HT4715 I cannot access my windows computer from new iMac using remote desktop or App from App Store! I have called and received no support from apple or windows

Please help with connecting a new iMac to an office windows based computer. I have checked everything and neither apple or microsoft support remote connections live.

Try using Migration Assistant following this guide:
http://support.apple.com/kb/HT4413#3
There is advice in this document for using Migration Assistant from Time Machine or other hard drive.

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Backup stopped before completing. The process cannot access the file because it is being used by another process

I am working with a client who is attempting to backup to a NAS device
The device is a linksys NSS6000 (Cisco device).
It’s a dual 1Gbit LAN device that supports CIFS / FTP and NFS transfers. It has only 1Gbit lan connected.
The device has 4 * 500 gb sata drives in raid 1 attached.
Cables go from cat 5 to fiber back to cat5. (The NAS is located at a neighboring office) The switches are 1gbit.
Server is a win2k8r1 fully up to date.
When backing up to the NAS device, the following error occurs:
Running backup of volume Local Disk(D:), copied (86%).
Running backup of volume Local Disk(D:), copied (90%).
Running backup of volume Local Disk(D:), copied (94%).
Running backup of volume Local Disk(D:), copied (98%).
Backup of volume Local Disk(D:) completed successfully.
Backup stopped before completing.
Summary of backup:
Backup stopped before completing.
The process cannot access the file because it is being used by another process.
If we redirect the backup to a folder on a 2008 share, the backup completes successfully.
Only when backing up to the linksys NSS6000 does the error occur.
No other backup processes are writing to the NAS device so I can't understand why the process thinks the file is
being used by another process.
One thing we did notice that when the backup to the NAS device occurs, throughput is about 150 mbit average
On the 2008 server shares we successfully backup to, the through put is 500 mbit. Not sure if that is important, but
might be worth mentioning.
The following event log entry was noted at the end of the backup.
The description for Event ID '519' in Source 'Microsoft-Windows-Backup' cannot be found.
The local computer may not have the necessary registry information or message DLL files to display the message,
or you may not have permission to access them. The following information is part of the
event:'2009-05-12T10:13:31.617Z', '', '2147942432', '%%2147942432'
Any ideas?
Thanks..Michael

I am also seeing the same problem backing up nightly to a brand new NAS device (WD My Book Live)
All the error codes are the same as those in this thread.
From Windows Event Viewer:
The backup operation that started at '‎2011‎-‎03‎-‎25T06:00:19.811302700Z' has failed with following error code '2147942432' (The process cannot access the file because it is being used by another process.). Please review the event details
for a solution, and then rerun the backup operation once the issue is resolved.
Fault bucket 659897467, type 5
Event Name: WindowsBackupFailure
Response: Not available
Cab Id: 0
Problem signature:
P1: Backup
P2: 6.1.7600
P3: 0x80070020
P4: 7
P5:
P6:
P7:
P8:
P9:
P10:
Attached files:
C:\Windows\Logs\WindowsBackup\WindowsBackup.1.etl
These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\NonCritical_Backup_6957d65de91fc4a853ecc7c78914bf7351fff0d1_14578325
Analysis symbol:
Rechecking for solution: 0
Report Id: dd480bf2-56a6-11e0-ae81-00217099bf56
Report Status: 0
From Report.wer in C:\ProgramData\Microsoft\Windows\WER\ReportArchive\NonCritical_Backup_6957d65de91fc4a853ecc7c78914bf7351fff0d1_14578325
Version=1
EventType=WindowsBackupFailure
EventTime=129455071508181139
Consent=1
UploadTime=129455071508201140
ReportIdentifier=dd480bf2-56a6-11e0-ae81-00217099bf56
Response.BucketId=659897467
Response.BucketTable=5
Response.type=4
Sig[0].Name=Operation
Sig[0].Value=Backup
Sig[1].Name=AppVer
Sig[1].Value=6.1.7600
Sig[2].Name=HRESULT
Sig[2].Value=0x80070020
Sig[3].Name=TargetType
Sig[3].Value=7
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=6.1.7600.2.0.0.256.48
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=1033
State[0].Key=Transport.DoneStage1
State[0].Value=1
State[1].Key=DataRequest
State[1].Value=Bucket=659897467/nBucketTable=5/nResponse=1/n
FriendlyEventName=WindowsBackupFailure
ConsentKey=WindowsBackupFailure
AppName=Windows host process (Rundll32)
AppPath=C:\Windows\System32\rundll32.exe
ReportDescription=Windows Backup failure

