HT4623 Why is my iTunes store blank on my iphone 5 after ios7

I wanted to buy a song, but my itunes store screen in blank. What happened and what can I do about it?

Sign off from the itunes store under settings>itunes and app store and then sign on again.
If that doesn't do it, apparently toggling all of the icloud sync settings off and then on again for some reason fixes that issue.

Similar Messages

  • Why is my itunes store blank?

    I have just updated my iphone and I want to sync in music but it says I need to update to (at least) itunes 11.01 and to do that I have to go to itunes store. But when I enter itunes store it is blank. I have read that I need to update my safari. Is that correct and how would I do that? Do I need to pay ?

    Might something you haven't tried yet here > Can't connect to the iTunes Store

  • Why is my Itunes store blank on my Mac book pro?

    When I open my itunes store it is blank on my mac book pro, how do I fix it. I'm not the best with macs, so please step by step.

    I'd try the following document with that one:
    Apple software on Windows: May see performance issues and blank iTunes Store

  • Why is my iTunes store blank?, Why is my iTunes store blank?, Why is my iTunes store blank?

    I recently downloaded the newest version of iTunes and my library is fine, but when i go to the iTunes store, its just a blank page.

    I'd try the following document with that one:
    Apple software on Windows: May see performance issues and blank iTunes Store

  • Why won't itunes store open on my iphone

    When I try to open Itunes store on my iphone 5 with IOS7, it flashes on the screen and closes. I have tried restarting the phone. Any reason and/or solution?

    I have this exact same problem!
    I have a PC with windows 8 32 bit, and iTunes version 11.1.3.8.
    I tried to run it as admin, did not work. I tried some winsock reset command, did not work either... I tried to repair my itunes files, did not work!
    I have not tried to uninstall and reinstall iTunes though, in fear of losing everything that's on it.
    Please help us!

  • Itunes store not loading on iphone 5 after ios 7 update

    I rescently updated to ios 7 and now my itunes store does not work. I open the app and it shows the little loading symbol in the status bar next to the wifi signal, after a few seconds its stops loading and allows me to scroll but the page is completely blank. All of the little tabs at the bottom still are clickable but they do not display the propper page either. iTunes radio also will not allow me to look at the song info and click the options button (??) next to the option to buy the song. All help is appreciated
    i have already tried some of the other options i have seen online:
    turning phone on and off
    hard restarting phone (home and power button)
    logging out of itunes store and app store
    logging out and hard restarting
    connecting from both wifi and cell

    The music player does not remember where the last session ended.  I have about 1000 songs on my iPhone.  I play the songs in the Shuffle mode - and it worked fine on iOS 5.x.  Ever since I updated to iOS 6.0, the shuffle seems to be seriously broken.  It repeats the song sequence of previous session in the exact order instead of starting from where the session ended.  God forbid if your last session was 10-25 songs long - you'll have to hit the Next song so many times to listen to something that you have not heard for a while.

  • Why won't iTunes stay open on my iPhone 5 after the update

    The program opens the a flashes off the screen but when I go to close out programs it acts like it is open?

    SPicazo wrote:
    I have restarted my phone many times.
    OK.
    I listed three things as the basics.
    Have you tried all three or just restart?

  • I'm having trouble connecting to apps, itunes store, internet on my iPhone 5 running iOS 7.0.4.  I am currently connected to a perfectly running WiFI connection.  Why am I not able to connect anything?  I've tried ALL the fixes suggested.  HELP!!!!!!!!!

    I'm having trouble connecting to apps, itunes store, internet on my iPhone 5 running iOS 7.0.4.  I am currently connected to a perfectly running WiFI connection.  This just started happening today (2/19/14)!  Why am I not able to connect anything?  I've tried ALL the fixes suggested.  HELP!!!!!!!!!  BTW, I know my Wi-Fi connection is good because I'm using it on my desktop and other people in my office are also connected on their iPhones and desktops.  Again, HELP!!!!

