HT4942 pages document won't open on ipad or icloud

I have created a document in pages on my ipad.
All of a sudden after switching to another document and then trying to switch back, on my ipad which wasn't connected to the internet at the time, I could no longer open my document in Pages.
I message popped up saying document won't open. I tried making a copy of it and the copy had the same error message when I tried to open it. I tried emailling and exporting it in the ipad Pages app but it froze up when trying to do it and didn't work.
I logged onto icloud and I see the document there but it won't open. I get a message that says "Document Can't be downloaded, please try again"
Is there any way to recover this document? It is so frustrating because I can see what I wrote is still there in the thumbnail - but I just can't get the actual document.

susanjw wrote:
Having spent many hours on this, I do admit to some frustration and am wondering why it has to be so complicated.
It isn't complicated if you don't use it. Like Apple.
Peter

Similar Messages

Pages Documents won't open with ipad

I am now with Yosemite and yesterday i upgrade Pages on the new Version 5,5 Since that time it is ok to open my Pages documents with my Imac but it wont open with my Iphone 4S and Ipad 3 generation on IOS 8,02 version.
Is there a Bug with Pages on IOS 8,02

susanjw wrote:
Having spent many hours on this, I do admit to some frustration and am wondering why it has to be so complicated.
It isn't complicated if you don't use it. Like Apple.
Peter

Pages documents won't open on MacBook

I've got a number of Pages documents on iCloud, and all of a sudden, none of them can be opened from Pages (5.2.2) on my MacBook Pro. They all appear, but they either say "zero bytes" or there is just a gray line. If I select any document, the "Open" button remains gray. I CAN open all docs on my iPad, and I can also open them using the iCloud web interface. Meanwhlie, Calendar is syncing new events to all devices without problem, in all directions, so it can't be a problem with the account.
Any ideas? Very frustrating, makes me want to forget about iCloud.

I have a similar situation. I write a Pages document on my Macbook Air and save to iCloud, I can see the document on my iMac but it gives the grey bar which eventually becomes "zero bytes", I cannot open it. However, I can see, access and modify this document on my iPhone, my iPad and iCloud via Safari browser and they all sync beautifully together through iCloud. The iMac stays at "zero bytes" and just doesn't want to join in at all.
I have reinstalled Pages on both machines, I have removed Pages 09 as I thought that it might be the cause of the conflict/problem.
I am running the most recent versions of IOS & Mavericks on all machines/devices.
Any ideas what might be the problem? I've wasted way too much time on this already, I do so want iCloud to work .. . . but I am be pushed back to Dropbox. Sigh.

Pages Document won't open

Hello, in need of desperate help. Im having trouble opening a pages document I saved. It's coming up with the following error 'document could not be handled because Pages cannot open files in the “data” format. Is there any way to fix this? thank you in advance

Hi,
I also have problem with a presumably corrupt file. My tip is to open the XML document with Safari and then copy and paste the text into a new document. That way you get rid of the whole <xxx> tags in one swoop. However, you also loose formatting and paragraphs that way.
This just happened to me:
• Pages immediaately crashes when I try to open a 200+ pages document....
• The same happens with my Backup files...
• When I try to open it with the File:Open menu, the same thing.
• When I try to drag and drop the file into a blank document, it says (among other things) that the file might be corrupted....
• When I look at the package contents, i can open and read every single file just fine!
• So what is pages doing? it doesn't even try to recover it!
Actually, «Apple», it would be very very easy to write a small script to convert this XML file into RTF or even better yet, have an option to read it back (recover) into Pages. Why don't you do this?? Really?
Thanks,
Gary

Saved pages documents won't open

I have suddenly developed an issue with my "Pages" documents that have been saved.
I am not able to open "any" of them. All but one is grayed out and will not open.
This is something that just recently, as in the last few days, has happened.
I had several copies of my resume stored on my desk top that had been created and saved on
a laptop computer using a MS Word program. I had been using them to download to job applications on line.
They are not able to read the copies saved as a pages document.
Any help would be appreciated.
Thanks
Sillygma

Did you create your resumés in Pages '08?
And have you upgraded recently to OSX 10.9 Mavericks and Pages 5.2?
Because Pages 5.2 can not open Pages '08 files.
However Pages '08 should still be in your Applications/iWork folder. Open the files with that.
Peter