Cannot use Remote Desktop host on Windows 8.1 Pro, termsrv corrupted?

Hello,
Few days ago I upgraded my home desktop machine from Windows 8.1 to Windows 8.1 Professional so I can use the Remote Desktop feature.
I enabled everything needed, checked "Allow computers to connect to this computer" from the Remote Settings, forwarded the port 3389 in my rounter and allowed it in my firewall etc...
But I still can't connect to this computer from outside my home network or inside it. The error I get trying to connect is this:
(For some reason i still can't post images in this forum...) So I posted a link below to my original thread with the images
I'm trying to connect using a laptop running Windows 7 Home Premium.
After searching around I found out that the service responsible for the RDP is called "TermService", I found it on my services but was unable to start it:
(For some reason i still can't post images in this forum...) So I posted a link below to my original thread with the images
Also, notice the description of the service. So I tried to run a System File Checker on the service's DLL (sfc /scanfile=c:\windows\system32\termsrv.dll) and got this log:
2014-10-05 14:20:41, Info CBS TI: --- Initializing Trusted Installer ---
2014-10-05 14:20:41, Info CBS TI: Last boot time: 2014-10-05 13:56:05.492
2014-10-05 14:20:41, Info CBS Starting TrustedInstaller initialization.
2014-10-05 14:20:41, Info CBS Ending TrustedInstaller initialization.
2014-10-05 14:20:41, Info CBS Starting the TrustedInstaller main loop.
2014-10-05 14:20:41, Info CBS TrustedInstaller service starts successfully.
2014-10-05 14:20:41, Info CBS No startup processing required, TrustedInstaller service was not set as autostart
2014-10-05 14:20:41, Info CBS Startup processing thread terminated normally
2014-10-05 14:20:41, Info CBS Starting TiWorker initialization.
2014-10-05 14:20:41, Info CBS Ending TiWorker initialization.
2014-10-05 14:20:41, Info CBS Starting the TiWorker main loop.
2014-10-05 14:20:41, Info CBS TiWorker starts successfully.
2014-10-05 14:20:41, Info CBS TiWorker: Client requests SFP repair object.
2014-10-05 14:20:41, Info CBS Universal Time is: 2014-10-05 11:20:41.783
2014-10-05 14:20:41, Info CBS Loaded Servicing Stack v6.3.9600.17246 with Core: C:\Windows\winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_6.3.9600.17246_none_fa4ae8e99b1f603c\cbscore.dll
2014-10-05 14:20:41, Info CSI 00000001@2014/10/5:11:20:41.786 WcpInitialize (wcp.dll version 0.0.0.6) called (stack @0x7ffee15c60e5 @0x7ffeeace2e53 @0x7ffeeace24ac @0x7ff69a94d2df @0x7ff69a94dc97
@0x7fff02912225)
2014-10-05 14:20:41, Info CBS SQM: Initializing online with Windows opt-in: True
2014-10-05 14:20:41, Info CBS SQM: Cleaning up report files older than 10 days.
2014-10-05 14:20:41, Info CBS SQM: Requesting upload of all unsent reports.
2014-10-05 14:20:41, Info CBS SQM: Queued 0 file(s) for upload with pattern: C:\Windows\servicing\sqm\*_std.sqm, flags: 0x2
2014-10-05 14:20:41, Info CBS SQM: Queued 0 file(s) for upload with pattern: C:\Windows\servicing\sqm\*_all.sqm, flags: 0x6
2014-10-05 14:20:41, Info CBS NonStart: Set pending store consistency check.
2014-10-05 14:20:41, Info CSI 00000002@2014/10/5:11:20:41.801 WcpInitialize (wcp.dll version 0.0.0.6) called (stack @0x7ffee15c60e5 @0x7ffef3637fc0 @0x7ffef36380f2 @0x7ff69a94ca25 @0x7ff69a94dcae