    You may not really be connected to your WiFi network.
    Your router may not have given your iPhone a valid IP address. Go to Settings > Wifi > your network name and touch the "i" to the right to see the network details. If the IP address starts with 169 or is blank then your router didn't provide an IP address and you won't be able to access the Internet.
    Sometimes the fix can be as simple as restarting your router (remove power for 30 seconds and restart). Next, reset network settings on your iPhone (Settings > General > Reset > Reset network settings) and then attempt to connect. In other cases it might be necessary to update the router's firmware with the latest from the manufacturer's support web pages.
    If you need more help please give more details on your network, i.e., your router make, model and version, the wifi security being used (WEP, WPA, WPA2), etc.

  • Why is my itunes a blank screen?

    Why is my itunes a blank screen when i press the itunes app

    Hi Mikhailwong,
    When troubleshooting iTunes Store connection issues, the following articles provide the best information:
    First, try signing out of your account in Settings > iTunes & App Store. Once signed out, go ahead and sign back in.
    iOS: Changing the signed-in iTunes Store Apple ID account
    http://support.apple.com/kb/HT1311
    If the above did not resolve your issue, refer to the following:
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    If you haven't been able to connect to the iTunes Store:
    - Make sure that your iOS software is up to date by connecting your iOS device to iTunes and clicking on Check for Update in your device's Summary page in iTunes.
    - Check and verify that you are in range of a Wi-Fi router or base station. If you are on a 3G capable device, make sure that cellular data is turned on from Settings > General > Cellular.
    - Check to make sure you have an active internet connection. You can check the User Guide for your device for help with connecting to the internet.
    - Check to make sure other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the internet.
    - Try resetting (turning off and then on again) your Wi-Fi router
    - If the issue still persists see, iOS: Troubleshooting Wi-Fi networks and connectionsor iOS: Troubleshooting Wi-Fi networks and connections.
    Thanks,
    Matt M.

  • Why won't iTunes Store adopt the Google approach to apps

    Why won't iTunes Store adopt the Google approach of no questions asked refunds within 15 mins if you aren't happy with an app?  I have countless apps that I have lost money purchasing because after installation they don't do what I want.
    ITunes ripping the public off, one app at a time!

    It either A) shows me a white screen where the store should be, B) shows me the white screen with iTunes Store written in the middle or C) actually shows me the store, but as though it can't read all the sophisticated coding and wants to convert it into just plain ol' HTML.
    With those symptoms, I'd check through the following document:
    iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
    (I've seen C reported before with the Bigfoot Networks variation of this sort of business.)

  • Why is the iTunes Store crash when I start in on the iPhone 5 with the iOS 07 update?

    Why is the iTunes Store crash when I start in on the iPhone 5 with the iOS 07 update?

    Hi,
    Do you have iTunes 11 on your imac? What OS X do you have?
    Jim

  • Why is the ITunes Store in South Africa so limited

    why is the ITunes Store in South Africa so limited

    Apple can only sell content where the rights-holders grant them licenses to sell it (and in some cases a country's laws also limit things). If there is a particular item that is not currently available that you would like to be able to download then you try requesting that it be added, but unless the rights-holder agrees to it then Apple won't be able to sell it there : http://www.apple.com/feedback/itunes.html
    For music you could check to see if its available on other music purchase downloads sites that you have access to (or if it's available as a CD then you could buy that and copy it via your computer's iTunes).
    For ebooks there are other ebook apps/stores where it might be available e.g. Amazon/Kindle, Nook, Kobo etc

  • Why is the itunes store selection different on my mac and apple tv?

    Why is the itunes store selection different on my mac and apple tv. when i browse the documenteries on my apple tv, i can purchase/rent only 3. when i look on the itunes store on my mac, there's a whole page of docs to select from.

    "ah, so It's really up to the artists/ Distributions people that decide what can be published or sold? "
    Yes.

  • Why is the payment for e.g. a song in the itunes store proceeding not at once but after indefinite time?

    Why is the payment for e.g. a song in the itunes store proceeding not at once but after indefinite time?

    If you are using your account's balance then the price of the song should be deducted from it immediately, if you are using a credit card then it may take a day or two for it to appear on your card's statement

  • Why are there itunes store charges on my credit card statement but there are no purchases under my itunes account?

    Why are there itunes store charges on my credit card when there are no purchases under my itunes account?

    Have you added or changed your card details on your account and they are temporary store holding charges ?
    Unknown charges : How iTunes Store charges might look on credit and debit card statements

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