HT4710 What can I do to update iphoto app I keep getting this message: "You cannot update this software since you have not owned the major version of this software?
What can I do to update iphoto app I keep getting this message:
'You cannot update this software since you have not owned the major version of this software?.
Going from iPhoto v 8.x.x to V 9.x.x is called an upgrade and requires the purchase of iPhoto 9.
To go from v 8.1 to v 8.1.2 is an update and is free.
OT
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Pages "have not owned the major version of this software" wont open wont update
My pages wont update since i "have not owned the major version of this software" then it wont let me open pages because its being updated...HELP I have so many essays to write.
What version of pages were you using? How was it purchased?
What version of OS X?
Apple has gone through several variations on the purchase/licensing of iWork and Pages, and the advice on what to do will vary with the method that Pages was obtained and installed.
In the meantime, you could rough out your essays on Text Edit, found in the Utilities folder in your Applications folder, or download and install one of the open source office applications, OpenOffice.org, LibraOffice or NeoOffice. None are a direct replacement for Pages, but they should be able to get you through until you have Pages back.
Regards,
Barry -
I can't update my apps because 'I have not owned the major version of this software' what is wrong?
Since a few days, I can't update my apps anymore via apps update. I am getting a message that says: you cannot update this software since you have not owned the major version of this software'. What is going on? BTW - I can update by going to the App Store, searching for the app, which is listed as ready for an update, and then clicking....
Thanks for any help,
CoosjeI did, thanks for suggesting.
1st attempt was a failure. All apps that didn't update on phone (ex. Acrobat Reader, Evernote, Google Drive etc) didn't update on my mac's itune store. same message and an additional one with try later error 100.
unrelated, (?!)
wrote to apple support indicating the problem (20-25 mins ago). no response yet, just confirmation email.
i changed my password (appleid), changed secondary email.
went ahead and logged-in again with new credentials across all devices, suprise - all apps downloaded fine.
glitch in the matrix?! -
You can not update this software since you have not owned the major version of this software.
any soultions???Same here. Just becoming a nightmare. Updated iTunes and now can't update apps it itself is showing as available updates. Count me in on the latest "You can not update this software since you have not owned the major version of this software." bug.
Next I have to post about a new problem in iPhoto on a new thread.... it lost the "link" between some but not all photos I have in the library and what it itself posted to FaceBook a few hours ago...
Incredibly frustrating.
Imran -
You can not update this software since you have not owned the major version of this software.??
I have recently been having issues signing into my Apple ID and decided to go in and update my email and change my password.
Since changing my email and password I have been unable to update any of my apps. I receive this error message when trying to update, "You can not update this software since you have not owned the major version of this software."
I have looked into other forums and communities for a solution to this issue but from what I have read iTunes/Apple has yet to figure out a solution.
I have also read that the cause of this issue can be linked to two things.
One, is if you have multiple accounts on one computer. I only have one iTunes account/ Apple ID on this computer. This is my personal laptop and no one else has ever loaded on another account.
The second cause is linked to the country to which the apps were downloaded in. My computer and Apple ID were both created in the US, however 9 months ago I moved to New Zealand on a one year work holiday visa. Since living in New Zealand for the past 9 months I have been buying and updating apps, it wasn't until today when I received this error message.
I would really like to find a solution to this problem, but at the very least I would like to know what exactly caused this issue so that others may hopefully steer clear.
Any help would be much appreciated!
Cheers.I think the issue is that iTunes (for whatever reason) thinks I have two Apple ID's.
also, to further complicate the issue, when i try updating the apps from my iPod the iTunes store is still recognizing my old hotmail Apple ID. So when I go to enter my password it won't accept because it doesn't match with the old Apple ID, even though it is the same account (just new Apple ID name).
I have tried signing out within the App Store and re-signing in with my Apple ID but it still brings up my old Apple ID name when I try to update. -
My kids did something to itunes and now I'm getting the error.
You can not update this software since you have not owned the major version of this software. This is the computer that we have always updated our apps on. Does anyone have any ideas for me?I have the same thing. It looks like it's the store. What is happening is that instead of the store showing you only the updates for the account you are logged into, it shows you the updates for all of your accounts. So if you try & update an app that was purchased with another account, you get that message. This is a pain, as you have to go through the apps individually (update all just gives you an error) , and then log out & into the other account again to get the rest of the updates.