@0x7fff02912225)
2014-10-05 14:20:41, Info CSI 00000003 IAdvancedInstallerAwareStore_ResolvePendingTransactions (call 1) (flags = 00000004, progress = NULL, phase = 0, pdwDisposition = @0x559943db20
2014-10-05 14:20:41, Info CSI 00000004 Creating NT transaction (seq 1), objectname [6]"(null)"
2014-10-05 14:20:41, Info CSI 00000005 Created NT transaction (seq 1) result 0x00000000, handle @0x26c
2014-10-05 14:20:41, Info CSI 00000006 Poqexec successfully registered in [ml:26{13},l:24{12}]"SetupExecute"
2014-10-05 14:20:41, Info CSI 00000007@2014/10/5:11:20:41.999 Beginning NT transaction commit...
2014-10-05 14:20:41, Info CSI 00000008@2014/10/5:11:20:41.999 CSI perf trace:
CSIPERF:TXCOMMIT;143
2014-10-05 14:20:42, Info CSI 00000009 CSI Store 367642371808 (0x00000055993166e0) initialized
2014-10-05 14:20:42, Info CSI 0000000a [SR] Verifying 1 components
2014-10-05 14:20:42, Info CSI 0000000b [SR] Beginning Verify and Repair transaction
2014-10-05 14:20:42, Info CSI 0000000c [SR] Verify complete
2014-10-05 14:20:52, Info CBS TiWorker: Client requests SFP repair object.
2014-10-05 14:20:55, Info CBS TiWorker: Client requests SFP repair object.
2014-10-05 14:20:55, Info CSI 0000000d [SR] Verifying 1 components
2014-10-05 14:20:55, Info CSI 0000000e [SR] Beginning Verify and Repair transaction
2014-10-05 14:20:55, Info CSI 0000000f Hashes for file member \SystemRoot\WinSxS\amd64_microsoft-windows-t..teconnectionmanager_31bf3856ad364e35_6.3.9600.17095_none_7f53b5b72842754a\termsrv.dll
do not match actual file [l:22{11}]"termsrv.dll" :
Found: {l:32 b:wutByJu/YxhxLZan2VmIk9CNy/65VNpYphCkpd5tWqQ=} Expected: {l:32 b:cLIGmreRLrSas6vRjUtCy5Ssmcpt4/Y/SIi46qx4qqI=}
2014-10-05 14:20:55, Info CSI 00000010 [SR] Cannot repair member file [l:22{11}]"termsrv.dll" of Microsoft-Windows-TerminalServices-RemoteConnectionManager, Version = 6.3.9600.17095,
pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2014-10-05 14:20:55, Info CSI 00000011 Hashes for file member \SystemRoot\WinSxS\amd64_microsoft-windows-t..teconnectionmanager_31bf3856ad364e35_6.3.9600.17095_none_7f53b5b72842754a\termsrv.dll
do not match actual file [l:22{11}]"termsrv.dll" :
Found: {l:32 b:wutByJu/YxhxLZan2VmIk9CNy/65VNpYphCkpd5tWqQ=} Expected: {l:32 b:cLIGmreRLrSas6vRjUtCy5Ssmcpt4/Y/SIi46qx4qqI=}
2014-10-05 14:20:55, Info CSI 00000012 [SR] Cannot repair member file [l:22{11}]"termsrv.dll" of Microsoft-Windows-TerminalServices-RemoteConnectionManager, Version = 6.3.9600.17095,
pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2014-10-05 14:20:55, Info CSI 00000013 [SR] This component was referenced by [l:154{77}]"Package_3_for_KB2959626~31bf3856ad364e35~amd64~~6.3.2.0.2959626-3_neutral_GDR"
2014-10-05 14:20:55, Info CSI 00000014 Hashes for file member \??\C:\Windows\System32\termsrv.dll do not match actual file [l:22{11}]"termsrv.dll" :
Found: {l:32 b:wutByJu/YxhxLZan2VmIk9CNy/65VNpYphCkpd5tWqQ=} Expected: {l:32 b:cLIGmreRLrSas6vRjUtCy5Ssmcpt4/Y/SIi46qx4qqI=}
2014-10-05 14:20:55, Info CSI 00000015 Hashes for file member \SystemRoot\WinSxS\amd64_microsoft-windows-t..teconnectionmanager_31bf3856ad364e35_6.3.9600.17095_none_7f53b5b72842754a\termsrv.dll
do not match actual file [l:22{11}]"termsrv.dll" :
