HT4859 When I log onto icloud from my laptop, it does not appear to have any of my contacts.

I am attempting to back up my phone as my ability to connect to the internet with my data connection is not working. They have told me I need to reset my phone to get my data portion working. I can still text and make calls, connect on wifi, but can not connect to the internet via my cell/data. I don't want to reset my phone if I don't have to.
Erika...

I am having the same problem; it started about 24-36 hours ago.
I know my ID/PW combo are correct because I can access all other aspects of iCloud except mail.
iPhone -- returns incorrect ID / Password
iPad -- Same
Mail.app on Mac -- returns incorrect password error
icloud.com -- allows me to log in and use all functions accept mail. When I try to use mail it stays on a white screen for about 60 seconds then returns a dialogue box that indicates a server error.
I contacted Apple and they placed my iCloud account into something called "Troubleshooting" mode. They generated a new strong password and sent it on to "Engineering."
I suspect there are a small number ofo users like you who are affected with the same problem I am. Too small a number for it to be reported as an outtage. I suggest you call Apple and open a case to have your mail investigaged.
Hope this helps...

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I receive an error stating user name and password are not valid on my ipad and iphone 3Gs when attempting to load email from my icloud account. When I log onto icloud from my Mac, it wont load the email either.

One day, my ipad and iphone pick up my emails (.mac account) from icloud just fine. the next day, I recieved error messages that say my user name and password are not accurate. I removed the icloud program on both devices and added it back on to both devices and get the same message. I logged into icloud from my Mac and while I can log in, it times out when I select email and wont load the email there either. Any Suggestons?

I am having the same problem; it started about 24-36 hours ago.
I know my ID/PW combo are correct because I can access all other aspects of iCloud except mail.
iPhone -- returns incorrect ID / Password
iPad -- Same
Mail.app on Mac -- returns incorrect password error
icloud.com -- allows me to log in and use all functions accept mail. When I try to use mail it stays on a white screen for about 60 seconds then returns a dialogue box that indicates a server error.
I contacted Apple and they placed my iCloud account into something called "Troubleshooting" mode. They generated a new strong password and sent it on to "Engineering."
I suspect there are a small number ofo users like you who are affected with the same problem I am. Too small a number for it to be reported as an outtage. I suggest you call Apple and open a case to have your mail investigaged.
Hope this helps...

TS3992 I have made a backup, but when I log into iCloud from my PC it does show the backup. Why?

And it does indicate on my iPhone that the backup has been done?

I am backing up my data (contacts) on iphone to icloud, but when i log in icloud.com from a PC, i cant see any contacts being saved in icloud.com.
Is it alright?

Itouch5 why when I open up the music app iTunes Radio does not appear I have iOS 7 and I am in the US also any answers?

I have iOS 7 and am using an itouch 5 in the United States but iTunes Radio is not opening when I go to the music app any solutions?

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
The above reset work for some users
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.

I got this when I clicked RSS Feed of this list: This XML file does not appear to have any style information associated with it. The document tree is shown below.

Question: My MacBook Pro is completely F*cked up I am aging like I used to when I used Windows ie. I need GENus to contact me and help me with so many problems.

yea I got the same error for playing files on filestube and its just not that, ever since 2 days ago when I updated firefox everything have just started to ..uck up all the time, high cpu memory load without any addons and it wont terminate for another 20secs after I close it... I think I'll just reinstall with an older version, everything worked just fine then

How can I log onto iCloud from my iPad when the option is in grey and therefore not available

How can I log onto iCloud from my iPad when the option is in grey and therefore not available. I deleted my account as it was showing up with an old Id ( I'd changed my email) but now I've done that it won't give me the option of logging back on. Do I have to do this on another device Or computer linked to iTunes first?
THanks

Hi Kate, have you perchance enabled restrictions on your device. (Settings > General > Restrictions)

Why can't I log onto icloud from my pc

When I log into iCloud from my PC, I get the message that my password it wrong. However, it is NOT wrong. I can never log into iCloud. What's the problem?

Change your password and verify your settings.
Follow these criteria:

How do I get my music onto icloud from my ipad? I can see i have plenty of icloud storage but can't get my music to store on icloud hence taking up lots of storage on my ipad

How do I get my music onto icloud from my ipad? I can see i have plenty of icloud storage but can't get my music to store on icloud hence taking up lots of storage on my ipad

If you want to be able to access your entire music library from iCloud, you'll have to subscribe to iTunes Match (http://www.apple.com/itunes/itunes-match/). Music purchased from the iTunes store is already in iCloud as it can be redownloaded at any time (see http://support.apple.com/kb/ht2519).

