HT4946 iTunes shows I have an encrypted backup under preferences.   It's got the pad lock. When I click restore the encrypted backup is not an option. I've been test MDM products and may have caused this. How do I restore the encrypted backup.

iTunes shows I have an encrypted backup under preferences.   It's got the pad lock. When I click restore the encrypted backup is not an option. I've been test MDM products and may have caused this. How do I restore the encrypted backup.

I just came here today to ask the same question.
I have an iPod Gen2 with version 4.2.1 iOS, and iTunes 11.0.2.26
My iPod Touch was running sluggish so I backed up and selected the "Encrypt local backup" to "back up account passwords used on my iPod".
I selected a password for this backup and restored my iPod Touch.
When I went to restore from backup, that encrypted backup is not available on the drop down list.
However, if I go to the top of ITunes and click "Edit", "Preferences" "Device", it shows the back up with the pad lock on it.
I thought I was being smart backing up with encryption to back up account passwords, but now I have lost everything.
So many people have the issue where it asks for a password when they never told iTunes to do an encrypted backup and here we are with an encrypted backup, and we know the password, but we don't get the option to restore from it.

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