Found: {l:32 b:wutByJu/YxhxLZan2VmIk9CNy/65VNpYphCkpd5tWqQ=} Expected: {l:32 b:cLIGmreRLrSas6vRjUtCy5Ssmcpt4/Y/SIi46qx4qqI=}
2014-10-05 14:20:55, Info CSI 00000016 [SR] Could not reproject corrupted file [ml:520{260},l:46{23}]"\??\C:\Windows\System32"\[l:22{11}]"termsrv.dll"; source file
in store is also corrupted
2014-10-05 14:20:55, Info CSI 00000017 [SR] Verify complete
2014-10-05 14:20:55, Info CSI 00000018 [SR] Repairing 1 components
2014-10-05 14:20:55, Info CSI 00000019 [SR] Beginning Verify and Repair transaction
2014-10-05 14:20:55, Info CSI 0000001a Hashes for file member \SystemRoot\WinSxS\amd64_microsoft-windows-t..teconnectionmanager_31bf3856ad364e35_6.3.9600.17095_none_7f53b5b72842754a\termsrv.dll
do not match actual file [l:22{11}]"termsrv.dll" :
Found: {l:32 b:wutByJu/YxhxLZan2VmIk9CNy/65VNpYphCkpd5tWqQ=} Expected: {l:32 b:cLIGmreRLrSas6vRjUtCy5Ssmcpt4/Y/SIi46qx4qqI=}
2014-10-05 14:20:55, Info CSI 0000001b [SR] Cannot repair member file [l:22{11}]"termsrv.dll" of Microsoft-Windows-TerminalServices-RemoteConnectionManager, Version = 6.3.9600.17095,
pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2014-10-05 14:20:55, Info CSI 0000001c Hashes for file member \SystemRoot\WinSxS\amd64_microsoft-windows-t..teconnectionmanager_31bf3856ad364e35_6.3.9600.17095_none_7f53b5b72842754a\termsrv.dll
do not match actual file [l:22{11}]"termsrv.dll" :
Found: {l:32 b:wutByJu/YxhxLZan2VmIk9CNy/65VNpYphCkpd5tWqQ=} Expected: {l:32 b:cLIGmreRLrSas6vRjUtCy5Ssmcpt4/Y/SIi46qx4qqI=}
2014-10-05 14:20:55, Info CSI 0000001d [SR] Cannot repair member file [l:22{11}]"termsrv.dll" of Microsoft-Windows-TerminalServices-RemoteConnectionManager, Version = 6.3.9600.17095,
pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2014-10-05 14:20:55, Info CSI 0000001e [SR] This component was referenced by [l:154{77}]"Package_3_for_KB2959626~31bf3856ad364e35~amd64~~6.3.2.0.2959626-3_neutral_GDR"
2014-10-05 14:20:55, Info CSI 0000001f Hashes for file member \??\C:\Windows\System32\termsrv.dll do not match actual file [l:22{11}]"termsrv.dll" :
Found: {l:32 b:wutByJu/YxhxLZan2VmIk9CNy/65VNpYphCkpd5tWqQ=} Expected: {l:32 b:cLIGmreRLrSas6vRjUtCy5Ssmcpt4/Y/SIi46qx4qqI=}
2014-10-05 14:20:55, Info CSI 00000020 Hashes for file member \SystemRoot\WinSxS\amd64_microsoft-windows-t..teconnectionmanager_31bf3856ad364e35_6.3.9600.17095_none_7f53b5b72842754a\termsrv.dll
do not match actual file [l:22{11}]"termsrv.dll" :
Found: {l:32 b:wutByJu/YxhxLZan2VmIk9CNy/65VNpYphCkpd5tWqQ=} Expected: {l:32 b:cLIGmreRLrSas6vRjUtCy5Ssmcpt4/Y/SIi46qx4qqI=}
2014-10-05 14:20:55, Info CSI 00000021 [SR] Could not reproject corrupted file [ml:520{260},l:46{23}]"\??\C:\Windows\System32"\[l:22{11}]"termsrv.dll"; source file
in store is also corrupted
2014-10-05 14:20:55, Info CSI 00000022 [SR] Repair complete
Since it's the first time I use this tool I'm not familiar with this log file, but what I managed to figure out from it is that termsrv.dll is corrupted and windows cannot repair it for some reason.
My question is:
How can I repair this file? Is this even the problem preventing me from connecting to this computer via Remote Desktop?
Here's a link to my original question which contatining the images.
http://answers.microsoft.com/en-us/windows/forum/windows8_1-system/cannot-use-remote-desktop-host-on-windows-81-pro/e4776239-4d9e-4934-ae2d-b87cc09f7ade