All my Numbers and Pages files unable to open on iPad and iCloud

It looks like all of my Pages and Numbers files from my iPad have been lost by iCloud? I don't use these apps often, but now when I launch them, all of my files have an upwards arrow icon in the upper right corner. When I select any file, the arrow goes away in under a minute, but the file never opens. When I try to access the files from iCloud.com from my MacBook, it says "Spreadsheet can't be downloaded. Please try again." What happened to my files!!!! I can open the "Getting Started" help files in each app.
My iPad is set up to backup Documents & Data to iCloud. The Storage & Backup options say I have 1.9 GB out of 5GB available. When I go into Manage Storage, it says I am using 5.1 MB for Numbers and 3.6 MB for Pages. When I drill down on each, it lists all of my files that won't open.
I can open my Keynote files from iCloud and my iPad. These do not show the arrow on the files. Reading through help files, the arrow seems to indicate that the file needs to be uploaded to iCloud? Turning off wifi on the iPad does not affect how this works. Force closing the apps and rebooting have no effect.
Any ideas? Is this an Apple bug or a confusing new feature of iCloud?

well, did the test again.. created on the iPad : see screenshot and date. Don't see any document preview.
Also opened all documents on iPad... same result.

My Pages document won't open

I was working on a document when it asked me about update (I don't remember clearly what it said, but it said I could make a copy just in case). I did make a copy but, after closing and now trying to open it again, I can't open both documents. An error message saying "The required index.xml file is missing" pops up. Very alarming. What does that mean? How can I get my document to come back?

I'm not sure if this will help, but I had the same problem. My password was correct.... I was going crazy. One time I typed the password and automatically touched the space bar after the word before I hit " Done" and it worked. I'm not sure why a space is part of my password but that must have been how I set it like typing a sentence it's just automatic. Good luck!

Recent update OS10.5 to 10.6 to Lion. Using Pages (4.1) only some documents won't open. At Genius bar loaded new copy Pages; reloaded Lion clean install. Still won't open although will on another computer. What now?

Pages question: recent update OS10.5 to 10.6 to Lion. Using Pages (4.1) only some documents intermittently
won't open. At Genius bar loaded new copy Pages; reloaded Lion clean install. Still won't open although will on another computer. On the other Mac (running Lion), saved a copy of a document with a new name and sent it back to first computer. At first it would open, but now it as well as multiple other Pages documents won't open. What now?

yes;
I got Pages to work now- there were two versions, one Universal, and one Intel- by moving the Universal to trash ( although I can't delete it) and moving Intel version to iWorks folder in Applications, it is now working. Doesn't explain why it didn't work though- the other MacBook pro 17 inch that could open all the Pages documents also has two copies of Pages as I see now....
I still however can't open Numbers documents on the MacBook pro 15 inch.... it is a Universal version of Numbers.

I have downloaded the latest pages update on my iPad, but my iMac still has version 4.3 and I cannot find out how to update it only desktop. When I try to send something from my iPad pages to via email to be opened on my desktop in Pages, it won't open P

I have downloaded the latest pages update on my iPad, but my iMac still has Pages version 4.3, and I cannot find out how to update it on my desktop. When I try to send something from my iPad pages via email to be opened on my desktop in Pages, it won't open in Pages. I get a message that it can't be opened because the version is too old. I sent the document as a PDF and it worked. But I want to be able to use Pages back and forth. HOw do I update the Pages version on my desktop iMac?

The file format used by the iOS versions of the iWork apps can only be read by the new iWork apps on your Mac - i.e. Keynote 6, Pages 5 & Numbers 3. Those versions for the Mac require Mavericks, OS X 10.9. The "too old" error on a Mac comes if you are trying to open an iWork '08 or earlier file in the newest apps. If you do have the newest apps you can open the files from your iPad.
If you can't or don't want to upgrade to Mavericks & the newest iWork apps your best option would be to export/share the files from the iPad to a type an older version of iWork can read such as Word, text, Excel, etc.
Or contact AppleCare. They made this mess, let them fix it.

New pages won't open on iPad; new pages shows installed on air book but won't open. Related?

new pages program won't open iPad cloud documents without crashing--work around is to not open any documents in clouds, but it saves to clouds anyway; however, new pages program shows installed on air book but won't open new pages documents created on ipad without message "need to install a newer version of pages", which I have done. Are these two problems related?

