HT4972 1st gen iPad update problems

I have updated my 1st gen. iPad to iOS 5 but when I try to restore it comes up with could not connect because the pairing record is missing? Help!!

Restart the iPad, reboot your PC and try again. Try another USB port on the PC as well.

Similar Messages

  • 1st gen Ipad updates

    My wife has the 1st gen Ipad and most of the apps today will not install because it need to update the software, but when updating it says its up to date with 5.1. Why will it not update?
    Thank You

    Because it's incapable of running iOS 6 or newer.
    (95915)

  • HT5278 MY 1st gen iPad has candy crush ---but it is stuck in "an update mode". My iPad can no longer acceptsupdates for any games beyond 5.1. Therefore, each time I try to access the game it goes into a "pause" mode. I would hate to delete the game becaus

    MY 1st gen iPad has candy crush ---but it is stuck in "an update mode". My iPad can no longer acceptsupdates for any games beyond 5.1. Therefore, each time I try to access the game it goes into a "pause" mode. I would hate to delete the game because I think I will lose my score. But I can't play the game either.  Can someone help me with this?  Can I go back to my last updated candy crush for my ipad, or do I have to delete it and start over?  Also, how would I get the one for my generation iPad

    I have a similar problem. But my iPad shows the connect iTunes screen and gives error 2001 when I try to restore it.
    My iPad's battery was fine but I didn't use it for like 2 weeks. It's battery would've discharged and it turned off. When I tried to charge through wall socket, it got into the restart loop where it would show apple logo and turn off. So I did the simultaneous holding of Home and Sleep buttons for 10 seconds or more. It started showing connect to iTunes.
    When I try to restore, the iTunes does the usual "extracting file" or something and go upto preparing for restore. But the iPad screen turns off from "connect to iTunes" and iTunes gives the error 2001, and the screen is back to connect to iTunes.
    Also, if I don't plug in, the iPad seems dead, doesn't wake up or anything.

  • Is there a way to update 1st gen iPad past 5.1.1?

    Is there a way to update 1st gen iPad past 5.1.1?

    Yes but if I just wanted to get on the Internet I could have just bought a cheap tablet I can throw away when nothing works but Internet access. Wont b long and all the apps will b outdated. And it slower going through safari to access my outdated apps and not near as convenient. I was going to get an iPad air but I figure it will b almost useless in two or three years. 

  • 1st Gen iPad problems with Pages

    I have a 1st Gen iPad and have the Pages app, but now that the new Pages app has been issued for iOS7 I can no longer open docs from the cloud in the older app. I saved the docs from my mac as a pages09 file and still can't get them to open. What now?

    I spent about 4+ hours with Tech Support on this issue.  There is no luck according to their Senior Technician. He spend time rummaging over the internet offering me solutions with 3rd party apps to get 'iCloud" back with pages, but none of them worked with an "Offline" mode.  This was a big hinderance on myself as well. I am a Tech Writer and had a lot of documents that I needed to send to my Editor...he uses Pages as well...  Once I edited my documents in the New Pages, he couldn't opened them...this is not good.  I know newspapers all around are probably feeling this burn right now.
    I have found a solution however, but it requires a previous purchase.  I bought Pages 09 back on 10.6.3 Snow Leopard long before the Mac App Store was opened to Snow Leopard 10.6.8  What I did what continue using that program, denying the update to Pages in OSX Mavericks.  Still though with all the documents I had to open each individual one and resave them as .DOC format then reimport them into iCloud after cleaning out the /Library/Mobile Documents/Pages section.
    Now as I am a Tech Writer, I do NOT expect the average user to figure this out or even need to figure this out, this was an unacceptable move by Apple and after looking at the specs, there is NOTHING that would prevent them from making Pages 10 Backwardscompatible for Pages 09 users or add Pages 10 support to iPad.  Since they ONLY allow it to run on iOS7 Devices, kind forces you to run out an buy a new iPad2 or higher.... since I am quite confortable with my 1st Generation, I will continue using Pages 09'  and if worst comes to worse, I will roll back to Mountain Lion,  there was no update feature on that one and never did it bother me about upgrading Pages 09....
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  • My wifi keeps cutting out on my 1st gen iPad since I updated to iOS 5.0... It's never done this before, any suggestions?

    My wifi keeps cutting out on my 1st gen iPad since I updated to iOS 5.0... It's never done this before. The wifi is working fine on my other devices. Not really sure what to do.

    Maybe
    SOLUTION: circle with red square Some Music Won't Play After...: Apple Support Communities

  • Updated 1st gen iPad, unable to access apps.

    I recently updated my 1st gen iPad and my pictures and music seems to have transferred but none of my apps did. I can see them but cannot open them, they are dark in appearance as they look before they have completed downloading. I accessed the app store and was able to download a new app...