managed to figure out from it is that termsrv.dll is corrupted and windows cannot repair it for some reason.
So, the next step supposedly is
using DISM.
Coincidentally I reached that page last night from
this one, which I thought gave me a better awareness of how much manual repair might be possible. E.g. maybe the WinSxS isn't quite as fragile as we are being led to believe? (It's making me feel sort of like how I used to feel about the
registry when seeing all the caveats about using RegEdit before I got used to that tool.)
Advanced guidelines for diagnosing and fixing servicing corruption
http://technet.microsoft.com/en-us/library/ee619779(v=WS.10).aspx
Something else that I became aware of yesterday serendipitously is SxStrace.exe. I have never seen it used but it sounds useful. E.g. perhaps easier to interpret for supplemental clues than the ProcMon trace that I usually advocate.
Or perhaps use both and see in ProcMon when the SxStrace is writing. E.g. filter with Operation Is WriteFile.
However, what I would do first is find out what the state of your system is regarding that module. E.g. try this Powershell pipeline to list what you have.
PS C:\windows> dir -R -Fil "termsrv.dll" | sort-object FullName | ft Length, FullName -AutoSize
Note that I am giving you the whole command line, including prompt to show where the command should be started from.
C.f. another thread where doing the same diagnostic procedure seems to be finding more a problem with the Windows Update software than with the user's WinSxS cache.
http://answers.microsoft.com/en-us/windows/forum/windows8_1-windows_store/windows-81-store-error-0x80070002-comprehensive/2b0ed3e1-1835-4517-97dd-0a7abb6ef74c?page=3#LastReply
HTH
Robert Aldwinckle

