    The notification simply states that the file is incompatible with my current version of Photoshop, which is crazy because it was working fine until now and I need to work on this and multiple other files.

    Thank you!
          From: gener7 <[email protected]>
    To: Natalie Fosdick <[email protected]>
    Sent: Tuesday, November 25, 2014 8:35 PM
    Subject:  I worked on a Photshop file yesterday, but today, I received a notification that the file cannot open because it is incompatible. Please help!
    I worked on a Photshop file yesterday, but today, I received a notification that the file cannot open because it is incompatible. Please help!
    created by gener7 in Photoshop General Discussion - View the full discussionIf you have Windows, you can get a backup "shadow copy" of your files if it has been turned on. Shadow explorer will help you find and restore the earlier file. ShadowExplorer.com - About Also go into Photoshop Preferences > File Handling and set Maximize Compatibility for PSD and PSB files to "Always". Gene If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/6963078#6963078 and clicking ‘Correct’ below the answer Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: Please note that the Adobe Forums do not accept email attachments. If you want to embed an image in your message please visit the thread in the forum and click the camera icon: https://forums.adobe.com/message/6963078#6963078 To unsubscribe from this thread, please visit the message page at , click "Following" at the top right, & "Stop Following"  Start a new discussion in Photoshop General Discussion by email or at Adobe Community For more information about maintaining your forum email notifications please go to https://forums.adobe.com/thread/1516624.

  • Buy an iphone 4s on verizon ebay then I can not open because he had put find my iphone so I can not enter my apple id someone could help me

    buy an iphone 4s on verizon ebay then I can not open because he had put find my iphone so I can not enter my apple id someone could help me

    Welcome to the Apple Community.
    You can only contact the seller through eBay and ask them to remove their details from the phone via iCloud.com

  • HT201442 I've tried everything to fix my iPad after updating it today 10.9.2-now it is in recovery mode - please help ????

    I've tried everything to fix my iPad after updating it today 10.9.2-now it is in recovery mode - please help ????

    1. Turn off iPad
    2. Turn on computer and launch iTunes (make sure you have the latest version of iTune)
    3. Plug USB cable into computer's USB port
    4. Hold Home button down and plug the other end of cable into docking port.
    DO NOT RELEASE BUTTON until you see picture of iTunes and plug
    5. Release Home button.
    ON COMPUTER
    6. iTunes has detected iPad in recovery mode. You must restore this iPad before it can be used with iTunes.
    7. Select "Restore iPad"...
    Note:
    1. Data will be lost if you do not have backup
    2. You must follow step 1 to step 4 VERY CLOSELY.

  • I was listening to a you tube clip.  i guess i didn't click off the actual clip, because now when i turn on my computer the clip audio plays. i can't locate the file to delete it. please help.

    i was listening to a you tube clip.  i guess i didn't click off the actual clip, because now when i turn on my computer the clip audio plays. i can't locate the file to delete it. please help.

      Quit Safari.
      Hold the shift key down and relaunch Safari.
    Empty Caches
    Safari > Preference > Advanced
    Checkmark the box for "Show Develop menu in menu bar".
    Develop menu will appear in the Safari menu bar.
    Click Develop and select "Empty Caches" from the dropdown.
    Best.

  • My iphone is in recovery mode and i cannot restore it with itunes on my macbook or my pc. how can i restore my iphone 4s? or at least, how can i get it out of recovery mode?

    i tried to restore my iphone 4s because it kept saying "searching..." for service so i decided to restore it, after having already reset all network settings, and after trying to restore all settings. still, it only said "searching..." for service. finally, i tried to restore my iphone.  when using my macbook, 3/4 through i recieved a message to update my itunes software.  i had to close itunes for the update. when i closed itunes, the iphone restore was in pprogress and having to close the program put my phone into this "recovery mode" with the icon of the usb and the itunes disc logo. i also tried updating and restoring the software with my pc which also didnt work. help?

    Once the Device is asking to be Restored with iTunes... it is too late to save anything... and you must continue with the Recovery...
    kevinpowell1 wrote:
    how can i get it out of recovery mode?
    Make sure you have the Current Version of iTunes Installed on your computer
    iTunes free download from www.itunes.com/download
    Then See Here  >  http://support.apple.com/kb/HT1808
    You may need to try this More than Once...  Be sure to Follow ALL the Steps...
    Take your time... Pay particular attention to Steps 3 and 4.
    Some users have reported as many as 8 or 9 attempts were necessary before success.
    After you have Recovered your Device...
    Re-Sync your Content or Restore from the most recent Backup...
    Restore from Backup  >  http://support.apple.com/kb/ht1766
    If the issue persists...
    Then a Visit to an Apple Store or AASP (Authorized Apple Service Provider) is the Next Step...
    Be sure to make an appointment first...

  • I get an error message when trying to download apps from the app store.  "safari can not open the page because the address is invalid".  Please help!!

    i get an error message when trying to download apps from the app store.  "Safari can not oprn the page because the address is invalid"

    You can't use Safari to download iPad apps. Only use iTunes/App Store.
     Cheers, Tom

  • I just purchased photoshop elements and went to retrieve my serial code.  The web page provided to retrieve it loads blank, even when clicking on the URL through adobe's web site.  I can not install my product without this.  Please help

    I just purchased photoshop elements and went to retrieve my serial code.  The web page provided to retrieve it loads blank, even when clicking on the URL through adobe's web site.  I can not install my product without this.  Please help

    Drusso77 if you are continuing to face difficulties locating your serial number then please see Find your serial number quickly - http://helpx.adobe.com/x-productkb/global/find-serial-number.html.  You are also welcome to contact our support team at http://adobe.ly/1aYjbSC.

  • I have updated my iphone 5s to iOS8 but it has my old icloud account, how can i change the icloud email address as i can not get passed this page?? please help :-(

    i have updated my iphone 5s to iOS8 but it has my old icloud account, how can i change the icloud email address as i can not get passed this page??
    I do not know the log in details and no longer have that icloud email address !!
    please help :-(

    That's Activation Lock. You will need to remember the Apple ID and password you used to set up the phone.
    If you can't remember them, you can go to iforgot.apple.com to try to recover the information.
    If you are the original owner of the phone & have proof of purchase, you can try calling Apple to see if they can assist also.
    ~Lyssa

  • HT2729 When I updated my apple phones with IOS7, the music videos can no longer be viewed in widescreen mode on the phone. When I turn the phone horizontal to see a bigger viewing of the video, album cover art pops up. Any idea how to change that? I hate

    After the IOS7 updates, when we are viewing music videos on my phones I can no longer turn the phone horizontal to see a bigger viewing of the video. I can only see it widescreen in vertical mode which is much smaller. Now when you turn it sideways, it pops up album cover art and I hate that. Is there a way to fix that?

    We are just users like you and don't know why Apple does what it does. This is not a place to "vent," it is a place to ask technical questions. As of now there is no way to change or modify the way these folders appear in Windows Explorer. You can provide feedback to Apple about this issue at this link: http://www.apple.com/feedback

  • My iphone5 was battery emptied. when i charged it, its been hours but the apple logo was keep on blinking. iphone 5 was not opened. what is the best option. please help.

    my iphone 5 cannot be opened. when i charged it, the apple logo kips on blinking but it was not opened. what is the best option to do.? please help.

    - Make an appointment at the Genius Bar of an Apple store. I suspect the battery is on its last legs
      Apple Retail Store - Genius Bar

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