I used my friend itune to transfer songs to my iphone 4 but when i am using itunes from my laptop i am not able to tranfer songs to iphone.. but from my friends laptop is working.. why and what need to do ?

I used my friend itune to transfer songs to my iphone 4 but when i am using itunes from my laptop i am not able to tranfer songs to iphone.. .. why and what need to do ?

I would suggest that join your iphone with iTunes and do not sync. Than in your info window of iTunes uncheck auto sync of songs and videos. Check Mark for manual selection of songs. Also uncheck sync of songs window. After this sync your iphone and manually copy your songs from your iphone through itune by opening music under your iphone icon in the left status bar and copy to your laptop music folder. I think it would help out. I did same for myself. Try out. TC

When trying to install apps from app store it does not prompt an apple id and after 15 minutes says "cannot connect to itunes store"

When trying to install apps from app store it does not prompt an apple id and after 15 minutes says "cannot connect to itunes store".

Your Apple ID may be greyed out because of restrictions. Settings>General>Restrictions>Allowed Changes>Accounts. If you set that restriction, your ID will be greyed out. Nobody can make changes to the account without entering the passcode to change disable the restriction.
Maybe something in here will help, even though this is not exactly what you are experiencing.
Can't connect to the iTunes Store - Support - Apple
http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/

When I wake my iMac from sleep, the wireless does not connect. I have to shut shutdown and then restart and then it connects. I am running Lion 10.7.3 Any thoughts?

When I wake my iMac from sleep, the wireless does not connect. I have to shut shutdown and then restart and then it connects. I am running Lion 10.7.3 Any thoughts?

Been waiting along time for this problem to be fixed. Unfortunately the update hasn't help at all and even made the situation worse. Now my airplay connection from iMac to stereo abruptly stops after about 10-15 min. so I have to go over and quit wifi, start it up and find my airport network. Not sure why it always has a problem with the apple airport network. My neighbor's pc network is always there.

I have 2 email addresses on the phone. How come only one accepts a alert tone. When I receive an email from 2nd email it does not notify me of its arrival. What am I doing wrong

I have 2 email addresses on the phone. How come only one accepts a alert tone. When I receive an email from 2nd email it does not notify me of its arrival. What am I doing wrong?

Each email account can have its own alert or notification settings.
Settings > Notifications > Mail > tap on each account and set the alerts you want.

I have selected to have photos in my icloud but the photo folder does not appear.

I have selected to have photos in my icloud but the photo folder does not appear in icloud. There are many folders, like mail, but none for photos.

You can see photo stream photos on icloud.com. You can only see them on an iOS device or computer that is signed into your account with photo stream enabled. If you want to see them on the web, you would have to add the photos to a shared stream using the public website option enabled (see http://help.apple.com/icloud/#/mmc0cd7e99). This gives you a private url allowing you to view them from any computer browser.

I am trying to install Illustrator C6 on new system (Win8.1), Already de-activated from old system. I downloaded the 3 files. First file opened and had fonts, but second file (1.8Gb) does not open; does not appear to have an exe file. How do i install?

I am trying to install Illustrator C6 on new system (Win8.1), Already de-activated from old system. I downloaded the 3 files. First file opened and had fonts, but second file (1.8Gb) does not open; does not appear to have an exe file. How do i install?

what files (names and extensions) did you download?
Downloadable installation files available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 |12 | 11, 10 | 9, 8, 7
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7
Lightroom: 5.7.1| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.
window using the Lightroom 3 link to see those 'Important Instructions'.

HT1386 I have iTunes (up to date) and an iPhone 4s. When I connect it using the USB cable it does not appear in the top right corner. Other devices do and also the cable is fine as it charges and the PC sees it as a device. I've looked online and have no

I'm new to this and I think I typed a long heading!
Anyway the issue is I have iTunes and just updated it to the latest. I also have various Apple devices however my iPhone won't sync with iTunes. When I connect it using the USB cable it does not appear in the top right corner as does other devices. The cable is fine as it charges and also my PC sees the device. However it does not appear in iTunes so I can't sync music to it.
I've searched the web but all asume iTunes can see the device.
Help!?

Hi David,
If you are having issues with your iPhone not being recognized by iTunes on your Windows machine, you may find the troubleshooting steps in the following article helpful:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
Regards,
- Brenden

HT4859 When I log onto icloud from my laptop, it does not appear to have any of my contacts.

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