I cant figure out what is wrong i keep getting this an OIEception that says "{"The process cannot access the file because it is being used by another process."}

I am trying to move a file from a folder to another folder.
here is my code:
//storage of the all files
string[] folderContentNames = Directory.GetFiles(@"C:\Users\Jonah\Desktop\Test Pictures");
private void historyPictureBox_Click(object sender, EventArgs e)
destinationFile = @"C:\Users\Jonah\Desktop\Test Test";
File.Move(folderContentNames[1], destinationFile);
updateListBoxFileName();
updateImageBox();
each time I hit the bolded underlined part I get that error message.
if you need anything else just ask.
Thanks in advance,
Thor Orb

Hi Thor,
If you want to move a file from a folder to another folder, I think you could get the sourcePath and TargetPath. The code below shows a simple demo:
string[] folders = Directory.GetFiles(@"D:\Test\VSC#\01\WindowsFormsApp\WindowsFormsApp\Test");
string desFile =Path.Combine( @"D:\Test\VSC#\01\WindowsFormsApp\WindowsFormsApp\Test - Copy\"+Path.GetFileName(folders[1]));
File.Move(folders[1], desFile);
In addition, the link below might be useful to you:
# How to: Copy, Delete, and Move Files and Folders (C# Programming Guide)
>> The process cannot access the file because it is being used by another process
The message seemed that the file was opened in other process. Did you operate the file with other code?
I think you could check if the files and the folders were opened, and review your codes if they were used in other places.
If you have any further questions, please feel free to post in this forum.
Best Regards,
Edward
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Ya, Thanks I figured about the path and destation. yes I am using the file in another area, the file is an image jpg and I am displaying it in a picture box. Now I have been doing a little research I see a command called Dispose() and this is suppose to
release the handle on the image, but I can seem to figure out have to use it correctly.
using System;
using System.Collections.Generic;
using System.ComponentModel;
using System.Data;
using System.Drawing;
using System.Linq;
using System.Text;
using System.Collections;
using System.Threading.Tasks;
using System.Windows.Forms;
using System.IO;
namespace Scanned_Picture_Ogranizer
public partial class Form1 : Form
//storage of the all files
string[] folderContentNames = Directory.GetFiles(@"C:\Users\Jonah\Desktop\Scan Project Testing\Test Pictures", "*.jpg");
//List<string> folderContentList = folderContentNames.ToList();
private List<string> folderContentList = new List<string>();
Bitmap currentImage;
Bitmap placeHolder;
public Form1()
InitializeComponent();
convertingArrayToList();
startUpData();
string sourceFile = @"C:\Users\Jonah\OneDrive\My Programming Projects\Scanned Picture Organizer Project\Test Pictures";
string destinationFile = "";
private void moveButton_Click(object sender, EventArgs e)
private void startUpData()
//placeHolder = new Bitmap(folderContentList[0]);
//currentImage = (Bitmap)placeHolder.Clone();
// Image loadImage = new Bitmap(pictureClones[0]);
// currentFilePictureBox.Image = loadImage;
int numberOfFilesLeft = folderContentNames.Length;
foreach (string name in folderContentNames)
fileNamesListBox.Items.Add(name);
fileNameTextBox.Text = folderContentNames[0];
numberOfFilesLeftTextBox.Text = numberOfFilesLeft.ToString();
///loadImage.Dispose();
//FileStream currentImage = new FileStream(folderContentList[0], FileMode.Open, FileAccess.Read, FileShare.ReadWrite);
private void convertingArrayToList()
foreach (string listName in folderContentNames)
folderContentList.Add(listName);
private void selectingImageFromListBox()
private void updateImageBox()
Bitmap currentImage = new Bitmap(folderContentList[0]);
currentFilePictureBox.Image = currentImage;
currentImage.Dispose();
private void updateListBoxFileName()
fileNamesListBox.Items.RemoveAt(0);
fileNameTextBox.Text = folderContentList[0];
// numberOfFilesLeftTextBox.Text = numberOfFilesLeft.ToString();
private void historyPictureBox_Click(object sender, EventArgs e)
destinationFile = @"C:\Users\Jonah\Desktop\Scan Project Testing\Test Test\";
File.Move(folderContentList[0], destinationFile + System.IO.Path.GetFileName(folderContentList[0]));
folderContentList.RemoveAt(0);
updateImageBox();
updateListBoxFileName();
when I first start the program the first picture displays, but when I trigger historyPictureBox_Click(), it does that error again. Another things is that I already looked at that link and it didn't help.
I just super confused, I would like your help on this.
Thanks,
Thor Orb