Double tap Home button and delete Pages from multitask-bar.
Do a reset (Hold Sleep/Wake and Home buttons about 10 secs or more till Apple logo appears, ignore the Slide to Power Off that appears)
Note: You will not lose any data.
Try again with Pages.
If no joy, delete Pages and redownload again.

Pages won't open on ipad 1

I am trying to access an excel file in my dropbox, but pages won't open on IPad 1. Any ideas? I shut it down, then turned back on. No difference.

Double tap Home button and delete Pages from multitask-bar.
Do a reset (Hold Sleep/Wake and Home buttons about 10 secs or more till Apple logo appears, ignore the Slide to Power Off that appears)
Note: You will not lose any data.
Try again with Pages.
If no joy, delete Pages and redownload again.

Im trying to open a pages document I created on my ipad

When trying to open a pages document I created on my ipad on my mac mini, I get a message that i need a newer version of pages. But when I look on the app store it says I already have the latest version of pages.. What's the deal?

You have 2 versions of Pages on your Mac.
Pages 5 is in your Applications folder.
Pages '09/'08 is in your Applications/iWork folder.
You are alternately opening the wrong versions.
Pages '09/'08 can not open Pages 5 files and you will get the warning that you need a newer version.
Pages 5.01 can not open Pages 5.1 files and you will get the warning that you need a newer version.
Pages 5 can open Pages '09 files but may damage/alter them. It can not open Pages '08 files at all.
Once opened and saved in Pages 5 the Pages '09 files can not be opened in Pages '09.
Once opened and saved in Pages 5.1 files can not be opened in Pages 5.
Anything that is saved to iCloud is also converted to Pages 5 files.
All Pages files no matter what version and incompatibility have the same extension .pages.
Pages 5 files are now only compatible with themselves on a very restricted set of hardware, software and Operating Systems and will not transfer correctly on any other server software than iCloud.
Apple has removed over 100 features from Pages 5 and added many bugs:
http://www.freeforum101.com/iworktipsntrick/viewforum.php?f=22&sid=3527487677f0c 6fa05b6297cd00f8eb9&mforum=iworktipsntrick
Archive/trash Pages 5, after exporting all Pages 5 files to Pages '09 or Word .docx, and rate/review it in the App Store, then get back to work.
Peter

Pages 5.1 won't open previous files in iCloud.

Updated Pages today to 5.1. Now, when I open Pages and choose a file to open that is in iCould, the file won't open. Pages seems to open files on my Mac.
Pages '09 won't open then files stored on iCould either. Pages 5.1 gives me an error message saying the file cannot be opened. Pages '09 gives no message; it just won't open the file.
If I drag the file from the iCloud window in Pages to my desktop, the file will open. Looks like a bug to me.

I'm having a similar problem.
Running Pages 5.1 on my iMac and my MacBook Pro.
I can't open any Pages document on iCloud from my iMac, regardless of where that document was originally created (iMac, MBP, or iPad). I have tried File -> Open File... from within Pages, as well as by double-clicking the file within the iCloud folder in Finder. However, I can copy the file to my desktop via Finder, and then open it from my desktop. I can create a file in Pages on my iMac and save it to iCloud, but then I can't open it later.
However, I can open any Pages document on iCloud from my MacBook Pro without any problem - including the ones that won't open on the iMac.

A Pages document will not open. Others do, but are slow. Need this document!

A Pages document will not open and there is a screen annoucement it will not open. Other Pages documents do open, but are slow. The one that will not open now was also very slow. My last visit to the Apple store the Genius Bar said I needed a new HD. Is this the final straw and it's time to take it in and let them replace it? Under warrently.

Do we know what document won't open?
Do we also know what version of Pages you are talking about, on what MacBook Pro?
Something tells me you are not using Mac OSX (10.7), the only thing you have noted.
If your Mac is running slow, the usual reason is your hard drive is too full. OSX likes 10-15% free space.
Peter

Word documents won't open in Lion

I installed Lion and now my Word documents won't open. I tried to open them with Pages but that didn't work either. Any suggestions?

If you upgrade word the documents switch from .doc to .docx

HT4942 pages document won't open on ipad or icloud

Similar Messages

Maybe you are looking for