HT4759 how do i cancel a download that i did not authorize

My two year old grandson was watching an episode of Dora that I had purchased the download for and when I checked the phone a few minutes later, realized that several downloads had been "purchased" without my knowledge. Is there any way I can have those downloads cancelled?

Welcome to the Apple community.
Select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History.

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HT1918 How can i cancel an order that i did not make

I can NOT update my apps because i have an unpaid order that i did not make and i need to know how to cancel it. Please help me. :/

Click here and ask the iTunes Store staff for assistance.
(105049)

HT3702 How do I get a refund for downloads that I did not authorize?

How do I get a refund for downloads I did not authorize?

iTunes Customer Service Contact - http://www.apple.com/support/itunes/contact.html > Get iTunes support via Express Lane > iTunes > iTunes Store
There is no automatic way to do this because any purchases made with your account are assumed to be authorized by you. If this involved account hacking you can report it to iTunes Store but purchases made with a credit card should be reported to the card fraud department.

I have downloads that I did not authorize. How do I stop it.

There are apparently purchases made within December and January that I have not requested nor authorized. I purchased an Itunes card and placed the money in my account. I just checked and there are purchases made that I did not request. What do I do to stop this and if possible retrieve my money back.

https://www.apple.com/support/contact/

TS1424 how do i cancel a download that will take 39 hours?

how do i cancel a download that will take 39 hours?

You just made me feel better. I'm ticked it will take 6 hours to download one episode of breaking bad. I can't decide who I'm more frustrated with...appletv or dish network.

I have been charged for music/downloads that I did not buy. Help?

I noticed that my account was charged for several downloads that I did not purchase. How can I straighten this out so I can purchase downloads. Has someone hacked onto my account? Should I cancel my credit card? Yikes!!
G4 Mac OS X (10.4.8)
G4 Mac OS X (10.4.8)

Contact the iTunes Music Store customer support department through the form at the bottom of this web page and explain the problem to them. They should then issue a credit to your account.
And you might want to change your password to your iTMS account, just in case someone has indeed gotten access to your account.

I have a charge that we did not authorize. how do i get this removed?

I have a charge that we did not authorize with i-tunes. How do i get this removed?

FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
Phone: 800-275-2273 How to reach a live person: Press 0 four times
Hours of Operation: Mon-Fri: 9am-5pm ET
Email: [email protected]
How to report an issue with Your iTunes Store purchase
http://support.apple.com/kb/HT1933
iTunes Purchase Problems: How to Report a Problem to iTunes Support
http://tinyurl.com/7tscpa7
How to Get a Refund from the App Store
http://gizmodo.com/5886683/how-to-get-a-refund-from-the-app-store
Getting Refunds for your iTunes Store Purchases
http://www.labnol.org/software/itunes-app-store-refunds/13838/
Canceling a Digital Subscription
http://gadgetwise.blogs.nytimes.com/2011/10/14/qa-canceling-a-digital-subscripti on/
 Cheers, Tom

HT5772 I have a "Shared Library" that I did not authorize, and I need to delete it. How do I delete?

I wanted to syn my phone to my ITunes today, so i could put an audio book from my laptop to my IPhone and ITouch. When I opened IYunes, there is a "Shared Library" that I did not authorize that is in my ITunes that is over 550 GB of data. I don't want it, and I want to earase it, but can't figure out how to do that. Can you help me get rid of it? Also, how di I set up my ITunes to not allow this in the future? I am in the military deployed in Afghanistan, so communications and internet are terrible. Please help.
Thanks

Edit > Preferences > General tab, untick Shared Libraries so you don't see those shared by others on the same network, then go to the Sharing tab and untick Share my library on my local network, if ticked, so that you are not sharing yours. Click OK.
tt2

HT6154 i had some charges show up on my itunes account that we did not authorize so i disputed the charges and now my itunes ID has been deactivated. How can i reset it?

I had some charges that showed up on my itunes account that we did not authorize. I disputed the charges and now my Apple ID has been deactivated. How can I reset it?

mcgahagan wrote:
I had some charges that showed up on my itunes account that we did not authorize. I disputed the charges and now my Apple ID has been deactivated. How can I reset it?
Since you disputed the charges with your credit card company, the CC company reversed the charges and Apple (correctly) locked the AppleID.
You will need to contact Apple -> http://www.apple.com/support/appleid/contact/
and explain what happened.

TS1702 How do I return an app, that I did not order or mistakenly ordered?

How do I return an app, that I did not order or mistakenly ordered?

You can try and get a refund...
Contact iTunes Store Customer Service:
Apple - Support - iTunes Store - Contact Us
But it is stated that all Sales are Final...

HT1491 i have a charge from itunes that i did not authorize

i have an itunes charge on my account that i did not authorize how do i contact someone for help?

You can contact iTunes support here : http://www.apple.com/support/itunes/contact/ - click on Express Lane, then iTunes > iTunes Store

I am so angry - there has to be a misundering. my Itunes was disabled as there was a charge that I did not authorize and I cannot find the phone

I am so angry - there has to be a misunderstanding. my Itunes was disabled as there was a charge that I did not authorize and I cannot find the phone number for security and the dingbat girl who I'm emailing send me a link that does not work. And I am extremely frustrated. Please help. I need a phone # to contact security.

Contact Apple Support here:
ACCOUNT SECURITY CONTACT NUMBERS
Cheers,
GB

I have a charge that I did not authorize?

I have a charge for $24.99 that I did not authorize?

The amount, $24.99, ties up with the cost of iTunes Match in the US - have you subscribed to it and/or is it due for renewal ?
You can view the purchase history on your iTunes account via your computer's iTunes : log into your account on your computer's iTunes via the Store > View Account menu option, you should then see a Purchase History section with a 'see all' link to the right of it. Click on that and you should then see a list of your purchases (the most recent is above the list).
If you didn't make the purchase, and nobody else has access to your account or devices and made it, then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
Or you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

How do I cancel a download that won't load

I tried downloading a movie from iTunes. It lost connection and stopped downloading and now none of my apps will update. It just says waiting. How do I cancel the movie that started loading? I only see the pause and resume buttons on the iTunes download tab. I'm using my iPad and don't have the computer to connect to. Thanks.
Brittany

On the iPad, tapping the icon functions the same as pause/resume

TS1424 How do I stop an automatic download that I did not know I was paying for and have not opened for months yet I am still paying for months.

I am paying for a magazine subscription that i did not know I had ordered (thought it was a free view). Now I get charged monthly and don't even read it. Let me know how I stop this auto-crap please.
Thanks,
Winger

If you are not able to find an 'unsubscribe' option, you can always sumbit a request to iTunes Support, as they are the ones who handle your account. They will respond to you via email to follow up until the issue is resolved. I have included a link to this form below.
http://www.apple.com/lae/support/itunes/contact.html
Hope this helps

HT4759 how do i cancel a download that i did not authorize

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