    I plugged in my ipad and ITunes says "iTunes was interrupted while restoring the contents of the iPad. Would you like to retore this iPad again now?". I pressed continue restore and a message came up that says "An error occurred while restoring this iPad (-1)". Im not sure where to go from here, or how to "unsync" and "resync".

  • HT4623 how can i update my 1st gen ipad when its running at 5.1, i do the update scan and it just says ipad is up to date? why will it not update to 7.1???

    how can i update my 1st gen ipad when its running at 5.1, i do the update scan and it just says ipad is up to date? why will it not update to 7.1???

    iPad 1's can only be updated to IOS 5.1.1. The iPad 1 doesn't have the processing power to handle any higher.

  • I have a 1st gen. iPad and i"m unable to update to iOS 6, what's wrong?

    I have a 1st gen. iPad and unable to update to iOS 6, what's wrong?

    Correct, iOS 5.1.1 is the highest possible for the first gen iPad.

  • Trouble with loading videos - Manually manage music and videos not supported now with iOS5 and a 1st gen iPad?

    Since updating my iPad 1st gen to iOS5.0.1 videos don't get loaded properly into the Videos app.
    On the Summary page in iTunes of my docked iPad, I have always checked the box for "Manually manage music and videos".
    I have my reasons for doing it this way, but that's for another thread perhaps.
    The problem is that when I load a video to my iPad this way - by simply just dragging it from the desktop and onto the iPad, under Devices in iTunes - it copies/updates, and shows up on the iPad like it always has before iOS5. But now, with iOS5, when I undock, it can't be found anywhere within the Videos app on the iPad. The only way I can find it is to do a Search, which seems to find it, but when I click it, a different video plays - the first video in the Movies list in the Video app. Dock the iPad again, yes the video is there, according to iTunes, but no way to play it once iPad is undocked.
    My suspicion is that with iOS5 you are no longer able to use the "Manually manage music and videos (Mmm&v)" that you will be forced to run everything through iTunes - and probably iCloud. I've unchecked the Mmm&v box, and get prompted with "Are you sure? - All existing content on the iPad will be replaced with content from your iTunes library". READ - "Rebuild your entire video and music collection, and this time run it all through iTunes. Welcome to iOS5. Have a nice day or two wasting your time rebuilding your entire video and music collection. Don't fight it. Use iTunes for everything! Until we finally make iTunes a decent piece of digital media management software, then you'll have to do it all again."
    Okay, rant over - Anyone out there with running iOS5 on a 1st gen iPad with the Mmm&v option checked and able to load a video manually (not through iTunes)? Any other thoughts?
    Thanks

    Yea, i managed to fix my issue in a wild fashion way But I DONT suggest it to anyone.
    I like to hear why it happened after upgrading iTunes and if there is any peaceful solution.
    Bythe way, here is how i fixed it :
    1-i checked "manually manage music and videos" checkbox and clicked on "Sync" button
    2-It showed a threating message that it will erase my music and videos ,......
    3-I clicked on OK button and let iTunes do any thing she said , but the second it started to delete my treasures from my iphone, i disconnected my phone by pulling USB cable.
    Now i have my musics and videos untouched and got that Option enabled again and i can manage my Music/Videos and Books manually.

  • Hello! i tried to install OS5 in my 1st gen IPAD (16gb) and it froze in the process. My IPad still runs normally (on OS 4) EXCEPT itunes cannot recognize, sync or even charge my IPad!

    hello! i tried to install OS5 in my 1st gen IPAD (16gb) and it froze in the process. My IPad still runs normally (on OS 4) EXCEPT itunes cannot recognize, sync or even charge my IPad!

    That's one of the weird things.. it recognizes it maybe 10% of the time. And usually, only after I do the two-button reset. Problem is.. since it won't charge above 2%, anytime I try to do a restore or anything like that using iTunes, my device shuts off and I lose whatever progress I'd made.
    So, an update... after reading through a bunch of similar complaints (there are literally 1000's of them so there's NO WAY this isn't somehow ios7 related, thanks a lot APPLE ) I decided to try a restore in recovery mode. After 3 hours and several disconnections... I ended up having to just set it up as a new iPad, as the restore did nothing. Weirdly though... as I was doing the restore in recovery mode.. I noticed I'd gotten up to a 10% charge.. higher than it's been since September, so after setting it up as a new device, I turned it off and plugged it in using the wall charger. 2 hours later and I was up to 38%. Still not great, as my iPad, before ios7 could've fully charged twice in the amount of time it took for me to now get 28% more of a charge. And that's with a fully cleaned out device.. so that really ***** and I'm now more confused than ever.
    But I'm gonna leave it overnight charging and see what I come up with tomorrow. Sadly, when I paid $600 for it in February, I never expected to have to play "wait and see" with it...