How do I fix this error: DF024: Unable to preserve original file at ... Error 32 The process cannot access the file because it is being used by another process.(Seq 1352). ?

I am installing creative the cloud Illustrator desktop app on a machine with windows 7 64 bit running in a domain environment. The download starts and takes about runs for a bout 10 minutes and then stops with the error: DF024: Unable to preserve original file at "C:\Program Files\Adobe\Adobe Illustrator CC 2014\Support Files\Contents\Windows\AdobeLinguistic.dll" Error 32 The process cannot access the file because it is being used by another process.(Seq 1352)
I am logged in as a network administrator and there are no other apps except a web browser (Chrome) running. There are no other users logged into the machine.
How can I see what other process is using the needed file so that I can fix it?
Thanks

MelissaB34 it looks like you already are reviewing your installation log files but you can find more information at Troubleshoot install issues with log files | CC - http://helpx.adobe.com/creative-cloud/kb/troubleshoot-install-logs-cc.html. From the error you have posted it appears that your current User account is either unable to update C:\Program Files\Adobe\Adobe Illustrator CC 2014\Support Files\Contents\Windows\AdobeLinguistic.dll or does not have sufficient file permissions to do so. Since you mentioned you are on a domain please ensure that you are working with your I.T. department and have correct access to this directory.
You may want to also consider logging in under a local administrator account to see if you face the same difficulties. This would help you determine if you are facing a file corruption issue or file permission issue.

The process cannot access the file because it is being used by another process with Execute package task

Hi,
I've a master package that calls other packages with an Execute Package Task. Sometimes we have an error: "The process cannot access the file because it is being used by another process" and sometimes not. It seems random.
We are working on a Terminal Server and the SQL Server database engine and the files are placed on another server. It seems that the errors doesn't occu when we run the packages on the server with a job. We can't log onto the windows server on this machine..
Hennie

I've seen this myself. On most occasions an immediate rerun would fix the issue. As stated this happens only when we try to run this from BIDs. From SQL agent job it always runs fine.
Please Mark This As Answer if it helps to solve the issue Visakh ---------------------------- http://visakhm.blogspot.com/ https://www.facebook.com/VmBlogs

HT1338 I cannot access my iphoto application on my imac as it says I have made changes in Iphoto using a newer version. We have recently purchased a Macbook Air and this has Lion (as opposed to leopard on the iMac) and we are sharing photos between the 2?

I cannot access my iphoto application on my imac as it says I have made changes in Iphoto using a newer version. We have recently purchased a Macbook Air and this has Lion (as opposed to leopard on the iMac) and we are sharing photos between the 2. I am awaiting the upgrade discs for snow leopard and then to Lion for the iMac but is there a way to access my photos until this arrives?

Do a malware check with several malware scanning programs on the Windows computer.
Please scan with all programs because each program detects different malware.
All these programs have free versions.
Make sure that you update each program to get the latest version of their databases before doing a scan.
*Malwarebytes' Anti-Malware: http://www.malwarebytes.org/mbam.php
*AdwCleaner: http://www.bleepingcomputer.com/download/adwcleaner/ http://www.softpedia.com/get/Antivirus/Removal-Tools/AdwCleaner.shtml
*SuperAntispyware: http://www.superantispyware.com/
*Microsoft Safety Scanner: http://www.microsoft.com/security/scanner/en-us/default.aspx
*Windows Defender: http://windows.microsoft.com/en-us/windows/using-defender
*Spybot Search & Destroy: http://www.safer-networking.org/en/index.html
*Kasperky Free Security Scan: http://www.kaspersky.com/security-scan
You can also do a check for a rootkit infection with TDSSKiller.
*Anti-rootkit utility TDSSKiller: http://support.kaspersky.com/5350?el=88446
See also:
*"Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked

Cannot sync my iPad to my new iMac even though I deauthorized my old computer.

