HT4623 Why does the update ask for a pass code? Previous updates did not. Why does it NOT accept the only PIN I have set on this computer? Thanks.

What the heck is a "pass code" and why am I being asked for one?? And where would I find said pass code? I've not had to do that for prior updates, so am more than a bit confuzzed. Thanks.

The Passcode is the 4 digit code you use to unlock your iPad.

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HT1212 i just downloaded ios 7.0.2 on iphone 4 and it is now asking for a pass code which i did not even set up do??

i just downloaded ios 7.0.2 on iphone 4 and it is now asking for a pass code which i did not even set up do??

I have an ipod 5g. i changed my passcode and then got a notification of a 7.0.2 update. i updated and now my passcode wont work? im certain that i entered the right passcode. i would try resetting on my macbook, but the screen is shattered.

Why is my ipad asking for an unlock code and I did not set this up?

why is my ipad asking for an unlock code after downloading new software? I did not set this up and had no idea what the password is. I tried 1234 and 0000 and now it is disabled. Help

I have an ipod 5g. i changed my passcode and then got a notification of a 7.0.2 update. i updated and now my passcode wont work? im certain that i entered the right passcode. i would try resetting on my macbook, but the screen is shattered.

TS4036 I just uploaded the new 7 update 2 days ago and now my phone has locked me out and is saying disabled , i called verizon and the said to contact apple . it asked for my pass code but i did not remember it and tried it to many times and it is locked

help!!!!! i just uploaded 2 days ago the new 7 update to my phone , then yesterday morning , it said disabled and asked me for my pass code . I couldnt remember what it was , so after trying different ones it finally locked me out for good. how do i fix this !!!!!!?????

If your phone is disabled from entering the wrong passcode too many times you'll have to restore it to remove the passcode, as explained here: http://support.apple.com/kb/HT1212.

HT201441 Once I updated my phone 4 of 2 years it asked for a pass code but it did not ask for one to be installed, I am the only owner of this iPhone, is there anyway to unlock and set a new passcode?! Please help!

Apple needs to either tell me how to unlock it or ship me another iPhone 4 32gb.

Hello Stina36,
Thanks for using Apple Support Communities.
I'm sorry to hear about the issue you're phone is having. I did however find this support article that has great steps for you to go through in order to try and resolve this issue:
iOS: If you can't back up or restore from a backup in iTunes
http://support.apple.com/kb/TS2529
Take care,
Alex H.

Why is iPad asking for a pass code after last update

I did the last os update and the screen is now asking for a pass code where I did not have one before

http://support.apple.com/kb/HT1212

Wanted to update the software now available, but it is asking for a pass code. As far as I remember in didn't put in any pass code , how do I settle this issue . Earlier updates were asking Apple ID but pass code for updating the new soft ware not known.

Wanted to update the software now available, but it is asking for a pass code. As far as I remember in didn't put in any pass code , how do I settle this issue . Earlier updates were asking Apple ID but pass code for updating the new soft ware not known.

Hello Kewal,
Thank you for the details of the issue you are experiencing when trying to perform an update. I recommend trying to update using iTunes, and as always, it is a good idea to make a backup first.
iOS: Back up and restore your iOS device with iCloud or iTunes
http://support.apple.com/kb/ht1766
Update your iPhone, iPad, or iPod touch
http://support.apple.com/kb/ht4623
Thank you for using Apple Support Communities.
Best,
Sheila M.

HT4113 My daughters iPod touch asks for her pass code but when she types it in the cursor does not move or input any characters so,she cannot get into the iPod. This has suddenly happened for no apparent reason

My daughters iPod touch asks for her pass code but when she types it in the cursor does not move or input any characters so,she cannot get into the iPod. This has suddenly happened for no apparent reason, what can we do? Can anyone help please?

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

My ipad is asking for a pass code to install updates - never done before and I haven't set one. What next?

My ipad is asking for a pass code to perform the software updates. It has never done this before and I haven't set a pass code. How do I find, amend or delete this?

It's asking for the passcode you use to lock/unlock your iPad.

My new iPad air is suddenly asking for a pass code. I have only just finished restoring it from my iPad 2 and I didn't set one. The one I used before doesn't work. What can I do?

My new iPad air is asking for a pass code. I have only just finished restoring it via iTunes from my ipad2 and I didn't set one. The one I used before doesn't work. What can I do?

http://support.apple.com/kb/HT1212

I have turned on my phone this morning and it's asking for a pass code when I have never put one in and I can't get past the page help!

I have turned on my I phone this morning and it is asking for a pass code I have never used one and cannot get past the page can anyone help?

You won't get a reply on your email here. These forums are for users who want to help other users.
If you didn't buy your iPhone in your own country and you unlocked it to work in any way, you're out of luck. If you accidentally setup a passcode check out this old discussion:
https://discussions.apple.com/thread/3671431?start=0&tstart=0

Hi when I try to connect some bluetooth devices I get asked for my pass code for the mac air . I never had 1 is there a default code

hi
when I try to connect some bluetooth devices I get asked for my pass code for the mac air .
I never had 1 is there a default code
thanks
rob

the shaker wrote:
is there a default code
no.

HT5624 I Am not able to open my IPAD - it is asking for a "Pass Code" what is this?

I am not able to open my IPAD - it is asking for a "Pass Code" what is this?

iOS: Device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
How can I unlock my iPad if I forgot the passcode?
http://tinyurl.com/7ndy8tb
How to Reset a Forgotten Password for an iOS Device
http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
Saw this solution on another post about an iPad in a school enviroment. Might work on your iPad so you won't lose everything.
~~~~~~~~~~~~~
‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
2. Open iTunes with the iPad disconnected.
3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
5. Click ‘Setup as new iPad’ and then click restore.
6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
8. The first stage in the restore process unlocks the iPad, you are basically just cancelling out the restore process as soon as it reactivates the iPad.
If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
~~~~~~~~~~~~~
Try it and good luck. You have nothing more to lose if it doesn't work for you.
 Cheers, Tom

HT1620 I have had downloaded ios7.1.1 and it asks for a pass code to install. I cannot recall having one and if otherwise how do I get one

I have downloaded the latest iOS and it asks for a pass code which either I cannot recall, two failed attempts,. How do I get one so I can install

The iOS upgrade is seeking whatever code you use to unlock your iOS (iPhone or iPad) device; your device passcode or PIN or password you're using to secure your device.
If you've forgotten the PIN or password that you had originally configured to unlock your iOS device, there is a reset sequence.

I have loaded ios 7 onto my ipad mini now it is locked it s=asked for a pass code ihave never had a pass code on this device so tried my apple pass word Locked out! itunes says not eligible when i try to re load!!

I have loaded ios 7 onto my ipad mini now it is locked it s=asked for a pass code ihave never had a pass code on this device so tried my apple pass word Locked out! itunes says not eligible when i try to re load!!

Hi MaraAndKaid,
This article has steps you can take when you're unable to remember your passcode to get things back on track:
iOS: Forgotten passcode or device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
Take care!
- Ari

HT4623 Why does the update ask for a pass code? Previous updates did not. Why does it NOT accept the only PIN I have set on this computer? Thanks.

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