  • 1st gen iPad won't connect to iTunes

    I have a 1st gen iPad that won't connect to iTunes.  My macbookpro is up to date on all software installations.  The software on the iPad is version 4.2.1  I am connecting with the factory USB cable and it does seem to be making a connection...the iPad begins charging (we've never had chargin problems with it) and it connects with iPhoto.  I've restarted both the computer and the iPad.  I want to update the software on the iPad but can't as it doesn't connect with iTunes.  Any help would be much appreciated. 

    bueller?  bueller?  Any advice on where to go for help?

  • 1st Gen iPad, can't restore on any computer

    I was given a 1st gen 16Gb wifi ipad at work.
    The ipad was functioning and I decided to restore to factory settings to clear our all the prior users info and be able to sync to my iTunes.
    Seemed to be going well enough until I got to the screen that shows the USB cable with the arrow to iTunes...
    now I can't detect the iPad on any computer so I can't complete the restore.
    I've tried my late 2011 Macbook Pro with Mountain Lion fully updated, my 2007 Mac mini with Lion, my family PC with windows 7, and my work PC with windows 7. None of them detect the iPad being connected... the PC's don't show the device in "my computer" and iTunes on the Macs don't show the device.
    All of the above machines can detect my iPhone, no problem.
    I've tried 6 different cables of varying ages.
    The iPad doesn't even make the connection bleep noise when plugged into a computer.. it does when plugged into a charger.
    I charged it to 100% with the original 10 W charger.
    I've gone through all the different techniques of holding buttons and such, but the bottom line seems to be I just cannot connect to a computer.
    Could the prior owner have it so it can only connect to his computer and I'll have to restore from that machine?
    Thanks for reading. I look forward to any further advice before making an appointement at the Apple Store.

    I had the same problem with my 1st gen iPad,(my iPad would not power up even when connected to the charger) I held down the home and reset button and "voila" my iPad powered up. I hope this helps someone in the same predicament
    1st gen iPad won't power on, even when connected to the wall charger. Help, please!

  • My 1st gen iPad is not recognized in iTunes, help!  I have uninstalled, reinstalled, stoped and started the mobile....nothing is working.

    I have done everything I can find online to solve my problem, but I still have the same problem.  My 1st gen iPad is not recognized in iTunes!  Cannot sync!  Please, any suggestions from anyone?  Anyone else having the same problem?

    Hello casinojen,
    I would be concerned as well if my iPad was not recognized by iTunes.  Thank you for providing all the information with the steps you took in regards to this issue.  I found an article with a few more steps you can take (you can skip the steps you have already taken):
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/TS1538
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

  • 1st Gen iPad won't connect to my home router. EVER. Refuses to connect to my wifi.

    HELP ME PLEASE WITH THIS 1st GEN IPAD refusing to connect to Wi-Fi ISSUE
    It shows up as having full signal, and shows the name of our network. But go to Safari and try to go do anything and it spins and spins then tells me "Cannot Open Page...Safari could not open the page because the server stopped responding."  Well...it never responded in the first place, so....
    Apple says it works fine on their in-house system when we took it in. Told us to call Comcast. More than once, Comcast walked me through 20 mins of reconfiguring the router and the iPad and multiple phone calls and a trip to Comcast later...no go.They say it's Apple's problem now or that I have to buy a special Comcast technical support account for further help --- which doesn't guarantee anything....
    This is rather BS to have this unusable thing for so long and now be expected to pay MORE money to get something like this working....and why won't anyone take responsibility? It cannot be that big a deal.
    We now have been unable to use our expensive iPad for about 4 months or more. What the heck am I supposed to do? Throw it in the trash take the huge loss as a life lesson to not bother paying Apple prices for stuff that only works for a few months before some glitch or software issue makes it unusable without having to buy a new unit or pay someone to keep trying only to hear '...sorry, call someone else...'*
    *Same thing happened with my perfecctly perfect dual G5 tower...motherboard burned out for no reason. Paid 1200 to replace that...then a year later the other main board fries...on a computer that barely ever got used...ended up having to literally give it away on Craigslist and buy a new iMac...which then made all my expensive music software and projects unusable. So I have about three years of special music project files sitting on a harddrive that will never be able to be used.
    ...I'm beyond frustrated since all we wanted the iPad for in the first place was to be able to check some websites and emails...help me help me.

    If the iPad works on other Wi-Fi systems then I'd have to agree that it is your own router causing the problem. To be sure take your iPad to a Starbucks or your library and a few other places than have Wi-Fi and test it out. If it works in those locations you'll need to talk to Comcast some more and be assertive. Something could have failed in your router.
    Regarding your hard disk full of music. Put it in an enclosure and connect it to your Mac. Other World Computing sells all sorts of hard drive enclosures that you can install your drive in.
    Computers can be frustrating but solutions are sometimes just around the corner.

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