Message was edited by: jrentzke -
I tried to update my photo library a week ago, but I stopped it. Now that I wanted to resume updating, it says in the app store "You cannot update this software since you have not owned the major version of this software." WHAT DO I DO??
I already fixed mine, i used my other apple id to resume its update
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Installed 11.0.3 today. Tried to update apps. iTunes response was, "You can not update this software since you have not owned the major version of this software." I REALLY don't understand. I paid for MANY applications and stole or borrowed NOTHING.
Hi 969Polyglot969,
You may want to report an issue with the affected apps using the instructions in this article:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933
I hope this helps!
- Ari -
please help i have no idea what to do
you cannot update this software because you have not owned the major version of this software
Shouldn't give away the secret of how easy it is..... -
what does it mean when it says you cannot update this software since you have not owned the major version of this softwear
What were you doing when this happend?
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When I try to download free updates for apps, I've suddenly started getting an error message saying "You cannot update this software since you have not owned the major version of this software".
But I HAVE owned the software, for ages. (And, in any case, the apps in question are all free.)
And I don't have multiple Apple IDs.
What can I do?
Any advice much appreciatedThis can occur if you bought the machine used and iLife was reinstalled with another AppleID.
This also can occur if the "free apps" you downloaded have paid upgraded versions and/or are now payware and you can't get updates.
All software from MAS is copy protected, it might be free as in "no charge" but it's not free in the sense you can share it with others. -
"Cannot update iPhone Apps since I have not owned the major version" proble
I have three iTunes accounts which I use to download music and apps from iTunes (USA, UK and Italy).
Since now when I had to update software I just switched between accounts and downloaded the apps. This morning iTunes told me that I "Cannot update this software since you have not owned the major version of this software", which is not true.
This is blocking all my updates, not just some of them. What could it be and how can I sort it out?I flagged this with Apple support after writing a blog post on the subject at http://is.gd/9wdB1
Apple's initial response was to helpfully inform me that things had always been this way, whereas very recently you only saw updates for the signed-in account. The issue's now been escalated, but I've not heard anything back.
The only 'solution' at present I've found is to click every Get Update button and dismiss the 'You can not update this software since you have not owned the major version of this software' dialog when it appears, sign into your other account immediately and then download everything. Frankly, this is pathetic and a massive UX disaster from a company that should know better. -
Hi all,
RE: Applications problem: "You cannot update this software since you have not owned the major version of this software."
Until recently, I have not encountered this problem. And I am facing this problem for both my iPad and iPhone.
I only have 1 iTunes account and the most recent change was that I switched the location from Singapore to UK (I'm currently in the UK). I also updated my applications a couple of times before since the change in location, so I doubt it's due to the location change. I've tried signing out of the account in the iTunes accounts on the devices, then signing back in. I've also tried restarting the devices (and for the iPad, I even updated the iOS).
Any idea what else I can do to try to rectify this?
Thanks and regards,
TammyHi there!
Thanks for replying!
1. Yup, my iOS is the latest (6.0.1), and I have 7 apps on my iPhone that apparently have updates. But it's been 6.0.1 for quite some time and I've also been able to update the apps till just this week.
2. I don't have a credit card associated with my account anymore. Ever since I changed the location, I removed the credit card details. But I didn't have problems with any of my apps (updating or downloading new ones) until this week. Also, all the apps I've downloaded since I came to the UK are free apps.
I still don't know what's wrong. -
Why can't I update my apps? This message appears "You cannot update this software since you have not owned the major version of this software." I did not encounter this before even after changing my iphone.
I've also had this problem for the last month for my iPhone, thinking that it was because I switched country region in order to use these Canadian iTunes gift cards I got (still the most likely reason). But today I decided to just give it another try for the heck of it and they all started updating! May be because Apple fixed this problem, or may be because I re-formatted my computer and accidentally reverted all my data on my computer via Time Machine to several months ago before this problem started happening. I do have two different apple ID's (one is @me.com and another @gmail.com), so it could be an ID-related problem, although re-checking all my accounts on the iPhone everything is still signed-in the same way with when I was having the problem... so it makes me think Apple fixed it? Maybe give it another try... good luck.
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try to update my mac and iphone apps but there is massage erre , you cannot update this software since you have not owned the major version of this software,
I already fixed mine, i used my other apple id to resume its update
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