HT4859 we have a iPod touch 4th gen and the screen is locked and it will let us restore it what now

we have an ipod touch 4th gen and the screen is locked up and it will not back up or restore. I have removed iTunes and reloaded also iCloud the same we are needing help

A reset may help. Tap and hold the Home button and the On/Off button at the same time for approximately 10-15 seconds, until the Apple logo reappears. When the logo appears, release both buttons and await restart. No content will be affected.

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  • I have an ipod touch 4th gen, installed the latest update to iOS 6 and have lost all my music. Where did it go?

    I have an ipod touch 4th gen, installed the latest update to iOS 6 and have lost all my music, apps etc. It also linked up with an alternate email address???? Help!

    I have a similar issue happenning with my ipod touch 64GB running IOS 6.0.1.  My music content is stored via itunes on my Snow Leopard macbook pro as well (and not in the cloud).  The music on my ipod (which is sync'd to my macbook pro when I connect via usb) has randomly disappeared about 3 or 4 times lately, not during sync'ing and unrelated to battery charge levels. Fortunately I have been able to restore it by restarting my macbook pro then re-syncing the ipod, which it is now doing as I write, but it takes hours (for over 3000 songs).  Having looked at a few other forum discussion pages, it seems this may be a bug related to IOS 6 updates and using music/itunes and podcast playing apps. The same thing has intermittently occurred with some other content such as downloaded podcasts, iplayer content and photos. Once I reconnected the ipod it synced and apparently restored the content, but I can't understand why it lost it in the first place, and its very annoying. Lets hope the reinstalling works on my ipod tonight....up to 248 of 3326 songs syncing as I write....

  • I have an ipod touch 4th gen. itunes can't register it and i can't sync it. please help!

    I have an ipod touch 4G. it has the most recent software and i have the most recent version of itunes on my macbook pro. but for some reason whenever i plug the ipod into my computer it doesn't show up in itunes and i can't sync it. it only charges, but doesn't go anywhere on the computer. (i can't even find it in finder). anyone know how i can get itunes to register it? Thanks!

    iOS: Device not recognized in iTunes for Mac OS X

  • I hav a ipod touch 4th gen with cracked screen and i finally got it to turn on itunes and the ipod was making charging noises but the screen was just white i tryed updating it to ios 5.1.1 bit did nothink so i was

    i bought a ipod touch 4th generation with cracked screen and i finally got it to turn on itunes and the ipod was making charging noises but the screen was just white i tryed updating it to ios 5.1.1 bit did nothink so i was wondering how to fix this white screen i tryed a hard reboot ( whitch i heard might work ) but did nothink if there is no sulution to fixing this is it worth buying a new screen ? thaanks

    Try here:
    iOS: Not responding or does not turn on
    If yu can't turn it off, then let the battery fully drain. After charging for at least an hour try again.
    If still not successful that indicates a hardware problem and service is required.

  • How do i fix my ipod touch 4th gen when the apple logo appears and then a whit screen comes up and turns off and it wont charge and it wont connect to itunes

    My ipod touch 4th gen is a having a few problems with charging and turning on, my ipod comes up with the  extremely low on power symbol and then i put it into my computer and it comes up with the charging symbol then it goes to the apple logo and then onto a blank white screen and then turns off and repeats that process i have tried various things including resetting my ipod trying to connect it to itunes but it doesnt come up with anything so i cant reset it on itunes and have tried various charging devices.

    Tried it but it won't do anything all it does is make the screen do a very small flash of white and then continues doing the same thing appearing with apple logo then the white screen and off and keeps repeating that
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  • My iPod Touch 4th Gen Camera's screen turns black and nothing is visible, but on FaceTime, camera does work.Help?

    When I open up the camera app on iPod Touch 4th Gen, the screen stays black and you are not able to take a picture/video. On the other hand when i'm FaceTiming someone, the front and back camera works fine. I went to the genius bar at the apple store and they restored my iPod and the camera was still not working but FaceTime still is working fine. Does anyone have any suggestions on why this might be happening or how I could get my iPod working like normal?

    Try:
    - Reset the iOS device. Nothing will be lost      
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Reset all settings                            
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup. See:                                               
    iOS: Back up and restore your iOS device with iCloud or iTunes      
    - Restore to factory settings/new iOS device.                       
    If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
      Apple Retail Store - Genius Bar                                              

  • Does iTunes back up everything including photos, contacts, messages and music etc? I have an iPod touch (4th gen).

    Does iTunes back up everything including photos, contacts, messages and music etc? I have an iPod touch (4th gen).