Cannot sync my iPad to my new iMac even though I deauthorized my old computer.

Only purchases transfer over.
That is how it is designed to be.
Some of the information below has subsequently appeared in a document by turingtest2: Recovering your iTunes library from your iPod or iOS device - https://discussions.apple.com/docs/DOC-3991
Your i-device was not designed for unique storage of your media. It is not a backup device and media transfer was designed for you maintaining a master copy of your media on a computer which is itself properly backed up against loss. Syncing is one way, computer to device, updating the device content to the content on the computer, not updating or restoring content on a computer. The exception is iTunes Store purchased content.
iTunes Store: Transferring purchases from your iOS device or iPod to a computer - http://support.apple.com/kb/HT1848 - only media purchased from iTunes Store
For transferring other items from an i-device to a computer you will have to use third party commercial software. Examples (check the web for others; this is not an exhaustive listing, nor do I have any idea if they are any good):
- Senuti - http://www.fadingred.com/senuti/
- Phoneview - http://www.ecamm.com/mac/phoneview/
- MusicRescue - http://www.kennettnet.co.uk/products/musicrescue/
- Sharepod (free) - http://download.cnet.com/SharePod/3000-2141_4-10794489.html?tag=mncol;2 - Windows
- Snowfox/iMedia - http://www.mac-videoconverter.com/imedia-transfer-mac.html - Mac & PC
- iexplorer (free) - http://www.macroplant.com/iexplorer/ - Mac&PC
- Yamipod (free) - http://www.yamipod.com/main/modules/downloads/ - PC, Linux, Mac [Still updated for use on newer devices? No edits to site since 2010.]
- 2010 Post by Zevoneer: iPod media recovery options - https://discussions.apple.com/message/11624224 - this is an older post and many of the links are also for old posts, so bear this in mind when reading them.
Syncing to a "New" Computer or replacing a "crashed" Hard Drive - https://discussions.apple.com/docs/DOC-3141 - dates from 2008 and some outdated information now.
Copying Content from your iPod to your Computer - The Definitive Guide - http://www.ilounge.com/index.php/articles/comments/copying-music-from-ipod-to-co mputer/ - Information about use in disk mode pertains only to older model iPods.
Get Your Music Off of Your iPod - http://howto.wired.com/wiki/Get_Your_Music_Off_of_Your_iPod - I am not sure but this may only work with some models and not newer Touch, iPhone, or iPad.
Additional information here https://discussions.apple.com/message/18324797

TS3276 An email sent from my iMac has a button linked to a clip hosted on Vimeo. When received, the link functions on iMac and iPad, but opens a window of app icons on iPhone and iPod touch. Any ideas what's wrong?

An email sent from my iMac has a button linked to a clip hosted on Vimeo. When received, the link functions on iMac and iPad, but opens a window of app icons on iPhone and iPod touch. Any ideas what's wrong?

For anyone else reading this thread, it is worth knowing that sometimes an email is, or can be, corrupted thereby jamming the works. The solution above is good, but I just wanted to suggest another one.
If the problem arises, go to an online mail access service, such as Mail2Web.com and login to you mail account there and delete the offending message.
Problem solved.
And George, as this is all entirely voluntary, whinging about no takers may not endear people to you. Besides which, a few minutes of searching on Google would have found you a number of solutions.

HT4715 I cannot access my windows computer from new iMac using remote desktop or App from App Store! I have called and received no support from apple or windows

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