    See the what is backed up topic of:
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  • I have a Windows 7 laptop, and recently the hardrive broke. I got it repaired and ever since, my ipod touch 4th gen does not connect to itunes and an unknown error (0xE8000012) appears. What do I do?

    I have a Windows 7 laptop, and recently the hardrive broke. I got it repaired and ever since, my ipod touch 4th gen does not connect to itunes and an unknown error (0xE8000012) appears. What do I do?

    try to restore in itunes bye putting in recovey mode turn the ipod off press the home button and plug in the ipod into the computer. an itunes shuld see it in recovery mode and click restore. and that should do the trick.

  • I got my screen fixed and the day i got my ipod touch 4th gen back the wifi doesnt work unless i hold it right up to my router. Roughly every foot I move back it loses a bar and if i leave the room it doesn't even have a signal completely.

    I got my screen fixed and the day i got my ipod touch 4th gen back the wifi doesnt work unless i hold it right up to my router. Roughly every foot I move back it loses a bar and if i leave the room it doesn't even have a signal completely. Could the screen replacement have tampered with the wifi capability? Also if it helps I switched internet providers and during the time when my ipod was being fixed a new router was installed and it doesnt seem to work unless directly infront of my ipod.

    Take it back to where you had the screen replaced. They messed up the connection to the wifi antenna
    Installing iPod Touch 4th Generation Wi-Fi Antenna - iFixit

  • Have an iPod touch 4th gen.  It is completely charged, but once I disconnect from a power source it shuts down and then the apple logo just keeps reappearing.  I have restored via iTunes and reset all the settings.  Any suggestions?

    Have an iPod touch 4th gen.  It is completely charged, but once I disconnect from a power source it shuts down and then the apple logo just keeps reappearing.  I have restored via iTunes and reset all the settings.  Any suggestions?

    If you restored to factory settings/new iPod via iTunes (Not via Settings>General>Reset>Erase all Content and Setting) and still have the problem that indicates a hardware problem.
    Make an appointment at the Genius Bar of an Apple store..
    Apple Retail Store - Genius Bar

  • I have an iPod touch 4th gen that is in iOS 6.1 it's showing another update in the settings for iOS 6.1.6 but even if I wait for more than 30mins it won't show. Can anyone help me. Thank you and Godbless

    I have an iPod touch 4th gen that is in iOS 6.1 it's showing another update in the settings for iOS 6.1.6 but even if I wait for more than 30mins it won't show. Can anyone help me. Thank you and Godbless

    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Power off and then back on your router
    .- Reset network settings: Settings>General>Reset>Reset Network Settings
    - Try when connected to another network
    - Update via iTunes on a computer.

  • I have an iPod touch 4th gen. why does it show the wrong album art only on my ipod and not on itunes? Is there any way I can fix it?

    I have an ipod touch 4th gen. why does it show the wrong album artwork on my ipod and it's fine on itunes. why is that and is there any way to fix it? please help!

    I think it can't find the right or any artwork and ends up putting junk in there.
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    probably fine with commercial media but otherwise....? I think you have to manaully go in and edit
    I also don't like how it handles and stores non-Apple iTunes store content.

  • I have an iPod touch 4th gen that says it is up to date with iOS 6.1.6 can't I update it any further?

    I have an iPod touch 4th gen that says that it is up to date with iOS 6.1.6. Is it possible to update to further or is it too old? I would like to get it up to iOS7. My games run slow and some of the newer games won't download on this version.

    As Apple said in June, iOS 7 is not compatible with the 4G iPod.
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    App Store: Install the latest compatible version of an app
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  • I have an ipod touch 4th gen and an ipad mini  with same apple ID   and I want to sync the songs

    I have an ipod touch 4th gen and an ipad mini  with same apple ID   and I want to sync the songs 

    Just connect to computer and sync.
    iTunes: Syncing media content to iOS devices and iPod       
    Try syncing using the manual method to more easily get different media on each device          
    Managing content manually on iPhone, iPad, and iPod

  • I have an ipod touch 4th Gen that everything was working perfectly. After the last update of iOs5, the battery have charge 20 minutes. Even after the correction of the iOS 5.0.1 the battery have the same 20 minutes. What I can do?

    Hi
    I have an ipod touch 4th Gen that everything was working perfectly. After the last update of iOs 5, the battery have charge 20 minutes. After the correction of the iOS 5.0.1 the battery have the same 20 minutes. What I can do? Thanks

    Same thing here. Try putting the brightness down all the way (its hard to see at first but you will get used to it) and one more thing is that close all you open apps. So to do that you have to click the home button twice (after you put your passcode in) and you will see some apps in the bottom. Hold it until there is a red - sign. click all of them so they go away. This does not delete your apps it just makes your ipod better.

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